Instrukcja obsługi Samsung WW60J3063LW
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Washing Machine
User manual
WW60J3*****/WW70J3*****
SSEC SEC
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Contents
Contents
Safety information 3
What you need to know about the safety instructions 3
Important safety symbols 3
Important safety precautions 4
Installation 13
What’s included 13
Installation requirements 15
Step-by-step installation 17
Before you start 23
Initial settings 23
Laundry guidelines 24
Detergent drawer guidelines 26
Operations 29
Control panel 29
Simple steps to start 31
Cycle overview 32
Settings 35
Maintenance 36
Emergency drain 36
Cleaning 37
Recovery from freezing 40
Care against an extended time of disuse 40
Troubleshooting 41
Checkpoints 41
Information codes 46
Specications 49
Fabric care chart 49
Protecting the environment 50
Specication sheet 51
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Safety information
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read
this manual to take full advantage of your washing machine’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
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Safety information
Safety information
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarize yourself with its operation and exercise care when
using it.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the
following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
3. Children should be supervised to ensure that they do not play
with the appliance.
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Safety information
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
5. Use the new hose-sets supplied with the appliance and do not
reuse the old hose-sets.
6. For appliances with ventilation openings in the base, the carpet
must not obstruct any openings.
7. For use in Europe: Children of less than 3 years should be kept
away unless continuously supervised.
CAUTION
8. In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must not be supplied through
an external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by the utility.
9. This appliance is intended to be used in household only and it is
not intended to be used such as:
- staff kitchen areas in shops, ofces and other working
environments;
- farm houses;
- by clients in hotels, motels and other residential type
environments;
- bed and breakfast type environments;
- areas for communal use in blocks of ats or in launderettes.
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Safety information
Safety information
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualied technician or service
company.
• Failure to do so may result in electric shock, re, an explosion, problems with the product,
or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket
for this appliance only. Never use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the power
plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
• Plug the power plug into the wall socket so that the cord is running towards the oor.
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service
centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
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Safety information
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat
suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, oor, or clothing due
to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come
off and stick to inside the drum, and this may result in malfunction such as a drainage
error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
• This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops
or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation
of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
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Safety information
Safety information
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with
the product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle,
water temperature and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s ngers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or re.
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Installation
Installation
Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
01
02
12
11
10
09
03
04
06
08
07
05
01 Release lever Detergent drawer Control panel02 03
04 05 06 Door Drum Pump lter
07 Emergency drain tube Filter cover08 09 Worktop
10 Power plug Drain hose Levelling feet11 12
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Installation
Installation
Spanner Bolt caps Hose guide
Cold water hose Hot water hose Liquid detergent guide
Cap Fixer
NOTE
• Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
• Hot water hose: Applicable models only.
• Liquid detergent guide: Applicable models only.
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Installation
Installation requirements
Electrical supply and grounding
• AC 220-240 V / 50 Hz fuse or circuit
breaker is required
• Use an individual branch circuit specic
to the washing machine
To ensure proper grounding, the washing
machine comes with a power cord featuring
a three-prong grounding plug for use in a
properly installed and grounded outlet.
Check with a qualied electrician or
serviceperson if you are not sure about the
grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes
with the washing machine.
• Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
• Improperly connected grounding
conductors may cause electric shock.
Water supply
A proper water pressure for this washing
machine is between 50 kPa and 800 kPa.
Water pressure less than 50 kPa may cause
the water valve not to close completely. Or,
it may take longer to ll the drum, causing
the washing machine to turn off. Water taps
must be within 120 cm from the rear of the
washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:
• Make sure water taps are easily
accessible.
• Turn off the taps when the washing
machine is not in use.
• Check for any leaks at the water inlet
hose ttings on a regular basis.
CAUTION
Before using the washing machine for the
rst time, check all connections at the water
valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
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Installation
Installation
Flooring
For best performance, the washing
machine must be installed on a solid oor.
Wood oors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and may
cause the washing machine to move slightly
during the spin cycle.
CAUTION
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides Rear25 mm 50 mm
Top 25 mm Front 550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove or closet must have at least
a 550 mm unobstructed air opening. Your
washing machine alone does not require a
specic air opening.
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Installation
Step-by-step installation
STEP 1 Select a location
Location requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove all
shipping bolts.
1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.
