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HP ProLiant ML350 G6 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 513503- 003
February 2011
Edition: 3
© Copyright 2009, 2011 Hewlett- Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Contents 3
Contents
Component identification ............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 8
Rear panel components .............................................................................................................................. 9
Rear panel LEDs and buttons ..................................................................................................................... 10
System board components ........................................................................................................................ 11
System board LEDs ........................................................................................................................ 13
NMI functionality ........................................................................................................................... 14
System maintenance switch ............................................................................................................. 14
SAS/SATA device numbers ...................................................................................................................... 15
SAS and SATA hard drive LEDs ................................................................................................................. 16
SAS and SATA hard drive LED combinations .............................................................................................. 17
Battery pack LEDs .................................................................................................................................... 18
FBWC module LEDs ................................................................................................................................. 19
Fan locations and configurations ............................................................................................................... 20
Operations ................................................................................................................................. 24
Power up the server ................................................................................................................................. 24
Power down the server ............................................................................................................................. 24
Extend the server from the rack ................................................................................................................. 24
Remove the server from the rack ................................................................................................................ 25
Access the server rear panel (rack model) ................................................................................................... 25
Open or remove the tower bezel ............................................................................................................... 25
Remove the access panel.......................................................................................................................... 26
Install the access panel............................................................................................................................. 27
Remove the media bay blank .................................................................................................................... 27
Remove the large redundant fan air baffle .................................................................................................. 27
Remove the DIMM baffle .......................................................................................................................... 28
Remove a fan blank ................................................................................................................................. 29
Setup ......................................................................................................................................... 30
Optional installation services .................................................................................................................... 30
Optimum environment .............................................................................................................................. 30
Space and airflow requirements ...................................................................................................... 30
Temperature requirements ............................................................................................................... 31
Power requirements ....................................................................................................................... 32
Electrical grounding requirements .................................................................................................... 32
Rack planning resources........................................................................................................................... 32
Rack warnings ........................................................................................................................................ 33
Contents of the tower server shipping carton ............................................................................................... 33
Contents of the rack server shipping carton ................................................................................................. 33
Installing hardware options ....................................................................................................................... 34
Setting up a tower server .......................................................................................................................... 34
Installing the server into the rack ................................................................................................................ 35
Powering up and configuring the server ..................................................................................................... 36
Installing the operating system................................................................................................................... 36
Registering the server ............................................................................................................................... 36
Contents 4
Hardware options installation ....................................................................................................... 37
Introduction ............................................................................................................................................ 37
Processor option ...................................................................................................................................... 37
M emory options ...................................................................................................................................... 44
Memory subsystem architecture ....................................................................................................... 44
Single- - - , dual , and quad rank DIMMs ............................................................................................... 45
DIMM identification ....................................................................................................................... 45
Memory configurations ................................................................................................................... 46
General DIMM slot population guidelines ......................................................................................... 48
Installing DIMMs ........................................................................................................................... 51
SAS or SATA hard drive option ................................................................................................................. 52
Hard drive cage options .......................................................................................................................... 54
Installing a hard drive expansion cage power cable .......................................................................... 54
Eight- bay SFF drive cage option ...................................................................................................... 57
Two- bay LFF drive cage option ........................................................................................................ 59
Removable media device options .............................................................................................................. 62
