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USER

MANUAL

USB551L MODEM

should not be construed as a commitment by Verizon Wireless, Inc.

Patents and Licenses

Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.

Software License

Proprietary Rights Provisions:

The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.

Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel

Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software

drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable

number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access

to the software drivers to any person for any purpose other than processing the internal data for the intended use of the

software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only

“Restricted Rights” in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where

such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the

laws of any other country.

Trademarks and Service Marks

Verizon Wireless is a trademark of Verizon Wireless, Inc., and the other trademarks, logos, and service marks (collectively the

“Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in

this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon

Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its

respective owners.

• Novatel Wireless, and the Novatel Wireless logo are trademarks of Novatel Wireless, Inc.

• VZAccess® Manager is a registered trademark of Verizon Wireless.

• Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft® Corporation in the United States

and/or other countries.

• Apple® and Mac® are registered trademarks of Apple, Inc., registered in the U.S. and other countries.

• LTE™ is a trademark of ETSI.

The names of actual companies and products mentioned in this user manual may be the trademarks of their respective

owners.

FCC ID: PKRNVWMC551

IC ID: 3229B-MC551

PN: 90026297_R1_DraftM_08Nov2010

Please visit www.verizonwireless.com for the latest information about your device.

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Package Contents ....................................................................... 2

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Components ................................................................................ 3

LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Caring for Your Device ....................................................................... 5

Using the USB551L Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the Device for the First Time ........................................................... 7

Install the 4G SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Install VZAccess® Manager Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Properly Insert the Device in Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Set Up VZAccess® Manager Software ....................................................11

Activate Your Device ....................................................................11

Properly Remove the Device from Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the Device After Setup is Complete ...................................................13

Connect To and Disconnect From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Lanyard Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

USB Modem Extension Cable Accessory .................................................15

Accessing the User Guides ..................................................................16

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Technical Support ..........................................................................20

Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Data Technical Support .................................................................20

Product Specications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 21

Product Specications ......................................................................22

General ................................................................................22

Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Regulatory Statements .....................................................................23

Federal Communications Commission Notice (FCC – United States) . . . . . . . . . . . . . . . . . . 23

RF Exposure/Specic Absorption Rate (SAR) Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Single Modular Approval Host Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26