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User's Manual
Satellite Pro R50-C/A50-C
TECRA C50-C/A50-C/Z50-C
Series
Table of Contents
Chapter 1 TOSHIBA Legal, Regulatory, and Safety
Copyright, Disclaimer and Trademarks .............................................. 1-1
Regulatory Information ......................................................................... 1-2
Video Standard Notice .......................................................................... 1-9
ENERGY STAR® Program .................................................................. 1-10
Disposing of the computer and the computer's batteries ............... 1-10
Optical disc drive safety instructions ............................................... 1-11
General Precautions ........................................................................... 1-12
Safety Icons ......................................................................................... 1-14
Chapter 2 Getting Started
Equipment checklist ............................................................................. 2-1
Conventions ........................................................................................... 2-1
Using your computer for the first time ................................................ 2-2
Getting to know Windows ..................................................................... 2-6
Turning off the power ............................................................................ 2-8
System Recovery ................................................................................ 2-12
Chapter 3 The Grand Tour
Front with the display closed ............................................................... 3-1
Left side .................................................................................................. 3-2
Right side ............................................................................................... 3-4
Back ........................................................................................................ 3-6
Underside ............................................................................................... 3-6
Front with the display open .................................................................. 3-8
Internal Hardware Components ......................................................... 3-12
Power Condition Descriptions ........................................................... 3-16
Chapter 4 Operating Basics
Using the Touch Pad ............................................................................. 4-1
The Keyboard ......................................................................................... 4-2
Optical disc drive .................................................................................. 4-4
Using the AccuPoint ........................................................................... 4-10
Using the Fingerprint Sensor ............................................................. 4-11
Battery .................................................................................................. 4-17
Wireless WAN Device ......................................................................... 4-23
GPS Function ....................................................................................... 4-25
Additional memory module ................................................................ 4-26
User's Manual ii
LAN ....................................................................................................... 4-30
Memory media ..................................................................................... 4-32
Smart Card ........................................................................................... 4-35
External Display .................................................................................. 4-36
TOSHIBA Hi-Speed Port Replicator III 180W/120W .......................... 4-40
Security lock ........................................................................................ 4-41
Optional TOSHIBA Accessories ........................................................ 4-42
Sound System and Video mode ......................................................... 4-42
Chapter 5 Utilities and Advanced Usage
Utilities and Applications ...................................................................... 5-1
Special features ..................................................................................... 5-3
TOSHIBA Password Utility ................................................................... 5-6
TOSHIBA System Settings ................................................................... 5-8
USB Charge ............................................................................................ 5-9
TOSHIBA PC Health Monitor .............................................................. 5-11
Using the Hard Disk Drive (HDD) Protection .................................... 5-13
TOSHIBA Setup Utility ........................................................................ 5-15
Chapter 6 Troubleshooting
Problem-solving process ..................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-15
Chapter 7 Appendix
Specifications ........................................................................................ 7-1
AC Power Cord and Connectors .......................................................... 7-2
Information for Wireless Devices ........................................................ 7-4
Information about Intel® AMT ............................................................ 7-14
Legal Footnotes ................................................................................... 7-17
VCCI Class B Information (Japan Only) ............................................ 7-19
OpenSSL Toolkit License Issues ....................................................... 7-19
FreeType License Issues .................................................................... 7-22
Index
User's Manual iii
User's Manual iv
Chapter 1
TOSHIBA Legal, Regulatory, and
Safety
This chapter states the legal, regulatory, and safety information applicable
to TOSHIBA computers.
TOSHIBA means Toshiba Corporation and/or its affiliates such as Toshiba
Client Solutions Co., Ltd. where applicable.
Copyright, Disclaimer and Trademarks
Copyright
© 2017 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the
copyright laws, this manual cannot be reproduced in any form without the
prior written permission of TOSHIBA. No patent liability is assumed, with
respect to the use of the information contained herein.
First edition May 2017
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Comply with copyright laws in making
any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Trademarks
Intel, Intel logo are trademark of Intel Corporation or its subsidiaries in the
United States and/or other countries.
User's Manual 1-1
Microsoft, Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
The Bluetooth® word mark is a registered trademark owned by Bluetooth
SIG, Inc.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are registered trademarks or trademarks of HDMI Licensing
LLC in the United States and other countries.
DTS, the Symbol, & DTS and the Symbol together are registered
trademarks and DTS Studio Sound is a trademark of DTS, Inc.
Wi-Fi is a registered trademark of Wi-Fi Alliance.
All other company names, product names, and service names mentioned
herein may be trademarks of their respective companies.
Regulatory Information
The regulatory information herein might vary. Check the ID information on
the bottom of the device for specific information applicable to the model
you purchased.
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits can be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
User's Manual 1-2
and the computer’s external RGB monitor port, Universal Serial Bus (USB
2.0 and 3.0) ports, HDMI™ out port and Headphone/Microphone jack.
Changes or modifications made to this equipment, not expressly approved
by TOSHIBA or parties authorized by TOSHIBA could void the user’s
authority to operate the equipment.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Contact
Address: TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: (949) 583-3000
This information is only applicable for the countries/regions where it is
required.
California Prop 65 Warning
This product contains chemicals, including lead, known to the State of
California to cause cancer and birth defects or other reproductive harm.
Wash hands after handling.
For the state of California only.
Export Administration Regulation
This document contains technical data that may be controlled under the
U.S. Export Administration Regulations, and may be subject to the
approval of the U.S. Department of Commerce prior to export. Any export,
directly or indirectly, in contravention of the U.S. Export Administration
Regulations is prohibited.
User's Manual 1-3
EU Declaration of Conformity
This product is carrying the CE-Mark in
accordance with the related European Directives.
Responsible for CE-Marking is TOSHIBA EUROPE
GMBH, Hammfelddamm 8, 41460 Neuss,
Germany. The complete and official EU
Declaration of Conformity can be found on
TOSHIBA’s web site
http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labeled with the CE Mark in accordance with the essential
requirements and other relevant provisions of the applicable European
Directives, notably Radio Equipment and Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC, RoHS Directive 2011/65/EU,
Ecodesign Directive 2009/125/EC (ErP) and the related implementing
measures.
This product and the original options are designed to observe the
applicable EMC (Electromagnetic Compatibility) standards.However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid in general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
User's Manual 1-4
The consequences of the use of this product in non-approved working
environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.
Canadian regulatory information (Canada only)
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Canadian Notice
This device complies with IS D (formerly Industry Canada) license-exemptE
RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage,
et (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si
le brouillage est susceptible d'en compromettre le fonctionnement.
User's Manual 1-5
To comply with the Canadian RF exposure compliance requirements,
this device and its antenna must not be co-located or operating in
conjunction with any other antenna or transmitter.
Pour être conforme aux exigences canadiennes en matière
d'exposition aux fréquences radio, l'appareil et son antenne ne doivent
pas être situés au même endroit qu'une autre antenne ou un autre
émetteur ni fonctionner en même temps.
This device is restricted to indoor use due to its operation in the 5.15
GHz to 5.25 GHz frequency range. FCC requires this product to be
used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the
potential for harmful interference to co-channel Mobile Satellite
systems.
High power radars are allocated as primary users of the 5.25 GHz to
5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can
cause interference with and/or damage this device.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont
réservés uniquement pour une utilisation à l’intérieur afin de réduire
les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux.
Veuillez noter que les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les
bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars
pourraient causer du brouillage et/ou des dommages aux dispositifs
LAN-EL.
The above caution applies to products that operate with an 802.11a radio
device.
La mise en garde ci-dessus ne s’applique qu’aux appareils ayant un
transmetteur opérant en mode 802.11 a.
Following information is only valid for EU-member
States:
Information requirements Regulation EC 1275/2008
Additional information as required by Regulation (EC)
1275/2008 amended by Regulation (EU) 801/2013
implementing European Eco-Design Directive with regard
to requirements for standby, off mode and networked
standby electric power consumption of electrical and
electronic household and office equipment can be found
here:
http://www.toshiba.eu/Eco-Design
User's Manual 1-6
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in the separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the European Battery Directive,
then the chemical symbols for lead (Pb), mercury (Hg)
and/or cadmium (Cd) will appear below the crossed out
wheeled dust bin symbol.
By participating in the separate collection of batteries, you
will help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health. To
achieve this you should take any battery and/or
accumulator to your local recycling site, or to a retail outlet
or facility that offers to collect these devices for
environmentally friendly disposal, ensuring that the
terminal contacts are covered by non-conductive tape.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.
User's Manual 1-7
These symbols might not stick depending on the country and region where
you purchased.
REACH - Compliance Statement
The European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007, with phased deadlines to 2018.
Toshiba will meet all REACH requirements and is committed to provide our
customers with information about the presence in our articles of
substances included on the candidate list according to REACH regulation.
Please consult the following website
www.toshiba.eu/reach for information about the presence in our articles of
substances included on the candidate list according to REACH in a
concentration above 0.1 % weight by weight.
Following information is only for Turkey:
Disposal of products:
The crossed wheelie bin symbol means that this
product should not be collected and disposed with
other household wastes. When product become waste
at the end-of-life, to protect environment and human
health, it should be given to nearest collection
recycling or disposal center. For more information
about collection and recycling programs in your
country please contact your local authority or the
retailer where the product was purchased.
Toshiba meets all requirements of Turkish regulation 28300
“Restriction of the use of certain hazardous substances in electrical
and electronic equipment”.
AEEE Yönetmeliğine Uygundur
Toshiba 28300 sayılı Türkiye ''Elektrikle çalişan ve elektronik
ekipmanda belirli tehlikeli maddelerin kullanimiyla ilgili kisitlama”
yönetmeliği gereklerini tamamen yerine getirmektedir
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.
User's Manual 1-8
Following information is only for India:
The use of this symbol indicates that this product may not
be treated as household waste.
By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
environment and human health, which could otherwise be
caused by inappropriate waste handling of this product.
For more detailed information about recycling of this
product, please visit our website
( http://www.toshiba-india.com ) or contact call center
(1800-200-8674).
These symbols might not stick depending on the country and region where
you purchased.
Video Standard Notice
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
http://www.mpegla.com
User's Manual 1-9
ENERGY STAR® Program
Your Computer model may be ENERGY STAR
®
compliant. If the model you purchased is compliant, it uses
the ENERGY STAR logo and the following information
applies.
TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-
power Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.
TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.
Your ENERGY STAR certified computer should be set by
default to enter a low-power "sleep mode" after a period of
inactivity. Simply touching the mouse or keyboard "wakes"
the computer in seconds. These sleep features can save
you up to $23 per year (200 kWh per year in electricity)
and prevent up to 300 pounds of greenhouse gas
emissions annually. To learn how to adjust or activate
these sleep settings on your computer, please go to:
www.energystar.gov/sleepinstructions
To activate sleep settings organization-wide quickly and
easily through network tools, please go to:
www.energystar.gov/powermanagement
Disposing of the computer and the computer's
batteries
Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
This computer contains rechargeable batteries. After repeated use,
the batteries will finally lose their ability to hold a charge and you need
to replace them. Under certain applicable laws and regulation, it might
be illegal to dispose of old batteries by placing them in the trash.
User's Manual 1-10
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly.
Optical disc drive safety instructions
Be sure to check the precautions at the end of this section.
The drive model employs a laser system. To ensure proper use of this
product, read this instruction manual carefully and retain for future
reference. Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified might result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
Location of the Required Label
(Sample shown below. Location of the label and manufacturing information
might vary.)
TOSHIBA SAMSUNG STORAGE
TECHNOLOGY KOREA
CORPORATION 14F, Bldg. No.102,
Digital empire2, 486 Sin-dong,
Yeongtong-gu, Suwon-si,
Gyeonggi-do, Korea, 443-734
Precautions
CAUTION: This appliance contains
a laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To
use this model properly, read the
instruction manual carefully and
keep this manual for your future
reference. In case of any trouble
with this model, please contact your
nearest “AUTHORIZED service
station.” To prevent direct exposure
to the laser beam, do not try to
open the enclosure.
User's Manual 1-11
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the following general precautions and to note the
cautions included in the text of the manual.
Provide adequate ventilation
Always make sure that your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents including those at the base of the
computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they might overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
User's Manual 1-12
Stress injury
Carefully read the . It containsInstruction Manual for Safety and Comfort
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture, and lighting that can help reduce physical
stress.
Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.
Cleaning the computer
To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely. In these circumstances, you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.
Clean the plastics of the computer using a cloth slightly dampened
with water.
You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.
User's Manual 1-13
Moving the computer
While the computer is designed for flexible day-to-day usage, you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
Make sure all disk/disc activity has ended before moving the
computer.
Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the
computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down. A failure to follow this instruction
might result in minor heat injury.
Do not expose the computer to rapid temperature changes (for
example, in a situation where you carry the computer from a cold
environment to a warm room). Do not turn on the power until
condensation disappears.
Be careful not to subject the computer to impact or shock. A failure to
follow this instruction could result in damage to computer, computer
failure, or loss of data.
Never transport your computer with any cards installed. This might
damage either the computer and/or the card resulting in computer
failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.
Mobile phones
Be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30 cm is maintained
between the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.
Safety Icons
Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as follows.
User's Manual 1-14
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
A caution informs you that improper use of equipment or failure to follow
instructions might cause data loss, equipment damage, or might result in
minor or moderate injury.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
User's Manual 1-15
Chapter 2
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
If you use an operating system that was not pre-installed by TOSHIBA,
some of the features described in this manual might not function properly.
Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.
Hardware
Check to make sure that you have all the following items:
TOSHIBA Portable Personal Computer
Battery pack (preinstalled in the computer)
AC adaptor and power cord (2-pin plug or 3-pin plug)
Documentation
Quickstart
Instruction Manual for Safety and Comfort
Warranty Information
If any of the items are missing or damaged, contact your dealer
immediately.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Click Tap the Touch Pad or click the left Touch
Pad control button once.
Left click the mouse once.
Right-click Click the right Touch Pad control button
once.
Right-click the mouse once.
User's Manual 2-1
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor might cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage range and the frequency specified on
the regulatory label of the unit. Failure to do so might result in a fire or
electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so might result in a fire or electric shock, possibly
resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in
the region the computer is bought and should not be used outside this
region. For use in other regions, buy power cords that conform to
safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in this User’s Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug might hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that might be marred by exposure to
heat since the computer base and the surface of the AC adaptor
increase in temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
1. Connect the power cord to the AC adaptor.
Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug)
User's Manual 2-3
Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug)
Either a 2-pin or 3-pin adaptor/cord is included with the computer
depending on the model.
2. Connect the DC output plug of the AC adaptor to the DC IN 19V jack
on your computer.
Figure 2-3 Connecting the DC output plug to the computer
1
2
1. DC IN 19V jack 2. DC output plug
Product appearance depends on the model you purchased.
3. Plug the power cord into a live wall outlet. The indicatorDC IN/Battery
glows.
Opening the display
The display panel can be opened to a wide range of angles for optimal
viewing.
While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel. This will allow the
angle of the display panel to be adjusted to provide optimum clarity.
Figure 2-4 Opening the display panel
1
1. Display panel
User's Manual 2-4
Open and close the display panel with reasonable care. Opening it
vigorously or slamming it shut might damage the computer.