I dentifying guide screws ................................................................................................................. 62
Installing a half height media device- -height or full .............................................................................. 62
Installing the full- height media device shipping screw ......................................................................... 64
Redundant fan assembly option ................................................................................................................. 65
Redundant hot- plug power supply option.................................................................................................... 66
Power supply configuration ............................................................................................................. 67
Installing the redundant hot- plug power supply option ........................................................................ 67
Expansion board options .......................................................................................................................... 69
Removing the expansion slot cover .................................................................................................. 69
Installing an expansion board ......................................................................................................... 70
PCI-X expansion cage option .................................................................................................................... 71
Battery- backed write cache option ............................................................................................................. 78
FBWC module and capacitor pack option .................................................................................................. 80
150W PCIe video/graphics controller power cable option ........................................................................... 82
HP Trusted Platform Module option ............................................................................................................ 84
I nstalling the Trusted Platform Module board ..................................................................................... 85
Retaining the recovery key/password .............................................................................................. 86
Enabling the Trusted Platform Module ............................................................................................... 87
Tower-to- rack conversion option ................................................................................................................ 87
Configuration and utilities ............................................................................................................ 91
Configuration tools .................................................................................................................................. 91
SmartStart software ........................................................................................................................ 91
HP ROM- Based Setup Utility............................................................................................................ 92
Array Configuration Utility .............................................................................................................. 94
Option ROM Configuration for Arrays ............................................................................................. 95
Re- entering the server serial number and product ID ........................................................................... 95
Management tools ................................................................................................................................... 96
Automatic Server Recovery ............................................................................................................. 96
ROMPaq utility .............................................................................................................................. 96
Integrated Lights- Out 2 technology................................................................................................... 96
Erase Utility .................................................................................................................................. 97
Redundant ROM support ................................................................................................................ 97
USB support and functionality ......................................................................................................... 97
Internal SD support ........................................................................................................................ 98
Diagnostic tools ...................................................................................................................................... 98
HP Insight Diagnostics .................................................................................................................... 98
Contents 5
HP Insight Diagnostics survey functionality ........................................................................................ 98
Integr ated Management Log ........................................................................................................... 99
Remote support and analysis tools ............................................................................................................. 99
HP Insight Remote Support software ................................................................................................. 99
Keeping the system current ..................................................................................................................... 100
Drivers ....................................................................................................................................... 100
ProLiant Support Packs ................................................................................................................. 100
Operating System Version Support ................................................................................................ 100
Change control and proactive notification ...................................................................................... 100
Care Pack .................................................................................................................................. 101
Troubleshooting ........................................................................................................................ 102
Troubleshooting resources ...................................................................................................................... 102
Pre- diagnostic steps ............................................................................................................................... 102
Important safety information .......................................................................................................... 102
Symptom information ................................................................................................................... 104
Prepare the server for diagnosis .................................................................................................... 104
Loose connections ................................................................................................................................. 106
Service notifications ............................................................................................................................... 107
Server health LEDs ................................................................................................................................. 107
Troubleshooting flowcharts ..................................................................................................................... 107
S tart diagnosis flowchart .............................................................................................................. 107
General diagnosis flowchart ......................................................................................................... 108
Server power- on problems flowchart .............................................................................................. 110
POST problems flowchart ............................................................................................................. 113
OS boot problems flowchart ......................................................................................................... 115
Server fault indications flowchart ................................................................................................... 116
