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Xtra Series Retail System Scales

Operators Instructions

These instructions cover both day-to-day operation of the scale and the setup

and programming process. Use the table of contents button to navigate between

the different sections.

This document is available in both PDF and HTML formats. The PDF version can

be opened, read or printed from any PDF viewer software. The HTML version can

be installed on the scale so you can read it on the display, or on a tablet, phone,

laptop or desktop PC where it can be read using a web browser.

Part Number ABR35-000520 issue AN

No part of this publication may be reproduced, stored in an electronic retrieval system, or transmitted in any form

or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written consent

of the copyright owner, or as permitted by law or under licence. Full acknowledgment of the source must be

given. Avery Berkel is a division of ITW Limited. This publication was correct at the time of going to print and is

supplied without liability for errors or omissions. Avery Berkel reserves the right to alter without notice the

specification or design of any product or service at any time.

Trademarks and acknowledgements

Avery Berkel is a registered trademark in certain jurisdictions. All brands and product names used within this

document are trademarks or registered trademarks of their respective holders

IMPORTANT

When programming or configuring the equipment you must ensure that you comply with all relevant standards

and legislation. The example settings given in this book may not be legal for trade with the public.

Contents

Using Your Machine ................................................................................................3

About your Machine .................................................... ................................ ................... 3

Safety Warnings ........................................................... ................................ ................... 3

Using the Keyboard & Display ........................ ................................ ................................. 4

Cleaning the machine ...................................................................................................... 7

Levelling the Scale .......................... ................................................ ................................. 7

Using the Printer ............................ ................................................ ................................. 8

Product Lookup (PLU) Codes .......................... ................................ ............................... 11

Barcode Scanning ........................... ................................................ ............................... 12

About Sales Modes ....................................................... ................................ ................. 13

Setting the Sales Mode ................................................ ................................ ................. 13

The Default Sales Modes ............................................................................................... 14

Configuring the Scale - Manager Mode or MXBusiness? .............................................. 15

Front of Store - Serving Customers ..........................................................................16

Sales Modes for Customer Service ............................... ................................ ................. 16

Operation in Label Mode .............................................................................................. 17

Receipt Mode Operation .............................................. ................................ ................. 19

Checkout Mode Operation ............................. ................................ ............................... 19

Receipt (Non POS) Mode Operation ............................................................................. 20

Hold Receipt Mode Operation ....................... ................................ ............................... 20

Self Service Mode Operation ........................................................................................ 22

Using Self Service Receipt Mode .................................... ................................. 23..............

Making Payment .......................................................... ................................ ................. 24

Voiding Transactions ..................................................................................................... 25

Discounts ....................................................................................................................... 25

Promotions .................................................................................................................... 26

Change Tax .................................................................................................................... 26

Price Override ............................................................................................................... 27

Processing Returns ......................... ................................................ ............................... 28

Split Subtotals ................................ ............................................................................... 28

ECR Functions ................................................................................................................ 29

Queue Management ..................................................................................................... 30

Back of Store Operations .........................................................................................31

Using Add mode ........................................................... ................................ ................. 31

Using Stock Mode ........................................................ ................................ ................. 32

Using Prepack Mode .................................................... ................................ ................. 34

Consignments ............................................................... ................................ ................. 35

Cash counting ................................................................................................................ 37

Using Manager Mode ..............................................................................................38

To access Manager Mode from self-service Mode: ...................................................... 39

Finding Your Way Around in Manager Mode ................................................................ 40

Change Price ........................................................................... ........................... ............ 41

About Service Mode ..................................................... ................................ ................. 42

System Setup ..........................................................................................................43

Setting the Date and Time ............................................................................................ 43

Configuration Settings ................................................................................................... 44

Barcodes - Configuring Labels and Receipts ................. ................................ ................. 49

Touch Menus (Keyboards) ............................................................................................ 52

Keyboard Templates .................................................... ................................ ................. 53

Keyboard Layout .......................................................... ................................ ................. 54

List of Available Default Functions ............................... ................................ ................. 57

Contents

Operator Keyboards ..................................................... ................................ ................. 62

Operating Mode Settings .............................................................................................. 64

Installing a Barcode Scanner .......................... ................................ ............................... 66

Scheduler ............................................................................. ........................................ . 67

Machine Setup ........................................................................................................69

Comms Setup ............................................................... ................................ ................. 70

Wired Setup .................................................................................................................. 71

Wireless Setup .............................................................................................................. 72

Network Setup .............................................................................................................. 74

Scale Networking ........................... ................................................ ............................... 75

Touch Screen Calibration .............................................................................................. 76

Level Scale ..................................................................................................................... 77

Reset Best Sellers .......................................................................................................... 78

Machine Settings .......................................................... ................................ ................. 79

