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Operating and Installation Instructions
Washing Machine
PW 811
PW 814
PW 818
To prevent accidents and machine damage, read
these instructions installation or use.before en-US,CA
M.-Nr. 10 662 340
Caring for the environment
2
Disposal of packaging material
The cardboard box and packing materials
protect the machine during shipping. They
have been designed to be biodegradable
and recyclable.
Ensure that any plastic wrappings, bags,
etc. are disposed of safely and kept out of
the reach of children.
Disposal of your old machine
Old electrical machines often still contain
valuable materials. However, they also con-
tain harmful substances that were essential
for the proper functioning and safe use of
the equipment. Handling these materials im-
properly or disposing of them in your house-
hold waste can be harmful to your health
and the environment. Therefore, please do
not dispose of your old machine with regu-
lar household waste.
Energy saving tips
Energy and water consumption
– Water consumption and energy usage are
determined by the size of the load.
To make the most out of your machine
load the dry load for the pro-maximum
gram you are using.
Detergent
– Do not exceed the amounts of detergent
recommended by the manufacturer on the
packaging.
– Reduce the amount of detergent for
smaller loads.
When drying with a tumble dryer
Selecting the highest possible spin speed
for the wash program will save energy when
drying in a tumble dryer afterwards.
Contents
3
Caring for the environment ................................................................................................2
Disposal of your old machine................................................................................................ 2
IMPORTANT SAFETY INSTRUCTIONS ............................................................................10
Notes on using chlorine bleach...................................................................................... 16
Antichlorine treatment .................................................................................................... 16
Description of the machine (with detergent compartment) ..........................................18
Models with detergent dispenser drawer (WEK) ................................................................. 18
Operating the washing machine ......................................................................................19
Control panel....................................................................................................................... 19
Function buttons ................................................................................................................. 20
Supervisor card ................................................................................................................... 21
Preparing for use...............................................................................................................22
Commissioning.................................................................................................................... 22
Preparing the laundry .......................................................................................................... 23
Max. load............................................................................................................................. 23
Loading the washing machine............................................................................................. 23
Washing with detergent compartment............................................................................24
Adding detergent using the detergent dispenser compartment. ........................................ 24
Bleaching agent................................................................................................................... 25
Dyes, dye removers and descaling agents ......................................................................... 25
Washing without detergent compartment ......................................................................26
Continuing program after "Dispensing system fault" message .......................................... 26
Dispensing quantities .......................................................................................................... 26
Commissioning the dispenser pumps................................................................................. 26
Dispenser calibration........................................................................................................... 26
Washing..............................................................................................................................28
Detergent dispensing .......................................................................................................... 28
Detergent dispensing ..................................................................................................... 28
Detergent dispensing quantity ....................................................................................... 28
Water hardness levels .................................................................................................... 28
Selecting a program ............................................................................................................ 28
Further functions, Selecting Pre-wash, Starch stop or Without spin ............................. 28
Changes before program start ....................................................................................... 29
Starting a program .............................................................................................................. 30
Opening the door after the program has finished ............................................................... 32
Procedure in the event of a program interruption during operation: ................................... 33
Washing by card operation...............................................................................................34
Card operation..................................................................................................................... 34
Laundry load operation ....................................................................................................... 35
Additional functions ..........................................................................................................36
Language selection ............................................................................................................. 36
Start time............................................................................................................................. 36
Canceling the start time function ................................................................................... 37
With Pre-wash ..................................................................................................................... 37
Contents
4
Starch .................................................................................................................................. 37
Adding from the dispenser drawer................................................................................. 37
Adding directly into the drum ......................................................................................... 38
Without spin ........................................................................................................................ 39
Program stop....................................................................................................................... 39
Canceling a program ........................................................................................................... 39
Cancelling a locked program............................................................................................... 40
Skip program ....................................................................................................................... 40
Optional modules ..............................................................................................................42
Liquid dispensing (optional for machines with detergent compartment) ............................ 42
Continuing program after "Dispensing system fault" message .......................................... 42
Deselecting dispensing ....................................................................................................... 43
Dispensing quantities .......................................................................................................... 43
Connecting the dispenser pumps ....................................................................................... 43
Commissioning the dispenser pumps................................................................................. 43
Dispenser calibration........................................................................................................... 44
Cleaning and maintenance of the dispensing system......................................................... 45
Peak-load cut-out................................................................................................................ 46
Communication module ...................................................................................................... 46
Operating data..................................................................................................................... 46
Overall data ......................................................................................................................... 48
Program data....................................................................................................................... 48
Deleting data ....................................................................................................................... 50
Weighing system / weighing base....................................................................................... 51
Resetting the load display to zero.................................................................................. 51
Problem solving guide ......................................................................................................52
Opening the door and drain valve in an emergency ........................................................... 52
Service interval and BGR display........................................................................................ 54
Fault messages ................................................................................................................... 54
Technical service ................................................................................................................. 56
Frequently Asked Questions ............................................................................................57
Problem solving guide......................................................................................................... 57
The program does not start................................................................................................. 57
An unsatisfactory wash result ............................................................................................. 58
General problems with the washing machine ..................................................................... 59
To continue a program after an interruption to the power supply ....................................... 59
Possible reasons for increased levels of foaming ............................................................... 60
Stretching of large items ..................................................................................................... 61
Cleaning and care .............................................................................................................62
Cleaning and care ............................................................................................................... 62
Cleaning and care .......................................................................................................... 62
Build-up of rust.................................................................................................................... 62
Cleaning the detergent dispenser drawer and siphon ........................................................ 62
Installation and connection ..............................................................................................64
Installing the washing machine ........................................................................................... 64
General operating conditions .............................................................................................. 64
Facilitating maintenance...................................................................................................... 65
Installation on a base .......................................................................................................... 65
Contents
5
Shipping struts .................................................................................................................... 66
Remove the shipping struts. ............................................................................................... 66
Water connection ................................................................................................................ 67
Connection to the cold water supply .................................................................................. 67
Dispensing agent connection to the liquid dispensing mixing compartment ..................... 68
Drainage .............................................................................................................................. 69
Electrical connection ........................................................................................................... 70
Program chart....................................................................................................................71
Program chart - Basic programs ......................................................................................... 71
Cottons Hygiene program .............................................................................................. 71
Cottons programs .......................................................................................................... 72
Minimum iron programs ................................................................................................. 74
Delicates and woolens' programs ................................................................................. 75
Separate rinse ............................................................................................................... 76
Separate spin ................................................................................................................ 76
Separate drain ............................................................................................................... 76
Starch ............................................................................................................................ 76
Program chart - Hotel/Restaurant/Catering ........................................................................ 77
Programs for bedding and toweling ............................................................................... 77
Mattress covers.............................................................................................................. 77
Spa toweling................................................................................................................... 78
Bathrobes....................................................................................................................... 78
Kitchen laundry .............................................................................................................. 78
Table linen ...................................................................................................................... 79
'Curtains' program package:.......................................................................................... 79
Program chart - Bedding .................................................................................................... 80
Program chart - Disinfection ............................................................................................... 82
Disinfection - general information ....................................................................................... 84
What is disinfection?...................................................................................................... 84
Thermal disinfection....................................................................................................... 84
Chemo-thermal disinfection ........................................................................................... 84
RKI-List (Robert-Koch-Institute)..................................................................................... 84
Disinfection process according to areas of impact........................................................ 84
VAH list ........................................................................................................................... 85
Avoidance of contamination or recontamination............................................................ 85
Cleaning dispenser drawers and siphons ...................................................................... 85
"Clean machine" program ................................................................................................... 86
Program chart...................................................................................................................... 87
Mop programs................................................................................................................ 87
Mop load size (cotton).................................................................................................... 89
Mop load size (microfiber) .............................................................................................. 90
Mats / pads programs .................................................................................................... 90
Cleaning cloth programs ............................................................................................... 91
Program chart - Fire brigade ............................................................................................... 93
Protective clothing programs ......................................................................................... 93
Mask programs .............................................................................................................. 95
Chemical protection suits programs .............................................................................. 96
Program chart - Textile cleaner ........................................................................................... 97
Program chart - Reproofing................................................................................................. 98
Program chart - Riding stables ........................................................................................... 99
Program chart - Sport ....................................................................................................... 101
Contents
6
Program chart - Sluice ...................................................................................................... 103
Sluice program sequence............................................................................................. 104
Program chart - Water recovery (WRG)............................................................................. 105
Control panel ...................................................................................................................106
Control panel..................................................................................................................... 106
Function buttons ............................................................................................................... 107