POST error messages and beep codes ..................................................................................................... 118
Battery replacement .................................................................................................................. 120
Regulatory compliance notices ................................................................................................... 121
Regulatory compliance identification numbers ........................................................................................... 121
Federal Communications Commission notice ............................................................................................. 121
FCC rating label .......................................................................................................................... 121
Class A equipment....................................................................................................................... 121
Class B equipment ....................................................................................................................... 121
Declaration of conformity for products marked with the FCC logo, United States only ..................................... 122
Modifications ........................................................................................................................................ 122
Cables ................................................................................................................................................. 122
C anadian notice (Avis Canadien)............................................................................................................ 122
European Union regulatory notice ........................................................................................................... 123
Disposal of waste equipment by users in private households in the European Union ....................................... 123
Japanese notice .................................................................................................................................... 124
BSMI notice .......................................................................................................................................... 124
Korean notice ....................................................................................................................................... 124
Chinese notice ...................................................................................................................................... 125
Laser compliance .................................................................................................................................. 125
Battery replacement notice ...................................................................................................................... 125
Taiwan battery recycling notice ............................................................................................................... 126
Power cord statement for Japan ............................................................................................................... 126
Acoustics statement for Germany (Geräuschemission) ................................................................................ 126
Electrostatic discharge ............................................................................................................... 127
P reventing electrostatic discharge ............................................................................................................ 127
Contents 6
Grounding methods to prevent electrostatic discharge ................................................................................ 127
Server specifications ................................................................................................................. 128
Environmental specifications ................................................................................................................... 128
M echanical specifications ...................................................................................................................... 128
Power supply specifications .................................................................................................................... 128
Technical support ...................................................................................................................... 131
Before you contact HP ............................................................................................................................ 131
HP contact information ........................................................................................................................... 131
Customer Self Repair ............................................................................................................................. 131
Acronyms and abbreviations ...................................................................................................... 139
Index ....................................................................................................................................... 142
Component identification 7
Component identification
Front panel components
Item Description
1 Power On/Standby button
2
UID button
3 USB connectors (2)
4 Hot-plug hard drive bays (8 bay SFF drive cage model)-
5 Removable media bays
6 Optical drive
Component identification 8
Front panel LEDs and buttons
Item Description Status
1 System power LED Green = Power on
Flashing green = Waiting for power due to group power capping
Amber = System in standby, but power still applied
Off = Power cord not attached or power supply failure
2 Health LED Green = Normal
Amber = System degraded. To identify the component in a degraded
state, see the system board LEDs ). (on page 13
Red = System critical. To identify the component in a critical state, see
the system board LEDs ). (on page 13
Off = Normal (when in standby mode)
3 Power cap LED Green = Power cap configured
Flashing amber = Power cap exceeded
Off = Server in standby or power cap disabled
4
NIC 1 activity LED
Green = Network link
Flashing = Network link and activity
Off = No link to network. If power is off, view status on the rear panel
RJ45 LEDs ("Rear panel LEDs and buttons" on page 10).
5 NIC 2 activity LED G reen = Network link
Flashing = Network link and activity
Off = No link to network. If power is off, view status on the rear panel
RJ45 LEDs ("Rear panel LEDs and buttons" on page 10).
6 UID LED Blue = Activated
Flashing = System managed remotely
Off = Deactivated
Component identification 10
4To support options beyond 75W, install the 150W PCIe video/graphics controller power cable option (on ). page 82
Rear panel LEDs and buttons
Item Description Status
1 Power supply 2 LED Green = Power supply is on and functioning.
Off = AC power is not available or AC power supply has failed.
2 UID LED Blue = Activated
Flashing blue = System managed remotely
Off = Deactivated
3 Power supply 1 LED Power supply is on and functioning. Green =
Off = AC power is not available or AC power supply has failed.
4 iLO 2 link LED Green = Linked to network
Off = Not linked to network
5 iLO 2 activity LED Green or flashing = Network activity
Off = No network activity
6 NIC 2 link LED Green = Linked to network
Off = Not linked to network
7 NIC 2 activity LED Green or flashing = Network activity
Off = No network activity
Component identification 11
Item Description Status
8 NIC 1 link LED Green = Linked to network
Off = Not linked to network
9 NIC 1 activity LED Green or flashing = Network activity
Off = No network activity
System board components
Item Description
1 Processor 1 DIMM slots
2 Power supply backplane connector
3 Processor socket 2
4 System fan 4 connector
5
System power connectors
6 Processor 2 DIMM slots
7 System fan 3 connector
8 SD card slot (non-hot-plug)
9 System maintenance switch
10 Front panel LED board connector
11 SAS connector B
12 SAS connector A
13 HP Smart Array P410i memory connector
Component identification 12
Item Description
14 TPM connector
15 SATA connectors (6)
16 Slot 1 PCIe2 p12-x8 (4, 2, 1)¹
17 Slot 2 PCIe2 p12-x8 (4, 2, 1)²
18 10Gb sideband connector (MII 24-pin)
19 Slot 3 PCIe2 p12-x8 (8, 4, 2, 1)³
20 Slot 4 PCIe2 x16 (8, 4, 2, 1) 75W +EXT 75W4
21
Slot 5 PCIe2 p12-x8 (4, 2, 1)
22 Slot 6 PCIe2 p12-x8 (4, 2, 1)
23 Internal USB connector
24 Internal USB tape connector
25 System battery
26 System fan 2 connector
27 Processor socket 1
28 System fan 1 connector
¹The SAS expander and the HP NC522SFP Dual Port 10GbE Server Adapter are not supported in slot 1.
²HP recommends the SAS expander is installed in slot 2.
³The HP NC522SFP Dual Port 10GbE Server Adapter is only supported in slot 3.
