Instrukcja obsługi Samsung WD11BB904DGH
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Washing Machine
User manual
WD**BB******
DC68-04463N-00
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English
English2
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 8
Installation cautions 10
Critical usage warnings 10
Usage cautions 11
Critical cleaning warnings 14
Installation 15
What’s included 15
Installation requirements 17
Step-by-step installation 19
Before you start 28
Initial setup 28
Laundry guidelines 29
Detergent drawer guidelines 32
Operations 35
Control panel 35
Operating a cycle 37
Cycle overview 38
Options 41
Settings 44
Special features 46
SmartThings 48
Open Source Announcement 49
Maintenance 50
Drum Clean+ 50
Emergency drain 51
Cleaning 52
Defrosting your washing machine 55
Care against an extended time of disuse 55
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English 3
Troubleshooting 56
Checkpoints 56
Information codes 60
Specifications 63
Fabric care chart 63
Protecting the environment 64
Specification sheet 65
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Safety information
Congratulations on your new Samsung washing machine. This manual contains important information
on the installation, use and care of your appliance. Please take some time to read this manual to take full
advantage of your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location close
to the appliance for future reference. Use this appliance only for its intended purpose as described in this
instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when installing,
maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your washing
machine may differ slightly from those described in this manual and not all warning signs may be
applicable. If you have any questions or concerns, contact your nearest service centre or find help and
information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
Read the instructions
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and
that old hose-sets should not be reused.
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Safety information
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6. For appliances with ventilation openings in the base, that a carpet
must not obstruct the openings;
7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
9. The tumble dryer is not to be used if industrial chemicals have been
used for cleaning.
10. The lint trap has to be cleaned frequently, if applicable.
11. Lint must not to be allowed to accumulate around the tumble dryer.
(not applicable for appliances intended to be vented to the exterior of
the building)
12. Adequate ventilation has to be provided to avoid the back flow of
gases into the room from appliances burning other fuels, including
open fires.
13. Do not dry unwashed items in the tumble dryer.
14. Items that have been soiled with substances such as cooking oil,
acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes
and wax removers should be washed in hot water with an extra
amount of detergent before being dried in the tumble dryer.
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15. Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the tumble dryer.
16. Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
17. The final part of a tumble dryer cycle occurs without heat (cool down
cycle) to ensure that the items are left at a temperature that ensures
that the items will not be damaged.
18. Remove all objects from pockets such as lighters and matches.
19. WARNING: Never stop a tumble dryer before the end of the drying
cycle unless all items are quickly removed and spread out so that the
heat is dissipated.
20. Exhaust air must not be discharged into a flue which is used for
exhausting fumes from appliances burning gas or other fuels.
21. The appliance must not be installed behind a lockable door, a sliding
door or a door with a hinge on the opposite side to that of the tumble
dryer, in such a way that a full opening of the tumble dryer door is
restricted.
22. WARNING: The appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by a utility.
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Safety information
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23. This appliance is intended to be used in household only and it is not
intended to be used such as:
–staff kitchen areas in shops, offices and other working
environments;
–farm houses;
–by clients in hotels, motels and other residential type
environments;
–bed and breakfast type environments;
–areas for communal use in blocks of flats or in launderettes.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the appliance, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord firmly into a wall socket that meets local electrical specifications. Use the socket for
this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may result
in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire.
Remove all foreign substances such as dust or water from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
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Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the appliance.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
Following the repair by a non-authorized service provider, self-repair or non-professional repair of the
product, Samsung is not liable for any damage to the product, any injury or any other product safety issue
caused by any attempt to repair the product which does not carefully follow these repair and maintenance
instructions. Any damage to the product caused by an attempt to repair the product by any person other
than a Samsung certified service provider will not be covered by the warranty.
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Safety information
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Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the appliance.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest
service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power cord immediately
and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the
power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Remove the washing machine door lever before disposing the appliance.
• If trapped inside the appliance, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine
before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature washing/drying/
spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This
may result in injury.
• Opening the door by force may result in damage to the appliance or injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power cord while an operation is in progress.
