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USER’S MANUAL
Revision 1.0
SuperServer®
E403-9D-4C-FRDN13+
E403-9D-14CN-FRDN13+
E403-9D-16C-FRDN13+
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes
no responsibility for any inaccuracies that may be contained in this document, and makes no commitment to update
or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note:
For the most up-to-date version of this manual, please see our website at www.supermicro.com.
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manual
at any time and without notice. This product, including software and documentation, is the property of Supermicro and/
or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except
as expressly permitted by the terms of said license.
IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT
OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER
MICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED
OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING,
INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the
State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution
of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a consumer environment or residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct
the interference at your own expense.
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only
to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate Material-special handling may apply.
See ”.www.dtsc.ca.gov/hazardouswaste/perchlorate
WARNING: This product can expose you to chemicals including
lead, known to the State of California to cause cancer and birth
defects or other reproductive harm. For more information, go
to www.P65Warnings.ca.gov.
!
The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment,
nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical
systems whose failure to perform be reasonably expected to result in signicant injury or loss of life or catastrophic
property damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such products
for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer agrees to fully
indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and
proceedings of any kind arising out of or related to such ultra-hazardous use or sale.
Manual Revision 1.0
Release Date: June 16, 2020
Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this
document. Information in this document is subject to change without notice. Other products and companies referred
to herein are trademarks or registered trademarks of their respective companies or mark holders.
Copyright © 2020 by Super Micro Computer, Inc.
All rights reserved.
Printed in the United States of America
3
Preface
Preface
About this Manual
This manual is written for professional system integrators and PC technicians. It provides
information for the installation and use of this server. Installation and maintenance should be
performed by experienced technicians only.
Please refer to the E403-9D-4C-FRDN13+, Intel® Xeon® D-2177NT or E403-9D-16C-FRDN13+
server specications page on our website for updates on supported memory, processors and
operating systems (http://www.supermicro.com).
Notes
For your system to work properly, please follow the links below to download all necessary
drivers/utilities and the user’s manual for your server.
Supermicro product manuals: http://www.supermicro.com/support/manuals/
Product drivers and utilities: https://www.supermicro.com/wftp
Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm
If you have any questions, please contact our support team at: support@supermicro.com
This manual may be periodically updated without notice. Please check the Supermicro website
for possible updates to the manual revision level.
Secure Data Deletion
A secure data deletion tool designed to fully erase all data from storage devices can be found
on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wftp/utility/
Log9_Secure_Data_Deletion_Utility/
Warnings
Special attention should be given to the following symbols used in this manual.
Warning! Indicates high voltage may be encountered when performing a procedure.
Warning! Indicates important information given to prevent equipment/property damage
or personal injury.
4
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Contents
Chapter 1 Introduction
1.1 Overview ...............................................................................................................................7
1.2 System Features ..................................................................................................................9
1.3 Chassis Features ...............................................................................................................10
Control Panel ....................................................................................................................10
Chassis Front ....................................................................................................................11
Chassis Rear .....................................................................................................................12
1.4 Motherboard Layout ...........................................................................................................13
Quick Reference Table ......................................................................................................15
1.5 Server Installation and Setup .............................................................................................18
Unpacking the System ......................................................................................................18
Warnings and Precautions ................................................................................................18
Adding Components to your System ...............................................................................18
Chapter 2 Maintenance and Component Installation
2.1 Removing Power ................................................................................................................19
2.2 Accessing the System ........................................................................................................20
2.3 Motherboard Components ..................................................................................................24
Processor ..........................................................................................................................24
Memory Support ................................................................................................................24
ESD Precautions ...........................................................................................................24
Memory Population Guidelines .........................................................................................25
DIMM Module Population Sequence ................................................................................26
DIMM Installation ...........................................................................................................27
DIMM Removal ..............................................................................................................27
M.2 SSD Installation .........................................................................................................28
Motherboard Battery .........................................................................................................29
2.4 Chassis Components .........................................................................................................30
Installing the Storage Drive(s) .........................................................................................30
Expansion Cards ...............................................................................................................32
System Cooling .................................................................................................................34
Mounting on a Surface ......................................................................................................37
Power Supply ....................................................................................................................40
Power Supply Failure ....................................................................................................40
5
Preface
Chapter 3 Motherboard Connections
3.1 Power Connections ............................................................................................................41
3.2 Headers and Connectors ...................................................................................................42
3.3 Ports ...................................................................................................................................49
Rear I/O Ports ...................................................................................................................49
Front Control Panel ...........................................................................................................52
3.4 Jumpers ..............................................................................................................................56
Explanation of Jumpers .................................................................................................56
3.5 LED Indicators ....................................................................................................................60
Chapter 4 Software
4.1 Driver Installation ................................................................................................................62
4.2 SuperDoctor® 5 ...................................................................................................................64
4.3 IPMI ....................................................................................................................................64
Chapter 5 UEFI BIOS
5.1 Introduction .........................................................................................................................65
Starting the Setup Utility ...................................................................................................65
5.2 Main Setup .........................................................................................................................66
5.3 Advanced ............................................................................................................................67
5.4 Event Logs .........................................................................................................................93
5.5 IPMI ....................................................................................................................................95
5.6 Security ...............................................................................................................................99
5.7 Boot ..................................................................................................................................102
5.8 Save & Exit .......................................................................................................................104
Appendix A BIOS Error Codes
Appendix B Standardized Warning Statements for DC Systems
Appendix C System Specications
Appendix D UEFI BIOS Recovery Instructions
Appendix E IPMI Crash Dump
6
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Contacting Supermicro
Headquarters
Address: Super Micro Computer, Inc.