Printer Settings .............................................................................................................. 82

Licence Manager .......................................................... ................................ ................. 83

Software Updates ......................................................... ................................ ................. 83

Manage Browser Passwords .......................... ................................ ............................... 85

...................................................................................................................................... 85

Programming System Data ......................................................................................86

Products (PLUs) ............................................................................................................. 87

Delete All Products ........................................................................................................ 90

BIN Lookup .................................................................................................................... 90

PLU Macros ................................................................................................................... 92

Promotions and Offers .................................................................................................. 93

Product Lines ............................................................................................................... 104

Customise Editor ............................ ................................................ ............................. 106

Operators .................................................................................................................... 108

Messages ..................................................................................................................... 109

Departments ............................................................................................................... 111

Groups ......................................................................................................................... 112

Miscellaneous Fees ...................................................... ................................ ............... 114

Trace Records .............................................................................................................. 115

Tables ............................................................................................. ........................... .. 116

Reporting Functions ..................................... ............................................. ..............124

Data Reports ............................................................................................................... 124

Totals ........................................................................................................................... 124

Transactions ........................................................................... ........................... .......... 129

Maintenance ...........................................................................................................131

Diagnostics .................................................................................................................. 131

Data Transfer .......................................................................... ........................... .......... 131

Adding Media via USB Stick ......................................................................................... 132

Load Fonts ................................................................................................................... 135

About your Machine 1. Using Your Machine

1. Using Your Machine

About your Machine

The scale is intended to be custom programmed to suit the circumstances that you will be

using it in and that means that the display on your scale may be different to the examples

shown in these instructions. If you have questions about custom features not covered here ask

your manager or supervisor for further help.

Safety Warnings

Safe Installation

The mains plug must be inserted into a socket outlet with a protective earth contact. The

electrical supply at the socket outlet must provide over current protection of an appropriate

rating.

CAUTION: The mains lead must be connected to a supply outlet with a protective earth

contact. The electrical supply at the socket outlet must provide over current protection of an

appropriate rating.

Pluggable equipment must be installed near an easily accessible socket outlet. Permanently

connected equipment must have a readily accessible disconnect device incorporated in the

fixed wiring.

USA

If the scale is connected to a 240V supply, the receptacle must be protected by a 15 amp circuit

breaker.

Safe use

CAUTION: To avoid the possibility of electric shock or damage to the machine, always switch off the machine

and isolate it from the power supply before carrying out any routine maintenance.

To avoid the risk of the machine falling, where applicable, ensure that it is placed securely on a

flat and level surface.

Take care when placing large, heavy produce such as water melons on the weigh plate so that

they do not roll off the machine.

Training

Do not attempt to operate or carry out any procedure on a machine or network unless you

have received the appropriate training or have read the instruction books.

Ergonomics

To avoid the risk of RSI (Repetitive Strain Injury) it is important to ensure that the machine is

placed on a surface which is ergonomically satisfactory to the user. It is recommended that

frequent breaks are taken during prolonged usage.

EMC compliance

WARNING: This is a class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

Using the Keyboard & Display 1. Using Your Machine

Using the Keyboard & Display

Home Screen

The Home Screen contain most of the keys you will need for daily use.

1. Home Keyboard - can contain function keys

such as a Login key, Product keys, or Product

group keys.

2. Weight display.

3. Function keys

•Zero - press once to zero the scale

•Tare - See Tare key below.

•Fix - See Fix Key below.

•Numeric Keypad. Opens a numeric keypad

so a Product Lookup (PLU) code number can

be entered.

4. Morebar button - press to open the Morebar

menu. This opens on the right of the screen

and provides access to a number of operator

functions such as sales mode selection and

access to the Manager Mode screen.

5. Current sales mode indicator. 6. Product Search key - allows search by name or

PLU.

7. Status Bar - See Status Bar below. 8. Dedicated Keyboard - press to open the

dedicated keyboard. This opens on the lower

part of the screen and contains up to 20

operator function keys

Using the Keyboard & Display 1. Using Your Machine

Tare key

A tare is the weight of a container used to hold the product while it is weighed. The scale’s Tare

function subtracts the weight of the container, leaving only the weight of the product

displayed. It only applies to weighed goods.

To Add a Tare:

1. Place the container on the scale.

2. Press . The weight of the tare is shown above the weight of the

product.

3. Fill the container either on or off the scale.

4. Select the PLU (weighed products only) or scan the barcode.

5. Print the receipt or label.

6. Remove the container with the product from the scale. The tare is automatically

cancelled. If it does not cancel, press the zero key.

Note: to keep the PLU and tare active, use the Fix key.

Fix Key

This “fixes” the selected product PLU and Tare so that when the transaction is complete,

instead of resetting the scale, the PLU (and Tare) are still available.