• Plugging the power cord into the wall socket again may cause a spark and result in electric shock or fire.
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Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washing machine or touch the door glass.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Remove the liquid detergent guide (applicable models only) when using powdered detergent.
• If not, water may leak through the front of the detergent drawer.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due to the
abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage
clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and
use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the appliance,
discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
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Safety information
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Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to
the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water
temperature and additional functions.
• This may result in discolouration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
To prevent odours and mould, leave the door open after a wash cycle to allow the drum to dry.
To prevent limescale build up, leave the detergent drawer open after a wash cycle and dry inside it.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to prevent
accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the washing
machine or the parts, contact a local Samsung customer centre or the retailer.
01
02
12
11
10
09
04
06
08
07
03
05
01 Release lever Detergent drawer Control panel02 03
04 05 06 Door Drum Debris filter
07 Emergency drain tube Filter cover Worktop08 09
10 Power plug Drain hose11 12 Levelling feet
* The design of the drawer and/or the lever differs with the model.
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Installation
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Spanner Bolt caps Hose guide
Cold water hose Hot water hose Liquid detergent guide
(applicable models only)
Cap fixer Check valve (only supplied to
some models)
Accessories (not supplied)
• Stacking kit:
-SKK-SR* : WD11*B******, WD12*B******, WD13*B******, WD14*B****** model only
NOTE
• Spanner: For removing the shipping bolts and levelling the washing machine.
• Bolt caps: For covering the holes after removing the shipping bolts. The provided number of bolt caps
depends on the model.
• Hose guide: For hanging the drain hose in the drainpipe or wash-basin.
• Cold/Hot water hose: For supplying water to the washing machine. (Hot water hoses is for applicable
models only.)
• Liquid detergent guide: Insert it in the detergent compartment to use liquid detergent.
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Installation
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STEP 2 Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
NOTE
Number of shipping bolts may differ depending on the model.
WARNING
• Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags,
polystyrene, etc.) out of children’s reach.
• To avoid injury, cover the holes with bolt caps after removing the shipping bolts. Do not move the
washing machine without the shipping bolts in place. Assemble the shipping bolts before moving the
washing machine to another location. Keep the shipping bolts in a safe place for future use.
1. Locate the shipping bolts (marked with circle in the
figure) on the rear side of the washing machine.
2. Using the supplied spanner, loosen all the shipping
bolts by turning them anticlockwise.
NOTE
You must keep the shipping bolts for future use.
B
3. Insert the to the holes (marked with bolt caps (B)
circle in the figure).
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STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into position.
Excessive force may damage the levelling feet.
2. Level the washing machine by manually adjusting
the levelling feet.
3. When levelling is complete, tighten the nuts using
the spanner.
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Installation
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CAUTION
When installing the product make sure the levelling feet
is not pressing the power cord.
CAUTION
Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving
or generating noise due to vibration. Then, check if the washing machine is rocking. If the washing machine
is not rocking, tighten the nuts.
STEP 4 Connect the water hose
The provided water hose may differ depending on the model. Please follow the instruction according to the
provided water hose.
Connecting to a threaded water tap
1. Connect the water hose to the water tap, and then
turn it to the right to tighten.
CAUTION
Before connecting the water hose, make sure there is
a rubber washer in the hose connector. Do not use the
hose if the washer is damaged or missing.
2. Connect the other end of the water hose to the inlet
valve on the back of the washing machine, and then
turn it to the right to tighten.
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3. Slowly open the water tap and check if there are any
leaks around the connection areas. If there are water
leaks, repeat step 1 and 2.
WARNING
If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply.
Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing
technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-
pressure hose.
Connecting to a non-threaded water tap
A
B
1. Remove the adaptor (A) from the water hose (B).
2. Use a Phillips screwdriver to loosen four screws on
the adaptor.
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Installation
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C
3. Hold the adaptor and turn part (C) in the arrow
direction to loosen it by 5 mm (*).
C
4. Insert the adaptor onto the water tap, and then
tighten the screws while lifting the adaptor.