980 Rock Ave.
San Jose, CA 95131 U.S.A.
Tel: +1 (408) 503-8000
Fax: +1 (408) 503-8008
Email: marketing@supermicro.com (General Information)
support@supermicro.com (Technical Support)
Website: www.supermicro.com
Europe
Address: Super Micro Computer B.V.
Het Sterrenbeeld 28, 5215 ML
's-Hertogenbosch, The Netherlands
Tel: +31 (0) 73-6400390
Fax: +31 (0) 73-6416525
Email: sales@supermicro.nl (General Information)
support@supermicro.nl (Technical Support)
rma@supermicro.nl (Customer Support)
Website: www.supermicro.nl
Asia-Pacic
Address: Super Micro Computer, Inc.
3F, No. 150, Jian 1st Rd.
Zhonghe Dist., New Taipei City 235
Taiwan (R.O.C)
Tel: +886-(2) 8226-3990
Fax: +886-(2) 8226-3992
Email: support@supermicro.com.tw
Website: www.supermicro.com.tw
7
Chapter 1: Introduction
Chapter 1
Introduction
1.1 Overview
This chapter provides a brief outline of the functions and features of the SuperServer
E403-9D-4C/14CN/16C-FRDN13+. Applications for the servers include edge computing,
universal customer premise equipment, cloud radio access network, network function
virtualization, and software dened wide area network. The servers support an extended
temperature range for rugged environments and graphics cards for greater compute power.
The servers are based on the X11SDW-4C/14CN/16C-TP13F+ motherboards and the
E403iF-000NBP2 chassis.
In addition to the motherboards and chassis, several important parts that are included with
the system are listed below.
Main Parts List
Description QuantityPart Number
Air shroud MCP-310-40302-0B 1
Pre-installed riser card in expansion card module AOM-SDW-B16X2-P 1
80x80 mm hot-swappable fans FAN-0201L4 3
Power supply module PWS-601D-1R 2
Y-split SATA power extension cable CBL-SAST-0641 2
SATA data extension cable CBL-SAST-0641 4
VGA cable CBL-CDAT-0850 1
SuperServer Model Variation Table
SuperServer Motherboard Processor
E403-9D-4C-FRDN13+ X11SDW-4C-TP13F+ InteXeoD-2123IT
E403-9D-14CN-FRDN13+ X11SDW-14CN-TP13F+ InteXeon® D-2177NT
E403-9D-16C-FRDN13+ X11SDW-16C-TP13F+ InteXeoD-2183IT
8
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Motherboard Model Variation Table
Motherboard Model
Name X11SDW-4C-TP13F+ X11SDW-14CN-TP13F+ X11SDW-16C-TP13F+
Processor Name InteXeoD-2123IT InteXeoD-2177NT InteXeoD-2183IT
Number of Cores 4 14 16
Number of Threads 8 28 32
Processor Base
Frequency
2.20GHz 1.9GHz 2.2GHz
Max Turbo Frequency 3.00GHz 3.00GHz 3.00GHz
SoC Max TDP 60W 105W 100W
Number of Memory
Channels
444
Maximum Memory
Speed
2400MHz 2667MHz 2400MHz
Intel Turbo Boost
Technology
2.0 2.0 2.0
Embedded Options
Available
Yes Yes Yes
Integrated Intel
QuickAssist Technology
No NoYes
Intel Virtualization
Technology (VT-x)
Yes Yes Yes
Intel Virtualization
Technology for Directed
I/O (VT-d)
Yes Yes Yes
Intel TSX-NI Yes Yes Yes
Instruction Set 64-bit 64-bit 64-bit
Instruction Set
Extensions
Intel® AVX2, Inte
AVX-512
Intel® AVX2, Inte
AVX-512
Intel® AVX2, Inte
AVX-512
Number of AVX-512
FMA Units
111
9
Chapter 1: Introduction
1.2 System Features
The table below is an overview of the main features of the SuperServer
E403-9D-4C/14CN/16C-FRDN13+.