Do not put your fingers in the gap between the LCD panel and battery
pack when closing your LCD, otherwise your fingers might get hurt.
Be careful not to open the display panel too far as this might put stress
on the display panel’s hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).
Turning on the power
This section describes how to turn on the power. The Power indicator
indicates the status. Refer to the section forPower Condition Descriptions
more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system.
Volume cannot be adjusted during Windows Setup.
1. Open the display panel.
2. Press the power button.
User's Manual 2-5
Figure 2-5 Turning on the power
1
1. Power button
Product appearance depends on the model you purchased.
Initial setup
The Windows Startup Screen is the first screen displayed when you turn on
the power. To install the operating system properly, follow the on-screen
instructions on each screen.
When it is displayed, be sure to read the license terms and license
agreement carefully.
Getting to know Windows
For detailed information on what is new and how to operate Windows, refer
to the in the Start menu.Get Started
Start menu
The Start menu is the launching pad for everything you can do in the
Windows operating system, providing easy ways to access your apps,
programs, websites and other important information.
You can access the Start menu from an app or the desktop in the following
ways:
Click the button ( ) in the lower-left corner of the screen.Start
Press the Windows® logo key ( ) on your keyboard.
Most used allows quick access to your frequently used apps.
You can pin your favorite apps to the Start menu as tiles in grid-like pattern,
and also group them. Typical tiles are the tile and the tile forPeople Mail
instance. Tiles show you dynamic information from apps without having to
open them.
User's Manual 2-6
Windows taskbar
By default, the bottom of the desktop is Windows taskbar. You can see all
of your currently running apps on the Windows taskbar.
Task view
Task view ( ) is launched from Windows taskbar at the bottom of the
screen. Task view allows you to view the apps that are currently running.
Also, you can create custom desktops so that running apps can be
grouped for entertainment, productivity, or what you just want.
To do this, click the icon Task view , and then click . OpenNew desktop
the apps you want to use on that desktop. To switch between desktops,
click again.Task view
Search
Search on the Windows taskbar allows you to find apps, files, settings, and
more on the computer. When Internet connection is available, it also shows
you the best search result from the Internet.
The personal assistant called might be available depending onCortana
your country/region. You can ask questions or talk to Cortana in natural
voice, and Cortana answers your questions using information from the
Internet. To use Cortana, an internal or external microphone is required.
Action center
You can review important notifications from apps or Windows in action
center, and take action without having to open apps. It also provides quick
action buttons to access to most-used settings instantly. Select the action
center icon on the Windows taskbar to view your notifications and quick
actions.
Settings
Settings provides system settings including advanced settings in the
Control Panel. They are divided in categories so that you can configure,
optimize, or personalize Windows.
You can also type in the keyword, and use to find any setting.Search
To open Settings, click ).Start -> (Settings
You can pin it to the Start menu as a tile by right-clicking on andSettings
selecting .Pin to Start
Windows Store
Although many apps are pre-installed in your computer, you can also
download many others from the Windows Store.
User's Manual 2-7
Press , , and simultaneously (once) to display theCTRL ALT DEL
menu window, and then select by clicking the power icon ( )Restart
in the lower-right corner.
Before restarting the computer, be sure to save your data.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode, data is maintained in the main memory of the computer. When you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always shut down the
computer. This includes turning off any wireless communication
functionalities, and canceling settings that reactivate the computer
automatically, such as a timer recording function. Failure to shut down the
computer in this way might allow the operating system to reactivate and run
pre-programmed tasks or preserve unsaved data, which might interfere
with aviation or other systems, possibly causing serious injury.
Before entering Sleep Mode, be sure to save your data.
To prevent data loss, do not switch to Sleep Mode while transferring
data to external media, such as USB devices, memory media, or other
external memory devices.
Do not remove the battery pack while the computer is in Sleep Mode
(unless the computer is connected to an AC power source). It can
cause data loss in the memory.
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it,
click Start -> Windows System -> Control Panel -> System and
Security -> Power Options.
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount
of time. Note that keyboard keys can only be used if the Wake-up on
Keyboard option is enabled within the TOSHIBA System Settings.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options.
User's Manual 2-9
To use the Hybrid Sleep function, configure it in the Power Options.
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than the
Hibernation Mode feature.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Sleep Mode feature.
Allows the use of the panel power off feature.
Executing Sleep Mode
You can enter Sleep Mode in one of following ways:
Click ) and then select .Start -> (Power Sleep
Close the display panel. Note that this feature must be enabled within
the Power Options.
Press the power button. Note that this feature must be enabled within
the Power Options.
When you turn the power back on, you can continue where you left off
when you shut down the computer.
When the computer is in Sleep Mode, the Power indicator blinks
amber.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode. Sleep
Mode consumes more power while the computer is off.
Sleep Mode limitations
Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.
The battery power is exhausted and the AC Adaptor is not connected.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the internal
storage drive when the computer is turned off so that, the next time it is
turned on, the previous state is restored. Note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
User's Manual 2-10
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the internal storage drive. However, for
safety sake, it is best to save your data manually.
Data will be lost if you remove the battery or disconnect the AC
adaptor before the save is completed.
To prevent data loss, do not switch to Hibernation Mode while
transferring data to external media, such as USB devices, memory
media, or other external memory devices.
Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
Saves data to the internal storage drive when the computer
automatically shuts down because of a low battery condition.
You can return to your previous working environment immediately
when you turn on the computer.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.
Allows the use of the panel power off feature.
Starting Hibernation Mode
To enter Hibernation Mode, click ) and then selectStart -> (Power
Hibernate.
To show in Power menu, set up according to the followingHibernate
steps:
1. Click Start -> Windows System -> Control Panel -> System and
Security -> Power Options.
2. Click or Choose what the power button does Choose what
closing the lid does.
3. Click .Change settings that are currently unavailable
4. Select the check box from Shutdown settings.Hibernate
5. Click the button.Save changes
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the display panel.To define
these settings, do the following:
1. Click and then click Power Options Choose what the power button
does Choose what closing the lid does or .
2. Enable the desired Hibernation Mode settings for When I press the
power button When I close the lid and .
User's Manual 2-11
3. Click the button.Save changes
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer takes a
moment to save the current data in memory to the internal storage drive.
After you turn off the computer, and the content of memory has been saved
to the internal storage drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.
System Recovery
There is a hidden partition allocated on the internal storage drive for the
System Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items are described in this section:
Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Partition
If you choose TOSHIBA Maintenance Utility to erase the internal storage
drive, all data including the operating system and recovery partition will be
deleted. In that case, you cannot create recovery media or restore the pre-
installed software from the recovery partition. Make sure that you have
already created recovery media before you start TOSHIBA Maintenance
Utility. This recovery media can be used to restore your system after you
have erased your internal storage drive.
Creating Recovery Media
This section describes how to create Recovery Media.
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs except the Recovery
Media Creator.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
User's Manual 2-12
Restoring the pre-installed software from your created
Recovery Media
If the pre-installed files are damaged, you are able to use the Recovery
Media you have created to restore the computer to the state it was in when
you originally received it. To perform this restoration, do the following:
When you reinstall the Windows operating system, the hard disk will
be reformatted and all data will be lost.
Make sure to use the default Boot Mode option in TOSHIBA Setup
Utility before restoring.
1. Launch the TOSHIBA Setup Utility.
Refer to the section for further information.TOSHIBA Setup Utility
2. In the TOSHIBA Setup Utility screen, select Advanced -> System
Configuration -> Boot Mode.
Note: Please skip the following contents if you cannot find the Boot
Mode option in your system.
3. Select (Default).UEFI Boot
If you set the Boot Mode as , the recovery media created byCSM Boot
Recovery Media Creator will NOT be able to restore.
If you create a recovery image using advanced recovery tools from
Control Panel, also make sure to use the default Boot Mode option
(UEFI Boot) in the TOSHIBA Setup Utility before restoring.
1. Load the Recovery Media into the Optical Disc Drive or insert the
recovery USB Flash Memory into one available USB port.
2. Click ) and select .Start -> (Power Restart
3. Hold down the key and then release this key one second after theF12
computer is power on.
4. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media.
5. A menu is displayed from which you should follow the on-screen
instructions.
If you have previously chosen to remove the recovery partition and are
trying to create "Recovery Media", the following message apppears: "The
Recovery Media Creator can not be launched because there is no recovery
partition."
When there is no recovery partition, the Recovery Media Creator cannot
make Recovery Media.
However, if you have already created a "Recovery Media", you can use it
to restore the recovery partition.
If you have not created "Recovery Media", contact TOSHIBA support for
assistance.
User's Manual 2-14
Restoring the pre-installed software from the
Recovery Partition
A portion of the total internal storage drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you set up your internal storage drive again later, do not change, delete,
or add partitions in a manner other than specified in the manual, otherwise
you might find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your internal storage drive, you might find that it becomes
impossible to set up your computer.
Make sure that the AC adaptor is connected during the restoring process.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
1. Click ) and then select .Start -> (Power Restart
2. Hold down (zero) key and then release this key one second after the0
computer is power on.
3. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA
HDD Recovery.
4. Follow the on-screen instructions to finish the recovery.
User's Manual 2-15
Chapter 3
The Grand Tour
This chapter identifies the various components of the computer. It is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, refer to the Legal
Footnotes section.
Handle your computer carefully to avoid scratching or damaging the
surface.
Front with the display closed
The following figure shows the front of the computer with the display panel
in the closed position.
Figure 3-1 Front of the computer with display panel closed
1 3
2
1. DC IN/Battery indicator 3. Wireless communication indicator
2. Power indicator
Product appearance depends on the model you purchased.
DC IN/Battery
indicator
The shows theDC IN/Battery indicator
condition of the DC IN and the battery charge
status. White indicates that the battery is fully
charged while the power is being correctly
supplied from the AC power adaptor.
Refer to the Power Condition Descriptions
section for more information on this feature.
User's Manual 3-1
Power indicator Power indicatorThe normally glows white when
the computer is turned on. However, if you turn
off the computer into Sleep Mode, this indicator
flashs amber.
Wireless
communication
indicator
The glowsWireless communication indicator
white when the wireless functions are turned on.
Some models are equipped with wireless
functions.
Left side
The following figures show the left side of the computer.
Figure 3-2 The left side of the computer
1 2
6
4
5
33
1 2 4
5
3387
1. Security lock slot 5. Smart Card slot*
2. LAN jack 6. Optical disc drive*
3. Universal Serial Bus (USB 2.0 or 3.0)
port
7. SIM card slot*
4. Headphone/Microphone jack 8. Wireless WAN indicator*
* Provided with some models.
Product appearance depends on the model you purchased.
Security lock slot A security cable can be attached to this slot and
then connected to a desk or other large object in
order to deter theft of the computer.
LAN jack This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), Fast Ethernet
LAN (100 megabits per second, 100BASE-TX) or
Gigabit Ethernet LAN (1000 megabits per
second, 1000BASE-T). Refer to Operating
Basics, for details.
User's Manual 3-2
Do not connect any cable other than a LAN cable to the LAN jack. It might
cause damage or malfunction.
Universal Serial Bus
(USB 2.0 or 3.0) port
Two Universal Serial Bus ports, which comply to
the USB 2.0 or 3.0 standard, are provided on the
left side of the computer.
The USB 2.0 port is not compatible with USB 3.0
devices.
Note that it is not possible to confirm the operation of all functions of
all USB devices that are available. Some functions associated with a
specific device might not operate properly.
Before removing a USB device from the USB port, click the Safely
Remove Hardware and Eject Media icon on the Windows Taskbar,
and then select the USB device that you want to remove.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
Headphone/
Microphone jack
A 3.5 mm mini headphone/microphone jack
enables connection of a monaural microphone or
stereo headphones.
Smart Card slot This slot allows you to install a Smart Card
device.
Some models are equipped with a Smart Card
slot.
Optical disc drive The computer is configured with a DVD Super
Multi drive.
Some models are equipped with an optical disc
drive.
2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
User's Manual 3-3
SIM Card slot This slot allows you insert a SIM card which
enables a high-speed access to the Internet,
corporate Intranet and your email while you are
away from office.
Refer to the section forWireless WAN Device
more information.
Some models are equipped with the SIM Card
slot.
Wireless WAN
indicator
The glows blue whenWireless WAN indicator
the Wireless WAN function is turned on.
For some models, the indicator blinks to indicate
the connection status of the Wireless WAN
function.
Some models are equipped with the Wireless
WAN function.
Right side
The following figures show the right side of the computer.
Figure 3-3 The right side of the computer
1 2 2 4 653
1. Memory media slot 4. External RGB monitor port
2. Universal Serial Bus (USB 3.0) port 5. Cooling vents
3. HDMI™ out port 6. DC IN 19V jack
Product appearance depends on the model you purchased.
Memory media slot This slot lets you insert an SD™/SDHC™/
SDXC™ memory card, miniSD™/microSD™
Card and MultiMediaCard™. Refer to the
Memory media section for more information.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.
User's Manual 3-4
Universal Serial Bus
(USB 3.0) port
Two Universal Serial Bus ports, which comply to
the USB 3.0 standard, are provided on the right
side of the computer.
USB 3.0 port is compliant with USB 3.0 standard
and backward compatible with USB 2.0 devices.
The port with the icon ( ) has Sleep and Charge
function, and this function is only provided with
some models.
USB 3.0 port(s) might work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.
Note that it is not possible to confirm the operation of all functions of
all USB devices that are available. Some functions associated with a
specific device might not operate properly.
Before removing a USB device from the USB port of your computer,
click the icon on theSafely Remove Hardware and Eject Media
Windows Taskbar, and then select the USB device that you want to
remove.
Keep foreign metal objects, such as screws, staples, and paper clips, out of
the USB port. Foreign metal objects can create a short circuit, which can
cause damage and fire, possibly resulting in serious injury.
HDMI™ out port HDMI™ out port can connect with Type A
connector HDMI™ cable.
External RGB monitor
port
This port provides 15-pin, analog RGB port.
Refer to the External RGB monitor port pin
assignment section for information on external
RGB monitor port pin assignment. This port
allows you to connect an external RGB monitor
to the computer.
Cooling vents The cooling vents help the processor to avoid
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples, and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the surface of the cooling vents using a soft
cloth.
User's Manual 3-5
DC IN 19V jack The AC adaptor connects to this jack in order to
power the computer and charge its internal
batteries. Note that you must only use the model
of AC adaptor supplied with the computer at the
time of purchase. Using the wrong AC adaptor
can damage the computer.
Back
The following figure shows the back of the computer.
Figure 3-4 The back of the computer
1
1. Battery pack
Product appearance depends on the model you purchased.
Battery pack The rechargeable lithium-ion battery pack
provides power to the computer when the AC
adaptor is not connected.
For more detailed information on the use and
operation of the battery pack, refer to the Battery
section.
Legal Footnote (Battery Life)
For more information regarding Battery Life, refer to the Legal Footnotes
section.
Underside
The following figures show the underside of the computer. Ensure that the
display is closed before the computer is turned over to avoid causing any
damage.
User's Manual 3-6
Figure 3-5 The underside of the computer
2
4
3
1
2
5
3
1
1. Battery lock 4. Docking port*
2. Battery release latch 5. Memory module cover*
3. Cooling vents
* Provided with some models.