10. Fill the holes with the supplied plastic
bolt caps.
Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
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Installation
Installation
STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into
position. Excessive force may damage
the levelling feet.
11. Level the washing machine by manually
adjusting the levelling feet.
12. When levelling is complete, tighten the
nuts using the spanner.
STEP 4 Connect the water hose
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.
A
B
Connect the water hose to the water tap.
1. Remove the from the adaptor (A) water
hose (B).
2. Use a Philips screwdriver to loosen four
screws on the adaptor.
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Installation
Installation
8. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
9. Open the water tap and check if there
are any leaks around the connection
areas. If there are water leaks, repeat the
steps above.
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung service
centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
NOTE
• After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
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Installation
Installation
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
A
Over the edge of a wash basin
The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
oor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide (A).
Secure the guide to the wall using a hook to
ensure stable drainage.
ln a sink drain pipe
The drain pipe must be above the sink
siphon so that the end of the hose is at least
60 cm above the oor.
ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of
60 litres per minute
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press to turn on the washing Power
machine.
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Before you start
Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight
detection by the washing machine. Make
sure the drum is empty before running
Calibration.
1. Power off, and then power on the
washing machine.
2. Hold down Temp. and Delay End
simultaneously for 3 seconds to enter
Calibration mode. The “ ” message CB
appears.
3. Press Start/Pause to run the Calibration
cycle.
4. The drum will rotate clockwise and
counter-clockwise for about 3 minutes.
5. When the cycle is complete, “ ” appears 0
on the display and the washing machine
will turn off automatically.
6. The washing machine is now ready for
use.
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Before you start
Before you start
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these
criteria:
• Care Label: Sort the laundry into cottons,
mixed bres, synthetics, silks, wools, and
rayon.
• Colour: Separate whites from colours.
• Size: Mixing different-sized items
together in the drum improves the
washing performance.
• Sensitivity: Wash delicate items
separately using an Easy Iron option for
pure, new woollen items, curtains, and
silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the
clothing, and sort them accordingly before
starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry
items
• Metal objects such as coins, pins, and
buckles on clothing may damage other
laundry items as well as the drum.
Turn clothing with buttons and
embroideries inside out
• If pants or jacket zippers are open while
washing, the drum may be damaged.
Zippers should be closed and xed with
a string.
• Clothing with long strings may become
entangled with other clothes. Make sure
to tie the strings before starting the
wash.
STEP 3 Use a laundry net
• Brassieres (water washable) must be
placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.
• Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a ne laundry net.
• Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move the
washing machine and result in injury.
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Before you start
Before you start
Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the
main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.
A
01 Prewash compartment: Apply
prewash detergent or starch.
02 Main-wash compartment: Apply
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.
03 Softener compartment: Apply
additives such as fabric softener. Do not
exceed the max line (A).
CAUTION
• Do not open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent:
• Tablet or capsule types
• Ball or net types
• To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-wash compartment as instructed
or recommended by the manufacturer.
To use liquid detergent, see page 28.
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Before you start
A
3. Apply fabric softener to the softener
compartment. Do not exceed the max
line (A).
4. If you want to prewash, apply
prewash detergent to the prewash
compartment as instructed or
recommended by the manufacturer.
5. Close the detergent drawer.
CAUTION
• Do not apply powder detergent to the
liquid detergent guide.
• Concentrated fabric softener must be
diluted with water before applied.
• Do not apply main-wash detergent to
the softener compartment.
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Before you start
Before you start
To use liquid detergent (applicable models only)
A
First insert the provided liquid container
in the main-wash compartment. Then,
apply liquid detergent to the container
below the marked max line (A).
CAUTION
• Do not exceed the max line that is
marked inside the container.
• Remove the liquid container if using
powder detergent.
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Operations
Simple steps to start
WW60J3*6***
1
4
6
2
53
WW70J3*8*** / WW60J3*8***
1
4
6
2
53
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select a course.
3. Change the cycle settings (Temp. and Spin) as necessary.
4. To add an option, press . Use the button again to choose a preferred item.Options
5. The machine provides two easy to access buttons for Bubble Soak/ and Soak Delay End
for your convenience. If you want to use one of these options, press the corresponding
button.
6. Press Start/Pause.
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.