System Features
Processors
InteXeoD-2123IT, Intel® XeoD-2177NT or Intel® Xeon® D-2183IT
Motherboards
X11SDW-4C-TP13F+, X11SDW-14CN-TP13F+ or X11SDW-16C-TP13F+,
Chassis
E403iF-000NBP2
Memory
Supports up to 256GB of ECC/non ECC RDIMM or 512GB of ECC LRDIMM DDR4 memory with speeds of up to
2667MHz (D-2177NT) in four DIMM slots
Chipset
Intel C621
Expansion Slots
Either two PCI-E 3.0 x16 or two PCI-E 3.0 x8 + one PCI-E 3.0 x16 (FH3/4L) slots
One M.2 M-Key 2280/22110 (SATA3.0 / PCI-E x4)
One M.2 B-Key 2242/3042 (USB2.0 / USB3.0 / SATA3.0 / PCI-E x2)
One M.2 E-Key Slot 2230 (USB2.0 / PCI-E x1)
One SMC Proprietary WIO-L Slot (JSXB1A, JSXB1B, JSXB1C)
Input/Output
Four SATA3 (6Gbps) ports supporting RAID 0, 1, 5, 10
USB: two USB 3.0 ports (front), two USB 2.0 ports (front)
Serial Port: one COM via RJ45
Video: one VGA port
Network
One RJ45 dedicated IPMI LAN port
Four 10-GSPF+ ports
Nine RJ45 GbE LAN ports
Storage Drives
Four internal SATA3 2.5" drive bays
Power
Redundant 600W DC multi-output 92%+ e󰀩ciency power supply (PWS-601D-1R)
Cooling
Three 80x80mm PWM redundant fans
Dimensions
Compact Box 2.5U (WxHxD) 10.5 x 4.3 x 16 in. (267 x 109 x 406 mm)
10
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
1.3 Chassis Features
Control Panel
The power button and LEDs located on the control panel are described below. See Chapter
3 for details on the control panel descriptions.
Control Panel Features
Item Features Description
1 Power button
The main power switch applies or removes primary power from the power supply
to the server but maintains standby power. To perform most maintenance tasks,
unplug the system to remove all power.
2 Reset LED Indicates system reset state.
3 Power LED Indicates power is being supplied to the system power supply units. This LED is
illuminated when the system is operating normally.
4 HDD LED Indicates hard disk drive activity when ashing.
5 NIC LED Indicates network activity on the LAN when ashing.
6 Information LED Alerts operator to several states, as noted in the table on the next page.
7 Overheat LED If this indicator is continuously on and red, an overheat condition has occurred.
Information LED
Status Description
Blinking red (1Hz) Fan failure. Check for an inoperative fan.
Blinking red (0.25Hz) Power failure. Check for a non-operational power
supply.
1
4
3
2
6
5
7
5
Figure 1-1. Control Panel View
11
Chapter 1: Introduction
Chassis Front
The illustration below shows the features included on the front of the chassis.
Figure 1-2. Chassis Front View
Front Chassis Features
Item Features Description
1 Power Supplies Redundant 600W DC multi-output power supply modules.
2 USB ports External USB 2.0 Type-A ports.
3 PCI Slots Three standard height PCI expansion slots.
4 Ground Two ground screws provided to connect the chassis to an electrical ground.
5 I/O Front Panel Front panel for I/O devices supported on the motherboad (see Chapter 3).
6 VGA Port VGA port.
7 Control Panel System Control Panel
4
3
1
26
57
1
12
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Chassis Rear
The illustration below shows the features included on the rear of the chassis.
Figure 1-3. Chassis Rear View
Rear Chassis Features
Item Features Description
1 Rear Fan Three 80x80mm PWM redundant fans
2 Antenna Ports Five antenna slots
3 Security Slot Kensington® Security Lock
1 1 1
2 2 2 2 2 3
13
Chapter 1: Introduction
1.4 Motherboard Layout
Below is a layout of the X11SDW-4C-TP13F+ motherboard with jumper, connector, and
LED locations shown. See the table on the following page for descriptions. For detailed
descriptions, pinout information, and jumper settings, refer to Chapter 3.
