Instrukcja obsługi Epson OmniLink TM-L100
Epson
drukarka etykiet
OmniLink TM-L100
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Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product and
peripherals.
Describes how to handle the product.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes general specications and character code
tables.
M00143803
Rev. D
Product Overview
Setup
Handling
Advanced Usage
Application Development Information
Appendix
Cautions
•No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation.
•The contents of this document are subject to change without notice. Please contact us for the latest
information.
•While every precaution has been taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
•Neither is any liability assumed for damages resulting from the use of the information contained herein.
•Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
•Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Wi-Fi®, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance®.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Seiko Epson Corporation is under license.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.
Android™ is a trademark of Google LLC.
Google Play and the Google Play logo are trademarks of Google LLC.
All other trademarks are the property of their respective owners and used for identification purpose only.
ESC/POS® Command System
Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending
commands. ESC/POS is compatible with most Epson POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a
set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
©Seiko Epson Corporation 2021-2022.
3
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.
Warnings
WARNING
You must follow warnings carefully to avoid serious bodily injury.
CAUTION
Provides information that must be observed to prevent damage to the equipment or loss of data.
•Possibility of sustaining physical injuries.
•Possibility of causing physical damage.
•Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.
WARNING
•Handle the power cable with care.
Improper handling may lead to fire or electric shock.
∗Do not modify or attempt to repair the cable.
∗Do not place any heavy object on top of the cable.
∗Avoid excessive bending, twisting, and pulling.
∗Do not place the cable near heating equipment.
∗Check that the plug is clean before plugging it in.
∗Be sure to push the plug all the way in.
•Be sure to use the specified AC adapter PS-190 (Model: M368A).
Connection to an improper power source may cause fire or shock.
•Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire.
•Shut down your equipment immediately if it produces smoke, a strange odor, or unusual
noise.
Continued use may lead to fire. Immediately unplug the equipment and contact qualified
service personnel.
•Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
•Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
•If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact qualified
service personnel.
•Do not use aerosol sprayers containing flammable gas inside or around this product.
Doing so may cause fire.
•Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
4
Cautions
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices
related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or
functional/precision devices, etc., you should use this product only after giving consideration to including fail-
safes and redundancies into your design to maintain safety and total system reliability. Because this product was
not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment,
main communication equipment, nuclear power control equipment, or medical equipment related to direct
medical care, etc., please make your own judgment on this product's suitability after a full evaluation.
Note about interference
•This product generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
•If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna for the radio/TV.
- Increase the separation between the equipment and the radio/TV.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult your dealer or an experienced radio/TV technician for help.
•Never disassemble or modify this product.
•Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or
modifications to this product not expressly approved by Seiko Epson Corporation.
CAUTION
•Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage.
•Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
•Do not place heavy objects on top of this product. Never stand or lean on this product.
Equipment may fall or collapse, causing breakage and possible injury.
•Take care not to injure your fingers on the manual cutter
∗When you remove printed paper
∗When you perform other operations such as loading/replacing roll paper
•Do not open the roll paper cover without taking the necessary precautions, as this can
result in injury from the autocutter fixed blade.
•To ensure safety, unplug this product before leaving it unused for an extended period.
•To avoid risk of electric shock, do not set up this product or handle cables during a
thunderstorm.
•Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
•Never attempt to repair this product yourself.
Improper repair work can be dangerous.
6
About this Manual
Aim of the Manual
This manual was created to provide information on development, design, and installation of POS systems and
development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Handling
Chapter 4 Advanced Usage
Chapter 5 Application Development Information
Appendix Product Specifications
Specifications of Interface and Connector
Character Code Tables
Compatibility with USB Type-A
8
Setup ............................................................................................................... 27
■Flow of Setup ........................................................................................................................ 27
■Installing the Printer............................................................................................................ 28
Placing the Printer Vertically ......................................................................................................................................29
Placing the Printer Horizontally ................................................................................................................................31
■Changing the Paper Width ................................................................................................. 32
Using 58 mm Wide Roll Paper ...................................................................................................................................33
Using 80 mm Wide Roll Paper ...................................................................................................................................33
Using 40 mm Wide Roll Paper ...................................................................................................................................35
■Connecting Interface Cables.............................................................................................. 37
■Connecting the Optional Wireless LAN Unit
(For Device charging model/Bluetooth model)40
■Connecting the Optional Customer Display
(For Device charging model/Bluetooth model)41
■Connecting the Optional External Buzzer....................................................................... 42
Attachment Position .....................................................................................................................................................42
■Connecting the Cash Drawer............................................................................................. 43
Required specifications of cash drawers................................................................................................................43
Connecting the drawer kick cable ...........................................................................................................................44
■Connecting to the Power Source ...................................................................................... 45
Connecting the AC Adapter .......................................................................................................................................45
■Connecting the Printer to the Host Devices.................................................................... 48
USB Interface ...................................................................................................................................................................48
Ethernet Interface ..........................................................................................................................................................48
Wireless LAN Interface (With OT-WL06) (For Device charging model/Bluetooth model)....................51
Bluetooth Interface (For Bluetooth model) ..........................................................................................................58
MAC Address Confirmation........................................................................................................................................61
Printing Using Multiple Interfaces ...........................................................................................................................62
Handling ....................... ................ .............. 63.................................... ................