General information ........................................................................................................109
Overview of function levels ............................................................................................... 109
Access to Supervisor level / changing the password..................................................110
Password........................................................................................................................... 110
Change password ............................................................................................................. 111
Language / Time, Date....................................................................................................112
Main menu options:........................................................................................................... 112
Language option ............................................................................................................... 112
Select local language ........................................................................................................ 112
Time of day, Date option................................................................................................... 113
Dispensing option ...........................................................................................................114
Dispensing option ............................................................................................................. 114
Approved mode option ...................................................................................................116
Approved mode option ..................................................................................................... 116
Programming ...................................................................................................................117
Program structure.............................................................................................................. 117
Copy menu option ............................................................................................................ 119
Copy program .............................................................................................................. 119
Copy area..................................................................................................................... 120
Copy block ................................................................................................................... 121
Delete menu option ........................................................................................................... 122
Delete program............................................................................................................. 123
Delete area ................................................................................................................... 124
Delete block ................................................................................................................. 125
Change menu option......................................................................................................... 126
Create new menu option ................................................................................................... 127
Program header................................................................................................................. 128
Program number........................................................................................................... 128
Program name .............................................................................................................. 129
Material number ........................................................................................................... 129
Area 1 - 2 - 3 ................................................................................................................ 129
Weighing....................................................................................................................... 130
Nominal load ................................................................................................................ 130
Minimum water level .................................................................................................... 130
Fill type ......................................................................................................................... 131
Approve........................................................................................................................ 132
Lock.............................................................................................................................. 132
Peak-load ..................................................................................................................... 132
Hot water control.......................................................................................................... 133
Price ............................................................................................................................. 133
Contents
7
Block programming........................................................................................................... 134
Entering Block programming........................................................................................ 134
Basic parameter settings.............................................................................................. 134
Block name .................................................................................................................. 135
1. Block activation........................................................................................................ 136
2. Program stop 1......................................................................................................... 136
3. Program stop signal 1. ............................................................................................. 136
4. Heating ..................................................................................................................... 137
5. Free temperature selection....................................................................................... 137
6. Temperature ............................................................................................................. 137
7. Hysteresis................................................................................................................. 137
8. Warm Up .................................................................................................................. 137
9. Level 1 ...................................................................................................................... 138
10. Intake path 1........................................................................................................... 138
11. Dispensing type...................................................................................................... 139
12. Dispensing phase 1................................................................................................ 139
13. Dispensing stop 1................................................................................................... 140
14. Agitation from level................................................................................................. 140
15. Level stop 1 ............................................................................................................ 141
16. Wash time 1............................................................................................................ 141
17. Thermostop ............................................................................................................ 142
18. Level 2 .................................................................................................................... 142
19. Intake path 2........................................................................................................... 142
20. Dispensing phase 2................................................................................................ 142
21. Dispensing stop 2................................................................................................... 142
22. Level stop 2 ............................................................................................................ 143
23. Wash time 2............................................................................................................ 143
24. Cool Down.............................................................................................................. 143
25. Wash time 3............................................................................................................ 143
26. Program stop 2....................................................................................................... 143
27. Program stop signal 2 ............................................................................................ 143
28. Drainage path 1 ...................................................................................................... 143
29. Drain level............................................................................................................... 143
30. Wash time 4............................................................................................................ 144
31. Drainage path 2 ...................................................................................................... 144
32. Free spin speed selection....................................................................................... 144
33. Spin ........................................................................................................................ 144
34th repetition .............................................................................................................. 145
35. Block end signal..................................................................................................... 145
Contents
8
Settings option .................................................................................................................. 146
Sub-menu options:....................................................................................................... 146
Memory function .......................................................................................................... 147
Basic program lock ...................................................................................................... 147
Buzzer........................................................................................................................... 147
Unit Temperature, Second, Minute, Hour, Length, Mass, Volume, Pressure, Revolutions .
147
Maximum temperature selection.................................................................................. 149
Maximum spin speed selection.................................................................................... 149
Display.......................................................................................................................... 150
Display Stand by .......................................................................................................... 151
Contrast setting............................................................................................................ 151
Button allocation .......................................................................................................... 151
Time of day................................................................................................................... 151
Date display.................................................................................................................. 151
Dispenser calibration.................................................................................................... 152
Dispensing throughput (D1 to D13).............................................................................. 153
Dispensing correction factor (D1 to D13) ..................................................................... 154
Dispenser level reminder (D 1 to D 13)......................................................................... 154
Password...................................................................................................................... 155
Medium water pressure................................................................................................ 155
Heat .............................................................................................................................. 155
Customer data.............................................................................................................. 155
Currency....................................................................................................................... 157
Laundry load menu option ................................................................................................ 157
Cards................................................................................................................................. 158
Cards............................................................................................................................ 158
Supervisor card ............................................................................................................ 158
Information on calling up card content ........................................................................ 159
Locking cards ............................................................................................................... 159
Key card ....................................................................................................................... 159
Saving changed data ................................................................................................... 160
Laundry load operation ................................................................................................ 160
Data to card.................................................................................................................. 161
Program data................................................................................................................ 161
Dispensing data............................................................................................................ 162
Setting data.................................................................................................................. 163
Language data ............................................................................................................. 164
Control data.................................................................................................................. 164
Language...................................................................................................................... 165
Dispensing.................................................................................................................... 165
Program........................................................................................................................ 166
Settings ........................................................................................................................ 168
Delete card ................................................................................................................... 168
Contents
9
Manual control................................................................................................................... 170
Switch to manual control.............................................................................................. 170
Ending Manual control ................................................................................................. 170
Water intake ............................................................................................................ 170
Dispensing ............................................................................................................... 171
Washing and heating ............................................................................................ 172
Drainage with drum rotation ................................................................................. 172
Spin ......................................................................................................................... 172
Function combinations................................................................................................. 173
Technical data..................................................................................................................174
PW 811 machine data ....................................................................................................... 174
Electrical connection .................................................................................................... 174
Installation dimensions................................................................................................. 174
Weight and floor load ................................................................................................... 174
Emission levels............................................................................................................. 174
Product safety .............................................................................................................. 174
PW 814 machine data ....................................................................................................... 175
Electrical connection .................................................................................................... 175
Installation dimensions................................................................................................. 175
Weight and floor load ................................................................................................... 175
Emission levels............................................................................................................. 175
Product safety .............................................................................................................. 175
PW 818 machine data ....................................................................................................... 176
Electrical connection .................................................................................................... 176
Installation dimensions................................................................................................. 176
Weight and floor load ................................................................................................... 176
Emission levels............................................................................................................. 176
Product safety .............................................................................................................. 176
IMPORTANT SAFETY INSTRUCTIONS
10
This washing machine complies with current safety requirements. Inappropriate use can,
however, lead to personal injury and damage to property.
To avoid the risk of accidents and damage to the machine, please read these instruc-
tions carefully before using it for the first time. They contain important information on its
safety, installation, use and maintenance.
If other persons are being shown how to operate the machine, they must be given or in-
formed of these important safety instructions.
Keep these operating instructions in a safe place and pass them on to any future user.
Proper use
The washing machine is designed for industrial use.
The washing machine is intended for use in a industrial environment.
If the washing machine is operated in a industrial environment, it must only be operated
by instructed / trained personnel or specialists. If the machine is operated in a publically
accessible area, the operator must ensure its safe use.