Figure 1-4. Motherboard Layout
7
1
AC
A
PCB EDGE
1
2
3
4
DESIGNED IN USA
BAR CODE
X11SDW-4C-TP13F+
REV:1.00
FAN4 FAN3
FAN1
FAN2
FANB
FANA
JD1
JF1
JSD1
JUSB1
JUSB2
JIPMB1
JNVI2C1
JTGLED1
JTGLED2
JBT1
JTPM1
JPI2C1
JPWR1
J2
JBM1
JBM2
JL1
JLANLED1
S-SGPIO1
JLANLED3
JLANLED2
JSTBY1
LEDT8
LEDT6
LEDM1
LEDT4
LEDT2
JUIDB1
JPG1
J1
JSMB1 JI2C1 JI2C2 JWD1 JPME2
JVRM1
JPL2
JPL3
JPT1
JPUSB1
JPL1
MH1
MH3
MH7
MH2
MH4
MH6
MH5
BT1
JPH1
DIMMB1
DIMMA1
JMD1_SRW2
JMD2_SRW1
JMD1_SRW1
JMD3_SRW1
LED3
LED1
LED2
LEDT7
LEDT5 LEDT1
LEDT3
S-SATA2
S-SATA3
S-SATA1
JSIM1
JGP1
S-SATA0
JPCIE1
JPCIE3
JVGA1
JUSBCOM1
COM2
JRK1
JPW1
JSDP3
JSDP2
JSDP1
JPV1
LAN 1
COM1
USB 4/5(3.0)
USB 2/3
USB 0/1
2-3:DISABLE
1-2:ENABLE
JPT1:TPM
: PCI-E X16+X16
Power LED
JSXB1C
JSXB1B
JSXB1A
CPU
JPL3:
LAN 6/7/8/9
1-2:ENABLE
2-3:DISABLE
JPL2:
2-3:DISABLE
1-2:ENABLE
LAN 2/3/4/5
PCI-E 3.0 X1
JMD3:M.2-P
PCI-E 3.0 X2 / S-SATA4
JMD2:M.2-H
2-3:DISABLE
1-2:ENABLE
JPG1:VGA
JMD1:M.2-H
PCI-E 3.0 X4 / I-SATA4
UID
LAN1
JPL1:
1-2:ENABLE
2-3:DISABLE
LAN 2/3/4/5/6/7/8/9
LAN 12/13 LAN 10/11
IPMI_LAN
2-3:DISABLE
JWD1:WATCH DOG
1-2:ENABLE
JI2C1/JI2C2:
1-2:RST
2-3:NMI
CHASSIS
JL1:
INTRUSION
USB4/5 WAKE UP
JPUSB1:
1-2:ENABLE
2-3:DISABLE
2-3:ME MANUFACTURING MODE
JPME2:
1-2:NORMAL
ON
PWR RST X NIC2
FF
OH LED
NIC1 HDD
LED
PWR
JF1:
4-7:SPEAKER
1-3:PWR LED
JD1:
DIMME1
DIMMD1
BT1
DIMMB1
DIMMA1
FAN1
JTPM1
JL1
LAN1
IPMI LAN
JPI2C1
DIMME1
DIMMD1
JSIM1
JPME2
JWD1
JGP1
LAN12/13
JVRM1
JBT1
LED3
LED2
JPH1
S-SATA0
LED1
JBM2
FAN2
FAN4
FAN3
UID
S-SATA1
JPG1
JLANLED1
LAN2-9
JBM1
JPV1
JSTBY1
JPWR1
JRK1
JSD1
JMD1
JLANLED2
JLANLED3
JTGLED1
JPL1
JPUSB1
JMD3
JTGLED2
COM1
USB4/5
LAN10/11
JSDP1
JSDP2
JSDP3
JF1
JPL2
JPL3
FANA
FANB
JPT1
JD1
JPW1
USB0/1
USB2/3
JNVI2C1
S-SATA3
S-SATA2
S-SGPIO1
JSXB1C
JMD2
JSXB1B
COM2
JI2C2
JI2C1
JSMB1
JIPMB1
LEDM1
JVGA1
JSXB1A
J1
15
Chapter 1: Introduction
Quick Reference Table
Jumper Description Default Setting
J1 M.2 SMBus Enable/Disable Pins 1-2 (Enabled)
JBM1 IPMI Share LAN Enable/Disable Open: Enabled (Default)
Closed: Disabled
JBM2 IPMI Dedicated/Share LAN Enable/Disable Open: Enabled (Default)
Closed: Disabled
JBT1 CMOS Clear Open: Normal
Closed: Clear CMOS
JI2C1/JI 2C2 SMB to PCI-E Slots Enable/Disable Pins 2-3 (Disabled)
JPG1 VGA Enable/Disable Pins 1-2 (Enabled)
JPL1 LAN1 Enable/Disable Pins 1-2 (Enabled)
JPL2 LAN2/3/4/5 Enable/Disable Pins 1-2 (Enabled)
JPL3 LAN6/7/8/9 Enable/Disable Pins 1-2 (Enabled)
JPME2 Manufacturing Mode Select Pins 1-2 (Normal)
JPT1 TPM Enable/Disable Pins 1-2 (Enabled)
JPUSB1 USB0/1 Wake up Pins 1-2 (Enabled)
JVRM1 VRM SMB Data (to BMC or PCH) Pins 1-2 (BMC)
JWD1 Watch Dog Timer Pins 1-2 (Reset)
LED Description Status
LED1 Power LED Solid Green: Power On
LED2 UID LED Solid Blue: Unit Identied
LED3 Overheat/Power Fail/Fan Fail LED Solid Red: Overheat
Blinking Red: Power Failure/Fan Failure
LEDM1 BMC Heartbeat Blinking Green: BMC Normal
Connector Description
BT1 Onboard Battery
COM1/COM2 COM1: Port, COM2: Header
FAN1 - FAN4, FANA, FANB CPU/System Fan Headers
IPMI LAN Dedicated IPMI LAN Port
JD1 Power LED/Speaker Header (Pins 1-3: Power LED, Pins 4-7: Speaker)
JF1 Front Control Panel Header
JGP1 General Purpose I/O Header
JIPMB1 System Management Bus Header (for IPMI only)
JL1 Chassis Intrusion Header
JLANLED1 LAN1 Activity LED Header
JLANLED2 LAN2-5 Activity LED Header
JLANLED3 LAN6-9 Activity LED Header
JMD1 M.2 Slot M-Key 2280/22110 (SATA3.0 / PCI-E x4)
16
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Connector Description
JMD2 M.2 Slot B-Key 2242/3042 (USB2.0 / USB3.0 / SATA3.0 / PCI-E x2)
JMD3 M.2 Slot E-Key 2230 (USB2.0 / PCI-E x1)
JNVI2C1 Non-volatile Memory (NVMe) I 2C Header
JPH1 4-pin HDD Power Connector
JPI 2C1 Power I2C System Management Bus (Power SMB) Header