1. Press .

2. If you want to include the tare, place the container on the scale and press . Fill

the container either on or away from the scale.

3. Select the PLU (or scan the barcode).

4. Print the label or receipt.

5. Remove the goods from the scale. The tare and PLU remain active.

6. To cancel the tare, press .

Zero Key

This resets the scale to zero (including any Tare).

Using the Keyboard & Display 1. Using Your Machine

More bar

Pressing the Morebar button opens the Morebar menu. This programmable menu contains a

selection of useful functions. The contents depend on how your scale has been configured but,

by default, it includes:

•Shutdown. Shuts the scale down.

•Help. Provides information on how to obtain support, get licences for additional features,

check for scale software updates or to restore the software to a previous version. Press the

key to open this document if the HTML version has been installed on the scale.

•User functions. Opens a opens a screen containing a selection of User function buttons,

usually for administration and machine maintenance purposes. This is a programmable

screen and the functions available depend on your machine’s configuration.

•About. Provides detailed information about the scale and access to diagnostic software for

managers and engineers.

•Sales mode. Opens the sales mode setup screen. This is the same as pressing the Sales

Mode Setup key on the Home Screen.

•Setup Mode. Provides access to the setup menus for managers and engineers. These menus

require a password to access.

Status Bar

The Status Bar is located at the bottom of the screen and provides the following information:

Status bar Colours

If the scale is connected to a scale network it changes colour to indicate the status of the

network:

Blue = The scale is online and the network is OK.

Red = The client or server is offline.

Orange = The client is online, but the server is offline.

Yellow = There is an offline client scale on the network.

1. Scale Maximum and Accuracy 2. Network Identification - Scale ID and IP

address.

3. WiFi Network connection (if present). 4. WiFi Level indicator

Cleaning the machine 1. Using Your Machine

Cleaning the machine

CAUTION: Harsh abrasives, solvents, scouring cleaners and alkaline cleaning solutions, such as washing soda,

should not be used especially on the display windows. Under no circumstances should you attempt to wipe the

inside of the machine.

The outside of standard products may be wiped down with a clean cloth moistened with water

containing a small amount of washing up liquid. The outside of products waterproofed to IP65,

IP66 and IP67 may be washed down with water containing a small amount of a proprietary

detergent.

Touch Screen Cleaning

When cleaning the touch screen use the Clean Screen function to avoid problems such as

transactions accidentally being performed during the clean or having to turn off the scale:

1. Press the Morebar button ( )at the bottom right of the screen. the Morebar menu

will open.

2. Press User Functions.

3. Press Clean Screen. The screen will blank and the touch function will be disabled.

4. Clean the screen.

5. Shortly after you stop cleaning a countdown will be displayed. To interrupt the countdown

resume cleaning. Once the countdown reaches 0 the screen will return to normal.

Levelling the Scale

The scale automatically compensates when it is not level up to a maximum of 5°. If the scale is

out of level by more than 5° a red cross will appear in the display screen status bar. The Level

Scale screen will appear automatically. You will not be able to trade until the level is corrected.

The scale has four levelling feet to enable manual levelling up to 10mm in any direction. The

on-screen display shows the amount of adjustment needed in the X and Y directions to level it

exactly.

The Level Scale screen can be also be accessed from the Machine Setup menu in Manager

Mode (See Level Scale for more details).

Using the Printer 1. Using Your Machine

Using the Printer

The printer built in to the scale can be loaded with adhesive backed labels or plain paper for

the printing of receipts. The procedure for changing the role is different for each type.

Changing a Label Roll

Label rolls have a return spindle to hold the backing paper.

1. Remove the print cassette by pulling the red handle until it clicks and then slide the cassette

out from the scale.

2. Remove the old label roll core and backing paper. Check that the new label roll is of the

right type and size and insert the roll into the cassette.

3. Peel off several labels so that you have a long section of backing paper. Feed the paper

into the slots of the spindle, then back around the spindle so that the paper is firmly

trapped.

Note: The backing paper can be very slippery, so wind the paper around the spindle several

times before slotting the cassette back into place

Using the Printer 1. Using Your Machine

The following diagram shows the full path of the label:

4. Replace the cassette into the scale and push the red handle to lock the cassette into place.

Changing a Receipt Roll

Receipt paper does not have backing paper so the return spindle is not used.

1. Remove the print cassette by pulling the red handle until it clicks and then slide the cassette

out from the scale.

2. Remove the old receipt roll core. Check that the receipt roll is of the right type and size

and insert the roll into the cassette.

Using the Printer 1. Using Your Machine

3. Thread the receipt through the cassette:

4. Replace the cassette into the scale and push the red handle to lock the cassette into place.

Receipt Only Printers

Receipt-only printers use continuous paper rolls, including liner-less adhesive paper, with a

cassette system for “drop-in” printer loading.