Product appearance depends on the model you purchased.
1
Battery lock Slide the battery lock to release the battery pack
ready for removal.
2
Battery release latch Slide and hold this latch into its "Unlock" position
in order to release the battery pack for removal.
For more detailed information on removing the
battery pack, refer to the section.Battery
Cooling vents The cooling vents help the processor to avoid
overheating.
Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples, and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.
Carefully clean the dust on the surface of the cooling vents using a soft
cloth.
User's Manual 3-7
Docking port This port enables connection of an optional
TOSHIBA Hi-Speed Port Replicator III 180W/
120W described in TOSHIBA Hi-Speed Port
Replicator III 180W/120W.
Some models are equipped with the docking
port.
Only the TOSHIBA Hi-Speed Port Replicator III 180W or 120W is
compatible with the docking port.
Do not attempt to use any other Port Replicator.
Keep foreign objects out of the docking port. A pin or similar object
can damage the circuitry of the computer.
Memory module
cover
Some models are equipped with the memory
module cover. The memory module slot under
this cover allows for the installation, replacement
and removal of additional memory module.
4GB or 8GB memory modules can be installed in
the computer's two memory slots for a maximum
of 16GB system memory. The actual amount of
useable system memory is less than the installed
memory modules.
Refer to the section.Additional memory module
Front with the display open
This section shows the computer with the display panel open. In order to
open the display, lift up the display panel and position it at a comfortable
viewing angle for you.
User's Manual 3-8
Figure 3-6 The front of the computer with the display panel open
6
1111
5
1
9
10
8
7
8
22
4 3
12
6
1111
14 16
14
15
5
1
13 9
10
8
7
8
22
4 3
12
1. Wireless communication antennas
(not shown)*
9. Keyboard
2. Microphones* 10. Touch Pad
3. Web Camera* 11. Touch Pad control buttons
4. Web Camera LED* 12. Fingerprint Sensor*
5. Display screen 13. AccuPoint*
6. Stereo speakers 14. AccuPoint control buttons*
7. Power button 15. Touch Pad ON/OFF icon*
8. Display hinges 16. TOSHIBA eco icon*
* Provided with some models.
Product appearance depends on the model you purchased.
User's Manual 3-9
Wireless
communication
antennas
Depending on the configuration of your
computer, one or all of the following antennas are
built-in:
Wireless LAN
Wireless LAN/Bluetooth ®
Some models are equipped with wireless
communication antennas.
Do not cover the wireless communication antennas area with any metal
objects, otherwise the wireless function might not work.
Legal Footnote (Wireless LAN)
For more information regarding Wireless LAN, refer to the Legal Footnotes
section.
Microphones The built-in microphones allow you to record
sounds for your application. Refer to the Sound
System and Video mode section for more
information.
Some models are equipped with the built-in
microphone.
Web Camera Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool.
Some models are equipped with a Web Camera.
Do not point the web camera directly at the sun.
Do not touch or press strongly on the web camera lens. Failure to do
so might reduce image quality. Use an eyeglass cleaner (cleaner
cloth) or other soft cloth to clean the lens if it becomes dirty.
Web Camera LED The Web Camera LED glows when the Web
Camera is operating.
Some models are equipped with a Web Camera
LED.
User's Manual 3-10
Display screen 39.6 cm (15.6") LCD screen, is configured with
the following resolution:
HD, 1366 horizontal x 768 vertical pixels
FHD, 1920 horizontal x 1080 vertical pixels
Be aware that, when the computer is operating
on the AC adaptor, the image displayed on the
internal screen is somewhat brighter than when it
operates on battery power. This difference in
brightness levels is intended to save power when
operating on batteries.
Legal Footnote (LCD)
For more information regarding LCD, refer to the section.Legal Footnotes
Stereo speakers The speakers emit sound generated by your
software as well as audio alarms, such as low
battery condition, generated by the system.
Power button Press this button to power on/off the computer.
Display hinges The display hinges allow the display panel to be
positioned at a variety of easy-to-view angles.
Keyboard The keyboard contains character keys, control
keys, function keys, and special Windows keys,
providing all the functionality of a full-size
keyboard.
Refer to the section for details.The Keyboard
Touch Pad The Touch Pad located in the palm rest is used
to control the movement of the mouse pointer.
To use the Touch Pad, simply touch and move
your fingertip across it in the direction you want
the mouse pointer to go.
Touch Pad control
buttons
The two buttons below the Touch Pad are used
like the buttons on a standard mouse. Press the
left button to select a menu item or to manipulate
text or graphics designated by the pointer, and
press the right button to display a menu or other
function depending on the software you are
using.
Fingerprint Sensor This sensor enables you to enroll and recognize
a fingerprint.
Some models are equipped with a Fingerprint
Sensor.
User's Manual 3-11
AccuPoint A pointer control device located in the center of
the keyboard is used to control the on-screen
pointer. Some models are equipped with an
AccuPoint.
AccuPoint control
buttons
Control buttons below the keyboard let you select
menu items or manipulate text and graphics
designated by the on-screen pointer. Only
models equipped with an AccuPoint are
equipped with AccuPoint control buttons.
Touch Pad ON/OFF
icon
Double tap this icon to enable/disable the Touch
Pad.
Some models are equipped with the Touch Pad
ON/OFF icon.
TOSHIBA eco icon Double tap this icon to launch the TOSHIBA eco
Utility.
Some models are equipped with the TOSHIBA
eco icon.
Internal Hardware Components
This section describes the internal hardware components of your computer.
The actual specifications might vary depending on the model you
purchased.
CPU The processor type varies depending on model.
To check which type of processor is included in
your model, click Start -> Windows System ->
Control Panel -> System and Security ->
System.
Legal Footnote (CPU)
For more information regarding CPU, refer to the section.Legal Footnotes
Internal Storage Drive The capacity of the internal storage drive varies
depending on the model.
To check which type of internal storage drive is
included in your model, open the TOSHIBA PC
Health Monitor utility by clicking Start ->
TOSHIBA -> PC Health Monitor, and then click
PC Information.
Note that part of the internal storage drive overall
capacity is reserved as administration space.
User's Manual 3-12
Some models are equipped with a "Solid-State Drive (SSD)" instead of
a hard disk drive. In this manual, the word "HDD" or "Hard disk drive"
also refers to the SSD unless otherwise stated.
SSD is a large-capacity storage device which uses Solid-State
Memory in place of a magnetic disk of the hard disk.
Under certain unusual conditions of prolonged non-use and/or exposure to
high temperatures, the HDD/SSD might be vulnerable to data retention
errors.
Legal Footnote (Internal Storage Drive Capacity)
For more information regarding Internal Storage Drive Capacity, refer to the
Legal Footnotes section.
RTC battery The internal RTC battery backs up the Real-Time
Clock (RTC) and calendar.
Video RAM The memory in the graphics adaptor of the
computer, used to store the image displayed on a
bitmap display.
The amount of Video RAM available depends on
the system memory of the computer.
Click Start -> Windows System -> Control
Panel -> Appearance and Personalization ->
Display -> Adjust resolution.
The amount of Video RAM can be verified by
clicking the button in theAdvanced settings
Screen Resolution window.
Graphics Processing
Unit
Graphics Processing Unit (GPU) performance
might vary depending on product model, design
configuration, applications, power management
settings and features utilized. GPU performance
is only optimized when operating in AC power
mode and might decrease considerably when
operating in battery power mode.
Legal Footnote (Graphics Processing Unit (GPU))
For more information regarding Graphics Processing Unit (GPU), refer to
the section.Legal Footnotes
User's Manual 3-13
NVIDIA Graphic Control
Some NVIDIA graphics models might include NVIDIA ® Optimus™
technology feature.
NVIDIA
® Optimus™ technology intelligently optimizes notebook
performance by seamlessly switching between a discrete NVIDIA GPU for
great graphics performance and an Intel ® integrated graphics chip for
sustained battery life. Switching is automatic and does not require the user
to reboot the computer.
In the Manage 3D Settings menu of NVIDIA Control Panel, you can change
the global 3D settings and create overrides for specific programs. The
overrides will be used automatically each time the specified programs are
launched.
Use the default setting for NVIDIA Optimus technology.
If the program does not run normally after the setting has been
changed, restore the program to the default setting.
If the program does not run normally, restore the Preferred graphics
processor to the default setting.
When you use some video playback programs to play video files, the
preferred graphics processor in the "Program Settings" tab cannot be
changed to the graphics other than "Integrated Graphics".
To access the Program Settings, click "NVIDIA Control Panel" ->
"Manage 3D settings" -> "Program Settings".
To launch the NVIDIA Control Panel, Click Start -> Windows System ->
Control Panel -> Hardware and Sound -> NVIDIA Control Panel.
For more information about the NVIDIA Control Panel system, refer to the
NVIDIA Control Panel Help. To access it, click from the main menuHelp
and then select .NVIDIA Control Panel Help
On Optimus models, two kinds of Display Drivers are installed: “Intel ® HD
Graphics Driver” and “NVIDIA Graphics Driver XXX.XX”.
Do not uninstall the display driver from “Uninstall Program” in the Control
Panel.
To uninstall the display driver:
1. Uninstall “NVIDIA Graphics Driver XXX.XX”.
2. Then uninstall “Intel ® HD Graphics Driver”.
Intel ® Display Power Saving Technology
Intel® GPU models might include the Display Power Saving Technology
feature that can save the power consumption of the computer by optimizing
picture contrast on the internal LCD.
User's Manual 3-14
This feature can be used if the computer is:
running in battery mode
using the internal LCD display
The Display Power Saving Technology feature is enabled at factory default.
To turn this feature off, change it in the settings accordingly in the Intel ® HD
Graphics Control Panel.
You can access this control panel in the following way:
1. Right-click on the desktop and click Graphics Properties...
2. Click and then click in the upper-left corner.Power On Battery
3. Click under .Disable Display Power Saving Technology
4. Click .Apply
If you want to enable this feature, click under Enable Display Power
Saving Technology.
NVIDIA ® GeForce Experience TM
NVIDIA
® GeForce Experience TM optimizes your games by downloading
personalized graphics settings from the NVIDIA Cloud.
This feature is only provided with some models.
How to use NVIDIA ® GeForce Experience TM:
1. Click .GeForce Experience
2. Under the tab, click .Preferences Games -> Check now
3. If the supported games by NVIDIA GeForce Experience are installed,
the games are listed in the tab. Select the game you want toGames
optimize.
4. Click the button to optimize the game.Optimize
5. Click the button to start the game.Launch Game
The NVIDIA® GeForce Experience TM can notify you of the latest
display driver updates for NVIDIA Graphics Controllers. However,
Toshiba does not guaranty compatibility of such NVIDIA drivers with
your device. TOSHIBA shall not be liable for any damage resulting
from NVIDIA’s drivers. Hence, your device shall not be covered under
TOSHIBA’s limited warranty. Please refer to the End User License
Agreement (EULA). Furthermore, TOSHIBA does not provide any
technical support for such drivers.
The NVIDIA® GeForce Experience TM application does not optimize all
PC games. PC game support can be checked via Preferences ->
General -> Supported games. Even if your PC game is supported,
NVIDIA Cloud might not have the data necessary to optimize your PC
game. Use (bottom right of NVIDIASend feedback ® GeForce
Experience TM) to provide necessary information such as device
system information, name of PC game, and so on. NVIDIA might
choose to optimize such games via the NVIDIA Cloud in the future.
User's Manual 3-15
Chapter 4
Operating Basics
This chapter describes the basic operations of your computer, and
highlights the precautions that must be taken when using it.
Using the Touch Pad
The Touch Pad on the palm rest might support the following gestures:
Tap Tap once on the Touch Pad to activate an item,
such as an app.
Two-Finger Tap Tap once on the Touch Pad with two fingers
together to display a menu or other function
depending on the software you are using.
(Similar to right-click)
Pinch or stretch Place two or more fingers down on the Touch
Pad and move them toward each other (pinch) or
away from each other (stretch). This shows
different levels of information or visually zooms in
or out.
Two-Finger Scroll Place two fingers down and slide them vertically
or horizontally from anywhere on the Touch Pad.
This allows you to operate the scroll bars of a
window.
Three-Finger Swipe Quickly move in with three fingers together from
the edge of the Touch Pad, without pausing
when you first touch it.
Swipe from the top edge: shows the desktop.
Swipe from the bottom edge: views all your open
apps in task view.
Swipe from the left or right edge: switches
between your open apps. Slide your fingers
slowly across the Touch Pad to flip through them
all.
User's Manual 4-1
Do not put items on the Touch Pad surface to prevent abnormal action.
Some of the Touch Pad operations described in this section are only
supported in certain applications.
The Keyboard
The number of keys available on your keyboard depends on which country/
region your computer is configured for, with keyboards being available for
numerous languages.
There are different types of keys, specifically typewriter keys, function keys,
and Windows special keys.
Never remove the key caps on your keyboard. Failure to do so might
damage the parts under the key caps.
Keyboard indicator
The following figure shows the position of the indicator andCAPS LOCK
NUM LOCK indicator which show the following conditions:
When the indicator glows, the keyboard producesCAPS LOCK
capitals when any letter is typed.
When the indicator glows, the ten key allows you to enterNUM LOCK
numbers.
Figure 4-1 Keypad indicator
2
1
1. CAPS LOCK indicator 2. NUM LOCK indicator
CAPS LOCK This indicator glows green when letter keys are
locked into their uppercase format.
NUM LOCK When the NUM LOCK indicator glows, you can
use the number keys on the keyboard for number
entry.
User's Manual 4-2
Function Keys
The function keys (F1 ~ F12) are the12 keys at the top of your keyboard.
Function keys let you enable or disable certain features of the computer.
The functions can be performed by pressing the associated function keys.
Key Combination Function
FN + F1 Enters ''Lock computer mode''.
To restore your desktop, you need to log on again.
FN + F2 Switches between the power plans.
FN + F3 Switches the system to Sleep Mode.
FN + F4 Switches the system to Hibernation Mode.
FN + F5 Changes the active display device.
To use a simultaneous mode, you must set the
resolution of the internal display panel to match the
resolution of the external display device.
FN + F6 Decreases the brightness of the display panel in
individual steps.
FN + F7 Increases the brightness of the display panel in
individual steps.
FN + F8 Turns the Airplane mode on or off.
FN + F9 Enables or disables the Touch Pad.
FN + ESC Turns the sound on or off.
FN + 1 Reduces the icon size on the desktop or the font
sizes within one of the supported application
windows.
FN + 2 Enlarges the icon size on the desktop or the font
sizes within one of the supported application
windows.
FN + 3 Decreases the volume of the computer.
FN + 4 Increases the volume of the computer.
FN + 5 Switches between available cooling methods for
the current power plan.
This function is supported with some models.
FN + Space Changes the display resolution.
User's Manual 4-3
Some types and formats of DVD-R DL and DVD+R DL discs might be
unreadable.
Using the optical disc drive
The full-size drive provides high-performance execution of disc based
programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without
an adaptor.
For precautions on writing to discs, refer to the section.Writing discs
To load discs, do the following:
1. When the computer’s power is on, press the eject button to open the
disc tray slightly.