JPV1 12V 8-pin DC Power Connector (Required to provide extra power to the CPU, or as
alternative power for special enclosure when the 24 pin ATX power is not in use)
JPW1 GPU Power Connector
JPWR1 24-pin ATX Power Connector
JRK1 Intel RAID Key Header
JSD1 SATA DOM Power Connector
JSDP1 Software-Dened Pins (From X722, LAN 10/11)
JSDP2 Software-Dened Pins (From X722, LAN 12/13)
JSDP3 Software-Dened Pins (From I350 LAN2)
JSIM1 Nano SIM Card Slot
JSMB1 System Management Bus Header
JSTBY1 Standby Power Connector
JSXB1A WIO Connector
JSXB1B WIO Connector
JSXB1C WIO Connector
JTGLED1 LAN10/11 Activity LED Header
JTGLED2 LAN12/13 Activity LED Header
JTPM1 Trusted Platform Module (TPM)/Port 80 Connector
JVGA1 VGA Header
JLAN1 1G LAN Port (from I210, LAN1)
JLAN2 10G SFP+ Ports (LAN10/11)
JLAN3 10G SFP+ Ports (LAN11/12)
JLAN4 1G LAN Ports (from I350, LAN2-9)
S-SATA0 - S-SATA3 SATA 3.0 Ports
S-SGPIO1 Serial Link General Purpose I/O Header
UID Unit Identier Switch
USB0/1, USB2/3 Front Accessible USB 2.0 Headers
USB4/5 Back Panel USB 3.0 Ports
17
Chapter 1: Introduction
Figure 1-5. Chipset System Block Diagram
Note: This is a general block diagram and may not exactly represent the features on your
motherboard. See the System Specications appendix for the actual specications of your
motherboard.
18
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
1.5 Server Installation and Setup
The server is shipped with the onboard processor and the motherboard installed in the
chassis. Several steps are necessary to begin using your server. You must add memory,
mount the hard disk drive, and mount the system in place.
Unpacking the System
Inspect the box in which the system was shipped and note if it was damaged. If the server
itself shows damage, le a damage claim with the carrier.
Warnings and Precautions
Use a regulating uninterruptible power supply (UPS) to protect the server from power
surges, voltage spikes and to keep your system operating in case of a power failure.
Review the electrical and general safety precautions in Appendix B.
Adding Components to your System
Memory: If your system is not already fully integrated with system memory, refer to Chapter
2 for details on compatible types of memory and the installation procedure.
Drives and Storage: To add storage capabilities to your server, see Chapter 2.
Input/Output: See Chapter 3 for I/O ports and connect them as needed.
Software: See Chapter 5 for description and procedures for installing software, including
drivers and monitoring programs.
19
Chapter 2: Maintenance and Component Installation
Chapter 2
Maintenance and Component Installation
Note: Maintenance and component installation must be carried out by SUPERMICO
service personnel only. Please ensure that the device is connected to a socket/outlet
that has a ground/earth connection.
This chapter provides instructions on installing and replacing main system components. To
prevent compatibility issues, only use components that match the specications and/or part
numbers given.
Installation or replacement of most components require that power rst be removed from the
system. Please follow the procedures given in each section.
2.1 Removing Power
Use the following procedure to ensure that power has been removed from the system.
1. Use the operating system to power down the system.
2. After the system has completely shut down, disconnect the power cord from the power
source.
3. Disconnect the power cord from the chassis.
20
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
2.2 Accessing the System
The E403iF-000NBP2 features a lockable and segmented top cover. Open the fan cover to
access the fans and fan lters. Remove the system cover to access other system components.