1. Turn the handle of the cassette anti-clockwise and pull it out.

2. Remove the empty core and replace it with a full roll. The yellow label on the cassette

shows the route for the paper.

3. Replace the cassette and turn the handle clockwise to lock.

Product Lookup (PLU) Codes 1. Using Your Machine

Product Lookup (PLU) Codes

All products that have been programmed in to the scale have a unique PLU (Product Look Up)

code number associated with them. PLUs serve as a unique identifier for the product and

provide a fast way to recall product data.

There are four ways to select the PLU you want:

1. Select the product from the touch-screen.

2. Use the fixed numeric keys to enter the PLU number.

3. Use the PLU search function.

4. Scan the product barcode.

Searching by PLU Number

If the product you require is not displayed on the screen and you know the PLU number, you

can enter the PLU number from the fixed keypad.

If departments are set up for the system, you can enter the PLU number from the fixed keypad

provided it is in the department currently set on the scale.

1. Press . The numeric keypad will open:

2. Enter the PLU Number. The product is now ready for use.

Searching by Description

1. Press

2. Type the description. The list of products is progressively filtered by your text. For

example, typing 'Gold' finds all products that start with: Gold and Golden.

Searching by Department

When you use the PLU search function to find a PLU, the products are listed by department. By

default, the currently selected department for trading is displayed. Use the green arrow at the

top of the page to change department.

Barcode Scanning 1. Using Your Machine

Barcode Scanning

You can enter the PLU using a barcode if a barcode scanner is installed and the receipts and

labels have barcodes printed on them.

Using barcodes means:

• You do not have to enter product numbers or select a PLU.

• At a Point of Sale (PoS) scale or checkout, you can scan customer numbers from subtotal

counter receipts to add them to the sales total receipt.

• With the subtotal displayed, you can scan the barcode on promotional vouchers to

automatically deduct the voucher value.

Use the barcode scanner to read barcodes:

• On products

• On labels

• On counter receipts: Barcodes are a convenient way to ensure that labels or counter

receipts printed in one section of the store are correctly added to the customer's receipt at

the checkout.

To scan a barcode:

1. Pass the barcode under the scanner

2. When the scanner has successfully read the barcode it will bleep.

3. Check that the scale has selected the correct PLU before scanning the next item.

About Sales Modes 1. Using Your Machine

About Sales Modes

The scale can be quickly switched to operate in a number of different sales modes, depending

on the changing role that it has to perform in the store. For instance, a scale used to print

labels for counter service can be temporarily switched to Stock mode to adjust stock levels

after a delivery and then switched back to continue counter service after this has been

completed.

The scale is supplied from the factory with nine sales modes pre-configured. These can be used

as they are, or customised to better suit the needs of your business. They can also be added to

or replaced with additional sales modes used for special purposes. Up to twelve different sales

modes can be configured.

Note: This manual describes the operation of the factory supplied default sales modes. For

instruction on the use of any customised or additional sales modes refer to your manager. For

instructions on how to modify or create new sales modes refer to the System Setup section of

this manual.

Setting the Sales Mode

The currently selected sales mode is shown in the sales mode indicator on the home screen.

The Sales mode is set by selecting Sales Mode from the Morebar Menu to the right of the

screen. A list of available modes is then displayed.

1. Sales mode indicator shows currently

selected sales mode.

2. Select Sales Mode from the Morebar.

3. Select from the available sales modes and confirm

your selection. The scale may need to restart to begin

operating in the new mode.

The Default Sales Modes 1. Using Your Machine

The Default Sales Modes

The nine, factory set, default modes are as follows:

Label Mode - used to produce labels for single item transactions, for instance at a deli counter.

When non-weighed goods are sold, the scale can print multiple identical labels. Multiple

operators enter their PIN for each transaction.

Receipt Mode - Used at the point of sale with a cash drawer. Multiple operators enter their PIN

for each transaction.

Checkout Mode - Used at the point of sale with a cash drawer. A single operator logs on and

remains logged on for the length of the session.

Hold Receipt Mode - Used for counter service. Generates a subtotal receipt, which the

customer can then take to the checkout to make payment. Multiple operators enter their PIN

for each transaction.

Self Service Mode - Allows the customer to operate the scale to produce a label that can be

later scanned at the checkout. May be used in conjunction with a barcode scanner or Optical

Article Recognition equipment.

Add Mode - Enables an operator to print multiple labels for a single PLU, followed by a single

label with totals printed on it.

Stock Mode - Used for stock management transactions that adjust stock levels, but do not

update the sales totals. These can include: stock counts, stock received, stock write off and

customer orders.

Prepack Mode - Used to print labels for pre-packaged items. Can also be used to re-wrap items

when required.