2. Grasp the disc tray gently and pull until it is fully opened.
Figure 4-2 Pressing the eject button and pulling the disc tray open
1
2
1. Eject button
User's Manual 4-5
3. Lay the disc, label side up, in the disc tray.
Figure 4-3 Inserting a disc
1
1. Laser lens
When the disc tray is fully opened, the edge of the computer covers the
disc tray slightly. Therefore, you must to turn the disc at an angle when you
place it in the disc tray. After seating the disc, however, make sure it lies
flat.
Do not touch the laser lens or any portion of its surrounding casing as
this might cause misalignment.
Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.
4. Press gently at the center of the disc until you feel it click into place.
The disc should lie below the top of the spindle, flush with the spindle
base.
5. Push the center of the disc tray to close it. Press gently until it locks
into place.
If the disc is not seated properly when the disc tray is closed, the disc might
be damaged. Also, the disc tray might not open fully when you press the
eject button.
Removing discs
To remove the disc, do the following:
Do not press the eject button while the computer is accessing the optical
disc drive. Wait for the optical disc drive indicator to go out before you open
the disc tray. Also, if the disc is spinning when you open the disc tray, wait
for it to stop before you remove it.
1. To pop the disc tray partially open, press the eject button. Gently pull
the disc tray out until it is fully opened.
User's Manual 4-6
When the disc tray pops open slightly, wait a moment to make sure the
disc has stopped spinning before pulling the disc tray fully open.
2. The disc extends slightly over the sides of the disc tray so you can
grasp it. Gently lift out the disc.
3. Push the center of the disc tray to close it. Press gently until it locks
into place.
How to remove disc when the disc tray will not open
Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 20 mm) such as a straightened paper clip into the
manual eject hole near the eject button.
Figure 4-4 Manual release with the eject hole
1
Φ1.0mm
1. Manual eject hole
Turn off the power before you use the manual eject hole. If the disc is
spinning when you open the disc tray, the disc might fly off the spindle and
cause injury.
Writable discs
This section describes the types of writable discs. Check the specifications
of your drive to see the types of discs it can write.
CDs
CD-R discs can be written only once. The recorded data cannot be
erased or changed.
CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.
DVDs
DVD-R, DVD+R, DVD-R DL and DVD+R DL discs can be written only
once. The recorded data cannot be erased or changed.
User's Manual 4-7
CD-R:
TAIYO YUDEN CO., Ltd.
MITSUBISHI KAGAKU MEDIA CO., LTD.
CD-RW: (Multi-Speed, High-Speed and Ultra-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.
DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)
DVD-R DL:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media)
DVD+R DL:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media)
DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 6x speed media)
DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM: (DVD Super Multi drive only)
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or
Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Some types and formats of DVD-R DL and DVD+R DL discs might be
unreadable.
Disc created in DVD-R DL format4 (Layer Jump Recording) cannot be
read.
When writing or rewriting
Observe the following points while you write or rewrite data to a media:
Always copy data from the internal storage drive to the optical media.
Do not use the cut-and-paste function as the original data will be lost if
there is a write error.
User's Manual 4-9
Do not perform any of the following actions:
Change users in the Operating Systems.
Operate the computer for any other function, including such tasks
as using a mouse or Touch Pad, or closing/opening the display
panel.
Start a communication application.
Apply impact or vibration to the computer.
Install, remove or connect external devices, including such items
as a memory media card, USB device, external monitor or an
optical digital device.
Use the audio/video control button to reproduce music or voice.
Open the optical disc drive.
Do not use shut down, log off, Sleep Mode or Hibernation Mode
functions while writing or rewriting.
Make sure that the write/rewrite operation is completed before going
into either Sleep Mode or Hibernation Mode (You can remove an
optical media on the optical disc drive after writing is completed).
If the media is of poor quality, or is dirty or damaged, writing or
rewriting errors might occur.
Set the computer on a level surface and avoid places subject to
vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.
Keep mobile phones and other wireless communication devices away
from the computer.
Using the AccuPoint
To use the AccuPoint, simply push it with your finger tip in the direction you
want to move the on-screen pointer.
Two buttons above the Touch Pad work in the same way with the
AccuPoint as they do with the Touch Pad.
Some models are equipped with an AccuPoint.
AccuPoint precautions
Certain conditions can affect the on-screen pointer when using AccuPoint.
For example, the pointer might travel contrary to AccuPoint operation or an
error message might appear, if
You touch the AccuPoint during power-up.
You apply constant, soft pressure during power-up.
There is a sudden temperature change.
Strong stress is applied to the AccuPoint.
If an error message appears, reboot the computer. If an error message
does not appear, wait a moment for the pointer to stop, then continue
operation.
User's Manual 4-10
Replacing the cap
The AccuPoint cap is an expendable item that should be replaced after
prolonged use.
1. To remove the AccuPoint cap, gently dig the cap out (with finger).
Figure 4-5 Removing the AccuPoint cap
1. AccuPoint cap
Product appearance depends on the model you purchased.
2. Position a new cap on the peg and press it into place.
The peg is square, so be careful to align the cap’s square hole with
the peg.
You can buy replacement AccuPoint caps from your TOSHIBA
authorized dealer.
Using the Fingerprint Sensor
Some models have a fingerprint utility installed for the purpose of enrolling
and recognizing fingerprints. By enrolling the ID and password onto the
fingerprint authentication feature, it is no longer necessary to input the
password from the keyboard. Fingerprint feature enables you to:
Logon to Windows and access a security enabled homepage through
Internet Explorer.
Files and folders can be encrypted/decrypted and third party access to
them prevented.
Unlock the password-protected screen-saver.
Authentication of the User Password (and, if applicable, the HDD/SSD
Password) when booting up the computer (Pre-Boot authentication).
Single Sign-On feature
Fingerprint cannot be used in models that do not have a fingerprint module
installed.
User's Manual 4-11
How to Swipe your Finger
Using the following steps when swiping fingers for fingerprint registration or
authentication can help to minimize authentication failures:
Align the first joint of the finger to the center of the sensor. Lightly touch the
sensor and swipe finger levelly towards you until the sensor surface
becomes visible. In performing this process, you should also take care to
ensure that the center of your fingerprint is on the sensor.
The following illustrations show the recommended way to swipe your finger
over the fingerprint sensor.
Figure 4-6 Swipe the finger
1
1
1. Sensor
Avoid swiping with your finger stiff or pressed too hard onto the
sensor, and take care to ensure that the center of the fingerprint is
touching the sensor before swiping. Either of these conditions might
cause fingerprint reading to fail.
Check the center of the fingerprint whorl before swiping and then
ensure this is swiped along the center line of the sensor.
There is a possibility of authentication failures if the finger is swiped
too quickly or too slowly. Follow any on-screen instructions to adjust
the speed used during the swipe process.
Points to note about the Fingerprint Sensor
Be aware of the following considerations when using the fingerprint sensor.
A failure to follow these guidelines might result in damage to the sensor,
sensor failure, fingerprint recognition problems or a lower fingerprint
recognition success rate.
Do not scratch or poke the sensor with your nails or any hard or sharp
objects.
Do not press the sensor strongly.
Do not touch the sensor with a wet finger or any wet objects. Keep the
sensor surface dry and free from water vapor.
Do not touch the sensor with a soiled or dirty finger as minute foreign
particles of dust and dirt might scratch it.
User's Manual 4-12
Do not paste stickers or write on the sensor.
Do not touch the sensor with a finger or any other object which might
have a build-up of static electricity on it.
Observe the following before you place your finger on the sensor whether
for fingerprint enrollment/registration or recognition.
Wash and dry your hands thoroughly.
Remove static electricity from your fingers by touching any metal
surface. Static electricity is a common cause of sensor failures,
especially when the weather is dry.
Clean the sensor with a lint-free cloth. Do not use detergent or any
other chemicals to clean the sensor.
Avoid the following finger conditions for enrollment or recognition as
they might result in fingerprint enrollment errors or a drop in the
fingerprint recognition success rate
Soaked or swollen finger, for example as might occur after taking
a bath.
Injured finger
Wet finger
Soiled or oily finger
Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition success rate.
Enroll two or more fingers.
Enroll additional fingers if a recognition failure often occurs when using
already enrolled fingers.
Check the condition of your finger. Any conditions which have
changed since enrollment, such as injury, rough skin, and extremely
dry, wet, soiled, dirty, oily, soaked or swollen fingers, might lower the
recognition success rate. Also if the fingerprint is worn down or the
finger becomes thinner or fatter, the recognition success rate might be
lowered.
As the fingerprint for each finger is different and unique you should
ensure that only the registered or enrolled fingerprint or fingerprints
are used for identification.
Check the position and speed at which you swipe your finger across
the sensor. Refer to the preceding drawing.
The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint. However, there might be instances
where certain users are unable to register their fingerprints due to
insufficient unique characteristics in their fingerprints.
The recognition success rate might differ from user to user.
Points to note about Fingerprint Utility
If Windows file encryption function EFS (Encryption File System) is
used to encrypt a file, the file cannot be further encrypted using the
encryption function of this software.
User's Manual 4-13
You can back up the fingerprint data or the information registered to
Web Site Passwords.
Use Import/Export in TOSHIBA Fingerprint Utility main menu.
Also refer to the fingerprint utility Help file for more information by
clicking in TOSHIBA Fingerprint Utility main menu.?
Fingerprint utility limitations
TOSHIBA does not guarantee that the fingerprint utility technology will be
completely secure or error-free, or that it will accurately screen out
unauthorized users at all times. TOSHIBA is not liable for any failure or
damage that might arise out of the use of the fingerprint software.
The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint. However, there might be instances
where certain users are unable to register their fingerprints due to
insufficient unique characteristics in their fingerprints.
The recognition success rate might differ from user to user.
Set up Fingerprint Registration
Use the following procedure when first using fingerprint authentication.
In use, the fingerprint authentication system uses the same username
and password as defined within the Windows operating system. If no
Windows password has been configured, you must do this before
starting the fingerprint registration process.
This sensor has the memory space for at least twenty fingerprint
patterns. You might be able to register more fingerprint patterns
depending on the sensor memory usage.
1. Click .Start -> TOSHIBA -> Fingerprint Utility
2. The screen is displayed. Enter the current account passwordEnroll
into the field. If no Windows password has beenWindows Password
configured, you will be asked to configure the new logon password.
Then click .Next
3. Click the non-enrolled finger you want to register and then click .Next
4. The instructions for enrollment operation screen is displayed. Carefully
read them and then click .Next
5. The scanning practice screen is displayed. You are able to practice
swiping (three times) your finger to ensure you use the correct
method. When you have finished practicing swiping your finger, click
Next.
6. Swipe four times with the same finger. If scanning of fingerprint
succeeds, "Enrollment succeeded! Do you want to save this
fingerprint?" message box appears. Click .OK
User's Manual 4-14
7. The following message appears: "It’s strongly recommended you
enroll one more fingerprint.". Click and repeat Step 3, 4, 5 and 6OK
with another finger.
It is strongly recommended that you register 2 or more fingerprints.
You cannot enroll the same fingerprint more than once, even on a
different user account.
Delete the Fingerprint Data
Saved fingerprint data is stored in special non-volatile memory inside the
fingerprint sensor. Therefore, if you give the computer to someone else, or
dispose of it in any way, please uninstall the application or delete all the
logs created by the application.
Delete the fingerprint data for the currently logged in user
1. In the main menu, select TOSHIBA Fingerprint Utility Fingerprint
Enroll.
2. In the window, it enables you to delete theFingerprint Enroll
fingerprint data for the currently logged in user. Click an enrolled finger
you want to delete. "Do you want to delete?" message box appears on
the screen and then click . If you want to delete other fingerprints,OK
repeat this step. If only one fingerprint is registered, the message "At
least one fingerprint is required." appears after clicking . You areOK
not allowed to delete a unique fingerprint.
3. Click .Close
4. "Do you want to quit?" is displayed. Click . It will be returned to theOK
TOSHIBA Fingerprint Utility main menu.
Delete all users fingerprints
1. In the main menu, click TOSHIBA Fingerprint Utility Run as
administrator.
2. User Account Control window is displayed. Click .Yes
3. Swipe your enrolled finger.
4. Select option.Fingerprint Management
5. A list of fingerprint information for all users is shown in the screen.
Click the enrolled fingerprint data you want to delete, and then click
Delete Selected Items.
6. "Do you want to delete the selected fingerprints?" message box
appears on the screen. Click .OK
7. Click .Close
8. "Do you want to quit?" is displayed. Click . It will be returned to theOK
TOSHIBA Fingerprint Utility main menu.
User's Manual 4-15
Windows Logon via Fingerprint Authentication
In place of the usual Windows logon by ID and password, fingerprint
authentication also allows logon to Windows.
This is useful especially when many users are using the PCs, as user
selection can be skipped.
Fingerprint Authentication Procedure
1. Start up the computer.
2. The Logon Authorization screen is displayed. Choose any of the
enrolled fingers and swipe the fingerprint on the sensor. If
authentication is successful, the user will be logged on to Windows.
If the fingerprint authentication fails, please logon using the Windows
logon password.
A warning message will be displayed when authentication is abnormal
or authentication is not successful within a fixed duration.
Fingerprint Pre-Boot authentication and Single Sign-
On feature
Overview about Fingerprint Pre-Boot authentication
The fingerprint authentication system can be used to replace the keyboard
based User Password authentication system when booting up.
If you do not want to use the fingerprint authentication system for password
authentication when booting up, but prefer to use the keyboard-based
system instead, follow the on-screen instructions when the Fingerprint
System Authentication screen is displayed. This will switch the password
input screen across to the keyboard-based one.
You must ensure that you use the TOSHIBA Password Utility to
register a User Password before using the Fingerprint Pre-Boot
authentication and its extended function to allow fingerprints to be
used to access the computer when it is turned on.
When swiping your finger, ensure that you do it slowly and at a
constant speed. If you find that this does not improve the
authentication rate, you should try to adjust the speed at which the
finger is swiped.
If there are any changes in the environment or settings related to
authorization, you will be required to provide authorization information
such as a User Password (and, if applicable, the HDD/SSD
Password).
User's Manual 4-16
Overview about Fingerprint Single Sign-On feature
This is a feature that allows the user to complete the authentication for both
the User/BIOS Password (and, if applicable, the HDD/SSD Password) and
logging onto Windows using only one fingerprint authentication when
booting up.
It is necessary to register the User/BIOS Password and Windows Logon
Password before using the Fingerprint Pre-Boot authentication and this
Fingerprint Single Sign-On Feature. Use the TOSHIBA Password Utility to
register your User/BIOS Password. If Windows Logon is not the default for
your system, see Manual to register your Windows Logon Password.
Only one fingerprint authentication is required to replace the User/BIOS
Password (and, if applicable, the HDD/SSD Password) and the Windows
Logon Password.
How to Enable Fingerprint Pre-Boot authentication and
Single Sign-On feature
It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint
Utility prior to enabling and configuring the Pre-Boot authentication and
Single Sign-On feature. You should check that your fingerprint is enrolled
before configuring the settings.
1. Logon as Administrator (means a user has administrator privileges).
2. In the main menu, click TOSHIBA Fingerprint Utility Run As
Administrator.