5. Turn part (C) in the arrow direction to tighten it.
D
6. While pulling down on the water hose, part (D)
connect the water hose to the adaptor. Then, release
part (D). The hose fits into the adaptor with a clicking
sound.
7. To complete connecting the water hose, see 2 and 3
on the “Connecting to a threaded water tap” section.
NOTE
• After connecting the water hose to the adaptor, pull the water hose down to check if it is connected
properly.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before
inserting the tap into the adaptor.
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Before you start
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STEP 5 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash properly.
For the load capacity for the type of clothing, see page 38.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be
reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the
load capacity is 2.0 kg or less.
CAUTION
• Unbalanced laundry may reduce the spinning performance.
• Do not slam the door. Close the door gently. Otherwise, the door may not be closed properly.
CAUTION
Make sure the laundry is fully inserted in the drum and
not caught in the door.
STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash
temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic
washing machines.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree
of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness,
contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse
cycle, blocking the drain outlet.
CAUTION
When washing wool using the Wool cycle, use a detergent dedicated to wool items. If used with the Wool
cycle, powder detergent may remain on the laundry and discolour the laundry.
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Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.
1. Put the capsule in the bottom of the empty drum
towards the rear.
2. Put the laundry in the drum on top of the capsule.
CAUTION
For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve
completely.
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To apply washing agents to the manual dispenser
A
1. Slide open the detergent drawer.
2. Apply laundry detergent to the main-wash
compartment as instructed or recommended by
the manufacturer. To use liquid detergent, see page
34. Do not exceed the max line (A) when adding
detergent.
A
3. Apply fabric softener to the softener
compartment. Do not exceed the max line (A).
Softener is dispensed into the wash during the final
rinse.
4. If you want to prewash, apply prewash detergent
to the prewash compartment as instructed or
recommended by the manufacturer.
5. Close the detergent drawer.
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Before you start
English34
CAUTION
• Do not apply powder detergent to the liquid
detergent guide.
• Concentrated fabric softener must be diluted with
water before applied.
• Do not apply main-wash detergent to the softener
compartment.
To use liquid detergent (applicable models only)
A
First insert the provided liquid detergent guide in
the main-wash compartment. Then, apply liquid
detergent to the guide below the marked max line (A).
NOTE
• Insert the liquid detergent guide only after you
remove the detergent drawer from the washing
machine by pressing release lever (A).
• After a wash, some liquid detergent may remain in
the detergent drawer.
CAUTION
• Do not use the Prewash function when you use liquid
detergent.
• Remove the liquid detergent guide when you use
powder detergent.
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Operations
NOTE
The cycle and function names that appeared in this manual may differ from your product.
Control panel
WD**B*7*****, WD**B*5*****
01 03
02
04
10
05 06 07 08 09
WD**B*9*****
01 03
02
04
10
11
05 06 07 08 09
01 Power
Tap to turn the washing machine on or off.
• If you do not manipulate the control panel for 10 minutes after the washing
machine is turned on, the washing machine automatically turns off.
• The washing machine automatically turns off when the cycle completes.
CAUTION
Do not tap to turn the washing machine off while the wash cycle is in
progress. Tap and hold to pause the cycle first, and then tap to turn the
washing machine off.
02 Navigation dial
Turn the navigation dial left or right to navigate through cycles and functions.
When you turn the navigation dial, LCD displays your selection (such as cycle,
option, and setting).
03 Start/Pause Tap and hold to start or pause an operation.
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Operations
English36
04 Display
The display shows current cycle information and estimated time remaining, or
an information message when a problem occurs.
NOTE
The actual washing time may differ from the estimated time initially displayed
on the control panel upon cycle selection.
05 OK Tap to confirm your selection of function or setting.
06 Temp. Tap to change the water temperature for the selected cycle.
• The indicator above the button indicates the default or selected setting.
07 Rinse Tap to change the rinse count for the selected cycle.
• The indicator above the button indicates the default or selected setting.
08 Spin Tap to change the spin speed for the selected cycle.
• The indicator above the button indicates the default or selected setting.