Receipt (Non POS) Mode - Similar to Receipt Mode in operation, but does not require payment

to be taken before a receipt is printed.

Configuring the Scale - Manager Mode or MXBusiness? 1. Using Your Machine

Configuring the Scale - Manager Mode or MXBusiness?

Before the scale can be put to use in a store is must be configured to suit the application it is

being used in. Each of the default Sales Modes can be customised in a number of ways and

there are many additional functions that need to be configured before they can be brought in

to operation. Further configuration is needed if the scale is to be used as part of a network, or

in conjunction with other items of equipment such as cash drawers, barcode scanners or EFT

payment terminals.

Finally, all of the details of the products the store is trading in must be programmed. These

include the product’s name, price, the methods by which it is sold, country of origin, trace

scheme, any promotions or discounts that are on offer, tax and so on.

Manager Mode

For a scale intended for use in a single store, all of this configuration can be carried out using

the scale’s touch screen user interface from Manager Mode. Doing this is explained in detail in

the later section of this manual.

MXBusiness

However, if you have a large quantity of product data to enter, or you are configuring scales for

use in multiple stores, you may find it much easier to make use of MXBusiness PC software.

This application provides access to all the features that you can access from the scale’s screen

combined with the accessibility and ease of use of the Microsoft Windows interface.

In addition to the ability to configure and manage multiple, network connected scales

MXBusiness provides the ability to individually control a scale right down to the level of

completing a transaction. MXBusiness also provides additional features, such as band

management, that may be required when operating in multiple stores in different areas.

A free, demonstration version of MXBusiness is available for download from Avery.

Sales Modes for Customer Service 2. Front of Store - Serving Customers

2. Front of Store - Serving Customers

Sales Modes for Customer Service

Six of the factory set, default Sales Modes are designed for use when directly serving

customers. These are: Label Mode, Receipt Mode, Checkout Mode, Hold Receipt Mode, Self

Service Mode and Receipt (Non POS) Mode.

The following describes the operation of the factory supplied default sales modes. On your

scale these may be modified in a number of ways, depending on the requirements of the store.

For instruction on the use of any customised or additional sales modes refer to your store

manager.

For instructions on how to modify, or create new, sales modes refer to the See Operating Mode

Settings in the System Setup section of this manual.

Operation in Label Mode 2. Front of Store - Serving Customers

Operation in Label Mode

Scales operating in label mode are generally used to produce labels for single item

transactions, for instance at a deli counter. When non-weighed goods are sold, the scale can

print multiple identical labels. Label Mode can be used with a number of operators who each

have to enter their PIN to complete each transaction.

When label mode is selected, the Print Mode Setup key shows:

Typical Operation - Weighed Goods

1. Place the goods on the scale.

2. Select the PLU.

3. Press the Print key.

4. Select the Operator and enter the PIN.

5. The label prints automatically.

Typical Operation - Non-Weighed Goods

1. Select the PLU.

2. Select the number of items (1) and the number of labels (2) required.

3. Press the Print key

4. Select the Operator and enter the PIN..

5. The label prints automatically.

Re-Wrap

The Re-Wrap function allows you to reprint a label with different price/dates or return an

unwanted product and select a new product for re-packing

There are two parts to the Re-Wrap option:

1. You can edit the price and/or dates and re-print the label.

2. You can return a product and replace it with another.

Changing Price and Dates

1. For weighed goods, place the goods on the scale and select the PLU.

2. For non-weighed goods, select the PLU.

Operation in Label Mode 2. Front of Store - Serving Customers

3. Press

4. Select the price and press Edit the price and press .

5. Edit the dates by either nudging it up or down using the arrow keys, or pressing the

button and selecting the new date from the display.

6. Press

7. Press The label shows an asterisk (*) against any dates that are modified.

Replacing a Product

1. For weighed goods, place the goods on the scale and select the PLU.

2. For non-weighed goods, select the PLU.

3. Press . Ensure the Re-Pack PLU field is selected and Press

. The Goods Returned message briefly appears on the screen.

4. Search for the replacement product, and press .

5. Select the price and press . Change the price and press

6. Select the date to be changed and either nudge it up or down using the arrow keys, or

press the button and select the new date from the display. Press

7. Press . The label shows an asterisk (*) against any dates or the price that are

modified.

8. Press to return to the home screen.

Receipt Mode Operation 2. Front of Store - Serving Customers

Receipt Mode Operation

Receipt Mode is usually used at the point of sale with an Electronic Cash Register cash drawer

(ECR). Multiple operators must enter their PIN for each transaction.

When Receipt mode is selected, the Print Mode Setup key shows:

Typical Operation

1. For weighed goods, place the goods on the scale and select the PLU (or scan the barcode).

2. For non-weighed goods, select the PLU (or scan the barcode), select the number of items.

3. Select the operator. The sub-total briefly appears on the screen. Other operators can now

use the scale.