■Turning the Power On/Off .................................................................................................. 63
Turning the Power On ..................................................................................................................................................63
Turning the Power Off ..................................................................................................................................................63
■Opening/Closing the Roll Paper Cover ............................................................................ 64
■Removing/Attaching the Rear Cover ............................................................................... 64
■Installing or Replacing the Roll Paper.............................................................................. 65
For Vertically Placed Printer........................................................................................................................................65
For Horizontally Placed Printer..................................................................................................................................67
■Removing Jammed Paper .................................................................................................. 70
■When the Roll Paper Cover does Not Open .................................................................... 71
10
Utilities ............................................................................................................................................................................ 115
Others.............................................................................................................................................................................. 115
Download ...................................................................................................................................................................... 116
■Precautions when Developing Applications ................................................................ 117
Paper Removal Standby Setting ............................................................................................................................ 117
Power Supply SW Setting......................................................................................................................................... 117
■Application Development and Distribution for iOS.................................................... 118
■Notes on Printing Barcodes and Two-Dimensional Symbols .................................... 118
Appendix.......................................................................................................119
■Product Specifications ...................................................................................................... 119
Printing Specifications .............................................................................................................................................. 119
Character Specifications ........................................................................................................................................... 120
Auto Cutter .................................................................................................................................................................... 121
Paper Detector ............................................................................................................................................................. 121
Roll Paper Feeder ........................................................................................................................................................ 123
Paper Specifications................................................................................................................................................... 124
Printable Area............................................................................................................................................................... 128
Printing and Cutting Positions ............................................................................................................................... 129
Built-in Memory ........................................................................................................................................................... 130
Electrical Specifications ............................................................................................................................................ 130
Reliability........................................................................................................................................................................ 131
Environmental Conditions....................................................................................................................................... 132
External Dimensions and Weight.......................................................................................................................... 133
■Specifications of Interface and Connector.................................................................... 135
USB Interface ................................................................................................................................................................ 135
Network Interface ....................................................................................................................................................... 136
RS-232 Serial Interface (Serial model).................................................................................................................. 139
Bluetooth Interface (Bluetooth model)............................................................................................................... 142
NFC Tag ........................................................................................................................................................................... 145
■Character Code Tables....................................................................................................... 146
■Compatibility with USB Type-A ....................................................................................... 147
12
Chapter 1 Product Overview
Environment
•Paper saving function is available.
Others
•Optional external buzzer is available.
•Optional Wireless LAN unit, customer display are available. (Device Charging model/Bluetooth model)
•Optional wall hanging bracket is available to attach the printer to a wall.
13
Chapter 1 Product Overview
Product Configurations
Models
•Serial model
•Device charging model
•Bluetooth model
* Available models may differ depending on the area.
Accessories
•40 mm width roll paper guides
The printer is shipped with 58 mm width roll paper guides installed inside.
•Rubber feet (4 pieces)
•Tape for fixing the printer (2 pieces)
•Locking wire saddle
•AC adapter
•AC cable (depending on printer model)
•Manuals
Options
•Wireless LAN unit (Model: OT-WL06)*
•Customer display (Model: DM-D30/DM-D70)*
•Optional external buzzer (Model: OT-BZ20)
•Wall Hanging Bracket Set (Model: OT-WH30)
* They cannot be connected to the Serial model.
14
Chapter 1 Product Overview
Part Names and Functions
Top/Front/Rear
1 Panel LED The LED lights indicate printer status.
2 Cover open lever Operate this lever to open the roll paper cover.
3 Feed button Press this button once to feed the roll paper for one line. Hold down this button to
continue feeding the roll paper.
4 Power button This button turns the printer on or off.
5 Roll paper cover Open this cover when installing or replacing the roll paper.
6 NFC Tag A mark is printed here to indicate the position of the NFC tag.
Bring a smart device that supports NFC close to the NFC mark to establish communication.
7 Top cover Open this cover if the roll paper cover does not open.
8 Rear cover Open this cover when connecting the DC cable of the AC adapter, interface cables or
peripheral devices.
You can turn the printer on and off by operating the breaker without using the power button.
For more details, see "Precautions when Developing Applications" on page 117.
15
Chapter 1 Product Overview
Panel LED
Power LED
•Lights when the power supply is on.
•Off when the power supply is off.
•Flashes during the network to start up, when waiting for power off, or updating firmware.
Error LED
•Lights or flashes when an error occurs. (For information about the flashing patterns, see "Status and Errors"
on page 20.)
•Lights after the power is turned on or after a reset (offline). Automatically goes out after a while to indicate
that the printer is ready.
•Off when the printer is in standard mode (online).
Paper LED
•Lights when the roll paper is out.
•Flashes when prompting the user to remove printed paper or to operate the paper feed button.
Wi-Fi LED (Device charging model/Bluetooth model)
•Lights while the printer is connected to Wi-Fi.
•Off while the printer is not connected to Wi-Fi or while the printer is connected to a wired LAN.
•Flashes while communication is temporarily disabled because an IP address has not been acquired or for
other reason.
Ethernet LED
•Lights while the printer is connected to Ethernet.
•Off while the printer is not connected to Ethernet or while the printer is connected to Wi-Fi.
•Flashes while communication is temporarily disabled because an IP address has not been acquired or for
other reason.
Bluetooth LED (Bluetooth model)
•Lights while the printer is connected via Bluetooth.
•Off while the printer is not connected via Bluetooth.
•Flashes while the printer is waiting to be paired with another device.
Do not turn on by using the power switch while waiting for the power to turn off (when the Power
LED is flashing). Otherwise, it may not startup correctly.
The Wi-Fi LED functions only when the wireless LAN unit (OT-WL06) is connected to the printer.
16
Chapter 1 Product Overview
Connectors
All connectors are located on the lower rear of the printer. Interface types and the number of connectors vary by
the printer model.
Serial Model
1 Ethernet connector Connects the 10BASE-T/100BASE-TX LAN cable.
2 Serial connector Connects a serial cable.
3 Power supply connector Connects the DC cable for the AC adapter.
4 USB Type-B connector Connects the USB cable for connecting to computers.
5 Drawer kick connector Connects the modular cable for the cash drawer.
6 Status sheet button Initializes the interface settings or prints a status sheet to verify the settings.
17
Chapter 1 Product Overview
Device Charging Model/Bluetooth Model
1 Ethernet connector Connects the 10BASE-T/100BASE-TX LAN cable.
2,3 USB Type-A connector
The USB connector color is
black
For connecting a peripheral device such as a customer display, handheld scanner,
or wireless LAN unit.
4 USB connector (USB-A -
Device Charging)
The USB connector color is
white
Connects a USB cable for connecting to a tablet computer.
Enables data communication with the tablet while charging it.
5 Power supply connector Connects the DC cable for the AC adapter.
6 USB Type-B connector Connects the USB cable for connecting to computers.
7 Drawer kick connector Connects the modular cable for the cash drawer.
8 Status sheet button Initializes the interface settings or prints a status sheet to verify the settings.
18
Chapter 1 Product Overview
About the USB connector (USB-A - Device Charging, The white USB connector)
•Make sure you use the genuine cable for the tablet, smartphone, or USB device you are using.
•Charging may not be performed depending on the device's charging specifications.