This washing machine is only intended for items of laundry which have not been impreg-
nated with dangerous or inflammable substances.
Only machine wash articles which have a care label stating that they are suitable for ma-
chine washing or for wet cleaning.
This machine must be used as described in these instructions and must be checked on
a regular basis to make sure it is functioning correctly. Maintenance must be carried out
when necessary.
The washing machine is not intended for outdoor use.
Do not install the washing machine in a room where there is a risk of frost. Frozen hoses
may burst or split. The reliability of the electronic control unit may be impaired at tempera-
tures below freezing point.
The machine must not be used in a non-stationary location (e.g. on a ship).
This washing machine can only be used by people with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, if they are supervised while using
it or have been shown how to use it in a safe way and understand and recognize the con-
sequences of incorrect operation.
Children must be kept away from the washing machine unless they are constantly su-
pervised.
Please supervise children in the vicinity of the washing machine and do not let them
play with it.
Disinfection programs must not be interrupted as this could compromise the result. It is
the operator's responsibility to ensure that the standard of disinfection in thermal as well as
chemo thermal procedures is maintained (in accordance with local and national health and
safety regulations) by carrying out suitable validation tests.
Any uses other than those listed above are prohibited. The manufacturer accepts no lia-
bility in such cases.
IMPORTANT SAFETY INSTRUCTIONS
11
Preventing problems
Do not use chemical cleaning agents such as those used for dry cleaning in this ma-
chine.
Danger of fire or explosion.
When washing with high temperatures please be aware that the porthole glass can get
hot.
Danger of burning.
Close the drum door after each cycle. This is to avoid the risk of children trying to climb
into the machine or hide things it and animals getting into the drum.
Do not damage, remove or bypass the safety components or control elements of this
washing machine.
Machines with a damaged control panel, wires, or cables must not be used until they
have been repaired.
Water used for washing in this machine is not drinking water. It must be discharged into
a proper drainage system in accordance with local codes.
Always make sure that the drum is stationary before reaching in to remove laundry.
Reaching into a moving drum is extremely dangerous.
When closing the door take care not to trap extremities between the door and the frame.
Caution! The door locks automatically as soon as the program starts.
If the detergent compartment drawer is open and the chute is missing, there is a danger
of scalding from splashing water.
Do not operate the machine if any of its components are missing!
Always follow the instructions of the chemical manufacturer when using cleaning agents
and special application chemicals. Only use such chemicals for the purpose and in the sit-
uation specified by the manufacturer in order to avoid the danger of adverse chemical re-
actions and material damage.
IMPORTANT SAFETY INSTRUCTIONS
12
Technical safety
Installation and repair work to electrical machines must only be carried out by a qualified
person in strict accordance with current local and national safety codes. Repairs and other
work by unqualified persons could be dangerous.
Before setting up the washing machine, check it for any externally visible damage. Do
not install or use a damaged machine.
The electrical safety of this washing machine can only be guaranteed if it is grounded
properly. It is essential that this standard safety requirement is met. If in any doubt, please
have building's wiring system inspected by a qualified electrician. Miele cannot be held li-
able for the consequences of an inadequate grounding system (e.g. electric shock).
Unauthorized repairs could result in unforeseen dangers for the user, for which the man-
ufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorized
service technician, otherwise any subsequent damage will not be covered by the warranty.
Do not make any alterations to the machine, unless authorized to do so by Miele.
The machine must be isolated from the power supply when cleaning and maintaining
the machine and in the event of a fault. The machine is only completely isolated from the
power supply when:
– it is switched off at the wall socket and the plug is withdrawn, or
– the fuse is removed from the building wiring or
– the circuit breaker has been tripped.
See "Installation and connection - Electrical connection".
The machine must only be connected to the on-site water supply using a new hose kit.
Old hose kits must not be re-used. Check the condition of the hoses regularly so that you
can replace them in good time and avoid the risk of any water damage.
In the event of a leak, disconnect the washing machine from the power supply immedi-
ately and rectify the cause of the leak before using the washing machine again.
In the case of a fault with the steam heating there can be increased temperatures in the
vicinity of the door, the detergent compartment panel and in the drum interior (especially at
the edges). Danger of burning.
This only applies for machines with steam heating.
Faulty components may only be replaced by Miele original parts. Only when these parts
are fitted can Miele guarantee the safety standards of the machine.
If this machine is being used in a industrial environment, please ensure that all relevant
health and safety regulations are obeyed and testing is carried out in compliance with local
and national regulations. The test book for all necessary test documentation is available
from Miele Technical Service.
Please observe the instructions in "Installation and connection" and "Technical data".
The plug (if so equipped) for the washing machine must always be kept accessible so
that it can be easily disconnected from the power supply.
If the machine is hard wired, a quick means of disconnect must be installed.
IMPORTANT SAFETY INSTRUCTIONS
13
For hard-wired machines, a quick means of disconnect must be provided on site. The
isolator must be located in the immediate vicinity of the washing machine and be easily
recognizable, accessible without hindrance and easy to operate.
IMPORTANT SAFETY INSTRUCTIONS
14
Correct use
The maximum dry laundry weight for the PW 811 is 26 lb (12 kg), for the PW 814 - 35 lb
(16 kg), and for the PW 818 it is 44 lb (20 kg). See the "Program chart" for the maximum
recommended loads for individual programs.
Before using the machine for the first time, check that the shipping struts at the rear of
the machine have been removed (see "Installation - Removing the shipping struts"). During
spinning, a shipping strut which is still in place may result in damage to both the machine
and adjacent furniture or appliances.
Never try to open the washing machine door using force. The door can only be opened
when a corresponding message appears in the display.
Do not push the swinging unit of the machine backwards while the machine is in opera-
tion.
When closing the door there is a danger of crushing and shearing between the door
frame and the drum opening and also the hinges. Take care as the door locks automati-
cally when the machine starts!
Turn off the water supply if the machine is to be left for any length of time (e.g. vacation),
especially if there is no floor drain (gully) in the immediate vicinity.
Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find
their way into the machine with the laundry. These may damage components of the ma-
chine (e.g. suds container, drum), which in turn can result in damage to the laundry.
If the correct amount of detergent is dispensed, the machine should not need to be
descaled. If, however, you do wish to descale it, only use proprietary non-corrosive descal-
ing agents and strictly observe the instructions on the packaging. A special descaling
agent is available to order from Miele (see "Optional accessories").
Textiles which have been pre-treated in solvent based cleaning agents must be thor-
oughly rinsed in clean water before being placed in the machine.
Do not use solvent based cleaning agents, e.g. those containing benzene, in this ma-
chine, as this may result in damage to component parts and create toxic fumes. Such
agents also pose a fire and explosion hazard.
Do not store or use benzene, petrol, paraffin, or other easily flammable liquids near the
machine. Do not use the machine lid as a resting place.
Danger of fire or explosion.
Do not store chemicals (liquid detergent etc.) on the machine lid. They can damage lac-
quered surfaces and cause discoloration. Accidental chemical spillages must be thor-
oughly removed using a wet cloth.
A fan outlet is located on the rear of the tumble dryer. This area must not be blocked.
Please ensure that the minimum gap required, as shown on the installation drawing, is
maintained.
Only use dyes specified by the manufacturer as being suitable for use in a domestic
washing machine. Always observe the manufacturer's instructions carefully.
IMPORTANT SAFETY INSTRUCTIONS
15
Color run and dye removers contain sulphur compounds which can cause damage such
as corrosion. Use these products only if the manufacturer expressly states that they are
suitable for use in a washing machine.
The stainless steel surfaces must not come into contact with liquid cleaning and disin-
fecting agents which contain chlorine or sodium hypochlorite. These agents can have a
corrosive effect on stainless steel. Aggressive vapors containing chlorine can also be cor-
rosive. Do not store containers of these agents near the machine.
Do not use a power washer or hose to clean the machine.