4. To view the subtotal at any time, press , then select the operator

5. When ready, select the payment method. The scale prints the cash receipt.

Checkout Mode Operation

Checkout mode is normally used in conjunction with an Electronic Cash Register cash drawer

(ECR). This mode assumes that a single operator uses the scale, and logs-on to the scale at the

start of their shift.

When Checkout mode is selected the Print Mode Setup key shows:

The message “Please Log On” is replaced with the operator’s name after login.

Typical Operation -

1. For weighed goods, place the goods on the scale and select the PLU (or scan the barcode).

2. Press .

3. For non-weighed goods, select the PLU (or scan the barcode), select the number of items

and press .

4. The sub-total briefly appears on the screen.

5. To view the subtotal at any time, press

6. When ready, select the payment method (see Making Payment). The scale will print the

cash receipt.

Receipt (Non POS) Mode Operation 2. Front of Store - Serving Customers

Receipt (Non POS) Mode Operation

This mode prints counter receipts only, that is, there is no payment handling.

Multiple operators can use the same scale. Each operator must assign transactions to their key

and when trying to access a secure function must enter PIN.

When Receipt (NonPOS) is selected, the Print Mode Setup key shows:

Typical Operation

1. For weighed goods, place the goods on the scale and select the PLU (or scan the barcode).

2. For non-weighed goods, select the PLU (or scan the barcode), select the number of items.

3. Select the operator (when trying to access a secure function, you must enter your PIN).

The sub-total briefly appears on the screen. Other operators can now use the scale.

4. To view the subtotal at any time, press then select the operator

5. When ready, press

Hold Receipt Mode Operation

This mode is used where there is a scale on one or more counters. For transactions at these

counters, the customer is given a subtotal receipt, which they take to the checkout to make

payment.

Customer numbers can be auto-generated, manually entered or scanned from a barcode. If the

scale is configured for manually-entered numbers, you are prompted to enter the customer

number.

When Hold Receipt mode is selected the Print Mode Setup key shows:

Typical Operation - At a scale set in Hold Receipt Mode:

1. For weighed goods, place the goods on the scale and select the PLU.

2. For Non-weighed goods, select the number of items and select the PLU.

3. The sub-total briefly appears on the screen.

4. Select the operator.

5. To view the sub-total at any time, press

6. Continue making further transactions until ready to print the sub-total.

7. Press . Select the operator, then .

8. A sub-total receipt is printed with the Customer number (and Barcode) at the bottom of

the receipt.

Hold Receipt Mode Operation 2. Front of Store - Serving Customers

Typical Operation - Manually at the checkout scale:

1. Press to open the side bar and select User Functions.

2. The User Functions keyboard will open:

3. Press the key.

4. Enter the Customer Number. The details of the transaction will appear on screen.

5. Continue making further transactions until ready to make payment.

Typical Operation - Automatically at the checkout scale using a barcode reader:

If the scale is configured with a barcode scanner.

1. Scan the barcode. The details of the held receipt are shown on the screen.

2. Press

3. Continue making further transactions until ready to take the payment.

Self Service Mode Operation 2. Front of Store - Serving Customers

Self Service Mode Operation

Self Service mode allows the customer to operate the scale to produce a label or receipt that

can be later scanned at the checkout. It can be used in conjunction with a barcode scanner or

Optical Article Recognition equipment. Alternatively the product can be identified by its PLU

number or by a short BIN number if one has been configured (see Nutrifacts (Programming

Products) for more details.

In operation, the customer is prompted to select the product from the self-service screen, and

either enter a quantity or place the goods on the scale. A label or receipt is then printed which

can be attached to the product for use at the checkout.

To switch the scale to Self-service operation:

1. Press , and select from the menu.

2. Press Self Service Mode and press Press .

3. The scale will restart in Self Service mode.

Note: Once in self-service mode you will need to make use of a hidden key to re-enter manager

mode if you want to make further changes to the settings. See Using Manager Mode for

instructions.

Self-service configuration

The default, factory-set Self Service sales mode is configured for label printing for use with

both weighed and non-weighed goods.

There are a range of system settings that control change how the scale will operate in self-

service mode. These include settings that control the display time-out, the information that

the customer is presented with on the display, and whether the scale can be used for non-

weighed goods. The print mode setting can be set to Print On Request or Print Immediate.

Print On Request provides the customer with a prompt that allows them to choose when the

label is printed. Print Immediate will print a label for weighed goods as soon as the weight is

steady.

See Installing a Barcode Scanner for more information.