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Operations
Operations
Delay End
You can set the washing machine to nish your wash automatically at a later time, choosing
a delay of between 1(60minute) to 19 hours (in 1 hour increments). The hour displayed
indicates the time the wash will nish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The corresponding indicator turns on with the clock running.
4. To cancel the , restart the washing machine by pressing Delay End Power.
Real-life case
You want to nish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press at 2:00 p.m. Then, Start/Pause
what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.
2:00 pm
Set the Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
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Operations
Settings
Child Lock
To prevent accidents involving children,
the Child Lock function locks all buttons.
However, Child Lock does not activate until
you press Start/Pause.
In the holding state, you can open the
door or change settings by pressing
corresponding buttons. However, once
you press to start the washing Start/Pause
machine, the Child Lock will be reactivated.
• Child Lock locks all buttons except for
Power.
• To activate or deactivate Child Lock, hold
down Temp. Spin and simultaneously for
3 seconds.
NOTE
To add detergent, put more laundry in the
drum, or change the cycle settings whilst
in the Child Lock state, you must rst
deactivate the Child Lock.
Sound On/Off
You can turn on or off the key. Your setting
will remain effective after you restart the
machine.
• To mute the sound, hold down and Spin
Options simultaneously for 3 seconds.
• To unmute the sound, hold down again
for 3 seconds.
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Maintenance
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.
Mesh lter
Clean the mesh lter of the water hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose
from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.
4. Use pliers to pull out the mesh lter
from the inlet valve.
5. Submerge the mesh lter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh lter completely in the
shade.
7. Reinsert the mesh lter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the water tap.
NOTE
If the mesh lter is clogged, an information code of “ ” appears on the screen.4C
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Maintenance
Maintenance
Pump lter
It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A clogged
pump lter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside the
drum drum. See the “Emergency drain”
section.
3. Gently press the top area of the lte
cover to open.
4. Turn the pump lter knob to the left, and
drain off the remaining water.
5. Clean the pump lter using soft brushes.
Make sure the drain pump propeller
inside the lter is unclogged.
6. Reinsert the pump lter, and turn the
lter knob to the right.
NOTE
• Some pump lters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump lter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the lter.
• To close the safety knob of the pump
lter, turn it clockwise. The spring makes
a rattling sound, which is normal.
NOTE
If the pump lter is clogged, an information code of “ ” appears on the screen.5C
CAUTION
• Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this may
cause a leak.
• Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
WW60J3263LW_DC68-03589L-05_EN.indd 38 2018/6/5 16:13:59
40 English
Maintenance
Maintenance
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain the
washing machine and unplug the power cord.
1. Turn the to select a Cycle Selector RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
WW60J3263LW_DC68-03589L-05_EN.indd 40 2018/6/5 16:14:00
English 41
Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, rst check the table below and try the
suggestions.
Problem Action
Does not start.
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
Water supply is
insufcient, or no
water is supplied.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufcient water pressure.
After a cycle,
detergent remains in
the detergent drawer.
• Make sure the washing machine is running with sufcient water
pressure.
• Make sure the detergent is added to the centre of the detergent
drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is
in the upper position.
• Remove the rinse cap and clean the detergent drawer.
WW60J3263LW_DC68-03589L-05_EN.indd 41 2018/6/5 16:14:00
English 43
Troubleshooting
Problem Action
Excessive suds.
• Make sure the Auto Detergent and Auto Softener settings are
properly congured.
• Make sure you use the recommended types of detergent as
appropriate.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
Cannot apply
additional detergent.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
• Make sure the Auto Dispense function is activated, with both
the Water Hardness and Concentration settings properly
specied (applicable models only).
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause button to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.
• Make sure the mesh lter of the water supply hose at the water
taps are not clogged. Periodically clean the mesh lter.
• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As soon
as the washing machine regains sufcient power, it will operate
normally.
WW60J3263LW_DC68-03589L-05_EN.indd 43 2018/6/5 16:14:00
44 English
Troubleshooting
Troubleshooting
Problem Action
Fills with the wrong
water temperature.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure the water heater is set to supply a minimum 120 °F
(49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
• Disconnect the hoses and clean the mesh lter. The mesh lter
may be clogged.
• While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine lls, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Load is wet at the
end of a cycle.
• Use the High or Extra High spin speed.
• Use high efciency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has nished.