Remove the hard drive cage, the expansion card module, and the air shroud to access the
motherboard.
Figure 2-1. Removing Fan Cover Screws
Accessing the Fans and Fan Filters
The fans and fan lters can be accessed without powering down the system.
1. If a lock is attached to the top cover, remove the lock.
2. Remove the two screws on the fan cover. See the gure below.
3. Flip open the fan cover to access the fans and fan lters.
21
Chapter 2: Maintenance and Component Installation
Accessing the Main System
1. Power down the system as described in Section 2.1.
2. Remove one screw on top of the system cover near the I/O panel. See Figure 2-2.
3. Remove two screws on the fan cover if necessary.
4. Flip open the fan cover.
5. Remove the screw that has been exposed. See the gure below.
6. Slightly slide the system cover towards the fans.
7. Lift both segments of the top cover o the chassis.
Figure 2-2. Open Fan Cover to Access Fans, Filters, and Screw
22
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Figure 2-3. Slide Cover O Chassis
Caution: Except for short periods of time, do not operate the server without the cover in
place. The chassis cover must be in place to allow proper airow and prevent overheating.
23
Chapter 2: Maintenance and Component Installation
Enabling the Top Cover Lock Function
The chassis includes a lock plate that allows the top cover to be locked.
1. Pull the lock plate into a vertical position.
2. Close the fan cover. Make sure the lock plate ts through the slot on the cover.
3. Install two screws on the fan cover.
4. Install a lock on the lock plate.
Figure 2-4. Pull the Lock Plate Up
24
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
2.3 Motherboard Components
Processor
The E403-9D-4C/14CN/16C-FRDN13+ each features an Intel® Xeon® processor with a range
of cores and threads. The E403-9D-4C/14CN/16C-FRDN13+ features between 4 to 16 cores
and between 8 to 32 threads with a TDP between 60W to 105W and a three to seven year
life cycle. For a full list of the processor details see the tables in Section 1.1.
Memory Support
The X11SDW-4C/14CN/16C-TP13F+ supports up to 256GB of ECC RDIMM or 512GB of
LRDIMM DDR4 memory in four memory slots. Populating these DIMM slots with memory
modules of the same type and size will result in interleaved memory, which will improve
memory performance.
ESD Precautions
Electrostatic Discharge (ESD) can damage electronic com ponents including memory modules.
To avoid damaging your DIMM modules, it is important to handle it very carefully. The following
measures are generally sucient to protect your equipment from ESD.
Use a grounded wrist strap designed to prevent static discharge.
Handle the memory module by its edges only.
Put the memory modules into the antistatic bags when not in use.
Check the Supermicro website for recommended memory modules.
25
Chapter 2: Maintenance and Component Installation
Memory Population (Balanced)
DIMMA1 DIMMB1 DIMMD1 DIMME1 Total System
Memory
4GB 4GB 8GB
4GB 4GB 4GB 16GB
8GB 8GB 16GB
4GB 4GB 4GB 4GB 16GB
8GB 8GB 8GB 24GB
8GB 8GB 8GB 8GB 32GB
16GB 16GB 32GB
16GB 16GB 16GB 48GB
16GB 16GB 16GB 16GB 64GB
32GB 32GB 64GB
32GB 32GB 32GB 96GB
32GB 32GB 32GB 32GB 128GB
64GB 64GB 128GB
64GB 64GB 64GB 192GB
64GB 64GB 64GB 64GB 256GB
128GB 128GB 256GB
128GB 128GB 128GB 384GB
128GB 128GB 128GB 128GB 512GB
Memory Population Guidelines
For optimal memory performance, follow the table below when populating memory.
26
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
DIMM Module Population Sequence
When installing memory modules, the DIMM slots should be populated in the following order:
DIMMA1, DIMMB1, DIMMD1, DIMME1.
Always use DDR4 DIMM modules of the same type and speed.
Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the
slowest DIMM.
The motherboard will support odd-numbered modules (one or three modules installed).
However, for best memory performance, install DIMM modules in pairs to activate memory
interleaving.