4To support options beyond 75W, install the 150W PCIe video/graphics controller power cable option ). (on page 82
Component identification 13
S ystem board LEDs
Item Description Status
1 Power supply 1 Amber = No AC power or failed power supply
Off = Power supply is on and functioning.
2 Power supply 2 Amber = No AC power or failed power supply
Off = Power supply is on and functioning.
3 Processor 2 Amber = Processor 2 failed.
Off = Processor 2 is functioning.
4
System fan 4
Amber = Fan is missing or has failed.
Off = Fan is functioning.
5 AMP status Green = AMP mode is enabled.
Amber = Failover has occurred, or the
configuration is not valid.
Off = AMP mode is disabled.
6 Processor 2 DIMMs Amber = An error has occurred.
Off = Normal operation
7 System fan 3 Amber = Fan is missing or has failed.
Off = Fan is functioning.
8 Overtemperature Amber = System temperature threshold exceeded
Off = Normal operation
9 System fan 2 Amber = Fan is missing or has failed.
Off = Fan is functioning.
10 Processor 1 Processor 1 failed. Amber =
Off = Processor 1 is functioning.
Component identification 14
Item Description Status
11 System fan 1 Amber = Fan is missing or has failed.
Off = Fan is functioning.
12 Processor 1 DIMMs Amber = An error has occurred.
Off = Normal operation
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is hung and not
responding to traditional debug mechanisms.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to cycle the system power. Resetting the system erases any information that could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
hard reset.
To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can do any of
the following:
• Short the NMI jumper pins
• Press the NMI switch
• Use the iLO Virtual NMI feature
For additional information, see the whitepaper on the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
System maintenance switch
Position Default Function
S1 Off Off = iLO 2 security is enabled.
On = iLO 2 security is disabled.
S2 Off Off = System configuration can be
changed.
On = System configuration is locked.
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power- on password is enabled.
On = Power-on password is disabled.
S6 Off Off = No function
On = Clear NVRAM
S7 — Reserved
S8 — Reserved
S9 — Reserved
S10 — Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
Component identification 16
• LFF configuration
SAS and SATA hard drive LEDs
Item Description
1 Fault/UID LED (amber/blue)
2 Online LED (green)
Component identification 17
SAS and SATA hard drive LED combinations
Online/activity
LED (green)
Fault/UID LED
(amber/blue)
Interpretation
On, off, or flashing Alternating amber
and blue
The drive has failed, or a predictive failure alert has been received
for this drive; it also has been selected by a management
application.
On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a
management application.
On Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On Off The drive is online, but it is not active currently.
Flashing regularly
(1 Hz)
Amber, flashing
regularly (1 Hz)
Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is part of an array that is undergoing capacity expansion
or stripe migration, but a predictive failure alert has been received
for this drive. To minimize the risk of data loss, do not replace the
drive until the expansion or migration is complete.
Flashing regularly
(1 Hz)
Off Do not remove the drive. Removing a drive may terminate the
current operation and cause data loss.
The drive is rebuilding, erasing, or it is part of an array that is
undergoing capacity expansion or stripe migration.
Flashing irregularly Amber, flashing
regularly (1 Hz)
The drive is active, but a predictive failure alert has been received
for this drive. Replace the drive as soon as possible.
Flashing irregularly
Off
The drive is active, and it is operating normally.
Off Steadily amber A critical fault condition has been identified for this drive, and the
controller has placed it offline. Replace the drive as soon as
possible.
Off Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive. Replace
the drive as soon as possible.
Off Off The drive is offline, a spare, or not configured as part of an array.
Component identification 18
Battery pack LEDs
Item ID Color Description
1 Green System Power LED. This LED glows steadily when the system
is powered up and 12 V system power is available. This
power supply is used to maintain the battery charge and
provide supplementary power to the cache microcontroller.
2 Green Auxiliary Power LED. This LED glows steadily when 3.3V
auxiliary voltage is detected. The auxiliary voltage is used
to preserve BBWC data and is available any time that the
system power cords are connected to a power supply.
3 Amber Battery Health LED. To interpret the illumination patterns of
this LED, see the following table.