•To set an optimum current value for charging the connected device, it may take several seconds
before charging starts. Charging may stop temporarily immediately after the device is
connected.
•If a device connected to the USB connector (USB-A Device Charging) has a rated power that
exceeds the rated current of the USB connector, charging the device is stopped. See "Product
Specifications" on page 119.
•The device may not be fully charged depending on its settings or usage conditions. For
example, when the device is used with the screen brightness set to its maximum, and/or with
the sleep function disabled.
•Seiko Epson Corporation assumes no responsibility for economic damages or problems arising
from failure of charging the connected device due to a failure or malfunction of the product.
•It may be hard to disconnect some types of USB cable. Do not forcibly pull the cable, or the USB
connector and USB cable may be damaged. Contact qualified service personnel if you
encounter the trouble.
•To communicate with a tablet computer via Bluetooth while charging the tablet through the
USB connector (USB-A - Device Charging) on the printer, set the "Interface selection" setting to
"Bluetooth only". For more details, see "Software Setting Mode (Customize Value Settings)" on
page 96. However, if you do so, the maximum supply current is limited up to 2.1 A for an iOS
tablet, and up to 1.5 A for an Android tablet. Charging may not be possible depending on the
tablet. Please use the tablet after testing and evaluating it adequately.
•When connecting an Android device to the USB connector (USB-A - Device Charging) for data
communication, make sure that the device satisfies the following requirements.
Requirements: The version of Android OS is 10 or later with kernel version 4.9.15 or later
However, Epson does not guarantee normal operation of all Android devices even if they satisfy
the requirements. Run some tests before actually using the device.
•If the printer is connected to a wired network, an iOS tablet connected to the printer via the USB
connector can access the network through the Lightning to USB cable. For more details, see
"Network Tethering (iOS device only) (For Device charging model/Bluetooth model)" on page
107.
19
Chapter 1 Product Overview
Online and Offline
Online
The printer is online and ready for normal printing unless there is a reason to go offline.
Offline
The printer automatically goes offline under the following conditions:
•While the printer power is turning on/off
•During the setting and check modes operating (except the hexadecimal dumping mode)
•While roll paper is fed using the Feed button
•When the printer stops printing due to a paper end (when the paper out detector detected the paper out)
•During an operation standby state
•When an error has occurred (See "Status and Errors" on page 20.)
•While the roll paper cover is open
20
Chapter 1 Product Overview
Status and Errors
The status of the printer is indicated by lit and flashing LEDs.
Status Display
O N F: OFF : ON : Flashing -: Ignore the LED light
You cannot print when an error has occurred.
Bluetooth
LED
Wi-Fi
LED
Ethernet
LED
Paper
LED
Error
LED
Power
LED Printer Status
- - - O O N Online
N N N N N N While initializing after turning on the power
O O O -O N During a self-test
O O O F *1 O N Waiting for the self-test to continue
- - - - O N While feeding paper using the Feed button
- - - F *1 O N Waiting for a Macro execution to run
- - - - N N Roll paper cover open while not printing
- - - N N N No roll paper
F *4 O N Waiting for printed paper to be removed
- - - - N N Automatically Recoverable Errors
- - - - O F *3
A warning about TM-Intelligent function
NOTE:
Unable to connect to the server. Check the
status of the destination server configured by
TM-Intelligent function.
- - - - N N Recoverable Errors
O O O - F *1 N
Unrecoverable Errors
CAUTION:
Turn off the power immediately when an
unrecoverable error occurs.
If the same error occurs again even after
turning the power back on, contact qualified
service personnel.
- - - - F *1
5 sec NThe connected device can only be charged
through the USB port.
- - - -
F *2
5 sec NConnected through a USB hub.
O O O O O F *1 Updating firmware
O O O F *1 O F *1 While forced updating firmware mode is on
21
Chapter 1 Product Overview
*1: The Power LED flashing pattern is: lighting for 320 ms followed by a pause for 320 ms.
*2: The Power LED flashing pattern is: lighting for 160 ms followed by a pause for 2400 ms.
*3: The Power LED flashing pattern is: lighting for 4960 ms followed by a pause for 160 ms.
*4: The Error LED flashing pattern is: lighting for 320 ms, pause for 320 ms, lighting for 320 ms, and pause for 1600 ms.
Network Connection Status
O N F: OFF : ON : Flashing -: Ignore the LED light
*The LED flashing pattern is: lighting for 320 ms followed by a pause for 320 ms.
O O O O N F *1 During turn-off process
O O O O O F *2
During power off
NOTE:
When a power off command is executed.
When turning off the printer without using the
power button, using the command is
recommended because doing so reliably saves
printer operating status information.
- - - - - NStarting up the network firmware
- - - F *1 N N Waiting for the roll paper cover to be closed to
print a status sheet.
Bluetooth
LED
Wi-Fi
LED
Ethernet
LED
Paper
LED
Error
LED
Power
LED Printer Status
-F F - - NStarting the network firmware
-O O - - NNot connected to a network
-O N - - NConnecting via Ethernet
-O F - - NEthernet (An IP address has not been acquired)
-N O - - NConnecting via Wi-Fi
-F O - - NWi-Fi (An IP address has not been acquired)
F- - - - NWaiting to be paired with a device
N- - - - NConnecting via Bluetooth
O- - - - NNot connected via Bluetooth
Bluetooth
LED
Wi-Fi
LED
Ethernet
LED
Paper
LED
Error
LED
Power
LED Printer Status
22
Chapter 1 Product Overview
Error Status
There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable
errors.
Automatically Recoverable Errors
Printing is not possible if an automatically recoverable error occurs. You can restore the printer to a normal state
by the following methods.
Recoverable Errors
Printing is not possible if a recoverable error occurs.
The error codes can be checked on TM-L100 Utility. When contacting qualified service personnel
for help, inform the personnel of the error code to troubleshoot the problem quickly.
Error (Error code) Description Recovery
Head temperature error
(2AA23)
Head temperature exceeded the
proper range.
The printer recovers from the error when the head
temperature drops.
Cover open error (in the
middle of printing) (3DA11)
The roll paper cover was opened
during printing
The printer recovers from the error when the roll
paper cover is closed.
Paper error (black mark
detection error) (2BD31)
Paper with black marks is selected,
but no black mark is detected.
Reload the paper with black marks, or change the
setting if you do not use paper with black marks.