IMPORTANT SAFETY INSTRUCTIONS
16
Chlorine and component damage
Frequent use of chlorine products increases the risk of damage to components.
Notes on using chlorine bleach
The use of agents containing chlorine, such as sodium hypochlorite and chlorine bleach in
powder form, can damage the protective upper surface of stainless steel and cause corro-
sion to components. Factors affecting this are chlorine concentration levels, contact time,
and temperature. It is therefore advisable to avoid the use of such agents. Oxygen based
bleaching agents should be used instead.
If you still need to use chlorine-based bleach for specific soiling, you will need to perform a
neutralizing step each time. If this is not done machine components and laundry can suffer
irreparable damage.
Antichlorine treatment
Anti-chlorine treatment has to be carried out immediately after chlorine bleach has been
used. The use of hydrogen peroxide or an oxygen based cleaning or bleaching agent is
recommended and the laundry should not be drained in between.
With thiosulfate, especially when used with hard water, gypsum can form, which can lead
to incrustations on laundry or deposits in the machine, on the laundered items or a build-
up of deposits in the machine. The use of hydrogen peroxide is preferable as it aids the
chlorine neutralizing process.
The exact quantity of additives and the treatment temperatures required must be set and
tested on site in accordance with the dosage recommendations of the detergent and addi-
tive manufacturers. The laundry must also be tested to check whether it contains any ac-
tive chlorine residues.
IMPORTANT SAFETY INSTRUCTIONS
17
Accessories
Accessory parts may only be fitted when expressly approved by Miele. If other parts are
used, any claims from the warranty will be void.
Disposal of your old machine
Before disposing of a washing machine, render the door lock inoperable so that children
cannot lock themselves in the machine by mistake and endanger their lives.
Miele cannot be held liable for damage caused by failure to comply with these safety in-
structions and warnings.
Description of the machine (with detergent compartment)
18
Models with detergent dispenser drawer (WEK)
⑥ ⑧ ⑨ ⑧
⑩
⑦②①
③
④
⑤
aDisplay
see "Control panel" section
bEmergency-stop switch
see "Control panel" section
cDoor handle
dDoor
eFour height adjustable feet
fDetergent dispenser drawer
gElectrical connection
hCold water connection
iHot water connection
j2x hard water connection
(Optional)
kConnections for external dispenser
pumps
lVapor extraction/free outlet TypeAB
mCommunication module slot
The XKMRS232 communication module
is available as an optional accessory.
nDrain valve
oCold water connection for liquid dis-
pensing
(Optional)
pCard reader
see "Control panel" section
qFan casing
See "Installation and connection"
Operating the washing machine
19
Control panel
aDisplay
When the machine is switched on the welcome screen will appear
briefly, followed by the first program or the last program started.
bFunction buttons
These buttons can be allocated specific functions depending on
the status of the machine.
These appear in the display above the buttons and are highlighted
when selected.
By reprogramming "Direct button allocation" the first 6 programs in
the program list can be selected using buttons 1 - 6.
cStart button
When this is pressed, the selected program will start. After a pro-
gram has been started, the display content can be shown again by
pressing this button.
dOptical interface PC
Using PC software, data can be transmitted to and from the con-
trols to a PC.
The optical interface on the control panel provides the connection
point.
eMultifunction selector
This is used to select menu options (by turning it) and to confirm
your selection (by pressing it).
fCard reader
When a card is inserted, the wash programs on the card can be
used. Insert the card in the direction of the arrows.
gI Power On button
For switching the machine on
h0 Power Off button
For switching the machine off
Operating the washing machine
20
iEmergency-stop switch
The emergency-stop switch puts the machine into a safe state in
the event of danger or in order to prevent danger. The emergency-
stop switch must be positioned so that it is directly accessible in
the event of an emergency. , the machine is not discon-Caution
nected from the power supply!
Once the hazard has been cleared, turn the switch clockwise to re-
lease it.
Press the "START" button again to resume the interrupted pro-
gram.
Function buttons
 Stop/Finish
When a program has started, the right-hand function button acts as a
stop button.
When it is pressed the selected program is stopped, pressing it again
finishes the stopped program.
 Block plus
The corresponding program block (e.g. Pre-wash) is added to the
program.
 Starch stop
Press this button if the laundry is to be starched.
 Spin cycle
 Without spin
Press this button if a final spin is not required after the final rinse.
 Settings
 Start time
If you press this button before starting the program, information about
selecting a start time will appear on the display.
 Information
When the program has started current program information can be
displayed here.
 Manual control
 Skip
Return to previous display page.Back
/ Next / last line
 Save
See Access to supervisor level
1-999 all programs
 Delete (backwards)
a A Lower - upper case
Operating the washing machine
21
A a Upper - lower case
 Water intake
 Dispensing
 Dispensing switched off
 Washing and heating
 Drainage with drum rotation
 Card
 Checked
 Program locked
If a program is locked, after 1minute it can no longer be stopped and
canceled with the finish button.
 Program unlocked
 Data transfer
Supervisor card
For more information on data transmission from the controls to the
card and vice versa see Programming instructions.
The card can hold up to max. 30 programs each consisting of
6blocks.
The back of the card can be written on.
Preparing for use
22
Commissioning
 The machine should be commissioned by a Miele service tech-
nician or an authorized Miele Service dealer only.
Open the supply valves for water and steam, depending on heating
type.
Switch the machine on at the on-site power switch.
Switch the machine on with the Power On button.I
PROFESSIONAL
PW 8xx
M
Welcome
The welcome screen will appear in the display.
1 Cottons Hygiene 194
2 Cottons Universal 140
3 Cottons Intensive 140
°F
°F
°F
Depending on the program selected, the following will appear in the
display:
Then the program list appears.
The last started program is highlighted.
Tip: Turn the multifunction selector to select a program and press the
"START" button to start it immediately.
Preparing for use
23
Preparing the laundry
Empty all pockets.
 Foreign objects (e.g. nails, coins, paper clips, etc.) can cause
damage to fabrics and to components in the machine.
Max. load
(dry laundry)
PW811 PW814 PW818
max. 26 lb (12 kg) max. 35 lb (16 kg) max. 44 lb (20 kg)
Maximum load weights are given in the program chart.
Loading the washing machine
Switch on the washing machine with the button.
Pull the door handle to open the drum door.
Unfold the laundry and load loosely in the drum. Mixing both large
and small items gives better wash results and also helps distribute
the load evenly during spinning.
The most efficient use of energy and water is achieved when a full
load is washed. However, do not overload as this reduces cleaning
efficiency and causes creases.
Closing the door Close the door by pressing it until the pre-latch engages.
 Make sure that no items are caught between the door and the
seal.
The door will engage but not lock. The door locks automatically as
soon as the machine is started.
Washing with detergent compartment
24
Adding detergent using the detergent dispenser com-
partment.
For standard wash programs add powder detergent for the main
wash to the compartment and if desired, add detergent for a
pre-wash to the compartment. Add fabric softener to the front
of the compartment.
Add any other liquid agents to the back of the compartment (if
this has been programmed).
Do not fill compartment above the level marker with liquid
agents, as they will get through the siphon and into the suds con-
tainer before needed.
Otherwise they will run straight through the siphon in the suds con-
tainer.
Washing with detergent compartment
25
Bleaching agent
Only use bleach on textiles marked with the symbol on the washΔ
care label.
Liquid bleaching agents must only be dispensed through the desig-
nated dispenser compartment. The agent will then be dispensed au-
tomatically during the 2nd rinse. Liquid bleaching agents should only
be used on colored textiles which have a wash care label stating that
they are colour fast and suitable for bleaching.
 Frequent use of chlorine products increases the risk of damage
to components.
Dyes, dye removers and
descaling agents
Proprietary dyes, dye removers and descaling agents may only be
used in this machine if the manufacturer expressly states that they
are suitable for use in a washing machine. Instructions on the pack-
aging must be observed.
Washing without detergent compartment
26
Continuing program after "Dispensing system fault"
message
If the dispensing container is empty the pump and the machine
switch off independently. At the same time the machine indicates a
lack of liquid detergent.