4 Green BBWC Status LED. To interpret the illumination patterns of
this LED, see the following table.
LED3 pattern LED4 pattern Interpretation
— One blink every
two seconds
The system is powered down, and the cache contains data that has not
yet been written to the drives. Restore system power as soon as
possible to prevent data loss.
Data preservation time is extended any time that 3.3 V auxiliary
power is available, as indicated by LED 2. In the absence of auxiliary
power, battery power alone preserves the data. A fully-charged
battery can normally preserve data for at least two days.
The battery lifetime also depends on the cache module size. For further
information, refer to the controller QuickSpecs on the HP website
( ). http://www.hp.com
— Double blink, then
pause
The cache microcontroller is waiting for the host controller to
communicate.
Component identification 19
LED3 pattern LED4 pattern Interpretation
— One blink per
second
The battery pack is below the minimum charge level and is being
charged. Features that require a battery (such as write cache, capacity
expansion, stripe size migration, and RAID migration) are temporarily
unavailable until charging is complete. The recharge process takes
between 15 minutes and two hours, depending on the initial capacity
of the battery.
— Steady glow The battery pack is fully charged, and posted write data is stored in the
cache.
— Off The battery pack is fully charged, and there is no posted write data in
the cache.
One blink per
second
One blink per
second
An alternating green and amber blink pattern indicates that the cache
microcontroller is executing from within its boot loader and receiving
new flash code from the host controller.
Steady glow — There is a short circuit across the battery terminals or within the battery
pack. BBWC features are disabled until the battery pack is replaced.
The life expectancy of a battery pack is typically more than three
years.
One blink per
second
— There is an open circuit across the battery terminals or within the
battery pack. BBWC features are disabled until the battery pack is
replaced. The life expectancy of a battery pack is typically more than
three years.
F ule LEDs BWC mod
The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse side
of the cache module to facilitate status viewing.
Green LED Amber LED Interpretation
Off On A backup is in progress.
Flashing (1 Hz) On A restore is in progress.
Flashing (1 Hz) Off The capacitor pack is charging.
On
Off
The capacitor pack has completed charging.
Component identification 20
Green LED Amber LED Interpretation
Flashing (2 Hz)
Alternating with
amber LED
Flashing (2 Hz)
Alternating with
green LED
One of the following conditions exists:
•
•
•
••
The charging process has timed out.
•
•
•
••
The capacitor pack is not connected.
On On The flash code image failed to load.
Off Off The flash code is corrupt.
Fan locations and configurations
CAUTION: To maintain proper cooling, all fan bays must be populated with a fan or a fan blank.
• Fan locations
Item Description
1 Rear fan 1
2 Rear fan 2
3 Front fan 3
4
Front fan 4
Component identification 21
• Single-processor, standard fan configuration
Item Description
1 Rear fan 1
2 Rear fan 2
3 Front fan 3
4 Processor 1
5
DIMM baffle
• Single-processor, redundant fan configuration
Item Description
1 Rear fan 1
2
Rear fan 2
Component identification 22
Item Description
3 Front fan 3
4 Front fan 4
5 Processor 1
6 DIMM baffle
7 Large redundant fan air baffle
• Dual-processor, non- redundant fan configuration
Item Description
1 Rear fan 1
2 Rear fan 2
3 Front fan 3
4
Processor 1
5 Processor 2
6 DIMM baffles
Component identification 23
• Dual-processor, redundant fan configuration
Item Description
1 Rear fan 1
2 Rear fan 2
3 Front fan 3
4 Front fan 4
5
Processor 1
6 Processor 2
7 DIMM baffles
8 Large redundant fan air baffle
Operations 24
Operations
P ower up the server
To power up the server, press the Power On/Standby button.
To determine status, see "Front panel LEDs and buttons (on page 8)."
P ower down the server
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some internal
circuitry remain active until AC power is removed.
IMPORTANT: If installing a hot- plug device, it is not necessary to power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system documentation.
3. If the server is installed in a rack, press the UID LED button on the front panel. Blue LEDs illuminate on the
front and rear panels of the server.
4. Press the Power On/Standby button to place the server in standby mode. When the server activates
standby power mode, the system power LED changes to amber.