Error (Error code) Description Recovery
Autocutter error
(3CA21)
Abnormal auto cutter operation was
detected.
The printer recovers from the error when jammed
paper or foreign materials are removed and then
the roll paper cover is closed.
When the [Method for canceling recoverable error
(cutter error)] has been set to [Command only],
perform one of the following after removing
jammed paper or foreign materials and close the
roll paper cover.
- Turn off and then back on the printer
- Send an error recovery command
Paper layout error (3BD41) Black mark cannot be detected in
the range specified as black mark
interval.
The printer recovers from the error when the
cause of the error is removed, and then turned on
and back on, or receives an error recovery
command.
Before reloading the paper, check that the black
mark interval setting matches with the black
marks on the paper.
23
Chapter 1 Product Overview
Unrecoverable Errors
The printer cannot print when an unrecoverable error occurs. Turn the printer off and then back on. If the error
still occurs, the printer may be defective. Contact qualified service personnel.
Error (Error code) Description
High voltage error (AKA41) Abnormal power supply voltage (high voltage) was detected.
Low voltage error (AKA42) Abnormal power supply voltage (low voltage) was detected.
Unrecoverable error (A9999) Other unrecoverable error is detected.
24
Chapter 1 Product Overview
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory contains the
following memory areas for the user:
•NV graphics memory
•User NV memory
•Memory switches (customized values)
•R/E (Receipt Enhancement)
•Maintenance counter
NV Graphics Memory
Graphics, such as shop logos to be printed on receipts, can be registered.
To register your graphics data, use TM-L100 Utility or ESC/POS commands.
You can check registered graphics data using TM-L100 Utility, TM Utility, or by printing the data in the NV
graphics information print mode.
User NV Memory
You can store and read text data for multiple purposes, such as for storing a note including customizing or
maintenance information of the printer.
Memory Switches (customized values)
With the memory switches, which are software switches for the printer, you can configure various settings of the
printer. For information about the memory switch, see "Software Settings" on page 78.
R/E (Receipt Enhancement)
You can set the graphics data, such as a shop logo, registered in the NV graphics memory to be printed on the
top of each receipt or to be printed on the bottom of each receipt just before the paper is cut.
To make the settings, use TM-L100 Utility, TM Utility, or ESC/POS commands.
You can check the settings using TM-L100 Utility, TM Utility, or by printing the settings information in the
Receipt enhancement information print mode.
As a guide, NV memory rewriting should be used 10 times or less a day when you program
applications.
25
Chapter 1 Product Overview
Maintenance Counter
With this function, printer information, such as the number of lines printed, the number of autocuts, and
printer operation time after the printer starts working, is automatically stored in printer's memory. You can read
the counter information to use it for periodical checks or part replacement.
•You can also check the head running length and number of times of autocutting with the self-
test. See "Self-test Mode" on page 93.
•The maintenance counter values are automatically saved in the NV memory usually every two
minutes (up to four minutes). However, the values are not saved when the printer is in power-
saving mode or when it is turned off without the use of the power button.
27
Chapter 2 Setup
Setup
This chapter describes setup and installation of the product and peripherals.
Flow of Setup
This chapter consists of the following sections along with the setup flow of the product and peripherals.
6. Connecting the Optional External Buzzer (page 42)
5. Connecting the Optional Customer Display (For Device charging model/
Bluetooth model) (page 41)
4. Connecting the Optional Wireless LAN Unit (For Device charging model/
Bluetooth model) (page 40)
3. Connecting Interface Cables (page 37)
1. Installing the Printer (page 28)
2. Changing the Paper Width (page 32)
8. Connecting to the Power Source (page 45)
7. Connecting the Cash Drawer (page 43)
9. Connecting the Printer to the Host Devices (page 48)
28
Chapter 2 Setup
Installing the Printer
The printer can be placed vertically or horizontally.
❏Vertical installation ("Placing the Printer Vertically" on page 29)
When using strong full adhesive liner-free label paper, install the printer vertically and enable the Paper
removal standby setting.
❏Horizontal installation ("Placing the Printer Horizontally" on page 31)
•Place the printer on a flat surface.
•Do not place the printer in locations subject to high dust levels.
•Be careful not to place cords or foreign substances under the printer.
•Take measures to prevent the printer from moving due to vibrations when using the cash drawer.
•Do not give a high impact on the printer during operation. Doing so may cause the print failure.
•You can hang the printer on a wall by using the optional Wall Hanging Bracket Set (OT-WH30).
Refer to the manual of the Wall Hanging Bracket Set for details.
•When you have set the printer to eject printed paper from the front side, you can flip printed
pages upside down by enabling the "Batch rotate print (Upside Down)" function. For more
details, see "Software Settings" on page 78.
30
Chapter 2 Setup
Securing the Printer to the Installation Surface
For vertical installation, use of the fixing tape is recommended to secure the printer to the installation surface.
1Lay the printer on its side.
2Remove the release paper from one side of the fixing tape.
3 Attach the fixing tape to the two positions.
4Remove the other release paper from the fixing tape.
5Place the printer on the installation surface, and then hold the printer down to secure
it.
31
Chapter 2 Setup
Placing the Printer Horizontally
Attach the included four rubber feet to the rear of the printer.
1Remove the release paper from the rubber feet.
2Attach the rubber feet to the four positions on the bottom of the printer.
3Place the printer.
32
Chapter 2 Setup
Changing the Paper Width
The printer allows you to use three widths roll paper.
The factory default setting is to use 58 mm width roll paper.
•You cannot change the paper width to a wider paper width after you have used the printer.
Because parts of the print head that had not touched paper may be damaged by being rubbed
against the platen roller, and the autocutter may have worn out.
•If you must change to a roll paper wider than the paper width in use, the software settings may
need to be changed. For more details, see "Software Settings" on page 78.
No roll paper guide Attach 58-mm width roll paper
guide to the right
Attach 40-mm width roll paper
guide to the left
Attach 58-mm width roll paper
guide to the right
(Default)
80 mm
80 mm
80 mm
80 mm
80 mm
58 mm
58 mm
58 mm
58 mm
58 mm
58 mm
58 mm
58 mm
58 mm
58 mm
80 mm
80 mm
80 mm
80 mm
80 mm
40 mm
40 mm
40 mm
40 mm
40 mm
40 mm
40 mm
40 mm
40 mm
40 mm
80 mm
58 mm
58 mm
80 mm
40 mm
40 mm
33
Chapter 2 Setup
Using 58 mm Wide Roll Paper
Attach only the 58-mm width roll paper guide. This is the factory default.