No bubbles are seen
(Bubbleshot models
only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
WW60J3263LW_DC68-03589L-05_EN.indd 44 2018/6/5 16:14:00
46 English
Troubleshooting
Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code Action
4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufcient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh lter as it may be clogged.
NOTE
When the washer displays the “4C” code, the washer do draining
for 3 minutes. During this time, the Power button is inoperative.
4C2
• Make sure the cold water supply hose is rmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on
the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
DC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
OC
Water is overowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
WW60J3263LW_DC68-03589L-05_EN.indd 46 2018/6/5 16:14:00
English 47
Troubleshooting
Code Action
LC, LC1
Check the drain hose.
• Make sure the end of the drain hose is placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays the “LC,LC1” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
UB
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a at, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “UB” check message will
be shown in the display.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
UC
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
HC
High temperature heating check
• If the information code remains, contact a customer service
centre.
WW60J3263LW_DC68-03589L-05_EN.indd 47 2018/6/5 16:14:00
English 51
Specications
Specication sheet
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WW60J32**** WW60J30****
Dimensions W600 x D450 x H850 (mm)
Water pressure 50 kPa - 800 kPa
NET weight 53 kg
Wash and spin capacity 6.0 kg
Power
consumption
Washing
220 V 150 W
240 V 150 W
Washing and
heating
220 V 2000 W
240 V 2400 W
Spin 220 - 240 V 350 W
Pumping 30 W
Spin revolutions 1200 rpm 1000 rpm
NOTE
The design and specications are subject to change without notice for quality improvement
purposes.
The energy label specications have been determined by using the following program
according to UAE.S 5010 2:2013.
• The program is “Cotton 60 ˚C + Intensive”.
WW60J3263LW_DC68-03589L-05_EN.indd 51 2018/6/5 16:14:03
52 English
Specications
Specications
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WW70J32****
Dimensions W600 x D550 x H850 (mm)
Water pressure 50 kPa - 800 kPa
NET weight 59 kg
Wash and spin capacity 7.0 kg
Power
consumption
Washing
220 V 150 W
240 V 150 W
Washing and
heating
220 V 2000 W
240 V 2400 W
Spin 220 - 240 V 350 W
Pumping 30 W
Spin revolutions 1200 rpm
NOTE
The design and specications are subject to change without notice for quality improvement
purposes.
The energy label specications have been determined by using the following program
according to UAE.S 5010 2:2013.
• The program is “Cotton 60 ˚C + Intensive”.
WW60J3263LW_DC68-03589L-05_EN.indd 52 2018/6/5 16:14:03
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.A.E 800-SAMSUNG (800 - 726 7864)
www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
OMAN 800-SAM CS (800-72627)
KUWAIT 183-CALL (183-2255)
BAHRAIN 8000-GSAM (8000-4726)
QATAR 800-CALL (800-2255)
DC68-03589L-05
WW**J52*****,WW**J42*****,WW**J32*****,WW**J50*****,WW**J40*****,WW**J30*****
WW**J54****,WW**J44****,WW**J34****,WW**J52****,WW**J42****,WW**J32****,WW**J50****,WW**J40****,WW**J30****
WW60J3263LW_DC68-03589L-05_EN.indd 54 2018/6/5 16:14:05
DC68-03589L-05
SSECSEC
WW60J3263LW_DC68-03589L-05_AR.indd 1 2018/6/5 16:14:39
WW60J3263LW_DC68-03589L-05_AR.indd 2 2018/6/5 16:14:39
WW60J3263LW_DC68-03589L-05_AR.indd 3 2018/6/5 16:14:39
WW60J3263LW_DC68-03589L-05_AR.indd 4 2018/6/5 16:14:39
WW60J3263LW_DC68-03589L-05_AR.indd 5 2018/6/5 16:14:40
WW60J3263LW_DC68-03589L-05_AR.indd 6 2018/6/5 16:14:40
WW60J3263LW_DC68-03589L-05_AR.indd 8 2018/6/5 16:14:40
Samsung Samsung
WW60J3263LW_DC68-03589L-05_AR.indd 10 2018/6/5 16:14:40
WW60J3263LW_DC68-03589L-05_AR.indd 11 2018/6/5 16:14:40
WW60J3263LW_DC68-03589L-05_AR.indd 12 2018/6/5 16:14:40
Specyfikacje produktu
| Marka: | Samsung |
| Kategoria: | pralka |
| Model: | WW60J3063LW |
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