3. User Account Control window is displayed. Click .Yes
4. Swipe your finger across the fingerprint sensor.
5. Select in the main menu to open the Setting window. You can:Setting
Select check box if you want to use thePre-Boot authentication
fingerprint Pre-Boot authentication feature.
Select and check boxes ifPre-Boot authentication Single Sign-On
you want to use the Single Sign-On feature.
6. Click .Apply
7. "Save successfully" is displayed. Click .OK
8. Click .Close
9. "Do you want to quit?" is displayed. Click . It will be returned to theOK
TOSHIBA Fingerprint Utility main menu.
This modified configuration for fingerprint Pre-Boot authentication and
Single Sign-On feature becomes effective the next time the system is
booted up.
Battery
This section explains battery types, use, recharging methods and handling.
User's Manual 4-17
Battery types
The computer has different types of batteries.
Battery pack
When the AC adaptor is not connected, the main power source of the
computer is a removable lithium ion battery pack, also referred to in this
manual as the main battery. You can purchase additional battery packs for
extended use of the computer away from an AC power source although
you should not change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the
computer, or place the computer into Hibernation Mode. Be aware that,
when placing the computer into Hibernation Mode, the contents of memory
are saved to the internal storage drive, although for safety sake, it is best to
also save your data manually.
Real-Time Clock (RTC) battery
The Real-Time Clock (RTC) battery provides power for the internal real-
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real-
time clock and calendar will stop working.
You can change the Real-Time Clock settings in the TOSHIBA Setup
Utility. Refer to for further information.Real Time Clock
The RTC battery of the computer must be replaced only by your dealer or
by a TOSHIBA service representative. The battery can explode if not
properly replaced, used, handled, or disposed of. Dispose of the battery as
required by local ordinances or regulations.
Care and use of the battery pack
This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed forInstruction Manual for Safety and Comfort
detailed precautions and handling instructions.
Make sure the battery is securely installed in the computer before
attempting to charge the battery pack. Improper installation might
generate smoke or fire, or cause the battery pack to rupture.
Keep the battery pack out of reach of infants and children. It can
cause injury.
User's Manual 4-18
The battery pack can explode if not replaced, used, handled or
disposed of properly. Dispose of the battery as required by local
ordinances or regulations. Use only batteries recommended by
TOSHIBA as replacements.
Charge the battery pack only in an ambient temperature from 5
through 35 degrees Celsius. Otherwise, the electrolyte solution might
leak, battery pack performance might deteriorate, and the battery life
might be shortened.
Never install or remove the battery pack without first turning off the
power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode, as data might be lost.
Never remove the battery pack while the Wake-up on LAN function is
enabled, as data will be lost. Before you remove a battery pack, disable the
Wake-up on LAN function.
Charging the batteries
When the power in the battery pack becomes low, the DC IN/Battery
indicator flashes amber to indicate that only a few minutes of battery power
remain. If you continue to use the computer while the DC IN/Battery
indicator flashes, the computer enters Hibernation Mode so that you do not
lose any data, and automatically turn itself off.
You must recharge the battery pack when it becomes discharged.
Procedures
To recharge a battery pack, connect the AC adaptor to the DC IN 19V jack
and plug the other end into a working outlet. The indicatorDC IN/Battery
glows amber while the battery is being charged.
Charging Time
The following table shows the approximate time required to charge an
exhausted battery fully.
Battery type Power off Power on
Battery pack
(45 Wh, 4 cell)
about 3 hours about 3 ~ 10 hours
RTC battery Does not
charge
Does not charge
User's Manual 4-19
Be aware that the charging time when the computer is on is affected by
ambient temperature, the temperature of the computer and how you are
using the computer. If you make heavy use of external devices for
example, the battery might scarcely charge at all during operation.
Charging notice
The battery might not begin charging immediately under the following
conditions:
The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, charge it at room temperature of between 5°C to 35°C (41–
95°F).
The battery is nearly completely discharged. In this instance, leave the
AC adaptor connected for a few minutes and the battery should begin
charging.
The indicator might show a rapid decrease in batteryDC IN/Battery
operating time when you try to charge a battery under the following
conditions:
The battery has not been used for a long time.
The battery has completely discharged and been left in the computer
for a long time.
In such cases, do the following:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power.
3. Charge the battery until the indicator glows white.DC IN/Battery
Repeat these steps two or three times until the battery recovers normal
capacity.
Monitoring battery capacity
Remaining battery power can be monitored using the following methods.
Clicking the battery icon on the Windows Taskbar
Via the Battery Status in the Windows Mobility Center window
Wait several seconds to monitor the remaining operating time because
the computer needs time to check the remaining capacity of the
battery pack and then calculate the remaining operating time, based
on this together with the current power consumption.
Be aware that the actual remaining operating time might differ slightly
from the calculated time.
User's Manual 4-20
With repeated discharges and recharges, the battery capacity will
gradually decrease. In view of this, it is noted that an often used, older
battery will not operate for as long as a new battery even when both
are fully charged.
Maximizing battery operating time
The usefulness of a battery depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
Processor speed
Screen brightness
Internal storage drive power off period
How often and for how long you use the internal storage drive and
external disk drives, for example, optical disc
How much charge the battery contained to begin with
How you use optional devices, such as a USB device, to which the
battery supplies power
Where you store your programs and data
Whether you close the display panel when you are not using the
keyboard - closing the display saves power
The environmental temperature - operating time decreases at low
temperatures
System Sleep Mode
System Hibernation Mode
Display power off period
Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on
The condition of the battery terminals. Always ensure the terminals
stay clean by wiping them with a clean dry cloth before installing the
battery pack
Batteries exhausted time
When you turn off the power of your computer with batteries fully charged,
the batteries exhaust within the following approximate period.
Battery type Sleep Mode Shut Down Mode
Battery pack
(45 Wh, 4 cell)
about 5 days about 95 days
RTC battery about 8 years about 8 years
User's Manual 4-21
Extending battery life
To maximize the life of your battery packs, do the following at least once a
month.
1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power. If it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged. However,
if the indicator flashes or there is some other warningDC IN/Battery
to indicate a low battery condition, go to Step 4.
4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to
a wall outlet that is supplying power. The indicatorDC IN/Battery
glows amber to indicate that the battery pack is being charged.
However, if indicator does not glow, this indicates thatDC IN/Battery
power is not being supplied. Check the connections for the AC adaptor
and the power cord.
5. Charge the battery pack until the indicator glows white.DC IN/Battery
Replacing the battery pack
Be aware that the battery pack is classified as a consumable item.
The operating life of the battery pack will gradually reduce through
repeated charging and discharging, and should be replaced when it
reaches the end of its operating life. In addition to this, you might also
replace a discharged battery pack with a charged spare when you are
operating your computer away from an AC power source for an extended
period of time.
This section explains how to remove and install the battery pack, and
begins with the removal process which is detailed through the following
steps.
Do not remove the battery pack while the computer is in Sleep Mode,
as data is stored in RAM, so if the computer loses power it might be
lost.
In Hibernation Mode, data will be lost if you remove the battery pack or
disconnect the AC adaptor before the save is completed.
Do not touch the battery release latch while holding the computer or
the battery pack might fall out due to the unintentional release of the
battery release latch and cause injuries.
Removing the battery pack
To remove a discharged battery, do the following:
1. Save your work.
User's Manual 4-22
2. Click Start -> (Power Shut down) and then click while holding
down the key. Ensure that the indicator is off.SHIFT Power
3. Remove all cables and peripherals that are connected to the
computer.
4. Close the display panel and turn the computer upside down.
5. Slide the battery lock into its unlocked ( ) position.
6. Slide and hold the battery release latch to disengage the battery pack
and then lift it up to remove it from the computer.
Figure 4-7 Releasing the battery pack
2
1
3
1. Battery lock 3. Battery pack
2. Battery release latch
Installing the battery pack
To install a battery pack, do the following:
Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the battery
release latch and cause injuries.
1. Insert the battery pack as far as it will go into the computer.
2. Ensure that the battery pack is securely in place and the battery lock is
in its locked ( ) position.
3. Turn your computer over.
Wireless WAN Device
Some models are equipped with the Wireless WAN device. This device
gives you the ability for a high-speed connection to the Internet, corporate
intranet, and your email while you are away from the office.
Installing a SIM card
To install a SIM card, do the following:
1. Click ) and then click and ensure thatStart -> (Power Shut down
the indicator is off.Power
User's Manual 4-23
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack.
5. Turn your computer over and then locate the SIM card slot.
6. To pop the SIM card tray partially open, insert a slender object (about
10mm, diameter 0.8mm), such as a straightened paper clip, into the
eject hole. Gently pull to open the SIM card tray.
Never pull the SIM card tray completely out of the slot.
Figure 4-8 Open the SIM card tray with the eject hole
1
1. Eject hole
7. Place the SIM card into the SIM card tray with the metal connectors
facing up.
8. Insert the SIM card tray into the SIM card slot, and push the center of
the tray to close it. Press gently until it locks into place.
9. Install the battery pack.
User's Manual 4-24
Figure 4-9 Installing the SIM Card
1
2
1. SIM card tray 2. SIM card
Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
Do not touch the connectors on the SIM card or on the computer.
Debris on the connectors might cause access problems.
Removing a SIM Card
To remove the SIM card, do the following:
1. Shut down the computer. Make sure the indicator is off.Power
2. Close the display panel.
3. Turn the computer upside down and remove the battery pack.
4. To pop the SIM card tray partially open, insert a slender object (about
10mm, diameter 0.8mm), such as a straightened paper clip, into the
eject hole. Gently pull to open the SIM card tray.
5. Remove the SIM card from the SIM card tray.
6. Insert the SIM card tray back into the SIM card slot.
GPS Function
Your computer might include a built-in GPS (Global Positioning System).
The performance of GPS varies depending on the environment. Failure to
pinpoint a location might happen.
Your current location might not be shown depending on the status of GPS
or the location. If you are obtaining your current location information from
the computer, your current location might not be detected due to the
information accuracy. Specifically, your current location might not be
detected in the following places or situations:
User's Manual 4-25
Inside or directly under a building
Inside a bag or box
Among dense trees
When there is an obstacle (person or object) in the front of the
antenna
Underground tunnel, underground, or underwater
Buildings, streets or residential areas
Near to high voltage cables
Bad weather, such as heavy rain or snow
Additional memory module
This section is only applicable for models equipped with the memory
module cover.
You can install additional memory into the computer in order to increase
the amount of system memory that is available. This section describes how
to install and remove optional memory modules.
You should place a mat beneath the computer in order to prevent the
computer's lid from scratches or damages when you are installing/
replacing the memory module. In this instance, you should avoid mats
that are made of materials that hold or generate static electricity.
When installing or removing a memory module, you must ensure that
you do not touch any other internal areas of the computer.
Use only memory modules approved by TOSHIBA.
Do not try to install or remove a memory module under the following
conditions.
a. The computer is turned on.
b. The computer was shut down in either Sleep or Hibernation Mode.
c. Wake-up on LAN is enabled.
d. The wireless communication function is on.
e. Sleep and Charge function is enabled.
Be careful not to let screws or other foreign matter fall into the
computer. It might cause malfunction or electric shock.
Additional memory module is a precision electronic component that
might be fatally damaged by static electricity. Since the human body
can carry static electricity, it is important that you discharge yourself
before touching or installing any additional memory modules. To
discharge your body’s static electricity, simply touch any metal close to
you with bare hands.
User's Manual 4-26
Use a point size 0 Phillips screwdriver to remove and fasten the screws.
The use of an incorrect screwdriver can damage the screw heads.
Installing a memory module
To install a memory module, do the following:
1. Click Start -> (Power Shut down) and then click while holding
down the key. Ensure that the indicator is off.SHIFT Power
2. Remove the AC adaptor, all cables, and peripherals connected to the
computer.
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack.
5. Loosen the screw securing the memory module cover in place. Note
that the screw is attached to the cover in order to prevent it from being
lost.
6. Slide your fingernail or a thin object under the cover and lift it off.
Figure 4-10 Removing the memory module cover
1
2
1. Screw 2. Memory module cover
User's Manual 4-27
7. Align the notch of the memory module with that of the memory slot
and gently insert the module into the slot at about a 30 degree angle
before holding it down until the latches on either side snap into place.
Figure 4-11 Seating the memory module
1
3
2
1. Notch 3. Slot B
2. Slot A
Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors might cause memory access
problems.
The slot A is reserved for the first memory module. Use the slot B for
expanded memory. If only one module is installed, use the slot A.
Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the module into the connector
firmly. If you find it difficult to install the memory module, gently prise
the locking tabs outwards using the tip of your finger.
Also ensure that you hold the memory module along its left and right
hand edges - the edges with the grooves in.
User's Manual 4-28
8. Seat the memory module cover in place and secure it with the screw.
Ensure that the memory module cover is firmly closed.
Figure 4-12 Seating the memory module cover
1
2
1. Memory module cover 2. Screw
9. Install the battery pack.
10. Turn your computer over.
11. Connect the AC adaptor and turn on the computer. Make sure that the
added memory is recognized. To confirmed it, click Start -> Windows
System -> Control Panel -> System and Security -> System.
Removing a memory module
To remove the memory module, do the following:
1. Click ) and then click while holdingStart -> (Power Shut down
down the key. Ensure that the indicator is off.SHIFT Power
2. Remove the AC adaptor, all cables, and peripherals connected to the
computer.
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack.
5. Loosen the screw securing the memory module cover in place. Note
that the screw is attached to the cover in order to prevent it from being
lost.
6. Slide your fingernail or a thin object under the cover and lift it off.
7. Push the latches away from the module in order to release it. A spring
forces one end of the module up at an angle.
User's Manual 4-29
8. Grasp the module by its edges and remove it from the computer.
If you use the computer for a long time, the memory modules and the
circuits locating close to the memory modules will become hot. In this
case, let them cool to room temperature before you replace them. Or
you will get burnt if you touch any of them.
Do not touch the connectors on the memory module or on the
computer. Debris on the connectors might cause memory access
problems.
Figure 4-13 Removing the memory module
1
1
1. Latches
9. Seat the memory module cover in place and secure it with the screw.
Ensure that the memory module cover is firmly closed.
10. Install the battery pack.
11. Turn your computer over.
12. Connect the AC adaptor and turn the computer on.
LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
The Wake-up on LAN function consumes power even when the
system is off. Leave the AC adaptor connected while using this
feature.
The Link speed (10/100/1000 megabits per second) changes
automatically depending on the network conditions (connected device,
cable or noise and so on).
User's Manual 4-30
LAN cable types
The computer must be configured properly before connecting to a LAN.
Logging onto a LAN using the computer’s default settings might cause a
malfunction in LAN operation. Check with your LAN administrator regarding
set-up procedures.
If you are using Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T), be sure to connect with a CAT5e cable or higher. You
cannot use a CAT3 or CAT5 cable.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-
TX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.
If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.
Connecting the LAN cable
To connect the LAN cable, do the following:
Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system might
hang up.
Do not connect any other cable to the LAN jack except the LAN cable.
Otherwise, malfunctions or damage might occur.
Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage might
occur.
1. Turn off the power to all external devices connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you
hear the latch click into place.
Figure 4-14 Connecting the LAN cable
2
1
1. LAN jack 2. LAN cable
User's Manual 4-31
3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.
Memory media
The computer is equipped with a memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.