Dispensing system fault
Fill dispensing container ??.
Press Start.
 
Fill the dispenser container.
Press the "Start" button to continue the program.
Dispensing quantities
Please follow the detergent manufacturer's instructions.
Always follow the instructions of the chemical manufacturer when
using cleaning agents and special application chemicals. Only use
such chemicals for the purpose and in the situation specified by
the manufacturer in order to avoid the danger of adverse chemical
reactions and material damage.
Correct dosage also depends on the viscosity of the liquid detergent.
It should therefore be allowed to settle to room temperature before
being used.
Commissioning the dispenser pumps
Before the liquid dispenser pumps can be used the liquid detergent
must be drawn into the system and the set amount to be dispensed.
Dispenser calibration
Dispenser calibration is used to measure the throughput of individual
dispenser pumps.
To go directly to
Dispenser calibra-
tion when the ma-
chine is switched
off:
Press and hold multifunction button 2 and switch the machine on
using Power On .
Dispensing calibration Main menu
Dispensing pump 1
Dispensing pump 2
Options:
– Dispenser pump 1to13
Select a dispenser pump.
When a dispenser pump is selected, the following will appear in the
display:
Washing without detergent compartment
27
Dispensing calibration Dispensing pump 1
V: 100 ml
0/1
0st: P: No
Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml
steps.
Press multifunction button 0/1
The dispensing tube will fill up.
Press the0/1 button to stop the process.
Place the hose of the dispenser pump which is being checked at an
upward gradient in a measuring vessel.
 Irritant detergents.
Irritant for skin and eyes
Avoid contact with skin and eyes, wear protective clothing.
Return to the main menu by pressing "Back".
Dispensing calibration Main menu
Dispensing pump 1
Dispensing pump 2
Select a dispenser pump.
Dispensing calibration Dispensing pump 1
0/1
0 st: P: NoV: 100 ml
Press multifunction button0/1 .
Stop the pump by pressing the 0/1 button, or it will stop automatically
after 60seconds.
Measure the amount of liquid dispensed into the measuring vessel.
Dispensing calibration Dispensing pump 1
0/1
30 st: P: 200 ml/min100 ml
Enter the measured value into the"V:" field.
The throughput P is calculated in ml/min. by the controls.
Press the "Save" button.
The measured value is allocated to the pump.
Reconnect the hose.
Washing
28
Detergent dispensing
Detergent dis-
pensing
Avoid dispensing more than the required amount as this can cause
excessive foaming.
– Only use low foaming detergents.
– Dispense according to the detergent manufacturer's recommenda-
tions.
The amount to dispense will depend on:
– the amount of laundry
– the water hardness level in your area
– the type and level of soiling of the laundry
Detergent dis-
pensing quantity
Please dispense according to water hardness levels and follow the
detergent manufacturer's instructions.
Water hardness
levels
Hardness range gpg ppm
I (soft) 0 - 8.7 0 - 149
II (medium) 8,7 - 14.6 149 - 249
III (hard) Above 14.6 Above 249
Check with your local water supplier if you do not know the water
hardness level in your area.
Selecting a program
Select a program (e.g. Program1 Cottons hygiene) by turning the
multifunction selector.
The following (e.g.) will appear in the display:
197 Empty Water Reclamation
1 Cottons Hygiene 194
2 Cottons Universal 140
Cold
°F
°F
Further functions,
Selecting Pre-
wash, Starch stop
or Without spin
Press the multifunction selector to confirm your choice of language.
The following (e.g.) will appear in the display:
1 Cottons Hygiene
194 Main Wash
Rinse 1150 rpm
+ 
11,0/11,0 kg
°F
Add the Pre-wash program block, if required, by pressing the
"Block plus" function button.
When the "Block plus" function button is pressed, the following
appears in the display:
Washing
29
1 Cottons Hygiene
104 Pre-wash
Main Wash 1150 rpm
+
11,0/11,0 kg
194
°F
°F
The " "field is highlighted in the display.
Tip: The function can be deselected by pressing the button again.
Tip: Press the "Starch stop" button to starch the laundry.
Tip: If you do not want a spin after the final rinse, press the "With-
out spin" button.
If you do not want to make any further changes to the program:
Press the "START" button.
The wash program will start.
Changes before
program start
If changes are to be made before the start of the program, e.g. load,
temperature or spin speed:
Load capacity The corresponding load weight can be entered manually before the
start of the program.
1 Cottons Hygiene /11,0 kg11,0
Pre-wash
Main Wash
104
194
+ 
°F
°F
Select the "Load capacity" field by turning the multifunction selec-
tor and press the multifunction selector to confirm your selection.
Select the load capacity you want by turning the multifunction se-
lector and press the multifunction selector to confirm the value en-
tered.
Temperature The temperature can be set in from increments of 1°F / 1°C incre-
ments from cold, 59 - to max. 203°F / 15 - 95°C before the program
start.
Select the "Temperature" field (104°F / 40°C for Pre-wash) by turn-
ing the multifunction selector and press the multifunction selector to
confirm your selection.
1 Cottons Hygiene 11,0/11,0 kg
Pre-wash
Main Wash
104
194
+ 
°F
°F
Change the temperature by turning the multifunction selector and
press the multifunction selector to confirm the value entered.
Spin speed The spin speed can be altered in 25rpm increments from 300 up to
the maximum spin speed. it cannot be set between 0und300rpm.
Washing
30
Select the "Spin speed" field (1100rpm for final spin) by turning the
multifunction selector and press the multifunction selector to con-
firm your selection.
1 Cottons Hygiene
194 Main Wash
Rinse 1150 rpm
+ 
11,0/11,0 kg
°F
Change the spin speed by turning the multifunction selector and
press the multifunction selector to confirm the value entered.
Maximum spin
speeds PW 811 PW 814 PW 818
1150rpm 1075rpm 1075rpm
The maximum spin speed depends on the program selected.
Starting a program
Press the "START"button.
The wash program will start.
Once the program has started, progress is shown on the display.
1 Cottons Hygiene
104 Pre-wash
Main Wash
+  
68
Finish at 12:35
°F °F
In the 2ndline of the display, in this case pre-wash, the current suds
temperature is shown.
1 Cottons Hygiene
194 Main Wash
Rinse 1
+  
140
Finish at 12:35
°F°F
If the pre-wash program block is finished, the main wash program
block will appear in the second line of the display with the current
suds temperature. The next program block, in this case rinse1, is
shown below.
Tip: The "program finished" display on the right shows the time that
the program will finish.
1 Cottons Hygiene
194 Main Wash
Rinse 1
+   
140
Finish at 12:35
°F °F
Press the "Information" button.
Washing
31
Further information will appear in the display, for example:
1 Cottons Hygiene
Delay start : 10.07.2010
Start time: 9:47
Time after start
Time left 0h 11min
0 h 23 min
:
:
1 Cottons Hygiene
Repetition
Time left 0h 11min
No:
:
1 Cottons Hygiene
Block 2
:
Wash time 1Program step
Rinse 2:
Cottons Hygiene1
Required water level
:
Actual temperature
60
95
1 Cottons Hygiene
:
°F
mm
Required temperature
:
140
1 Cottons Hygiene
:
Spin speed 40 U/min
°F
Rhythm
12 / 3
1 Cottons Hygiene
:
Press the "Back" button.
The display will automatically revert to the program cycle.
Washing
32
Opening the door after the program has finished
At the end of the program, when the drum has stopped rotating and
no water is left in the machine, the following (for example) appears on
the display:
1 Cottons Hygiene
Program finished
Door can be opened.
 
At the same time, a buzzer sounds for 5seconds at the end of the
program.
The door is unlocked automatically.
Pull the door handle to open the door.
The door catch must be disengaged.
Never use force to open the door!
If the door cannot be opened, follow the instructions in "Opening
the door in an emergency".
Remove the laundry.