09 Options Tap to enter the Options menu.
Tap and hold for 3 seconds to enter the Settings menu.
10 Smart Control
Tap to activate or deactivate the Smart Control function.
Tap and hold to enter pairing mode to connect to the SmartThings app.
• When the Smart Control function is activated, you can control your washing
machine remotely using the SmartThings app on your smartphone or tablet
(Android or iOS).
11 Quick Drive
(WD**B*9*****
models only)
Tap to activate or deactivate the Quick Drive function. You can reduce the
overall washing time of the selected cycle settings. Quick Drive may not be
available for certain cycles.
Icon descriptions
Wi-Fi • This icon indicates that the washing machine is connected to Wi-Fi.
Smart Control • This icon indicates that Smart Control is on.
• For more information, see page 46.
Door Lock
• This icon indicates the door is locked and cannot be opened.
• The door locks automatically during a cycle and this indicator turns on.
• You can open the door when this icon disappears.
Child Lock • This icon indicates that Child Lock is on.
• For more information, see page 43.
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Operating a cycle
WD**B*7*****, WD**B*5*****
2
5 3 4
61
WD**B*9*****
2
5 3 4 5
61
1. Tap turn on the washing machine.
2. Turn the to select the cycle you want. Navigation dial
-For more information, see page 38.
3. Tap , , or to change the default cycle settings.
4. Tap , and then turn the to select additional function in the Navigation dial Options menu.
-For more information, see page 41.
5. Tap to change the settings for selected additional function.
-For WD**B*9***** model, you can tap Quick Drive to turn on or off the function.
-Not all cycles have additional functions available.
6. Tap and hold to start operation.
-Once you set the cycle you want, the screen displays a brief cycle description, maximum laundry
load, and cycle time. You can also check the cycle progress, remaining cycle time, and information
codes.
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Operations
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Cycle overview
Cycle Description Max load
(kg)
Cotton
• For cottons, bed linens, table linens, underwear,
towels, or shirts. The washing time and the rinse
count are automatically adjusted according to the
load.
• For cleaning lightly soiled cotton items at a nominal
temperature of 20 °C.
Max
AI Wash (applicable models
only)
• Adjusts the amount of detergent and the cycle
according to the load and the soil severity. This cycle
is best used with the Auto Dispense function.
Max
15' Quick Wash
For lightly soiled items in less than 2.0 kg that you want
to wash quickly.
• Use less than 20 g of detergent. Using more than 20
g of detergent may leave detergent residue.
• For liquid detergent, use a max of 20 ml of liquid
detergent.
2
Super Speed
• Fast completion for everyday items such as
underwear and shirts.
• The cycle time will differ depending on the water
supply conditions, load, and type of laundry.
5
Less Microfiber • Use this cycle to reduce the amount of microfibers
generated during washing synthetic clothes. 2
Super Eco Wash • Low temperature ecobubble cycle helps reduce
power consumption. 6
E Cotton
• Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels,
or shirts.
• For energy saving, the actual washing temperature
may be lower than specified.
Max
Synthetics • For fabrics that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like. 6
Delicates • For best performance, use suitable detergent for
delicates or silk. 2
Towels • For bath towels, washcloths, and mats. 6
Bedding • For bed spreads, bed sheets, bedding covers, etc.
• For best results, wash only 1 type of bedding. 2.5
Untitled-3 38 2023-05-19() 5:23:21
English
Operations
English42
Bubble Soak
This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is
thoroughly soaked in water bubbles for effective washing.
1. Select a cycle and change the cycle settings as necessary.
2. Tap .
3. Turn the to select , and then tap Navigation dial Bubble Soak .
4. Tap and hold .
My Cycles
Add or remove cycles to create a personal cycle list.
1. Tap .
2. Turn the to select Navigation dial My Cycles, and then tap .
-You can only edit a cycle to create a personal cycle when the washing machine is not operating.
3. Turn the to select a desired cycle.Navigation dial
4. Tap to add or remove the selected cycle.
-Addition and removal of the course is saved automatically.