Keep foreign objects out of the memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer or
Keyboard. Foreign metal objects can create a short circuit, which can
cause computer damage and fire, possibly resulting in serious injury.
An adaptor is required to use miniSD/microSD Card.
Not all memory media have been tested and verified to work correctly.
Therefore, it is not possible to guarantee that all memory media can
operate properly.
Figure 4-15 Examples of memory media
Secure Digital (SD) Card microSD card adaptor and
microSD card
MultiMediaCard (MMC)
Points to note about the memory media card
SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or play back
protected material on another computer or other device, and you cannot
reproduce any copyrighted material except for your personal enjoyment.
The following is a simple explanation for distinguishing SD memory cards
from SDHC memory cards and SDXC memory cards.
SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on memory cards is different, so pay careful
attention to the logo when purchasing.
User's Manual 4-32
The SD memory card logo is ( ).
The SDHC memory card logo is ( ).
The SDXC memory card logo is ( ).
The maximum capacity of SD memory cards is 2 GB. The maximum
capacity of SDHC memory cards is 32 GB. The maximum capacity of
SDXC memory cards is 128 GB.
Memory media format
New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.
Formatting a memory media card
Memory media cards are sold already formatted in conformity to specific
standards. If you reformat a memory card, be sure to reformat it with a
device such as digital camera or digital audio player that uses the memory
cards, not with the format command provided within Windows.
To format all areas of the memory card, including the protected area, you
must obtain an appropriate application that applies the copy protection
system.
Media care
Observe the following precautions when handling the card.
Do not twist or bend cards.
Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
After using card, return it to its case.
The card is designed so that it can be inserted only one way. Do not
try to force the card into the slot.
Do not leave a card partially inserted in the slot. Press the card until
you hear it click into place.
Set the write-protect switch to the lock position, if you do not want to
record data.
Memory cards have a limited lifespan, so it is important to back up
important data.
Do not write to a card if the battery power is low. Low power might
affect writing accuracy.
Do not remove a card while read/write is in progress.
User's Manual 4-33
For more details on using memory cards, see manuals accompanying the
cards.
About the write-protect feature
Memory media cards have a write-protect function.
SD Card (SD memory card, SDHC memory card and SDXC memory
card)
Set the write-protect switch to the lock position, if you do not want to record
data.
Inserting memory media
The following instructions apply to all types of supported media devices. To
insert memory media, do the following:
1. Turn the memory media so that the contacts (metal areas) face down.
2. Insert the memory media into the memory media slot on your
computer.
3. Press the memory media gently until it clicks into place.
Figure 4-16 Inserting memory media
2
1
1. Memory media slot 2. Memory media
Make sure that the memory media is oriented properly before you
insert it. If you insert the media in wrong direction, you might not be
able to remove it.
When inserting the memory media, do not touch the metal contacts.
You might expose the storage area to static electricity, which can
destroy data.
Do not turn off the computer or switch to Sleep Mode or Hibernation
Mode while files are being copied. Failure to do so might cause data
loss.
User's Manual 4-34
Removing memory media
The following instructions apply to all types of supported media devices. To
remove memory media, do the following:
1. Click the icon on theSafely Remove Hardware and Eject Media
Windows Taskbar.
2. Select .memory media
3. Push the memory media until you hear a click to partially release it.
4. Grasp the media and remove it.
If you remove the memory media or turn off the power while the
computer is accessing the memory media, you might lose data or
damage the media.
Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer might become unstable or data in
the memory media might be lost.
Do not remove only the miniSD/microSD Card while leaving the
adaptor in the memory media slot.
Smart Card
A Smart Card is a credit card sized plastic card. An extremely thin
integrated circuit (IC chip) is embedded into the card on which information
can be recorded. These cards can be used for a wide variety of
applications including telephone related and electronic monetary payments.
This section contains information on the proper use of the Smart Card slot,
and it is strongly recommended that you read it before operating the
computer.
Some models are equipped with a Smart Card slot.
Your computer supports ISO7816-3 asynchronous cards (support protocols
are T=0 and T=1) with a working voltage of 5 V.
Inserting a Smart Card
The Smart Card slot is on the side of the computer. The Windows hot-
install feature allows you to insert a Smart Card while the computer is
turned on.
To install a Smart Card, do the following:
1. Insert the Smart Card into the Smart Card slot with the metal
connectors facing up.
User's Manual 4-35
2. Press the Smart Card gently to ensure a firm connection is made. The
computer will identify the Smart Card and display an icon in the
Windows Taskbar.
When inserting a Smart Card into the Smart Card slot, make sure to
confirm that the card is oriented correctly before inserting.
Insert the Smart Card until it reaches the end of the Smart Card slot.
The Smart Card is partially extended beyond the chassis edge. Do not
attempt to insert it further.
Always remove the Smart Card from the Smart Card slot before
moving the computer.
Remove the Smart Card after use.
Failure to follow these instructions might result in damage to the computer
and/or damage to the Smart Card.
3. After inserting the Smart Card, you should refer to its documentation
and also check the configuration in Windows to ensure that it is
correct.
Removing a Smart Card
To remove a Smart Card, do the following:
1. Click the icon on theSafely Remove Hardware and Eject Media
Windows Taskbar.
Before removing the Smart Card, confirm that the Smart Card is not
working with any program or system.
Be careful not to bend the Smart Card while removing it from the
computer.
2. Point to and click the left Touch Pad control button.Smart Card
3. Grasp the Smart Card and remove it.
External Display
Your computer video capabilities can be enhanced with additional displays.
External displays allow you to share your desktop or extend the desktop
area.
As the port operation of all external monitors have not been confirmed,
some display devices might not function properly.
Connecting an external display
Your computer comes with a built-in display, but you can also connect
other external displays via available ports on the computer.
User's Manual 4-36
External RGB monitor port
An external analog monitor can be connected to the External RGB monitor
port on the computer. To connect an external analog monitor, do the
following:
1. Connect the RGB cable to the External RGB monitor port.
There are no fastening screws for an external monitor cable on the
External RGB monitor port. However, external monitor cables which have
connectors with fastening screws can still be used.
2. Turn the external monitor's power on.
Figure 4-17 Connecting the RGB cable to the External RGB monitor port
1
2
1. External RGB monitor port 2. RGB cable
When you turn on the power, the computer automatically recognizes the
monitor and determines whether it is a color or monochrome device.
When displaying desktop on an external RGB monitor, desktop is
sometimes displayed on the center of the monitor with black bars around
desktop (with small size).
At that time, read the manual of the monitor and set the display mode
which is supporting at the monitor. Then it will be displayed with suitable
size with correct aspect ratio.
The HDMI™ out port
HDMI™ (High-Definition Multimedia Interface™) port digitally transfers both
video and audio data without reducing the quality. HDMI™-compatible
external display devices including televisions can be connected via the
HDMI™ out port.
To connect an HDMI™-compatible display device, do the following:
To connect a device to the HDMI™ out port, you must purchase a suitable
HDMI™ cable.
1. Plug one end of the HDMI™ cable into the HDMI™ in port of the
HDMI™ display device.
2. Plug the other end of the HDMI™ cable into the HDMI™ out port on
your computer.
3. Turn the HDMI™ display device's power on.
User's Manual 4-37
Figure 4-18 Connecting the HDMI™ out port
1
2
1. HDMI™ out port 2. HDMI™ cable
Do not plug/unplug an HDMI™ device under the following conditions:
The system is starting up.
The system is shutting down.
When you connect a television or external monitor to the HDMI™ port, the
display output device is set to HDMI™.
When you unplug the HDMI™ cable and replug it, wait at least 5 seconds
before you replug the HDMI™ cable again.
Settings for display video on HDMI™
To view video on the HDMI™ display device, be sure to configure the
following settings otherwise you might find that nothing is displayed.
Be sure to use the function key to select the display device before starting
to play video. Do not change the display device or audio device while
playing video.
Do not change the display device under the following conditions.
While data is being read or written
While communication is being carried out
Selecting HD Format
To select the display mode, do the following:
1. Click Start -> Windows System -> Control Panel -> Appearance
and Personalization -> Display -> Change display settings ->
Advanced settings -> List All Modes.
2. Select one of the modes at .List All Modes
Wireless display
Your computer might support wireless display, a wireless technology which
utilizes Wi-Fi® to allow the computer to be wirelessly connected to external
displays including TVs as extended screens. With wireless display,
User's Manual 4-38
TOSHIBA Hi-Speed Port Replicator III 180W/
120W
In addition to the ports available on the computer, the TOSHIBA Hi-Speed
Port Replicator III 180W/120W also provides several kinds of ports.
The Port Replicator connects directly to the docking interface on the
underside of the computer. The AC adaptor connects the Port Replicator to
a power source.
You must connect the AC adaptor before you connect to a Port
Replicator.
The ports on the Port Replicator might have higher priority than the
ports on the docked computer.
When you use external display ports on the Port Replicator or on your
computer, some software might show different type of ports which you
connected.
When connecting an AC Adaptor to the Port Replicator, use only the
AC Adaptor included with Port Replicator. Do not use the computer’s
AC Adaptor.
Refer to the Port Replicator’s User's Manual for more details.
To dock your computer in the Port Replicator, do the following:
1. Align the top left and top right corner of your computer to the markC’
on the Port Replicator.
2. Press down on the back of the computer until it clicks into place. The
computer connector on the port replicator engages the computer’s
docking port.
When the computer is connected, the Docked light on the Port
Replicator glows green while the computer is powered on.
User's Manual 4-40
Figure 4-19 Aligning your computer with the Port Replicator
1
1. Docking port (computer)
Product appearance depends on the model you purchased.
Make sure the AC adaptor is always connected to the TOSHIBA Hi-Speed
Port Replicator III 180W/120W while in use. Otherwise the Port Replicator
will stop working, possibly resulting in data loss.
Some models support multiple display function if equipped with a TOSHIBA
Hi-Speed Port Replicator III 180W/120W.
The port replicator supports a maximum of two external displays. For each
VIDEO panel, only one port can function at a time.
Security lock
A security lock enables you to anchor your computer to a desk or other
heavy object in order to help prevent unauthorized removal or theft. The
computer has a security lock slot into which you can attach one end of the
security cable, while the other end attaches to a desk or similar object. The
methods used for attaching security cables differ from product to product.
Refer to the instructions for the product you are using for more information.
Connecting the security lock
To connect a security cable to the computer, do the following:
1. Turn the computer so the security lock slot faces you.
2. Align the security cable with the lock slot and secure it in place.
User's Manual 4-41
Figure 4-20 Security lock
2
1
1. Security lock slot 2. Security lock
Optional TOSHIBA Accessories
To make your computer even more powerful and convenient to use, you
can add a number of options and accessories. For reference, the following
list details some of the items that are available from your reseller or
TOSHIBA dealer:
Universal AC Adaptor If you frequently use your computer at more than
one site, it might be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to carry the adaptor
with you always.
Battery pack An additional battery pack can be purchased for
use as either a spare or replacement. refer to the
Battery section for further information.
TOSHIBA Hi-Speed
Port Replicator III
180W/120W
TOSHIBA Hi-Speed Port Replicator III 180W/
120W provides several kinds of ports. Refer to
the Port Replicator’s User's Manual for more
details.
Sound System and Video mode
This section describes some of the audio control functions.
Volume Mixer
The Volume Mixer utility lets you control the audio volume for playback of
devices and applications under Windows.
To launch the Volume Mixer utility, right-click on the speaker icon on
the Windows Taskbar, and then select from theOpen Volume Mixer
sub menu.
To adjust the volume level of speakers or headphones, move the
Speakers slider.
User's Manual 4-42
To adjust the volume level of an application that you are using, move
the slider for the corresponding application.
Microphone Level
To change the microphone recording level, do the following:
1. Right-click on the speaker icon on the Windows Taskbar, and select
Recording devices from the sub menu.
2. Select , and click .Microphone Properties
3. On the tab, move the slider to increase orLevels Microphone
decrease the microphone volume level.
If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.
Audio Enhancements
To apply the sound effects for your current speaker, do the following:
1. Right-click on the icon on the Windows Taskbar, and thenSpeakers
select from the sub menu.Playback devices
2. Select , and click .Speakers Properties
3. On the tab, select the sound effects you would like,Enhancements
and click .Apply
DTS Studio Sound™
DTS Studio Sound™ is a premium audio enhancement suite that utilizes
revolutionary audio technology to provide the most immersive and realistic
listening experience ever offered for a two speaker playback environment.
DTS Studio Sound™ is provided with some models. It provides the
following features:
Advanced audio rendering to match 2D and 3D video content for
enveloping surround sound
Accurate placement of audio cues for immersive surround sound from
any PC speaker configuration laptop / desktop speakers or
headphones
Broad sweet spot with elevated sound image
Maximum volume output delivering maximum volume without creating
clipping or distortion
Dialog enhancement for clear and intelligible vocals
Bass enhancement for rich, low frequency production
High frequency definition for crisp details
Consistent volume level across content
To access the utility, click .Start -> DTS, Inc -> DTS Studio Sound
U.S. patents apply to this product. See http://patents.dts.com.Manufactured
under license from DTS Licensing Limited.
User's Manual 4-43
Realtek HD Audio Manager
You can confirm and change the audio configuration using the Realtek HD
Audio Manager Realtek HD Audio Manager. To launch the :
Click Start -> Windows System -> Control Panel -> Hardware and
Sound -> Realtek HD Audio Manager.
When you first launch the Realtek HD Audio Manager, you can see two
device tabs. is the default output device. is theSpeakers Microphone
default input device. To change the default device, click the Set Default
Device button under the chosen device tab.
Information
Click the button to view hardware information, softwareInformation
information, and language setting.
Power Management
The audio controller in your computer can be turned off when the audio
function is not used. To adjust the configuration of audio power
management, click the button .Power Management
When audio power management is enabled, the circle button at the
upper left of the Power Management is blue and convex.
When audio power management is disabled, the button is black and
concave.
Speaker Configuration
Click the button to confirm the internal speakers or theAuto Test
headphone sound is coming from the right direction.
Default Format
You can change the sample rate and bit depth of sound.
Headphone/Microphone selection
To change the type of headphone or microphone, do the following:
1. Plug a headphone or microphone into the headphone/microphone
combo jack.
2. Double-click on the circle button in the right side of the Realtek HD
Audio Manager main screen.
3. Select one from the device list for the device you plugged into.
Video mode
Video mode settings are configured via the dialog.Screen Resolution
User's Manual 4-44
To open the dialog, click Screen Resolution Start -> Windows System ->
Control Panel -> Appearance and Personalization -> Display ->
Change display settings.
If you are running some applications (for example a 3D application or video
playback), you might see some disturbance, flickering, or frame dropping
on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
User's Manual 4-45
Chapter 5
Utilities and Advanced Usage
This chapter describes the utilities and special features of this computer,
and the advanced usage of some utilities.
Utilities and Applications
This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, refer to online manual, help files, or README.TXT file (if
applicable) of each utility.
TOSHIBA Password
Utility
This utility allows you to set a password in order
to restrict access to the computer.
To access this utility, click Start -> TOSHIBA ->
Password Utility.
TOSHIBA System
Settings
This utility allows you to customize your
hardware settings according to the way you work
with the computer and the peripherals you use.