Washing
33
Procedure in the event of a program interruption during
operation:
If the program is interrupted when there is water remaining in the ma-
chine or during a spin, the following (e.g.) will appear in the display:
1 Cottons Hygiene
Program finished. Water in the drum.
or
1 Cottons Hygiene
Program finished. Drum still rotating.
 
The door is locked.
The drum door is locked. Do not attempt to open it using force.
Press the "Water drainage" button or select the Separate spin
program and press the "START" button.
Open the door at the end of the program.
If no further wash programs are planned:
Turn the machine off using the "0 Power Off" button.
Switch off at the on-site power switch.
Close the on-site supply valves for water and steam.
Washing by card operation
34
Card operation
Cards with program are intended a particular type ofat least one
machine. Blank cards can be used in any machine.
Turn the machine off with the "Power On" button.I
The welcome screen will appear in the display.
Insert the card.
The programs on the card will appear in the display.
Card operation
17 Masks 113
18 Minimum iron 140
°F
°F
Select a program by turning the multifunction selector. Press the
multifunction selector to highlight the program.
Press the multifunction selector to select the highlighted program.
Press the "START" button.
The program will run.
Tip: When the "START" button has been pressed the card can be re-
moved from the card reader. The program will be deleted at the end
of the program.
Do not insert any objects other than the card into the card slot.
If the card is inserted into the slot the wrong way the following mes-
sage will appear in the display:
Card fault
Reinsert card correctly in card reader.
Insert the card correctly into the card reader.
Washing by card operation
35
If the card is not suitable for this model of machine, the following
message will appear in the display:
Card contents
Card programs are only
applicable for machine type ??.
Insert a suitable card for the model of machine.
Laundry load operation
A card with only one special program on it is assigned to a laundry
load that requires a special process.
This function is activated in the supervisor level via the "Laundry
loads" menu option.
The machine controls will then only accept cards for laundry loads on
which there is program.only one
The programs in the controls can no longer be accessed.
Additional functions
36
Language selection
The language can be changed temporarily via the flag symbol before
starting the program.
The language selected is reset 5minutes after the end of the pro-
gram when the door is opened.
1 Cottons Hygiene 194
2 Cottons Universal 140
3 Cottons Intensive 140
°F
°F
°F
Press the function button.
The following will appear in the display:
Settings
Main menu
Back
Language
Supervisor level
Press the multifunction selector to select "Language".
Settings
Language
dansk
Deutsch
english
Turn the multifunction selector to select the language required and
confirm by pressing the multifunction selector.
Start time
Setting a start time Select the program.
When a program has been selected, the display shows (e.g.):
1 Cottons Hygiene 18,0/18,0 kg
Rinse
Main Wash
1000
194
+   
rpm
°F
Press the "Start time" button.
The following (e.g.) will appear in the display:
1 Cottons Hygiene 18,0/18,0 kg
After setting the delay start press Start.
Start time:
16 : 10 Start date: 2.4.2015
The current time and date always appear. The entry field for hours is
highlighted.
Additional functions
37
Press the multifunction selector to highlight the hour.
Turn the multifunction selector to set the hour and confirm by press-
ing the multifunction selector.
Press the multifunction selector to highlight the "Minutes" field.
Set the minutes by turning the multi-function selector and confirm
the values set by pressing the multifunction selector.
Press the multifunction selector to highlight the "Start date" field.
Turn the multifunction selector to set the day and confirm by press-
ing the multifunction selector.
Set the month and year in the same way.
Press the "START" button to start the program at the time set.
The display shows the current time and date and the start time:
1 Cottons Hygiene 18,0/18,0 kg
Main Wash
6:00 - 3.4.2015
194
+ 
Start:16:15 - 2.4.2015
°F
Tip: The start time will be deleted if the drum door is opened. If the
drum door is opened again, the "START" button must be pressed
again.
Canceling the
start time func-
tion
Press the "Start time" or "Back" button.
The changes will be discarded.
With Pre-wash
In programs with the option of a pre-wash, a pre-wash can be added
for heavily soiled laundry before the program has started.
Press the "Blockplus" button.
The following will appear in the display:
1 Cottons Hygiene 18,0/18,0 kg
Main Wash
104
+  
Pre-wash
194°F
°F
The " "field is highlighted in the display.
Tip: The function can be deselected by pressing the "Blockplus"
button again.
Starch
Adding from the
dispenser drawer
Starching can be selected before the program is started by pressing
the "Starch stop" button.
The wash time is automatically increased by 4minutes.
Additional functions
38
Press the "Starch stop" button.
The field is highlighted in the display.
Tip: The function can be de-selected by pressing the button again.
1 Cottons Hygiene
Door can be opened.
Program stop - Starch stop

When program stage "Starch stop" is reached, "Starch stop" will
flash in the display.
Press the "START" button to continue the program.
Prepare the starch according to manufacturer's instructions and
add to the front of compartment .
Tip: If the water and starch solution is still too thick, add more water.
Press the "START" button to continue the program.
Adding directly
into the drum
The program has reached the "Starch stop" stage.
Open the drum door and add the starch prepared according to the
manufacturer's instructions.
Close the door.
The following message appears in the display:
1 Cottons Hygiene
Door can be opened.
Program stop - Starch stop

Press the "START" button to continue the program.
Additional functions
39
Without spin
Without spin can be selected before the program start.
Press the "Without spin" button.
The field is highlighted in the display.
Tip: The function can be deselected by pressing the button again.
1 Cottons Hygiene
Water in the machine
Program stop - W/o spin

When program stage "Without spin" is reached, "Program stop
Without spin" will flash in the display.
The program can be ended without a spin and with water still re-
maining in the machine by pressing the "Stop/Finish" button.
Tip: The program can be continued with a spin by pressing the
"START" button.
Program stop
Stops the program.
Press the "Stop/Finish" button to stop the program.
The program is stopped.
1 Cottons Hygiene
Door can be opened.
Program stop

Tip: Press the "START" button to continue the program.
Canceling a program
This function allows you to cancel the program.
Press the "Stop/Finish" button twice in rapid succession.
The program will be canceled.
If the program has been canceled while there is still water in the ma-
chine or during spinning, the following will appear on the display:
1 Cottons Hygiene
Program finished. Water in the drum.
 
or
Additional functions
40
1 Cottons Hygiene
Program finished. Drum still rotating.
 
Tip: To open the door press the "Water drainage" button or select
the Separate spin program and press the "START" button.
Cancelling a locked program
It is not possible to stop or cancel a locked program.
1 Cottons Hygiene
194 Main wash
Locked Finish at 12:35
°F
The display shows this locked state if an attempt is made to cancel
the program by pressing the "Stop/Finish" button.
Tip: The program can be unlocked by pressing the "Unlock" func-
tion button and entering the password.
Press the "Unlock" function button and enter the password.
When the password is entered, the following appears in the display:
Unlock program?
Press the "Save" button.
The normal display content appears and the program can be can-
celled.
1 Cottons Hygiene
194 Main Wash
Rinse 1
140
Finish at 12:35
°F °F
Skip program
The current program can be shortened (skipped) or program blocks
can be repeated.
Press the "Stop /End" button.
The program is stopped.
Additional functions
41
1 Cottons Hygiene
Program finished. Water in the drum.
Press the "Skip" button
The current area, block or stage appears in the display.
Tip: See "Program structure" for more information.
Cottons Hygiene
Block
Area
Skip / Repeat -> 1
1: Main wash
2: Main wash
Block
Schritt
1: Main wash
Wash time 2
Area 2: Main wash
:
Turn the multifunction selector to select Area and confirm by press-
ing the multifunction selector.
Select and confirm areas: 1Pre-wash, 2Main wash or 3Rinse.
Turn the multifunction selector to select Block and confirm by
pressing the multifunction selector.
Select and confirm blocks: 1-10Pre-wash, 1-10Main washes or
1-10Rinse
Turn the multi-function selector to select stage and confirm by
pressing the multi-function selector.