5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
Extend the server from the rack
1. Pull down the quick-release levers on each side of the server to release the server from the rack.
IMPORTANT:
If the server is installed in a telco rack, remove the server from the rack to access
internal components.
2. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
Operations 25
3. After performing the installation or maintenance procedure, press the rail-release latches and slide the
server back into the rack.
R emove the server from the rack
To remove the server from an HP, telco, or third- party rack:
1. Power down the server (on page 24).
2. Disconnect the cabling.
3. Extend the server from the rack (on page 24). Reverse the server installation steps in the documentation
that ships with the rack mounting option.-
4. Remove the server from the rack.
5. Place the server on a sturdy, level surface.
A ccess the server rear panel (rack model)
If the procedure requires accessing the server rear panel, unlock the cable management arm and swing the
arm away from the server. For information on unlocking the cable management arm, refer to the installation
instructions that ship with the 3- 7U Quick Deploy Rail System.
O pen or remove the tower bezel
This server has a removable bezel that must be unlocked and opened before accessing the front panel
components. The bezel should be kept closed during normal server operations.
Use the key provided with the server to unlock the bezel with a clockwise turn.
If necessary, remove the bezel.
CAUTION: To avoid breaking the bezel, remove the bezel before placing the server on its side.
Operations 26
For operations involving removable media bay access, the media bay panel can be removed from the bezel.
R emove the access panel
1. Release the access panel latch.
2. Slide the access panel back about 1.5 cm (0.5 in).
3. Lift and remove the access panel.
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, hard drives, or blanks installed.
Operations 28
4. Remove the large redundant fan air baffle.
R emove the DIMM baffle
1. Power down the server (on page 24).
2. Do one of the following:
o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 25).
o Extend the server from the rack ). (on page 24
3. Remove the access panel ). (on page 26
4. Remove the large redundant fan air baffle, if installed ("Remove the large redundant fan air baffle" on
page 27).
5. Remove the DIMM baffle.
Setup 30
Setup
O ptional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate
both hardware and software support into a single package. A number of service level options are available
to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with
easy- - - -to buy, easy to use support packages that help you make the most of your server investments. Some of
the Care Pack services are:
• Hardware support
o 6- - - Hour Call to Repair
o 4- Hour 24x7 Same Day
o 4- Hour Same Business Day
• Software support
o Microsoft®
o Linux
o HP ProLiant Essentials (HP SIM and RDP)
o VMWare
• Integrated hardware and software support
o Critical Service
o Proactive 24
o Support Plus
o Support Plus 24
• Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, see the HP website
( ). http://www.hp.com/services/carepack
Optimum environment
When installing the server, select a location that meets the environmental standards described in this section.
S pace and airflow requirements
Tower server
In a tower configuration, leave at least a 7.6- -cm (3 in) clearance space at the front and back of the server for
proper ventilation.
Setup 31
Rack server
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the
front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and
the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking
panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow
rack door insert [P/N 327281 B21 (42U) or P/N 157847 B21 (22U)] to provide proper - -
front to- -back airflow and cooling.
CAUTION: If a third-
party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate
airflow (equivalent to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate- controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third- party options:
• Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Setup 32
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA 75, 1992 -
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not
overload the AC supply branch circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply (UPS). This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the system in operation during a power
failure.
When installing more than one server, you may need to use additional power distribution devices to safely
provide power to all devices. Observe the following guidelines:
• Balance the server power load between available AC supply branch circuits.
• Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current
rating.
• Do not use common power outlet strips for this equipment.
• Provide a separate electrical circuit for the server.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as
any local and regional building codes. In Canada, you must install the equipment in accordance with
Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must
install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure
that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed
or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or
includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those
complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for
the server is not recommended.
Rack planning resources
The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For
more information on the content of each resource, refer to the rack resource kit documentation.
If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high-density
deployment at the HP website (http://www.hp.com/products/servers/platforms).
Setup 33
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single- rack installation.
• The racks are coupled together in multiple- rack installations.
• Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack
can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become
unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.
C ontents of the tower server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the
server.