To access this utility, click Start -> TOSHIBA ->
System Settings.
User's Manual 5-1
TOSHIBA eco Utility This computer is equipped with "eco mode". This
mode slightly lowers performance of some
devices to reduce electric power consumption.
You can realize measurable power savings by
using it continuously.
TOSHIBA eco Utility helps control the power
consumption of your computer. Various
information can help you understand your degree
of contribution to the environment.
Furthermore, this utility contains Peak shift
function that can help reduce power usage during
periods of peak demand by shifting some power
consumption to periods when demand is lower.
The utility also supports "eco charge mode". The
battery will not be fully charged in this mode, thus
extending the life cycle of the battery.
It is recommended using the computer with AC
adaptor connected as the battery operating time
is comparatively short in this mode.
Depending on the usage situation, the life cycle
of the battery might not be extended properly.
To access this utility, click Start -> TOSHIBA ->
eco Utility.
For details on TOSHIBA eco utility, see the help
file.
TOSHIBA Service
Station
This application allows your computer to
automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.
To access this utility, click Start -> TOSHIBA ->
Service Station.
User's Manual 5-2
TOSHIBA PC Health
Monitor
The TOSHIBA PC Health Monitor application
proactively monitors a number of system
functions such as power consumption, battery
health, and system cooling, informing you of
significant system conditions. This application
recognizes the system and individual component
serial numbers and tracks specific activities
related to their usage.
To access this utility, click Start -> TOSHIBA ->
PC Health Monitor
This utility is only provided with some models.
For details on TOSHIBA PC Health Monitor, see
the help file.
TOSHIBA
Maintenance Utility
TOSHIBA Maintenance Utility is provided to
erase the internal storage drive (HDD or SSD).
This utility allows you to delete all data and
partitions, and also overwrite all sectors on the
internal storage drive.
If there is an external hard disk drive connected
to your computer, it can also be erased.
However, if you do not want to delete the data
from the external hard disk drive, disconnect it
from your computer.
To access this utility:
1. Go to (Settings Update & ) and click
security -> Recovery.
2. Click under Restart now Advanced
startup.
3. Click Troubleshoot -> TOSHIBA
Maintenance Utility.
If you select the deletion method and continue
with the operation, you will lose all data (including
the operating system and recovery partition) on
the internal storage drives. Make sure that you
have already created recovery media if you want
to use the computer after erasing your hard disk
drive(s).
You might not have all the software listed in this section depending on the
model you purchased.
Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
User's Manual 5-3
Access each function using the following procedures.
*1 To access the Power Options, click Start -> Windows System ->
Control Panel -> System and Security -> Power Options.
Display automatic
power off *1
This feature automatically cuts off power to the
computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.
Internal storage drive
automatic power off *1
This feature automatically cuts off power to the
internal storage drive when it is not accessed for
a specified time, with power being restored when
the internal storage drive is next accessed. This
can be specified in the Power Options.
System automatic
Sleep/Hibernation
Mode *1
This feature automatically shuts down the system
into either Sleep Mode or Hibernation Mode
when there is no input or hardware access for a
specified time. This can be specified in the Power
Options.
Power on password Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer.
Intelligent power
supply *1
A microprocessor in the computer's intelligent
power supply detects the battery charge,
automatically calculates the remaining battery
capacity, and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.
Battery save mode *1 This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.
Panel power on/off *1 This feature automatically turns power to the
computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.
Low battery
automatic Hibernation
Mode *1
When battery power is exhausted to the point
that computer operation cannot be continued, the
system automatically enters Hibernation Mode
and shuts itself down. This can be specified in
the Power Options.
User's Manual 5-4
Sleep Mode If you have to interrupt your work, you can use
this feature to allow you to turn off power to the
computer without exiting from your software.
Data is maintained in the computer's main
memory so that when you next turn on the
power, you can continue working right where you
left off.
Hibernation Mode This feature lets you turn off the power to the
computer without exiting from your software. The
contents of main memory are automatically
saved to the internal storage drive so that when
you next turn on the power again, you can
continue working right where you left off. You
must enable the Hibernation Mode before using
this feature. Refer to the Starting Hibernation
Mode section for more details.
USB Wakeup function This function restores the computer from Sleep
Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.
Heat dispersal *1 To protect against overheating, the processor is
equipped with an internal temperature sensor
which activates a cooling fan or lowers the
processing speed if the computer's internal
temperature rises to a certain level. You are able
to select whether to control this temperature by
either turning on the fan first, then if necessary
lowering the processor speed, or by lowering the
processor speed first, then if necessary turning
on the fan. Both of these functions are controlled
through the Power Options.
When the processor's temperature falls within
normal range, the fan and the processor
operation returns to its standard speed.
If the processor's temperature reaches an
unacceptably high level with either setting, the
computer automatically shuts down to prevent
any damage. In this instance, all unsaved data in
memory will be lost.
User's Manual 5-5
TOSHIBA Password Utility
The TOSHIBA Password Utility provides two levels of password security:
User and Supervisor.
Passwords set by the TOSHIBA Password Utility function are different from
the Windows password.
User Password
To start the utility, click , and clickStart -> TOSHIBA -> Password Utility
User Password.
User authentication might be required to validate user rights when using
TOSHIBA Password Utility to delete or change passwords, and so on.
Set (button)
Click this button to register a password. After a password is set, you
are prompted to enter it when you start the computer.
After you set the password, a dialog box appears asking whether you
want to save it to other media. If you forget the password, you can
open the password file on another computer. Be sure to keep the
media in a safe place.
When entering the character string to register the password, enter
from the keyboard character by character and do not enter as ASCII
code or copy-and-paste the character string. In addition, ensure that
the registered password is correct by outputting the character string to
the password file.
When entering a password, do not enter any characters (for example
"!" or "#") produced by pressing the or keys.SHIFT ALT
Delete (button)
Click this button to delete a registered password. Before you can
delete a password, you must first enter the current password correctly.
Change (button)
Click this button to change a registered password. Before you can
change a password, you must first enter the current password
correctly.
Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click or . When the computer is started, this textApply OK
is displayed together with the prompt asking you to enter a password.
You can launch TOSHIBA Setup Utility to set, change, or delete the HDD
Password or HDD Master Password.
User's Manual 5-6
Refer to section for further information.TOSHIBA Setup Utility
If you forget your HDD User Password, TOSHIBA will NOT be able to
assist you, and your HDD will be rendered COMPLETELY and
PERMANENTLY INOPERABLE. TOSHIBA will NOT be held
responsible for any loss of any data, any loss of use or access to your
HDD, or for any other losses to you or any other person or
organization that result from the loss of access to your HDD. If you
cannot accept this risk, donot register the HDD User Password.
When saving the HDD User Password shut down or restart the
computer. If the computer is not shut down or restarted, the saved
data might not be correctly reflected. For more information on shutting
down or restarting the computer, refer to .Turning on the power
Supervisor Password
If you set a Supervisor Password, some functions might be restricted when
a user logs on with the User Password. To set a Supervisor Password:
Click , and click Start -> TOSHIBA -> Password Utility Supervisor
Password.
This utility lets you do the following:
Register or delete the Supervisor Password.
Specify restrictions for general users.
Starting the computer using a password
If you have already registered a user password, there is one way to start
the computer:
Enter the password manually.
The password is necessary only if the computer was shut down in
Hibernation mode or boot mode. It is not needed in Sleep mode and
Restart.
To enter a password manually, do the following:
1. Turn on the power as described in the section. TheGetting Started
following message appears in the screen:
Password =
At this point, the function keys do not work. They will function after you
enter the password.
2. Enter the Password.
User's Manual 5-7
3. Press .ENTER
If you enter the password incorrectly three times in a row, or if you donnot
enter the password within 1 minute, the computer shuts down. In this case,
some features that can power on the computer automatically (Wake-up on
LAN, Task Scheduler, etc) might not work. You must turn the computer
back on to retry password entry.
TOSHIBA System Settings
TOSHIBA System Settings is the TOSHIBA configuration management tool
available through the Windows operating system.
To run TOSHIBA System Settings, click Start -> TOSHIBA -> System
Settings.
The TOSHIBA System Settings window contains a number of tabs to allow
specific functions of the computer to be configured.
In addition there are also three buttons: OK, Cancel and Apply.
OK Accepts your changes and closes the TOSHIBA
System Settings window.
Cancel Closes the window without accepting your
changes.
Apply Accepts all your changes without closing the
TOSHIBA System Settings window.
Some options shown in gray are possible to confirm their status.
TOSHIBA System Settings screen might have the following tabs:
General—Allows you to view the current BIOS version or change
certain settings back to their default values
HDD Protection—Allows you to set the HDD Protection options. HDD
Protection will automatically move the HDD head to a safe position to
reduce the risk of damage that might be caused by head to disk
contact.
Display—Allows you to select the internal LCD and/or external monitor
when the computer boots up
Boot Options—Allows you to change the sequence in which your
computer searches the drives for the operating system
Keyboard—Allows you to access the wake-on keyboard function
Function Key—Allows you to configure the function key options
USB—Allows you to set conditions for USB
SATA—Allows you to set conditions for SATA
LAN—Allows you to set conditions for LAN
ODD Tray Lock—Allows you to set the condition for ODD tray lock.
User's Manual 5-8
Undock and Sleep—Allows you to set sleep conditions while
undocking
Advanced options—Allows you to set the conditions for each device or
function
The settings or options explained here might vary depending on the model
you purchased.
After you changed the settings, a dialog box might appear to prompt you
that the changes will take effect after the computer is restarted. Make sure
to restart your computer immediately to apply these changes.
USB Charge
Your computer can supply USB Bus power (DC5V) to the USB port.
The port with the icon ( ) supports the following feature:
USB Sleep and Charge
System ON CDP Charge
USB Sleep and Charge
You can use the Sleep and Charge function to charge certain USB-
compatible external devices such as mobile phones or portable digital
music players. Your computer can supply USB bus power (DC5V) to the
compatible port even when the computer is turned OFF. "Power OFF"
includes Sleep Mode, Hibernation Mode, or shutdown state.
To set USB Sleep and Charge feature, click Start -> TOSHIBA -> System
Settings -> Sleep Utilites.
Move the slider to enable or disable the Sleep and Charge function.
The Sleep and Charge function might not work with certain external
devices even if they are compliant with the USB specification. In those
cases, turn the power of the computer ON to charge the device.
When Sleep and Charge function is enabled, USB bus power (DC5V)
is supplied to compatible ports even when the power of the computer
is turned OFF. USB bus power (DC5V) is similarly supplied to the
external devices which are connected to the compatible ports.
However, some external devices cannot be charged solely by
supplying USB bus power (DC5V). As for the specifications of the
external devices, contact the device manufacturer or check the
specifications of the external devices thoroughly before use.
Using the sleep and charge function to charge external devices takes
longer than charging the devices with their own chargers.
User's Manual 5-9
If Sleep and Charge function is enabled, the computer’s battery
discharges during hibernation or when the computer is turned off. It is
recommended that you connect the AC adaptor to the computer while
using Sleep and Charge function.
External devices connected to the USB bus power (DC5V) function
that interfaces with the power ON/OFF of the computer might always
be in an operational state.
When there is a current overflow of the external devices connected to
the compatible ports, USB bus power (DC5V) supply might be stopped
for safety reasons.
When Sleep and Charge function is enabled, the USB Wakeup
function might not work for compatible ports. In that case, if there is a
USB port that does not have the Sleep and Charge function, attach
the mouse or keyboard to it. If all USB ports have the Sleep and
Charge function, change to disable Sleep and Charge function. The
USB Wakeup function now works, but the Sleep and Charge function
is disabled.
Metal paper clips or hair pins/clips can generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.
Your PC has multiple charging modes so that many different USB devices
can be supported for Sleep and Charge function.
Auto Mode (Default) is suitable for a wide range of digital audio players.
While using , your computer can supply USB bus power atAuto Mode
maximum 2.0A to the compatible ports while the computer is turned off.
When USB device cannot be charged by , change to Auto Mode Alternate
Mode.
This function might not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, disable
and stop using this function.
Some external devices cannot use . As for the specifications ofAuto Mode
the external devices, contact the device’s manufacture or check the
specifications of the external device thoroughly before use.
Always use the USB cable that was included with your USB device.
Function under Battery Mode
This option can be used to enable/disable sleep and charge under battery
mode. It also displays the remaining battery capacity.
Move the slider to enable or disable this function.
Enabled Enables Sleep and Charge function under battery
mode.
User's Manual 5-10
Disabled Enables Sleep and Charge function only when
the AC adaptor is connected.
Disable features when
the battery level
reaches
Specifies the lower limit of remaining battery life
by moving the slider bar. If the remaining battery
life falls below the setting, the Sleep and Charge
function is stopped.
This setting is only available when the Function
under Battery Mode is enabled.
System ON CDP Charge
This function enable/disable CDP (Charging Downstream Port) to use rapid
USB charge while the computer is powered on. When "System ON CDP
Charge Mode" is enabled, your computer can supply USB bus power
(DC5V, 1.5A) to the compatible ports while the computer is turned on.
To set System ON CDP Charge Mode, click Start -> TOSHIBA -> System
Settings -> USB.
Enabled Rapid USB battery charge at maximum 1.5A
while PC is powered On.
Disabled Conventional USB battery charge while PC is
powered On.
The "System ON CDP Charge Mode" might not work with certain external
devices even if they are compliant with the USB specifications. In those
cases, use a USB port without "USB Sleep and Charge function" or disable
“System ON CDP Charge Mode”.
It is recommended that AC adaptor be connected to the computer while
supplying USB bus power (DC5V, 1.5A).
When your computer battery capacity is too low to continue, "System ON
CDP Charge Mode" might not work. In those cases, connect the AC
adaptor and reboot the computer.
Always use the USB cable that was included with your USB device.
When "System ON CDP Charge Mode" or “USB Sleep and Charge
function” is enabled, the “USB Wakeup” function might not work. In that
case, use a USB port without "USB Sleep and Charge function" or disable
both “System ON CDP Charge Mode” and “USB Sleep and Charge
function”.
TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor application proactively monitors a
number of system functions such as power consumption, battery health (for
models with battery), and the system cooling, informing you of significant
system conditions. This application recognizes the system and individual
User's Manual 5-11
component serial numbers, and tracks specific activities related to the
computer and their usage.
The collected information includes basic computer information (that is:
product name, model number, part number, serial number, BIOS version,
FW version), basic components information (that is: Video device, Sound
device, Network device, HDD/SSD, Optical Disc drive), operating system
information (that is: OS version, settings (power button action, lid close
action, property of taskbar, file extension settings, user profile number),
error information (BSoD, application error) ), device operation time and
number of actuations or status changes (that is: number of power button
and key combination uses, AC adaptor, battery (for models withFN
battery), LCD, fan (for models with fan), HDD/SSD, sound volume, wireless
communication functionalities and USB information), usage of TOSHIBA
provided features/applications (that is: settings, operation, install state and
launch times), date of initial system use, and also computer and device
usage (that is: power settings, battery temperature and recharging (for
models with battery), CPU, memory, backlight illumination time, and
temperatures for various devices). The collected information is not limited
to the examples specified here. The stored data uses a very small portion
of the total hard disk capacity, approximately 20 MB or less per year.