Figure 2-5. DIMM Slots
7
1
AC
A
PCB EDGE
1
2
3
4
DESIGNED IN USA
BAR CODE
X11SDW-4C-TP13F+
REV:1.00
FAN4 FAN3
FAN1
FAN2
FANB
FANA
JD1
JF1
JSD1
JUSB1
JUSB2
JIPMB1
JNVI2C1
JTGLED1
JTGLED2
JBT1
JTPM1
JPI2C1
JPWR1
J2
JBM1
JBM2
JL1
JLANLED1
S-SGPIO1
JLANLED3
JLANLED2
JSTBY1
LEDT8
LEDT6
LEDM1
LEDT4
LEDT2
JUIDB1
JPG1
J1
JSMB1 JI2C1 JI2C2 JWD1 JPME2
JVRM1
JPL2
JPL3
JPT1
JPUSB1
JPL1
MH1
MH3
MH7
MH2
MH4
MH6
MH5
BT1
JPH1
DIMMB1
DIMMA1
JMD1_SRW2
JMD2_SRW1
JMD1_SRW1
JMD3_SRW1
LED3
LED1
LED2
LEDT7
LEDT5 LEDT1
LEDT3
S-SATA2
S-SATA3
S-SATA1
JSIM1
JGP1
S-SATA0
JPCIE1
JPCIE3
JVGA1
JUSBCOM1
COM2
JRK1
JPW1
JSDP3
JSDP2
JSDP1
JPV1
LAN 1
COM1
USB 4/5(3.0)
USB 2/3
USB 0/1
2-3:DISABLE
1-2:ENABLE
JPT1:TPM
: PCI-E X16+X16
Power LED
JSXB1C
JSXB1B
JSXB1A
CPU
JPL3:
LAN 6/7/ 8/9
1-2:ENABLE
2-3:DISABLE
JPL2:
2-3:DISABLE
1-2:ENABLE
LAN 2/3/ 4/5
PCI-E 3.0 X1
JMD3:M.2-P
PCI-E 3.0 X2 / S-SATA4
JMD2:M.2-H
2-3:DISABLE
1-2:ENABLE
JPG1:VGA
JMD1:M.2-H
PCI-E 3.0 X4 / I-SATA4
UID
LAN1
JPL1:
1-2:ENABLE
2-3:DISABLE
LAN 2/3/4/5/6/7/8/9
LAN 12/13 LAN 10/11
IPMI_LAN
2-3:DISABLE
JWD1:WATCH DOG
1-2:ENABLE
JI2C1/JI2C2:
1-2:RST
2-3:NMI
CHASSIS
JL1:
INTRUSION
USB4/5 WAKE UP
JPUSB1:
1-2:ENABLE
2-3:DISABLE
2-3:ME MANUFACTURING MODE
JPME2:
1-2:NORMAL
ON
PWRRSTX NIC2
FF
OH LED
NIC1 HDD
LED
PWR
JF1:
4-7:SPEAKER
1-3:PWR LED
JD1:
DIMME1
DIMMD1
DIMMB1
DIMMA1
DIMME1
DIMMD1
27
Chapter 2: Maintenance and Component Installation
DIMM Installation
Caution: Exercise extreme caution when installing or removing memory modules to prevent
any possible damage to the DIMMs or slots.
Begin by removing power from the system as described in Section 2.1.
1. Decide on the number of DIMMs to install and follow the DIMM population sequence
table and diagram on the previous two pages.
2. Push the release tabs outwards on both ends of the DIMM slot to unlock it.
Side Notches
Release Tabs
3. Identify the notches on the side and bottom of the DIMM module.
4. Align the bottom notch on DIMM module with the receptive point in the memory slot.
Align the side notches with the receptive points on the release tabs.
5. With your thumbs on both ends of the DIMM module, press it straight down into the slot
until the module snaps into place.
6. Press the release tabs to the locked position to secure the DIMM module into the slot.
DIMM Removal
To remove a DIMM, unlock the release tabs then pull the DIMM from the memory slot.
Bottom Notch
28
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
M.2 SSD Installation
The X11SDW-4C/14CN/16C-TP13F+ supports three M.2 SSD connectors. To install an M.2
SSD, rst locate the connector and the stando󰀨 on the motherboard.
1. Remove the screw from the stando󰀨 and set aside.
2. Remove the old M.2 SSD drive.
3. Insert a new M.2 SSD into the slot.
4. Align the cuto󰀨 circle with the stando󰀨.
5. Reinstall the screw on the stando󰀨.
3
4
Figure 2-6. Installing an M.2 SSD
Note: The illustration shows the M.2 22110 card. Follow the same procedure to install the
M.2 3042 and 2230 cards in their respective slots.
29
Chapter 2: Maintenance and Component Installation
Motherboard Battery
This section describes how to remove and install the motherboard battery.
Figure 2-7. Installing the Onboard Battery
Replacing the Battery
1. Remove power from the system as described in Section 2.1.
2. Push aside the small clamp that covers the edge of the battery. When the battery is
released, lift it out of the holder.
3. To insert a new battery, slide one edge under the lip of the holder with the positive (+)
side facing up. Then push the other side down until the clamp snaps over it.
Note: Handle used batteries carefully. Do not damage the battery in any way; a damaged
battery may release hazardous materials into the environment. Do not discard a used battery
in the garbage or a public landll. Please comply with the regulations of your local hazardous
waste management agency to dispose of your used battery properly.
Warning: There is a danger of explosion if the onboard battery is installed upside down (which
reverses its polarities). This battery must be replaced only with the same or an equivalent
type recommended by the manufacturer (CR2032).