The contents of the server shipping carton include:
• Server
• Tower server feet
• Power cord
• Keyboard (not included in all regions)
• Mouse (not included in all regions)
• Documentation CD and software products
In addition to the supplied items, you may need:
• T- 15 Torx screwdriver
• Hardware options
• Operating system or application software
• UPS
Contents of the rack server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the
server. All the rack mounting hardware necessary for installing the server into the rack is included with the
rack or the server.
The contents of the server shipping carton include:
• Server
Setup 34
• Power cord
• Hardware documentation, Documentation CD, and software products
• Rack- mounting hardware
In addition to the supplied items, you may need:
• T- 15 Torx screwdriver
• Hardware options
• Operating system or application software
• PDU
I nstalling hardware options
Install any hardware options before initializing the server. For options installation information, refer to the
option documentation. For server specific information, refer to "- Hardware options installation (on page 37)."
Setting up a tower server
Follow the steps in this section to set up a tower model server. If you are going to install the server into a rack,
refer to the rack installation ("Installing the server into the rack" on page 35) section.
1. Install the feet.
2. Return the server to an upright position.
3. Connect peripheral devices to the server (" ). Rear panel components" on page 9
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug
telephone or telecommunications connectors into RJ- 45 connectors.
4. Connect the power cord to the rear of the server.
5. Connect the power cord to the AC power source.
Setup 35
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it.
Pay particular attention to the plug, electrical outlet, and the point where the cord extends from
the server.
I nstalling the server into the rack
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. When the server weighs more than 22.5 kg (50 lb), at least
two people must lift the server into the rack together. A third person may be required to help
align the server if the server is installed higher than chest level.
• Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.
1. Install the server and cable management arm into the rack. Refer to the installation instructions that ship
with the 3- 7U Quick Deploy Rail System.
2. Install an additional extender bracket (included with the server) to the cable management arm. Refer to
"Converting the cable management arm swing" in the installation instructions that ship with the 3-7U
Quick Deploy Rail System.
Setup 36
3. Connect peripheral devices ("to the server Rear panel components" on page 9).
4. Connect the power cord to the rear of the server.
5. Connect the power cord to the AC power source.
P owering up and configuring the server
To power up the server, press the Power On/Standby button.
While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for
operating system installation.
To configure these utilities manually:
• Press the F8 key when prompted during the array controller initialization to configure the array
controller using ORCA.
• Press the F9 key when prompted during the boot process to change the server settings using RBSU. The
system is set up by default for the English language.
For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide
located on the Documentation CD.
I nstalling the operating system
To operate properly, the server must have a supported operating system. For the latest information on
supported operating systems, refer to the HP website (http://www.hp.com/go/supportos).
Two methods are available to install an operating system on the server:
• SmartStart assisted installation Insert the SmartStart CD into the CD— -ROM drive and reboot the server.
• Manual installation— -Insert the operating system CD into the CD ROM drive and reboot the server. This
process may require you to obtain additional drivers from the HP website
( ). http://www.hp.com/support
Follow the on- screen instructions to begin the installation process.
For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant
Essentials Foundation Pack, included with the server.
R egistering the server
To register the server, refer to the HP Registration website (http://register.hp.com).
Hardware options installation 37
Hardware options installation
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
P rocessor option
The server supports single- and dual-processor operation. With two processors installed, the server supports
boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system
automatically boots from processor 2 and provides a processor failure message.
CAUTION: To avoid damage to the processor and system board, only authorized personnel
should attempt to replace or install the processor in this server.
CAUTION: To help avoid damage to the processor and system board, do not install the
processor without using the processor installation tool.
CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor
configurations must contain processors with the same part number.
IMPORTANT: If installing a processor with a faster speed, update the system ROM before
installing the processor.
To install the component:
1. Update the system ROM.
Locate and download the latest ROM version from the HP website (http://www.hp.com/support).
Follow the instructions on the website to update the system ROM.
2. Power down the server (on page 24).
3. Do one of the following:
o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 25).
o Extend the server from the rack ). (on page 24
4. Remove the access panel ). (on page 26
5. Remove the large redundant fan air baffle, if installed ("Remove the large redundant fan air baffle" on
page 27).