Using 80 mm Wide Roll Paper
Remove all the roll paper guides.
Follow the procedure below to remove the 58-mm width roll paper guide.
1Lay the printer on its side.
2Open the roll paper cover.
"Opening/Closing the Roll Paper Cover" on page 64
3Remove the roll paper guide by pulling its tab up and toward you.
34
Chapter 2 Setup
•When you turn the printer on, the printer automatically changes the paper width setting to 80
mm. It is not necessary to change the setting by using TM-L100 Utility or other software.
•How to attach the 58-mm width roll paper guide
Tilt the guide and insert its protrusion into the groove inside the printer, and then fit it into
place. The pins on the printer fit into the positioning holes in the guide.
35
Chapter 2 Setup
Using 40 mm Wide Roll Paper
Attach both the 40-mm and 58-mm width roll paper guides.
Follow the procedure below to attach the 40-mm width roll paper guide.
1Lay the printer on its side.
2Open the roll paper cover.
"Opening/Closing the Roll Paper Cover" on page 64
3Tilt the guide and insert its protrusion into the groove inside the printer, and then fit
it into place.
36
Chapter 2 Setup
4By using TM-L100 Utility, change the paper width setting of the printer to 40 mm.
For more details, see "Software Settings" on page 78.
How to remove the 40-mm width roll paper guide
•Remove the roll paper guide by pulling its tab up and toward you.
•If you must widen the paper width after setting it to 40 mm, the software settings must be
changed. For more details, see "Software Settings" on page 78.
37
Chapter 2 Setup
Connecting Interface Cables
Connect interface cables of a computer or peripheral devices to the connectors on the rear of the printer.
The on-board connectors vary depending on the printer model.
1Lay the printer on its side.
2Remove the rear cover.
3Connect the interface cable to the appropriate connector.
•Serial model
39
Chapter 2 Setup
4Attach the rear cover. Pull out the Interface cable through the cutout of the rear
cover.
5Connect the interface cable to your computer or peripheral device.
6Connect the AC cable plug to a power outlet.
WARNING
Should a fault ever occur, immediately turn off the power to the printer and unplug the AC cable
from the socket.
40
Chapter 2 Setup
Connecting the Optional Wireless LAN Unit
(For Device charging model/Bluetooth model)
The optional Wireless LAN unit (OT-WL06) enables you to use the product with a Wi-Fi connection.
Refer to the manual for the wireless LAN unit for instructions on how to connect it.
Be sure to turn off the printer when connecting the Wireless LAN unit.
If you connect the optional DM-D30 (customer display), you can connect the OT-WL06 directly to
the DM-D30. For details, refer to the DM-D30 manual.
42
Chapter 2 Setup
Connecting the Optional External Buzzer
When the optional external buzzer (model: OT-BZ20) is connected to the drawer kick connector of the printer,
you can set the printer so that it beeps when you send commands, when an error occurs, when executed
autocutting, and when detected paper end. Settings for sound patterns and frequency depending on the
occasions the buzzer beeps are also available.
You need to set with the memory switch (customized values) for buzzer enable/disable setting, sound pattern
setting, and frequency setting. For information about the memory switch (customized values), see "Software
Settings" on page 78.
Attachment Position
The optional external buzzer is recommended to be installed in the following positions.
• Be sure to turn off the printer before you connect/disconnect the optional external buzzer.
• Do not connect both the optional external buzzer and the cash drawer to the printer at the
same time by using a branched connector.
• Do not install the optional external buzzer at the roll paper exit.
• To prevent liquid from entering inside, it is recommended to install the optional external buzzer
so that the volume adjustment knob is positioned sideways or downward.
Volume adjustment knob
Vertically placed printer
(Viewed from the front)
Horizontally placed printer
(Viewed from the front)
43
Chapter 2 Setup
Connecting the Cash Drawer
Required specifications of cash drawers
Specifications of drawers differ depending on makers or models. When you use a drawer other than specified,
make sure its specification meets the following conditions.
Otherwise, devices may be damaged.
• The load, such as a drawer kick solenoid, must be connected between pins 4 and 2 or pins 4 and 5 of the
drawer kick connector.
• When the drawer open/close signal is used, a switch must be provided between drawer kick connector pins 3
and 6.
• The resistance of the load, such as a drawer kick solenoid, must be 24 Ω or more or the input current must be
1A or less.
• Be sure to use the 24V power output on drawer kick connector pin 4 for driving the equipment.
Drawer Connection Diagram
Adaptable Connector
RJ12 modular connector
• Do not connect both the optional external buzzer and the cash drawer to the printer at the
same time by using a branched connector.
• When using a cash drawer, make sure to set “Select Buzzer” to “Disabled” or “Built-in buzzer”
(see "Software Settings" on page 78).
• Two driver transistors cannot be energized simultaneously.
• Leave intervals longer than 4 times the drawer driving pulse when sending it continuously.
F.G
+24V
With shielded
Drawer kick connector
Printer side User side
[Drawer kick side]
Drawer open/
close switch
Drawer kick
solenoid
1
2
3
4
5
6
44
Chapter 2 Setup
Pin assignments
Connecting the drawer kick cable
Connect the drawer kick cable to the drawer kick connector by pressing firmly until the connector clicks into
place.
Pin number Signal name Direction
1 Frame GND -
2 Drawer kick drive signal 1 Output
3 Drawer kick open/close signal Input
4 +24 V -
5 Drawer kick drive signal 2 Output
6 Signal GND -
WARNING
• Use a shield cable for the drawer kick cable.
• When using cash drawer, make sure to use the power supply for printer (connector pins 4).
• Do not insert a telephone line into the drawer kick connector.
Doing so may damage the telephone line or printer.
6 5 4 3 2 1
45
Chapter 2 Setup
Connecting to the Power Source
Connect the AC adapter to supply power to the printer.
Connecting the AC Adapter
1Make sure the printer is turned off.
2Connect the AC cable to the AC adapter.
3Lay the printer on its side.