30
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
2.4 Chassis Components
Installing the Storage Drive(s)
The E403iF-000NBP2 can accommodate up to four xed 2.5" storage drives that are installed
to a hard drive cage and then inserted into the chassis.
Figure 2-8. Preparing to Install the Hard Drive(s)
Hard Drive Cage
Screw
Screw Plastic Handles
32
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Expansion Cards
The E403-9D-4C/14CN/16C-FRDN13+ supports up to three PCI-E slots on the riser card.
Follow the table printed on the riser card to set the JSEL jumper. The IIO congurations may
also need to be set in the BIOS.
Installing Expansion Cards
1. Power down the system and remove the AC power cord and the chassis cover.
2. Remove the screw as shown below and set aside.
3. Pull the locking lever up to release the expansion card module.
4. Pull the expansion card module upward with the aid of the plastic handle.
5. Set the jumper on the riser card and install expansion cards.
6. Install the I/O shields for the expansion slots that are being populated.
Locking Lever
Expansion Card Module
Remove this screw
Plastic Handle
Figure 2-10. Components of the Expansion Card Module
35
Chapter 2: Maintenance and Component Installation
Figure 2-13. Installing or Replacing the Fan Filters
Installing or Replacing the Fan Filters
The system supports three fan lters that can be removed and cleaned. Power to the system
can remain on while the the fan lters are removed or installed.
1. Access the fans as described in Section 2.2.
2. Grab the fan lter's top edge and pull up from the chassis.
3. Clean the lter if necessary.
4. With the lter's at edge facing inward, insert the lter back into its slot.
5. Remove, clean, and reinsert the other lters if necessary.
6. Close the chassis fan cover and replace the two screws.
Note: Regular cleaning of the fan lters maintains proper airow and prevents overheating.
at edge
edge with lip
4
36
SuperServer E403-9D-4C/14CN/16C-FRDN13+ User's Manual
Installing the Air Shroud
The air shroud directs airow from two of the fans to the center of the motherboard.
1. If you are installing expansion cards that require power from the power supply, you must
cut a hole to route the power cable from the power supply to the expansion module.
2. Place the air shroud over the CPU and align the wide-end of the air shroud with the two
fans on the power supply side of the chassis.
Cut hole for power
cables (optional)
Figure 2-14. Installing the Air Shroud
37
Chapter 2: Maintenance and Component Installation
Figure 2-15. Installing the Mounting Brackets
Mounting on a Surface
The E403iF-000NBP2 can be mounted directly on a surface using the mounting brackets and
mounting screws or nails. The following procedure describes how to mount the system to a
sturdy surface. Use screws or nails of su󰀩cient strength to support the weight of the system.
Mounting the Chassis
1. Attach the three mounting brackets to the chassis using the ten M4xL4 screws that
came with the system. See the gure below. The mounting bracket along the I/O panel
is pre-attached.
39
Chapter 2: Maintenance and Component Installation
3. Mark two keyhole spots on the surface where the server will be mounted. The two
keyholes for each orientation are circled in red. See Figure 2-16.
4. Install the two keyhole screws or nails.
5. Mount the server onto the two screws or nails.
6. Install screws or nails in all the holes circled in blue. See Figure 2-16.
Note: The weight of a fully populated system can reach up to 21 lbs or 8.3 kg.
43
Chapter 3: Motherboard Connections
SATA Ports
The X11SDW-4C/14CN/16C-TP13F+ motherboard has four S-SATA 3.0 ports. Refer to the
tables below for pin denitions. SATA ports provide serial-link signal connections, which are
faster than the connections of Parallel ATA.
SATA 3.0 Port
Pin Denitions
Pin# Signal
1 Ground
2 SATA_TXP
3 SATA_TXN
4 Ground
5 SATA_RXN
6 SATA_RXP
7 Ground
TPM/Port 80 Header
A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support
and a Port 80 connection. Use this header to enhance system performance and data security.
Refer to the table below for pin denitions.
Trusted Platform Module Header
Pin Denitions
Pin# Pin#Denition Denition
1 2+3.3V SPI_CS#
3 4RESET# SPI_MISO
5 6SPI_CLK GND
7 8SPI_MOSI
9 +3.3V Stby 10 SPI_IRQ#
M.2 Slot
The X11SDW-4C/14CN/16C-TP13F+ motherboard has four M.2 slots. M.2 was formerly
known as Next Generation Form Factor (NGFF). M.2 allows for a variety of card sizes,
increased functionality, and spatial e󰀩ciency. The M.2 slot at JMD1 supports PCI-E 3.0 x4
and SATA 3.0 interfaces in a 2280/22110 form factor, whereas the M.2 slot at JMD2 supports
PCI-E 3.0 x4, SATA 3.0, and USB 3.0 interfaces in a 3042 form factor. The M.2 slot at JMD3
supports PCI-E 3.0 x1.


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