Hardware options installation 38
6. Place the tower server on its side.
CAUTION: Failure to completely open the processor locking lever prevents the processor from
seating during installation, leading to hardware damage.
7. Open the processor locking lever and the processor socket retaining bracket. Do not remove the
processor socket cover.
IMPORTANT: Be sure the processor remains inside the processor installation tool.
Hardware options installation 39
8. If the processor has separated from the installation tool, carefully re-insert the processor in the tool.
Handle the processor by the edges only, and do not touch the bottom of the processor, especially the
contact area.
Hardware options installation 40
9. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE
SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To
avoid damage to the system board:
• Never install or remove a processor without using the processor installation tool.
• Do not touch the processor socket contacts.
• Do not tilt or slide the processor when lowering the processor into the socket.
Hardware options installation 41
10. Press the tabs on the processor installation tool to separate it from the processor, and then remove the
tool.
11. Close the processor socket retaining bracket and the processor locking lever. The processor socket
cover is automatically ejected. Remove the cover.
CAUTION:
Be sure to close the processor socket retaining bracket before closing the processor
locking lever. The lever should close without resistance. Forcing the lever closed can damage the
processor and socket, requiring system board replacement.
Hardware options installation 42
12. Open the heatsink locking levers.
13. Remove the heatsink protective cover.
14. Install the heatsink.
Hardware options installation 43
15. Close the heatsink locking levers.
16. (Optional) To optimize performance, install memory into the processor 2 DIMM slots ("System board
components" on page 11).
17. Remove the fan blank in fan bay 3 (" ). Remove a fan blank" on page 29
18. Install the fan into fan bay 3.
19. Connect the fan cable to the system board (" ). System board components" on page 11
Hardware options installation 44
20. Install the DIMM baffle onto the fan.
21. Install the large redundant fan air baffle, if removed.
22. Install the access panel ). (on page 27
23. Do one of the following:
o Close or install the tower bezel, as needed.
o Slide the server back into the rack.
24. Power up the server ). (on page 24
M emory options
IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix
these two types causes the server to halt during BIOS initialization.
The memory subsystem in this server can support RDIMMs or UDIMMs. Both types are referred to as DIMMs
when the information applies to both types. When specified as RDIMM or UDIMM, the information applies
to that type only. All memory installed in the server must be the same type.
The server supports the following DIMM speeds:
• Single- and dual- -rank PC3 10600 (DDR 1333) DIMMs operating at 1333 and 1066 MHz-
• Quad- - -rank PC3 8500 (DDR 1067) DIMMs operating at 1066 MHz
Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are
installed, the memory clock speed may be reduced to 1066 or 800 MHz. For more information on the effect
of DIMM slot population, see "General DIMM slot population guidelines (on page 48)."
Memory subsystem architecture
The memory subsystem in this server is divided into channels. Each processor supports three channels, and
each channel supports three DIMM slots, as shown in the following table.
Hardware options installation 45
Channel Population order Slot number
1 G
D
A
1
2
3
2 H
E
B
4
5
6
3 I
F
C
7
8
9
This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture
also enables the Lockstep, Online Spare, and Mirrored Memory modes. This server supports both Registered
PC3 DIMMs (RDIMMs) and Unbuffered DIMMs (UDIMMs).
DIMM slots in this server are identified by number and by letter. Letters identify the slots to populate for
specific AMP modes. Slot numbers are reported by ROM messages during boot and for error reporting.
Single- - - , dual , and quad rank DIMMs
To understand and configure memory protection modes properly, an understanding of single- -, dual , and
quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.
A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the
memory. A dual rank DIMMs on the same mo- -rank DIMM is similar to having two single dule, with only one
rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only
one rank is accessible at a time. The server memory control subsystem selects the proper rank within the
DIMM when writing to or reading from the DIMM.
Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For
example, if current DRAM technology supports 2- - - -GB single rank DIMMs, a dual rank DIMM would be 4 GB,
and a quad rank DIMM would be 8- -GB.
D IMM identification
IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix
these two types causes the server to halt during BIOS initialization.
Specyfikacje produktu
| Marka: | HP |
| Kategoria: | serwer |
| Model: | ProLiant ML350 G6 |
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