4 Remove the rear cover.
WARNING
• Be sure to use the specified AC adapter PS-190 (Model: M368A) only. Using another AC
adapter may result in causing fire or shock.
• Be sure to use the AC cable that came with the printer.
• Never insert the AC cable plug into a socket that does not meet the input voltage of the AC
adapter. Doing so may result in damage to the printer.
• Should a fault ever occur, immediately turn off the power to the printer and unplug the AC
cable from the socket.
46
Chapter 2 Setup
5Connect the DC cable of the AC adapter to the power supply connector.
6Attach the rear cover. Pull out the DC cable through the cutout of the rear cover.
How to disconnect the DC cable
Make sure that the AC cable is not connected, and then hold the arrow-printed portion of the
connector to pull it straight out.
48
Chapter 2 Setup
Connecting the Printer to the Host Devices
USB Interface
When using USB cable to connect with host device, connect the USB cable to the printer, and after starting the
host device, turn the printer on.
Ethernet Interface
Use an Ethernet cable to connect the printer to network via a hub.
Setup using EpsonNet Config (Web version)
You can open the web application installed in the printer from a web browser and configure the network
settings.
Since the application is opened by specifying the IP address of the printer, the computer to be used must be set
to the same network segment as the printer.
Follow the steps below to start up EpsonNet Config (Web version), and check or change the settings.
1Connect the setting computer and the printer to the same network.
2Change the network settings on the computer so that it has the same segment as the
IP address of the printer.
Subnet mask: Same subnet mask as the printer
IP address: Same segment (same network address) as the printer, different host address
Check the values set in the printer on the status sheet.
3Start up your Web browser and input the printer's IP address into the address field.
E.g.) http://192.168.192.168
Do not place any weight or stress on the cable when using. Doing so could damage the cable and
connectors.
• When setting up using EpsonNet Config (web version), the network settings of the device to be
used must be set to the same network segment as the printer.
• The default IP address of the printer is set to an address assigned by a DHCP server. Please make
sure that the IP addresses assigned by the DHCP server do not conflict, as setup cannot be
performed if multiple IP addresses conflict on a single network. If there is no DHCP server, a fixed IP
address (192.168.192.168) will be set in about one minute after power-on. Note that if the Ethernet
cable is not connected, these processes will be executed after the Ethernet LAN cable is connected.
• If a DHCP server is available, a determined IP address will be printed automatically. However, it is
not printed if the wired LAN cable is not connected or the wireless LAN unit is not connected.
E.g.) Printer Setting computer
Subnet mask 255.255.255.0 255.255.255.0
IP address 192.168.192.168 192.168.192.2
49
Chapter 2 Setup
4Input your user name and password on the authentication window.
• The user name is “epson”, and the default password is the serial number of the printer. You can
find the serial number by running the self-test or on the nameplate attached to the printer.
• You can change the password in the [Optional] menu, under [Password].
5Change the settings based on the network setting information you received from the
network administrator.
Select an item from [Configuration] menu and change the setting.
6After changing the necessary parameters, click the [Send] button.
The changes are sent to the printer.
7Click the [Reset] button on the Web page displayed after sending.
The sent contents are enabled.
Depending on the changes, such as the IP address, the connection with the setting computer may be
lost and the EpsonNet Config window may not be displayed. To connect again, the network settings
of the setting computer must be set to the same network segment as the printer whose settings
were changed.
When accessing EpsonNet Config (web version) from your browser for initial setup, an
authentication warning message will be displayed, but this is not a problem.
Nameplate
50
Chapter 2 Setup
Setup using TM-L100 Utility
Prepare the following items.
Computer: Windows 11/10/8.1/8/7
USB cable: With a Type B connector required for connecting to the printer
Setup utility: TM-L100 Utility
1Connect the printer to the computer with a USB cable.
2Turn on the computer.
3Turn on the printer.
4Start TM-L100 Utility.
5Select the printer and click [OK].
If the printer does not appear, click the [Add Port] button to add the USB-connected printer.
6Use the [Network] menu to configure the network settings.
For details on the settings, refer to the TM-L100 Utility manual.
7After completing the settings, turn off the printer.
Network settings of the printer is completed.
52
Chapter 2 Setup
SimpleAP mode
This printer comes with a mode (SimpleAP) that allows printers to connect with a smart device or a computer
without requiring a wireless access point. This allows you to easily setup a wireless LAN for the printer by using
a printer settings tool (TM-L100 Utility, Epson TM Utility) even without a network environment such as access
points.
When the wireless LAN settings of the printer have not been changed from the factory default, and the printer is
turned on, the printer automatically enters the Simple AP mode and prints the following information. If you
have changed the wireless LAN settings from the factory default, start the printer according to the settings to
connect the printer to an access point.
"Interface Setup Mode (Interface Setup)" on page 99
SimpleAP Start
SSID : DIRECT-TM-L100- XXXXXXXXXX
Encryption Type : WPA2-PSK
Passphrase : XXXXXXXXXX
IP Address : 192.168.192.168
MAC Adress : XX-XX-XX-XX-XX-XX
Serial number of the printer
53
Chapter 2 Setup
Setup using a Computer connected with a USB Cable
Prepare the following items.
•Computer: Windows 11/10/8.1/8/7
•USB cable: With a Type B connector required for connecting to the printer
•Setup utility: TM-L100 Utility
1Connect the wireless LAN unit to the printer.
2Connect the printer to the computer with a USB cable.
3Turn on the computer.
4Turn on the printer.
5Start TM-L100 Utility.
6Select the printer and click [OK].
If the printer does not appear, click the [Add Port] button to add the USB-connected printer.
7Use the [Network] menu to configure the network settings.
For details on the settings, please refer to the TM-L100I Utility manual.
8After completing the settings, turn off the printer.
Network settings of the printer is completed.
54
Chapter 2 Setup
Setup using a Computer connected using SimpleAP
Prepare the following items.
•Computer: Windows 11/10/8.1/8/7 (A computer with wireless LAN capability)
•Setup utility: TM-L100 Utility
1Connect the wireless LAN unit to the printer.
2Turn on the computer.
3Start the printer in the SimpleAP mode.
The printer prints SSID and QR code.
"SimpleAP mode" on page 52
4Start TM-L100 Utility.
5Connect the printer using SimpleAP.