Optical Article Recognition (OAR)

OAR technology makes use of a camera based vision system and image recognition software to

identify products placed on the scale. In operation, the customer is automatically presented

with a number of possible matches to choose from on the display screen. These are ordered as

most likely match at the top left of the screen through to least likely at the bottom right.

Customer choices are used to train and refine the image recognition software.

To implement an OAR system the scale’s display must be custom configured and a number of

settings made which are only available when an OAR system is installed. Refer to the

documentation supplied with the OAR system for more on this.

Using Self Service Receipt Mode 2. Front of Store - Serving Customers

Using Self Service Receipt Mode

In Self Service Receipt Mode the scale is configured to allow the customer to add multiple

items and produce a receipt. Combined with an EFT terminal and an automated Cashbox, this

can be set up to allow the customer to complete the entire transaction, including payment.

In operation, after selecting a non-weighed product, the customer is invited to enter a quantity

using the keypad:

The item will then be added to the subtotal for the transaction:

The red X symbol next to each item indicates that it can be deleted from the list by touching it.

When all the items are added the customer presses Finish (or Print) to either move on to the

payment screen or print a receipt.

Making Payment 2. Front of Store - Serving Customers

Making Payment

When the scale is set to the Receipt or Checkout modes , the various methods of payment are

available. These can include cash, card, cheque, Electronic Funds Transfer (EFT), or a voucher

that the scale has issued as part of a promotion.

1. When all the transactions are complete, press . The screen shows a

list of all the items and the total to pay.

2. If the customer pays in cash, enter the amount tendered and press .

The receipt prints automatically and shows the total, cash tendered and the change given.

3. The receipt prints automatically when the amount tendered equals or exceeds the

amount to pay.

The scale may be configured with payment buttons for specific amounts or payment methods.

For example:

• Press when the customer tenders £20.

• Press when the customer tenders £10.

• Press when the customer tenders a credit card.

• Press when the customer pays by cheque.

• If you do not enter the amount tendered by the customer before pressing

the scale will assume that the exact money is used and will

automatically print a receipt showing zero change.

If the payment offered includes a voucher you should either scan the voucher barcode or enter

the value manually and select the appropriate coupon payment key.

If the payment method is via EFT, the EFT terminal will take over the transaction until the

transfer has been authorised.

Modifying Payment

You may need to modify the total if you need to. There may be keys configured for this:

• Use to void all or part of the receipt.

• Use to change the tax rate. Tax Rates are usually set in the product

(PLU) details. However, you can also have different taxes that are selected at the point of

sale. For example, depending on whether the customer is eating inside or take-away.

• Use to show a sub-total on the receipt.

Voiding Transactions 2. Front of Store - Serving Customers

• Use to apply discounts to the receipt.

If an Electronic Cash Register (ECR) is present, you can do various ECR banking functions.

Voiding Transactions

This is when you need to remove a transaction from the receipt, for example, if a product is

added in error, or the customer changes their mind about purchasing an item.

Voiding only applies when in Receipt Mode.

You can cancel (void) either all the transactions, or an individual transaction. An individual

transaction can be a product, discount or promotion.

Note: If security is set for the void function, the void operation can only be initiated by an

operator or supervisor with an equivalent or higher security level.

1. Press .

2. If necessary, select the operator.

3. If PoS mode is enabled, press

4. To cancel all the transactions in the subtotal press . You are

prompted to confirm your selection. The scale automatically prints a receipt showing all

the items are void, and the total is zero.

5. To cancel an individual transaction, press the line to be voided and then press

. You are prompted to confirm your selection. The screen shows the

transaction with a line through it.

6. When ready, press (counter receipts) or select the payment method (PoS

Enabled). The scale prints the receipt with the voided items subtracted from the total.

Discounts

Discounts can be manually applied to individual transactions or to the entire receipt or label.

Depending on how they are set, discounts can be a percentage or fixed price.

Note: You cannot apply a discount if the product is on promotional offer. Discounts override any

manual price changes.

Receipt Discounts

You can apply a single discount to each product and/or apply a single discount to the entire

receipt.

To discount an individual product:

1. For weighed goods, place the goods on the scale and select the PLU.

2. For non-weighed goods, select the PLU, select the number of items.

Promotions 2. Front of Store - Serving Customers

3. Press .

4. Press the item value on the screen and enter a new price or select a predefined discount

button.

5. The screen briefly shows the new discount.

6. Continue making further transactions.

Note: The discount does not appear on the subtotal screen, but does appear on the receipt

against the product.

To discount the Entire Receipt:

You can discount the entire receipt at any point.

1. Press

2. If necessary, select the operator.

3. If PoS mode is enabled, press

4. Press .

5. Select a predefined discount button.

6. The screen briefly shows the new discount and then returns to the subtotal.

Label Discounts

You can have only one discount active at a time.

Promotions

Promotions are set up in Manager Mode and are applied automatically to the label or receipt.