Select and confirm the program stage required.
Then press the "Save" button and then "START" to skip the stage.
Tip: If the "Back" button is pressed you return to Program stop
and stage will not be skipped.
Optional modules
42
Liquid dispensing (optional for machines with detergent
compartment)
ADispenser pump
BSiphon tube
aHose connection socket (suction side)
bHose connection socket (pressure side)
cOutlet (in case of hose leakage)
dSuction inlet opening
eDisplay indicator level checker. When the dispenser is empty the
pump and the machine switch themselves off.
Continuing program after "Dispensing system fault"
message
If the dispensing container is empty the pump and the machine
switch off independently. At the same time the machine indicates a
lack of liquid detergent.
Dispensing system fault
Fill dispensing container ??.
Press Start.
 
Fill the dispenser container.
Press the "Start" button to continue the program.
Optional modules
43
Deselecting dispensing
Liquid dispensing can be switched off before the program starts.
1 Cottons Hygiene
2 Cottons Universal 140
3 Cottons Intensive 140
194
°F
°F
°F
Turn liquid dispensing off manually using the "Dispensing Off" func-
tion button.
After the program has started no detergent will be dispensed via the
dispenser pumps and the following message, e.g. will be displayed:
2 Cottons Hygiene
104 Pre-wash
Main Wash
+ 
11,0/11,0 kg
194
°F
°F
Dispensing quantities
Please follow the detergent manufacturer's instructions.
Risk of injury!
Violent chemical reactions and material damage.
Always follow the instructions of the chemical manufacturer when
using cleaning agents and special application chemicals. Only use
such chemicals for the purpose and in the situation specified by
the manufacturer in order to avoid the danger of adverse chemical
reactions and material damage.
Tip: Correct dosage also depends on the viscosity of the liquid deter-
gent. It should therefore be allowed to settle to room temperature be-
fore being used.
Connecting the dispenser pumps
Connection terminals for 4 time-controlled dispenser pumps, which
can be operated without a multifunction module, are located behind
the cover adjacent to the electrical connection. See the attached
wiring diagram.
Once the machine has been successfully installed and connected,
replace all the external parts that were removed.
Commissioning the dispenser pumps
Before the liquid dispenser pumps can be used the liquid detergent
must be drawn into the system and the amount to be dispensed set.
Optional modules
44
Dispenser calibration
Dispenser calibration is used to measure the throughput of individual
dispenser pumps.
To go directly to
Dispenser calibra-
tion when the ma-
chine is switched
off:
Press and hold multifunction button 2 and turn the machine on with
the Power On button.
Dispensing calibration Main menu
Dispensing pump 1
Dispensing pump 2
Options:
– Dispenser pump 1to13
Select a dispenser pump.
When a dispenser pump is selected, the following will appear in the
display:
Dispensing calibration Dispensing pump 1
V: 100 ml
0/1
0st: P: No
Tip: The dispensing amount can be set from 0 to 9999 ml in 1 ml
steps.
Press multifunction button 0/1
The dispensing tube will fill up.
Press the0/1 button to stop the process.
Place the hose of the dispenser pump which is being checked at an
upward gradient in a measuring vessel.
Irritant detergents.
Irritant for skin and eyes
Avoid contact with skin and eyes, wear protective clothing.
Return to the main menu by pressing "Back".
Dispensing calibration Main menu
Dispensing pump 1
Dispensing pump 2
Select a dispenser pump.
Optional modules
45
Dispensing calibration Dispensing pump 1
0/1
0 st: P: No
V: 100 ml
Press multifunction button 0/1
Stop the pump by pressing the 0/1 button, or it will stop automatically
after 60seconds.
Measure the amount of liquid dispensed into the measuring vessel.
Dispensing calibration Dispensing pump 1
0/1
30 st: P: 200 ml/minV: 100 ml
Enter the measured value into the"V:" field.
The throughput P is calculated in ml/min. by the controls.
Press the "Save" button.
The measured value is allocated to the pump.
Reconnect the hose.
Cleaning and maintenance of the dispensing system
Rinse the dispensing system through with hot water every 2 weeks,
or before shutting the dispenser pumps down for any length of time,
to avoid the system getting clogged up and corroded.
To do this, rinse out the siphons with water.
Put the siphons in a container with warm water (104 - 122°F / 40 -
50°C).
Activate the dispenser calibration switch in each pump, until the
dispensing system is rinsed through.
Check the connections, hoses, dispensing sockets and seals for
leaks.
Optional modules
46
Peak-load cut-out
When a peak-load signal is received, the heating is deactivated and
the program stopped.
Activate the peak-load function.
The following message appears in the display:
1 Cottons Hygiene
Program stop - Peak load function

Program will continue.
The program is resumed automatically when the peak-load system
reactivates the heating.
Communication module
The machine can be connected to a PC (personal computer) using
the communication module.
The slot for the module is located on the back of the machine.
An Editor program for this is available from Miele.
Operating data
With the Operating data module Operating data can be read or
deleted via the "Operating data" button either before program start
or after the end of the program.
1 Cottons Hygiene
2 Cottons Universal 140
3 Cottons Intensive 140
194
°F
°F
°F
Press the "Operating data" button.
When the button is pressed the following appears in the display:
Operating data module
Total data
Program data
You have the following options:
– Overall data
Data from all programs is collected and added together in Overall
data.
– Program data
Program data is data which is recorded during the course of a pro-
gram.
Optional modules
47
– Deleting data
– Module (delete Overall and Program data)
– Overall data (delete Overall data only)
– Program data (delete Program data only)
Tip: The function can be deselected by pressing the "Operating
data" button again.
If the data storage capacity in the Operating data module is full, a
message appears when the "START" button is pressed to inform
you that Operating data will be overwritten.
Tip: If the "Back" button is pressed or if the "START" button is
not pressed within 30seconds, the program will not start and the dis-
play appears as before program start.
Optional modules
48
Overall data
Operating data module
Total data
Program data
Select the Overall data menu option.
After selecting Overall data, the following, e.g. appears in the display:
Operating data module
Total time power on
Operating hours
Total data
200.987 h
123456 h
:
:
Further options:
– Total switch-on time: 200,987h
– Operating hours: 123,456h
– Heating activation time: 73,456h
– Drive motor running time: 93,456h
– Program starts: 23,456
– Program stops: 567
– Program cancellations: 67
– Water quantity 1.234.567gal.
– Laundry load size: 1,234,567lb
– Dispensed detergent: 2.345gal.
– Energy: 12.345.678kWh
Program data
Operating data module
Program data
Delete data
Select the Program data menu option.
After selecting Program data, the following appears in the display:
1 Cottons Hygiene 194
2 Cottons Universal 140
Operating data module Program data
°F
°F
Select the relevant program from the program list and confirm your
selection by pressing the multifunction selector.
Optional modules
49
Then a list of all program starts of "Program1 Cottons hygiene" will
appear with date and start time.
:Date 21.05.2015
Program data Cottons Hygiene
1
Start time: 11:30
Date : 21.05.2015 Start time: 12:30
Select the program start you want from the list of all "Program1
Cottons Hygiene" program starts and confirm your selection by
pressing the multifunction selector.
:Date 21.05.2015
Program data Cottons Hygiene
1
Name: Müller
Further options:
– Location: Lehrte
– Machine no.: 12345678
– Model: PW811
– Laundry load size: 25lb / 11kg
– +button: pressed
– Starch stop button: pressed
– Without spin button: not pressed
– Program start: 11:30
– Program end: 12:05
– Total duration: 0h35 min
– Electric energy: 12.5kWh
– Gas energy: 0kWh
– Steam energy: 0kWh
– Total water quantity: 36 gallons / 140l
– Max. water temperature: 203°F / 95°C
– Maximum water drainage temperature: 39°F / 45°C
– Program change:2 (after selecting and pressing the multifunction
selector only the last 3stops and 3starts are displayed.)
– Program faults: none (only the last 3 faults are saved.)