Select [Add Port] - [Network], and then click [Connect with SimpleAP] to add the printer.
6Use the [Network] menu to configure the network settings.
For details on the settings, refer to the TM-L100 Utility manual.
7After completing the settings, turn off the printer.
Network settings of the printer is completed.
55
Chapter 2 Setup
Setup using iOS Device connected with a Lightning cable
Prepare the following items.
•iPhone or iPad: iOS12 or later
•Setup utility: Epson TM Utility
•USB cable: Lightning to USB cable
1Connect the wireless LAN unit to the printer.
2Connect the iPhone or iPad to the printer with the Lightning to USB cable.
Connect the cable to the USB-A - Device Charging connector on the printer.
3Turn on the iPhone or iPad.
4Turn on the printer.
5Start Epson TM Utility.
6Select the printer.
7Select [Change printer settings] to configure the network settings.
8When the settings are complete, exit Epson TM Utility.
9Turn off the printer.
Wireless network settings of the printer is completed.
56
Chapter 2 Setup
Setup using an Android Device connected with a USB Cable
Prepare the following items.
•Android device: Android 4 or later
•Setup utility: Epson TM Utility
•USB cable: USB cable that can connect to USB connector (USB-A - Device Charging)
*1
USB cable that can connect to USB connector (Type-B)
*1: For more details on connecting an Android device to the USB connector (USB-A - Device Charging), see
"Connectors" on page 16.
1Connect the wireless LAN unit to the printer.
2Connect the Android device to the printer with the USB cable.
Connect the cable to the USB-A - Device Charging or Type-B connector on the printer.
3Turn on the Android device.
4Turn on the printer.
5Start Epson TM Utility.
6Select the printer.
7Select [Change printer settings] to configure the network settings.
8When the settings are complete, exit Epson TM Utility.
9Turn off the printer.
Wireless network settings of the printer is completed.
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Chapter 2 Setup
Setup using a Smart Device connected using SimpleAP
Prepare the following items.
•Smart device: iOS 12 or later/Android 8 or later
•Setup utility: Epson TM Utility
1Connect the wireless LAN unit to the printer.
2Turn on the smart device.
3Start the printer in the SimpleAP mode.
The printer prints SSID and QR code.
"SimpleAP mode" on page 52
4Start Epson TM Utility.
5Run [Wi-Fi Setup Wizard].
6Following the on-screen instructions, scan the printed QR code and connect the
printer with SimpleAP.
7Configure the network settings following the on-screen instructions.
8When the settings are complete, exit Epson TM Utility.
9Turn off the printer.
Wireless network settings of the printer is completed.
58
Chapter 2 Setup
Bluetooth Interface (For Bluetooth model)
Pair the printer with your device using the Bluetooth function of the device or using other methods.
Pairing the printer is also possible by using EPSON TM Bluetooth Connector (Windows) or Epson TM Utility.
Setting up using Bluetooth Paring Function of OS
Normally, you should use the Bluetooth pairing function of the OS (Android/iOS/iPadOS/Windows) of the
computer or smart device you are using to connect to the printer.
1Turn on your computer or smart device.
2Turn on the printer.
3Print the status sheet.
"Printing a Status Sheet" on page 103
4The printer goes into pairing standby mode (the Bluetooth LED starts flashing) and
stays in the mode for about one minute.
Execute the Bluetooth pairing function of the computer or smart device.
5Complete the pairing.
•If the host computer and the printer are not connected on a continuous basis but rather connected
every time the printer starts printing, some time may be needed for the printer to actually start
printing after the host computer commands printing. This pause is the time required for
processing the connection between the host computer and the printer, and it depends on the
conditions of the environment where used.
•If data transfer from an application of the host computer has already been completed, data might
remain in the Bluetooth module internal buffer. As such data remaining in the buffer might be lost
when the connection is cut off, use the status or similar functions to check that transmitted data
has been completely printed before cutting off the wireless connection.
•For detailed information about EPSON TM Bluetooth Connector, see the TM Bluetooth Connector
User’s Manual.
•The device name and passkey are editable with the TM-L100 Utility or Epson TM Utility.
•The Bluetooth security level has been set to "Middle" by default. For information on the Bluetooth
security settings, see "Interface Setup Mode (Interface Setup)" on page 99.
•This printer automatically restores the connection when the Bluetooth connection with the iOS
device is lost (Auto Re-Connect iOS function). For more details, see "Auto re-connect to iOS device
(Bluetooth model)" on page 99.
59
Chapter 2 Setup
Setting up from a Smart Device
Necessary Items
Prepare the following items.
•Device for setting: iOS or Android device
•Setup utility: Epson TM Utility
Running Epson TM Utility
1Run the Epson TM Utility.
2Set from “Bluetooth Setup Wizard” in the menu.
Follow the on-screen instructions to complete the setup.
Setting up from a Windows Computer
Follow the procedure below to make the settings.
1Have a Bluetooth wireless technology compatible computer ready.
Make sure you have installed TM Bluetooth Connector.
2Turn on the printer.
3Start TM Bluetooth Connector.
4Select [Search all printers around this computer], and then click [Search].
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Chapter 2 Setup
MAC Address Confirmation
You can check the printer's MAC address using the following procedures.
•Printing the status sheet
•A printer self-test (Only supported on Ethernet. For wireless, see the status sheet.)
•Using EpsonNet Config (Web version) that can be opened from a web browser
You can check the MAC address for network tethering using the following method.
•Printing the status sheet (MAC Address2)
• If “Error” is displayed when you click the [Search] on the TM Bluetooth Connector, check
whether:
* The Bluetooth adapter is installed to the computer.
* Bluetooth is ON in the Windows settings.
• If the device is not displayed on the TM Bluetooth Connector or the TM Bluetooth Connector
Status shows “ ” after pairing.
Check whether:
* The printer is not turned on.
Turn on the printer.
* The printer is 10 m or further away from the computer.
* Confirm that there is no other wireless device, such as a microwave oven and cordless
telephone, that can interfere with the Bluetooth printer.
* If the printer and the computer are placed in different rooms separated by a wall, move the
printer and/or the computer in the same room.
* The printer may not be detected when the search time is short. Try search again with longer
search time.
* While a computer and printer are communicating, the printer cannot be detected by other
computers. Confirm that the printer to be detected is not communicating with any
computer.