Change Tax

Tax Rates are usually set for each product PLU (Tax Rate 1 & 2) and you can select which one to

use when making a transaction.

In addition, you can also have different taxes that are applied to the entire receipt at the point

of sale. For example, depending on whether the customer is eating inside or take-away.

You can change the tax rate used only when the scale is set to Receipt Mode - PoS Enabled.

Note: If the county mandates that the tax rate is inclusive (UK Europe etc.), the total does not

change when a different tax rate is selected. For countries where the tax rate is exclusive the

total does change.

Inclusive tax The value of the transaction is displayed including the tax.

Exclusive tax The value of the transaction is displayed, excluding the tax. The tax is added to

the receipt subtotal as a separate item when the receipt is printed.

Price Override 2. Front of Store - Serving Customers

For products that have more than one tax rate

1. For weighed goods, place the goods on the scale and select the PLU. For non-weighed

goods, select the PLU, select the number of items.

2. Press , the screen briefly shows the new tax rate.

Continue making further transactions.

To change the tax for the entire receipt

You can change the tax for the entire receipt at any point.

Note: Only transactions for products that have two tax rates are modified. Transactions that are

not taxable or only have one tax rate assigned are not modified.

1. Press .

2. If necessary, select the operator.

3. If PoS mode is enabled, press .

4. To change the tax rate for all the transactions in the subtotal press

5. Press or to continue making transactions.

6. When ready, press (counter receipts) or select the payment method (PoS

Enabled). The scale prints the receipt.

Net Value Tax

In some countries, it is a requirement that the sales value net of tax is printed on the receipts.

For these countries, if an inclusive tax system is used and tax printing is enabled, the receipt

includes:

• Tax reference

• Tax rate

• Net sales

• Tax value

• Gross sales

Price Override

You can temporarily change the unit or item price for a product providing your security level is

adequate. Overriding the price changes it just for that transaction and the price reverts to the

programmed price when the transaction is completed.

Price override only applies when Receipt Mode - PoS Enabled is enabled.

1. Select a product PLU.

Processing Returns 2. Front of Store - Serving Customers

2. Press the price per weight or price per item.

Note: Discounts override any price changes. That is, you can not change the price and apply a

discount.

3. Enter a new price. The receipt shows an aster-ix (*) against the items that have a modified

price.

Processing Returns

If the return function has been set up on the user functions keyboard, you can refund the cost

of goods to the customer.

The mode button shows:

Your scale must be in Receipt Mode or Checkout Mode.

A security level may be assigned to this function. If your security level is not high enough, you

will see a warning message and the list of authorised operators will be displayed.

Returns may be made as part of a sales transaction or as a separate operation.

1. For weighed goods, select the PLU.

2. For non-weighed goods, select the PLU, select the number of items.

3. Enter the amount of the refund. The scale calculates the total value to be refunded.

Where the refund is part of a sales transaction and the total receipt value is negative, a

refund slip will be printed after the sales receipt.

4. On completion of a refund transaction, the scale automatically returns to the previous

mode.

The scale shows the amount of cash refunded on the cash report and updates the refund totals

values and count.

Split Subtotals

This is when you need to show one or more subtotals in a receipt.

Split Subtotals only applies when in a receipt printing mode.

After making on or more transactions:

1. Press

2. If necessary, select the operator.

ECR Functions 2. Front of Store - Serving Customers

3. If PoS mode is enabled, press

4. Press a subtotal line is added to the list of transactions.

5. Press or to continue making transactions.

6. When ready, press (counter receipts) or select the payment method (PoS

Enabled). The scale prints the receipt with each subtotal shown.

ECR Functions

Receipt Mode PoS - Enabled

If the following functions have been set up on the user functions keyboard, you can do some

basic Electronic Cash Register (ECR) banking functions:

No Sale: Allows you to open the cash drawer without entering a sale. A No Sale slip is printed.

Float: Allows you to add money to the cash drawer so that you can give change.

Paid Out: Allows you to make miscellaneous payments using the cash from the drawer.

Pick Up: Allows you to take money from the cash drawer for security purposes during trading.

When using any Float, Paid Out or Pick Up operation, you must enter the amount added to or

taken from the cash drawer so that the scale cash report is updated. A receipt is printed for

each of these functions.

If you use the Paid Out function the screen may present you with a list of reasons for the

payout. Choose one from the list or, if none are offered, enter your own text to complete the

transaction.

Note: The scale will produce an error if there are insufficient funds available for the payout in the

cash drawer.

A security level may be assigned to these transactions. If your security level is not high enough,

you will see a warning message and the list of authorised operators will be displayed.

Specyfikacje produktu

Marka:	Avery Berkel
Kategoria:	Libra
Model:	XTx400

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