This information is used to identify and provide a notification of system
conditions which might affect the performance of your TOSHIBA computer.
It might also be used to help diagnose problems should the computer
require service by TOSHIBA or TOSHIBA authorized service providers.
Additionally, TOSHIBA might also use this information for quality assurance
analysis.
Subject to the use restrictions above, the data on the internal storage drive
logged might be transferred to entities located outside of your country or
region of residence (for example, European Union). Those countries might
or might not have the same data protection laws or data protection levels
as required by your home country or region.
You can disable the TOSHIBA PC Health Monitor at any time by
uninstalling the software via in the .Uninstall a program Control Panel
Doing so will automatically delete all collected information from the internal
storage drive.
The TOSHIBA PC Health Monitor software does not extend or modify The
obligations under the applicable standard limited warranty in any way.
Starting the TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor can be opened by clicking Start ->
TOSHIBA -> PC Health Monitor.
The TOSHIBA PC Health Monitor main screen is displayed.
This utility might be disabled by default on your computer. You can enable
it by clicking .Please click here to enable TOSHIBA PC Health Monitor
The "PC Health Monitor Software Notice & Acceptance" screen is
displayed. Carefully read the information displayed. Selecting ACCEPT
User's Manual 5-12
and clicking enables the program. By enabling the TOSHIBA PCOK
Health Monitor software, you agree with these terms and conditions and to
the use and sharing of the collected information. Once the program is
enabled, the TOSHIBA PC Health Monitor screen is displayed, and the
program begins monitoring system functions and collecting information.
A message is displayed if any changes which might interfere with the
operation of the program are detected. Follow the instructions displayed
on-screen in the message.
Using the Hard Disk Drive (HDD) Protection
Some models have the function for reducing the risk of damage on the
Hard Disk Drive.
Using an acceleration sensor built into the computer, HDD Protection
detects vibration shocks and similar signs of movement of the computer,
and automatically moves the Hard Disk Drive head to a safe position to
reduce the risk of damage that might be caused by head-to-disk contact.
HDD Protection function does not guarantee that the Hard Disk Drive
will not be damaged.
During audio/video playback, when the computer detects a shock or
vibration and the Hard Disk Drive's head is parked, the playback might
be temporarily interrupted.
HDD Protection cannot be used in models that are equipped with
SSD.
When vibration is detected, a notification is displayed on the screen, and
the icon in the Taskbar changes to the protection state. This message is
displayed until the button is pressed or 30 seconds pass. WhenOK
vibration subsides, the icon returns to the normal state.
Setting up HDD Protection
You can change HDD Protection settings.
To open the utility, click Start -> TOSHIBA -> System Settings -> HDD
Protection. The utility can also be started from the icon in the Taskbar or
from the .Control Panel
HDD Protection
You can enable or disable HDD Protection by moving the slider to the right
or left.
HDD Protection does not work when the computer is booting, in Sleep
Mode, in Hibernation Mode, in transition to Hibernation Mode, recovering
User's Manual 5-13
from Hibernation Mode, or powered off. Do not subject the computer to
vibration or impact while the protection is disabled.
HDD Protection Message
Move the slider to the right to enable notification when viberation is
detected.
System Tray Icon
Move the slider to the right to show HDD Protection icon in the Taskbar.
There are the following conditions for HDD Protection icon.
Normal TOSHIBA HDD Protection is enabled.
Protection TOSHIBA HDD Protection is active. The Hard
Disk Drive head is in a safe position.
OFF TOSHIBA HDD Protection is disabled.
Detection Level
There are four sensitivity levels in which vibrations, impacts and their
similar signs are detected can be set to OFF, 1, 2 and 3 in ascending
order. Level 3 is recommended for better protection of the computer.
However, when the computer is used in a mobile environment or in other
unstable conditions, setting the detection level to 3 might result in frequent
execution of HDD Protection, which will slow down Hard Disk Drive reading
and writing. Set a lower detection level when the speed of Hard Disk Drive
reading and writing is a priority.
Different detection levels can be set depending on whether the computer is
used as handheld or mobile usages, or whether it is used in a stable
environment such as on a table in the workplace or at home. By setting
different detection levels for the computer depending on whether it runs
with the AC power (desktop) or with batteries (handheld or mobile usage),
the detection level automatically switches according to the power
connection mode.
Detection Level Amplification
When the AC adaptor is disconnected, HDD Detection assumes that the
computer will be carried and sets the detection level to the maximum for 10
seconds.
User's Manual 5-14
Default
You can reset HDD Protection settings to factory default by first clicking
Default Apply button and then button.
3D Viewer
This feature displays a 3D object on the screen which moves in according
to tilting or vibration of the computer.
When HDD Protection detects computer vibration the Hard Disk Drive head
is parked and the 3D object disk rotation stops. When the head is un-
parked the disk begins to rotate again.
Click button to start.3D Viewer
This 3D object virtually represents the Computer's internal Hard Disk
Drive. This representation might vary from the actual number of disks,
disk rotation, head movement, part size, shape and direction.
This feature might use a large amount of CPU and memory on some
models. The computer might become slow or sluggish when
attempting to run other applications while the 3D Viewer is displayed.
Intensely shaking the computer or other subjecting it to strong impacts
might damage to the computer.
TOSHIBA Setup Utility
TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu-
based user interface so that you can easily view and change BIOS
settings.
To enter the TOSHIBA Setup Utility, do the following:
1. Save your work.
2. Click ) and then select .Start -> (Power Restart
3. Hold down the key and then release this key one second after theF2
computer is power on.
4. Follow the on-screen instructions to proceed.
User's Manual 5-15
Chapter 6
Troubleshooting
TOSHIBA has designed this computer for durability, however, should
problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
You should become familiar with this chapter as knowing what might go
wrong can help prevent problems from occurring in the first place.
Problem-solving process
If you observe the following guidelines, resolving problems will be much
easier.
Stop immediately when you recognize a problem exists as taking
further action might result in data loss or damage, or you might
destroy valuable problem-related information that can help solve the
problem.
Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
Make a screenshot of the current display.
Also be aware that the questions and procedures described in this chapter
are meant only as a guide, they are not definitive problem-solving
techniques. In reality many problems can be solved simply, but a few might
require help from TOSHIBA Support. If you find you need to consult others,
be prepared to describe the problem in as much detail as possible.
Preliminary checklist
You should always consider the simplest solution first. The items detailed
in this checklist are easy to fix and yet can cause what appears to be a
serious problem:
Make sure that you turn on all peripheral devices before you turn on
the computer - this includes your printer and any other external device
you are using.
Before you attach an external device you should first turn off the
computer then when you turn the computer back on it recognizes the
new device.
Make sure that all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (refer to the documentation included with the optional
accessories for further information on its installation and
configuration).
User's Manual 6-1
Check all cables to ensure that they are correctly and firmly attached
to the computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a
permanent error log - this helps you to describe your problems to TOSHIBA
Support. In addition, if a problem recurs, the log you have made helps to
identify the problem faster.
Analyzing the problem
Sometimes the computer gives you clues that can help you identify why it
is malfunctioning. In view of this, keep the following questions in mind:
Which part of the computer is not operating properly - keyboard, HDD/
SSD, display panel, Touch Pad, Touch Pad control buttons - as each
device produces different symptoms.
Check the options within the operating system to ensure that its
configuration is set properly.
What appears on the display? Does it display any messages or
random characters? Make a screenshot of the current display and, if
possible, look up the messages in the documentation included with the
computer, software, or operating system.
Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to TOSHIBA
Support.
Software The problems might be caused by your software
or disk. If you cannot load a software package,
the media might be damaged or the program
might be corrupted. In these instances, try
loading another copy of the software if possible.
If an error message appears while you are using
a software package, you should refer to the
documentation supplied with it as this usually
includes a problem-solving section or a summary
of error messages.
Next, check any error messages against the
operating system documentation.
User's Manual 6-2
Hardware If you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source. The next section provides
checklists for individual components and
peripherals.
Before using a peripheral device or application software that is not an
authorized TOSHIBA part or product, make sure that the device or software
can be used with your computer. Use of incompatible devices might cause
injury or might damage your computer.
If something goes wrong
Your computer does not respond to the keyboard commands
If an error occurs and the computer does not respond to your keyboard
commands, do the following:
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait 10-15 seconds before turning on the
power again by pressing the power button.
Your program stops responding
If you are working with a program that suddenly freezes all operations,
chances are the program has stopped responding. You can exit the failed
program without shutting down the operating system or closing other
programs.
To close a program that has stopped responding:
1. Press , , and simultaneously (once), then click CTRL ALT DEL Task
Manager. The Windows Task Manager window appears.
2. Select the program you want to close, then click . ClosingEnd Task
the failed program should allow you to continue working. If it does not,
continue with the next step.
3. Close the remaining programs one by one by selecting the program
name, then . Closing all programs should allow you toEnd Task
continue working. If it does not, power off your computer and then
restart it.
The computer does not start
Make sure that you attached the AC adaptor and power cord/cable
properly.
If you are using the AC adaptor, check that the wall outlet is working by
plugging in another device, such as a lamp.
User's Manual 6-3
Problem Procedure
Battery does not
charge when the AC
adaptor is attached.
If the battery is completely discharged, it will not
begin charging immediately. In these instances,
wait a few minutes before trying again. If the
battery still does not charge, check that the power
outlet the AC adaptor is connected to its supplying
power. This can be tested by plugging another
appliance into it.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before you
try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
Check the indicator. If it does notDC IN/Battery
glow, allow the computer to charge the battery for
at least twenty minutes. If the DC IN/Battery
indicator starts to glow after this period, allow the
battery to continue to charge for at least another
twenty minutes before turning on the computer.
However, if the indicator still does not glow, the
battery might be at the end of its operating life and
should be replaced. However, if you do not believe
the battery is at the end of its operating life, you
should speak to TOSHIBA Support.
Battery does not
power the computer
as long as expected
If you frequently recharge a partially charged
battery, the battery might not charge to its full
potential. In these instances, you should fully
discharge the battery and then attempt to charge it
again.
Check the option under Power saver Choose or
customize a power plan Power Options in the .
User's Manual 6-6
Problem Procedure
You cannot access a
disc in the optical
disc drive
Make sure the drive’s disc tray is securely closed.
Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray might block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a neutral cleaner.
Memory Media Card
For further information, refer to .Operating Basics
Problem Procedure
Memory media card
error occurs
Remove the memory media card from the
computer and then reinsert it in order to ensure
that it is firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot write to
a memory media
card
Remove the memory media card from the
computer and check to ensure that it is not write
protected.
You cannot read a
file
Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section and the documentation supplied with your mouse.
Touch Pad
Problem Procedure
The Touch Pad does
not work.
Check the .Device Settings
Click Start -> Windows System -> Control Panel
-> Hardware and Sound -> Mouse.
User's Manual 6-9
Problem Procedure
Mouse pointer does
not respond to
pointing device
operation
In this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.
Double-tapping
(Touch Pad) does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click .OK
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the mouse pointer speed as required and
click .OK
The reaction of
Touch Pad is either
too sensitive or not
sensitive enough.
Adjust the touch sensitivity.
To access it, click Start -> Windows System ->
Control Panel -> Hardware and Sound ->
Mouse.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB mouse
Problem Procedure
Mouse pointer does
not respond to
mouse operation
In this instance, the system might be busy.Try
moving the mouse again after waiting a short
while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure
that it is firmly attached.
User's Manual 6-10
Problem Procedure
Double-clicking does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click .OK
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. To access this utility, click Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the mouse pointer speed as required and
click .OK
The mouse pointer
moves erratically
The elements of the mouse responsible for
detecting movement might be dirty. Refer to the
documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
USB device
In addition to the information in this section, also refer to the documentation
supplied with your USB device.
Problem Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port in order to ensure
that it is firmly attached.
Ensure that any required USB device drivers are
properly installed. To achieve this, you should refer
to both the device documentation and the
operating system documentation.
User's Manual 6-11
Sound system
In addition to the information in this section, also refer to the documentation
supplied with your audio device.
Problem Procedure
No sound is heard Press the function keys to increase or decrease
volume.
Check the software volume settings.
Check to see if Mute is turned to Off
Check to make sure that the headphone
connection is secure.
Check within the Windows Device Manager
application to ensure that the sound device is
enabled and that the device is properly working.
Annoying sound is
heard
In this instance, you might be experiencing
feedback from either the internal microphone or an
external microphone connected to the computer.
Refer to for furtherSound System and Video mode
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
External monitor
Also refer to , and to the documentation supplied withOperating Basics
your monitor for further information.
Problem Procedure
Monitor does not
turn on
After confirming that the monitor's power switch is
on, check the connections to make sure that the
power cord/adaptor is firmly connected to the
monitor and to a working power outlet.
User's Manual 6-12
Problem Procedure
No display Try adjusting the contrast and brightness controls
on the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it does
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in Sleep
or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external monitor
might not display when turned on again.
If this occurs, press the function key to reset the
display panel and external monitor to clone mode.
Display error occurs Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
LAN
Problem Procedure
Cannot access LAN Check for a firm cable connection between the
LAN jack and the LAN hub.
User's Manual 6-13
Problem Procedure
Wake-up on LAN
does not work
Make sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
Check to make sure fast startup is disabled:
1. Click Start -> Windows System -> Control
Panel -> System and Security -> Power
Options.
2. Click Choose what the power button does
or .Choose what closing the lid does
3. Click Change settings that are currently
unavailable.
4. Clear the check box.Turn on fast startup
5. Click the button.Save changes
If problems persist, consult your LAN administrator.
Wireless LAN
Problem Procedure
Cannot access
Wireless LAN
Make sure that the wireless communication
function of the computer is on.
If problems persist, contact your LAN
administrator.
Bluetooth ®
Problem Procedure
Cannot access
Bluetooth ® device
Check to ensure that the wireless communication
function of the computer is on.
Check to ensure that the Bluetooth ® Manager
application is running on the computer and that
power to the external Bluetooth ® device is turned
on.
Check to ensure that no optional Bluetooth ®
Adaptor is installed in the computer. The built-in
Bluetooth ® hardware cannot operate
simultaneously with another Bluetooth ® controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
User's Manual 6-14
Certification agencies
China: CQC
U.S. and Canada: UL listed and CSA certified
No. 18 AWG, Type SVT or SPT-2
Australia: AS
Japan: DENANHO
Europe:
Austria: Italy:OVE IMQ
Belgium: The Netherlands:CEBEC KEMA
Denmark: Norway:DEMKO NEMKO
Finland: Sweden:FIMKO SEMKO
France: Switzerland:LCIE SEV
Germany: United Kingdom:VDE BSI
In Europe, two conductors power cord must be VDE type, H05VVH2-F or
H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two-pin plug configuration must be a
2-15P (250 V) or 1-15P (125 V) and three-pin plug configuration must be
6-15P (250 V) or 5-15P (125 V) as designated in the U.S. National
Electrical code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and
Canada, the United Kingdom, Australia, Europe, and China.
USA
UL approved
United Kingdom
BS approved
User's Manual 7-3
Specyfikacje produktu
| Marka: | Toshiba |
| Kategoria: | laptop |
| Model: | Tecra A50-EC-16T |
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