5. Once you finish creating My Cycles, tap to return to the cycles screen.
NOTE
• The Drum Clean+ cycles cannot be removed from the cycles list.
• You can also edit My Cycles in the SmartThings app.
Untitled-3 42 2023-05-19() 5:23:21
English
Operations
English44
Settings
Using Settings
1. Tap and hold for 3 seconds.
2. Turn the and select the desired system setting, and then tap Navigation dial .
3. Tap to change or run the selected setting.
NOTE
To return to the main screen, tap again or turn the to select and tap Navigation dial Back .
AI Pattern
This function saves frequently used cycles and settings. When you turn the function on, the washing
machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in
frequency order.
1. Tap and hold for 3 seconds.
2. Turn the to select , and then tap Navigation dial AI Pattern .
3. Tap to select On or Off.
-The default setting is On. Set it to Off if you do not want to use this function.
-When you turn off the function, all the saved data resets.
Sound
You can turn on or off the sound from the washer.
1. Tap and hold for 3 seconds.
2. Turn the to select , and then tap Navigation dial Sound .
3. Tap to select On or Off.
-The default setting is On.
NOTE
The setting remains unchanged even if you restart the washing machine.
Calibration
You can run calibration again for accurate weight detection.
1. Tap and hold for 3 seconds.
2. Turn the to select , and then tap Navigation dial Calibration .
-Calibration does not start if the door is not closed properly.
-The drum rotates clockwise and anticlockwise for about 3 minutes.
3. When calibration is complete, the “Calibration complete” message appears on the display and the
washing machine turns off automatically.
Untitled-3 44 2023-05-19() 5:23:22
English
Operations
English48
SmartThings
Wi-Fi connection
On your smartphone or tablet, go to and turn on the wireless connection and select an AP (Access Settings
Point).
• This appliance supports the Wi-Fi 2.4 GHz protocols.
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app
with a search term of “SmartThings”. Download and install the app on your device.
NOTE
The app is subject to change without notice for improved performance.
Log in
You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow
the instructions on the app. You don’t need a separate app to create your account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user
automatically logs in.
To register your appliance to SmartThings
1. Make sure your smartphone or tablet is connected to a wireless network. If not, go to and turn Settings
on the wireless connection and select an AP (Access Point).
2. SmartThingsOpen on your smartphone or tablet.
3. If a message of “A new device is found.”, select Add.
4. If no message appears, select and select your appliance in a list of devices available. If your appliance +
is not listed, select Device Type Specific Device Model > , and then add your appliance manually.
5. Register your appliance to the SmartThings app as follows.
a. Add your appliance to SmartThings. Make sure your appliance is connected to SmartThings.
b. When registration is complete, your appliance appears on your smartphone or tablet.
Untitled-3 48 2023-05-19() 5:23:22
English
English 49
Open Source Announcement
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by contacting
our support team via http://opensource.samsung.com (Please use the “Inquiry” menu.)
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-
ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the
open source license information as related to this product. This offer is valid to anyone in receipt of this
information.
NOTE
When Wi-Fi is activated, the energy consumption increases in comparison to the values specified in the
indicative information.
Untitled-3 49 2023-05-19() 5:23:22
English
English50
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Drum Clean+
Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water
between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket.
1. Tap .
2. Turn the to select Navigation dial Drum Clean+.
3. Tap and hold .
CAUTION
• Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum may cause damage
to the laundry or the drum of the washing machine.
• To prevent limescale, add the proper amount of detergent according to your local water hardness or add
a water softener additive together with the detergent.
Drum Clean+ reminder
An alert message appears on the control panel display when it is time to run the Drum Clean+ cycle.
• The Drum Clean+ reminder blinks on the control panel once every 40 washes. It is advisable to perform
Drum Clean+ regularly.
• When you first see this reminder blinking, you can ignore the reminder for 6 consecutive washes. From
the 7th wash, the reminder no longer appears. However, it appears again on the second 40th wash.
• Even after the last process is terminated, the "Drum Clean complete" message may remain.
• Even if "Drum Clean complete" does not disappear, the machine operates normally.