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Chapter 2 Setup
Printing Using Multiple Interfaces
In models with multiple interfaces, you can use all interfaces without any limitations on which interface is to be
used. You can use this function to temporarily connect a smart device to a nearby printer and print.
The printer provides each interface with an independent receive buffer and switches the active interface
depending on the priority, while handling data in each receive buffer.
You can set one interface for the main connection. Data received from the main connection interface is handled
with the highest priority.
By default, the interface that receives the first data transfer is set as the main connection interface; however, you
can select the main connection interface in advance.
When the receive buffer for the active interface becomes empty and a preset time period (one second by default)
has passed, switching to another interface is enabled, and an interface that receives print data becomes active.
When you do not use the Bluetooth function, set the Bluetooth security level to "Middle" or "High"
to prevent unauthorized access to the printer over Bluetooth. You can change the security level by
using Epson TM Utility, TM-L100 Utility, or in the Interface Setup mode.
You can select the main connection interface and set the time to enable interface switching from
the software settings. For details on software settings, see "Software Setting Mode (Customize
Value Settings)" on page 96.
63
Chapter 3 Handling
Handling
This chapter describes basic handling of the printer.
Turning the Power On/Off
Use the power button to turn the printer on or off.
Turning the Power On
Hold down the power button until the power LED turns on, then release the button.
Turning the Power Off
Hold down the power button until the power LED starts flashing, then release the button.
You can turn the printer on and off by operating the breaker without using the power button.
For more details, see "Precautions when Developing Applications" on page 117.
64
Chapter 3 Handling
Opening/Closing the Roll Paper Cover
Pinch either the left or right cover open lever to open the roll paper cover.
Removing/Attaching the Rear Cover
Pull up the cutout portion of the cover to remove the cover.
65
Chapter 3 Handling
Installing or Replacing the Roll Paper
Follow the steps below to install or replace the roll paper.
For Vertically Placed Printer
1Turn on the printer.
2Open the roll paper cover.
3Remove the used roll paper core if any.
• Make sure you use a specified roll paper type.
• Make sure to turn on the printer before loading or replacing roll paper.
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Chapter 3 Handling
4Install the roll paper in the correct direction.
Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.
• Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed
roll paper will cause the printer to malfunction.
• Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If
you install a slack roll paper, a paper jam or print quality problems may occur.
• If the roll paper is replaced while the printer is turned off and a roll paper end occurs, turn the
printer on and then replace the roll paper.
67
Chapter 3 Handling
5Pull out some paper, and close the roll paper cover.
When the printer power is on, the roll paper is automatically cut.
For Horizontally Placed Printer
1Turn on the printer.
2Open the roll paper cover.
3Remove the used roll paper core if any.
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Chapter 3 Handling
4Install the roll paper in the correct direction.
Make sure that the roll paper is not slack. If the roll paper is slack, take up the slack before installing it.
•Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed
roll paper will cause the printer to malfunction.
•Before installing the roll paper, take up any slack in the roll paper by pulling its leading edge. If
you install a slack roll paper, a paper jam or print quality problems may occur.
•If the roll paper is replaced while the printer is turned off and a roll paper end occurs, turn the
printer on and then replace the roll paper.
69
Chapter 3 Handling
5Pull out some paper, and close the roll paper cover.
When the printer power is on, the roll paper is automatically cut.
70
Chapter 3 Handling
Removing Jammed Paper
When a paper jam occurs, never pull out the paper with too much force. Open the roll paper cover and remove
the jammed paper.
Follow the steps below if the roll paper is jammed.
1Turn off the printer
2Disconnect the AC cable from the power outlet.
3Open the roll paper cover.
4Remove the jammed paper.
5Install a roll paper and then close the roll paper cover.
Do not touch the thermal head and its surroundings. After printing, the thermal head and its
surroundings can be very hot.
CAUTION
When a paper jam occurs, never pull out the paper forcibly.
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Chapter 3 Handling
When the Roll Paper Cover does Not Open
The roll paper cover will not open until the auto cutter blade returns to its standard position. Turn off the
printer and back on. If you still cannot open the roll paper cover, follow the procedure below to return the auto
cutter blade to its standard position.
1Turn off the printer.
2Disconnect the AC cable from the power outlet.
3Remove the top cover.
While pressing the cutout portions on both sides of the printer, pull the cover up.
4Turn the knob in the direction of the arrow to gradually raise the tip of the part
shown in the figure.
When the tip is raised to the top, the auto cutter blade returns to its standard position.
Check that you can open the roll paper cover.
72
Chapter 3 Handling
5Open the roll paper cover, and remove jammed paper.
6Close the roll paper cover.
7Attach the top cover.
73
Chapter 3 Handling
Cleaning the Printer
Cleaning the Printer Case
If the exterior surface is noticeably dirty, follow the steps below to clean it.
1Turn off the printer.
2Disconnect the AC cable from the power outlet.
3Wipe off the dirt with a dry or slightly damp cloth.
Cleaning the Inside of the Printer
If paper dust or glue from the roll paper accumulates inside the printer, it may cause poor printing, erratic paper
feeding or cutting, or paper jamming. It is recommended to clean the inside of the printer periodically (about
once every 6 months) or when it becomes noticeably dirty.
1Turn off the printer.
2Disconnect the AC cable from the power outlet.
3Open the roll paper cover.
4Clean the inside of the printer following the instructions on the pages listed below.
"Thermal Head" on page 74
"Paper Exit Area" on page 74
"Inside the Roll Paper Holder" on page 75
"Side Surfaces of the Roll Paper Holder" on page 76
"Platen Roller and Its Surroundings" on page 76
5Let the cleaned surface dry completely, then close the roll paper cover.
CAUTION
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.
74
Chapter 3 Handling
Thermal Head
Clean the thermal head with a cotton swab moistened with an alcohol solvent (ethanol or IPA).
Paper Exit Area
Wipe off paper dust or glue with a slightly damp cloth.
CAUTION
•After printing, the thermal head and its surroundings can be very hot. Be careful not to
touch it and to let it cool before you clean it.
•Do not damage the thermal head by touching it with your fingers or any hard object.
Specyfikacje produktu
| Marka: | Epson |
| Kategoria: | drukarka etykiet |
| Model: | OmniLink TM-L100 |
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