• It is recommended to run the cycle regularly for hygienic purposes.
Untitled-3 50 2023-05-19() 5:23:22
English
Maintenance
English52
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.
Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and unplug the power
cord.
2. Close the water tap.
3. Loosen and disconnect the water hose from the back
of the washing machine. Cover the hose with a cloth
to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet
valve.
5. Submerge the mesh filter deeply in water so that the
threaded connector is also submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the inlet valve, and
reconnect the water hose to the inlet valve.
8. Open the water tap.
NOTE
If the mesh filter is clogged, an information code of “Check water supply faucets and restart” appears on
the screen.
Untitled-3 52 2023-05-19() 5:23:23
English
English 53
Debris filter
It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may
reduce the bubble effect.
1. Turn off the washing machine, and unplug the power
cord.
2. Drain the remaining water inside the drum. See the
Emergency drain section.
3. Open the filter cover.
-TYPE 1: Gently press the top area of the filter
cover to open.
-TYPE 2: Push down the latch of the filter cover to
open.
4. Turn the debris filter knob to the left, and drain off
the remaining water.
5. Clean the debris filter using soft brushes. Make
sure the drain pump propeller inside the filter is
unclogged.
6. Reinsert the debris filter, and turn the filter knob to
the right.
NOTE
• Some debris filters feature a safety knob that is
designed to prevent accidents by children. To open
the safety knob of the debris filter, push in and turn
it anticlockwise. The spring mechanism of the safety
knob helps open the filter.
• To close the safety knob of the debris filter, turn it
clockwise. The spring makes a rattling sound, which
is normal.
NOTE
• The “Clean drain filter” message appears on the control panel display after every 100 washes.
• If the pump filter is clogged, an information code of “ ” appears on the screen.Clean drain filter
CAUTION
• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational
failure or a leak.
Untitled-3 53 2023-05-19() 5:23:23
English
English 59
Problem Action
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
- Make sure the end of the drain hose is not placed on the floor.
- Make sure the drain hose is not clogged.
• Check if there is something stuck between the door and the diaphragm.
- If there is something stuck between the door and the diaphragm, it
may cause a leak or damage to the diaphragm.
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubble models only).
• You may not be able to see bubbles if there is too much items in the drum.
• Severely contaminated laundry may not generate bubbles.
A message appears on
the display to alert that
dispenser is open.
• Check if the detergent drawer is closed properly.
- Open the detergent drawer and close it again. Make sure it’s closed
properly.
Increased time of
washing.
• The actual washing time may differ from the estimated time initially
displayed on the control panel upon cycle selection.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
Untitled-3 59 2023-05-19() 5:23:24
English
English 61
Code Action
OC
Water has overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local Samsung
service centre.
LC LC1,
Check the drain hose.
• Make sure the end of the drain hose is not placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service centre.
3C
Check the drum motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service centre.
3CP
The electronic control needs to be checked.
• Try restarting the cycle.
• If the information code remains, contact a customer service centre.
UC
Check the pulsator motor for operation.
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
HC High temperature heating check.
• If the information code remains, contact a customer service centre.
1C
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
AC6
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically returns to normal
operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
Untitled-3 61 2023-05-19() 5:23:24
English
Troubleshooting
English62
Code Action
DC1
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
Untitled-3 62 2023-05-19() 5:23:24
English
English 63
Specifications
Fabric care chart
The following symbols provide garment care
direction. The Clothing care labels include
symbols for drying, bleaching, drying and ironing,
or dry cleaning when necessary. The use of
symbols ensures consistency among garment
manufacturers of domestic and imported items.
Follow care label directions to maximize garment
life and reduce laundering problems.
Washing
95 °C normal wash.
60 °C normal wash.
60 °C mild wash.
40 °C normal wash.
40 °C mild wash.
40 °C very mild wash.
30 °C normal wash.
30 °C mild wash.
30 °C very mild wash.
Hand wash.
Do not wash.
NOTE
The numbers in the wash tub specify the
maximum washing temperatures in degrees
celsius which must not be exceeded.
Bleaching
Any bleach allowed.
Only oxygen bleach allowed.
Do not bleach.
Drying
Tumble drying / normal temperture /
maximum exhaust temperatue 80 °C.
Tumble drying / lower temperature /
maximum exhaust temperature 60 °C.
Do not tumble dry
Line drying.
Drip line drying.
Flat drying.
Drip flat drying.
Line drying in the shade.
Drip line drying in the shade.
Flat drying in the shade.
Drip flat drying in the shade.
NOTE
• The dots indicate the drying level of the dryer.
• The lines indicate the type and place of the
drying.
Untitled-3 63 2023-05-19() 5:23:27
English
Specifications
English64
Ironing
Iron at maximum sole plate
temperature of 200 °C.
Iron at maximum sole plate
temperature of 150 °C.
Iron at maximum sole plate
temperature of 110 °C.
Caution when using steam irons (work
without steam).
Do not iron.
NOTE
The dots indicate the temperature ranges for
ironing (regulator, steam, travel irons and ironing
machines).
Professional care
Professional dry-cleaning in
perchloroethylene and/or
hydrocarbons (heavy benzines) with
normal process.
Professional dry-cleaning in
perchloroethylene and/or
hydrocarbons (heavy benzines) with
gentle process.
Professional dry-cleaning in
hydrocarbons (heavy benzines) with
normal process.
Professional dry-cleaning in
hydrocarbons (heavy benzines) with
gentle process.
Do not dry-clean.
Professional wet-cleaning.
Mild professional wet-cleaning.
Very mild professional wet-cleaning.
Do not wet-clean.
NOTE
• The letters in a circle indicate the solvents (P,
F) used in dry cleaning or wet cleaning (W).
• Generally, the line under the symbol indicates
a milder treatment (e.g. gentle cycle for easy-
care items). The double line indicates care
levels with particularly gentle treatment.
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe
local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected
to a power source. Remove the lid so that animals and small children cannot get trapped inside the
appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
• Use stain removal products and bleaches before the wash cycle only when necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the program
used).
Untitled-3 64 2023-05-19() 5:23:29
English
English 65
Specification sheet
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WD11BB******
Dimensions
Width 600 mm
Height 850 mm
Depth 695 mm
Water pressure 50-800 kPa
Net weight 84.0 kg (WD**BB*4****)
82.0 kg (WD**BB*0****)
Maximum load capacity
Washing and
spinning 11.5 kg
Drying 8.0 kg
Power
consumption
Washing and
heating AC 220-240 V /
50 Hz
1900-2300 W
Dry 1600-1900 W
Spin revolutions 1400 RPM
Spin-Drying Efficiency 5 stars
NOTE
• The design and specifications are subject to change without notice for quality improvement purposes.
• The dimensions stated here may differ slightly from the actual measurements depending on the
measuring method.
• The energy label specifications have been determined by using the following program according to
UAE.S 5010-2. (Only for UAE models)
-Set programme
Wash: Cotton 60 °C, 2 Rinse, 1400 rpm, intensive
Dry: Cotton Dry + Spin
Untitled-3 65 2023-05-19() 5:23:29
Memo
Untitled-3 66 2023-05-19() 5:23:29
Memo
Untitled-3 67 2023-05-19() 5:23:29
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.A.E 800-SAMSUNG (800 - 726 7864)
www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
OMAN 800-SAM CS (800-72627)
KUWAIT 183-CALL (183-2255)
BAHRAIN 8000-GSAM (8000-4726)
QATAR 800-CALL (800-2255)
Untitled-3 68 2023-05-19() 5:23:29
SmartThings
Untitled-2 2 2023-05-19() 5:20:14
5
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6
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8
•
•
•
•
•
•
•
•
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•
•
•
•
Untitled-2 8 2023-05-19() 5:20:15
Specyfikacje produktu
| Marka: | Samsung |
| Kategoria: | pralka |
| Model: | WD11BB904DGH |
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Najnowsze instrukcje dla pralka
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025
9 Kwietnia 2025