– Area1: Pre-wash (after selecting and pressing the multifunction se-
lector the area or the block can each be changed.)
– Block1: Pre-wash
– Duration: 6min
Optional modules
50
– Water quantity: 5 gallons / 20l
– Dispensing phase1: Amountml (after selecting and pressing the
multifunction selector the 6dispensations are displayed.)
– Max. temperature: 54°F / 12°C
– Holding time: 6 mins.
– Dispensing phase 2: no
Deleting data
Program data
Operating data module
Delete data
Select the "Delete data menu option.
After selecting "Delete data", the following appears in the display:
Module : 21.05.2015
Total data : 12.07.2015
Operating data module Delete data
Tip: With the Module menu option Overall data and Program data are
deleted from the Operating data.
With the Overall data menu option only Overall data is deleted from
the Operating data.
With the Program data menu option only Program data is deleted
from the Operating data.
Select a menu option by turning the multifunction selector and con-
firm your selection by pressing the multifunction selector.
A prompt to enter a password then appears.
Password:
0123456789
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Enter the password or insert the card for Supervisor level.
The menu option is accessed and an additional security question ap-
pears.
Delete operating data?
Press the "Save" button.
The data is deleted.
Optional modules
51
Weighing system / weighing base
If the machine is equipped with a weighing base, the laundry load
weight is displayed in 0.5lb / 0.2kg increments. The max. loading
weight for the program is displayed beside it.
Resetting the load
display to zero Do not put anything into the machine and do not lean on it.
This can influence the result of the measurement.
If the load display does not show "0.0" with an empty drum, this can
be rectified by pressing the "0 -reset" button.
1 Cottons Hygiene 0,0/18,0 kg
Rinse
140
+   
Main wash
->I<-
1075 rpm
°F
If after resetting to 0 (taring) you discover an overlooked item in the
drum, the following will appear in the display:
1 Cottons Hygiene --,-/18,0 kg
Rinse
140
+   
Main wash
->I<-
1075 rpm
°F
Reset the display to0 using the button.
Tip: If the machine is overloaded, for example when laundry is wet, it
will operate in accordance with the rated load after the program
starts. This value is also saved in the operating data module.
At the end of the program when the drum has stopped rotating, the
residual moisture in the laundry is shown in the display.
1 Cottons Hygiene
Door can be opened.
Program finished Residual moisture 60 %
Problem solving guide
52
Opening the door and drain valve in an emergency
Power failure dur-
ing the washing
process
Switch off the machine.
Switch the machine off at the on-site power switch.
Close the on-site non-return valves for water or steam.
To remove the laundry, first open the drain valve manually and then
manually unlock the door.
Insert a wrench (max. size10/11mm) into the slot in the back of the
machine.
Open the drain valve by pushing on the lever behind the back panel
of the machine.
Maintain the pressure on the lever until the machine has drained
completely.
The wash water will drain.
The emergency drain closes automatically when you remove the
wrench.
Opening the door
in an emergency in
case of a power
failure
The door cannot be opened.
Problem solving guide
53
 Caution! Rotating drum and risk of scalding.
Before inserting the Torx wrench, make sure that the machine is
disconnected, the drum has stopped and there is no water in the
machine.
Turn the release element with a T40 Torx wrench two whole revolu-
tions counter-clockwise (left).
Tip: Pushing on the door at the same time makes it easier to turn the
emergency unlock mechanism.
The release element is located opposite the door catch at the same
height as the handle (see illustration).
The release element must not be turned to the right.
This damages the door lock.
The resistance to turning will decrease noticeably. When the release
element moves freely, the door is unlocked.
Problem solving guide
54
Tip: It is not necessary to turn the release element back.
The door can now be opened.
Service interval and BGR display
If the following message appears after "Power On" in the machine
display, either a service or the annual BGR check must be carried
out.
Maintenance interval
Call Technical Service.
1
BGR CHECK
Call Technical Service.
The display will go out after 5 seconds
Fault messages
Repairs to electrical or steam heated machines should only be
performed by a suitably qualified service technician to ensure
safety. Unauthorized repairs could be dangerous.
Malfunctions occurring before or after the start of a program will be
shown in the display
The display remains dark. There is no power to the machine.
Check the plug connectors, power switch and (on-site) fuses.
Power failure
Program stop.
Press Start.

When the power has been restored press "START".
Tip: This error message can mean: The motor thermo-switch of the
drive motor has been triggered.
Allow the motor to cool down.
Problem solving guide
55
Water intake fault
Call Technical Service
if restart w/o success.
Check the faucet and press the "START" button.
Door lock fault
Call Technical Service
if restart w/o success.
If the door lock failure occurs again after a restart, proceed as de-
scribed in "Opening the door in an emergency". If this still cannot
be done, call Miele Technical Service.
Heating system fault
Program stop. Press Start.
Program runs with cold water.
Press the "START" button to continue the program without heating.
Tip: Disinfection programs will be cancelled if this fault message ap-
pears.
Contact Miele Technical Service.
Drive motor fault
Program stop. Press Start.
Motor temperature too high.
Allow the motor to cool down.
Too large an imbalance. The imbalance switch has been triggered.
Imbalance fault
Call Technical Service
if restart w/o success.
Turn the machine on and press "START".
Drain valve fault
Call Technical Service
if restart w/o success.
Check on-site drain system and press "START".
A defective drain valve must only be repaired by Miele Technical
Service.
Problem solving guide
56
Dispensing system fault
Fill dispensing container ??.
Press Start.
Change the dispenser container.
Card fault
Reinsert card correctly in card reader.
Insert the card into the card reader correctly.
Technical service
In the event of a any faults please call Miele Technical Service.
When contacting your dealer or the Technical Service Department,
please quote the model and serial number of your machine, both of
which are shown on the data plate:
The data plate is visible above the porthole glass when the drum door
is open, or on the back of the machine at the top.
Please also pass on the error message appearing in the machine dis-
play to the Technical Service Department.
Use only genuine Miele original spare parts. The Service depart-
ment will also require model, serial number(SN) and material number
(M-No.) when ordering.
Frequently Asked Questions
57
Problem solving guide
With the help of the following guide, minor faults in the performance of the machine, some
of which may result from incorrect operation, can be resolved without contacting Miele
Technical Service. This will save time and money.
The following guide may help you to find the reason for a fault, and how to correct it. You
should, however, note the following:
Repair work to electrical appliances must only be carried out by a suitably qualified
person in strict accordance with current local and national safety codes. Repairs and
other work by unqualified persons could be dangerous.
The program does not start
Problem Possible cause and solution
The display remains dark. There is no power to the machine.
Check that the washing machine is switched on.
Check that washing machine is connected to the power
supply.
Check whether the fuse or circuit breaker has tripped.
A fault message appears
in the display
A program cannot be started while there is a fault message
in the display.
Note what is shown in the display.
Press the multi-function selector to confirm the message.
The fault message is deleted.
The display is dark and the
Start button indicator light
is flashing slowly.
The display has switched off automatically to save energy
(Standby mode).
Press any button. Standby comes to an end.
Frequently Asked Questions
61
Stretching of large items
Problem Possible cause and solution
Stretching of large items
during spinning
Please contact Miele Technical Service.
Stretching of large items can occur during spinning.
Installation and connection
67
Retain the shipping struts. They need to be refitted should the ma-
chine ever need to be moved again.
Water connection
Water pressure (flow pressure) of a minimum 1bar (100kPa) / maxi-
mum 10bar (1000kPa) is required to guarantee problem free pro-
gram operation.
The machine must be connected to the water supply using the inlet
hoses provided.
Hoses must be replaced with hoses tested for a burst pressure of at
least 70bar (7,000kPa) overpressure and for water temperatures of a
minimum of 194°F / 90°C.
This also applies for associated connection fittings. Miele original re-
placement parts fulfil these requirements.
Tip: The hot water supply must not exceed a maximum temperature
of 158°F / 70°C.
Connection to the cold water supply
The Y-piece is supplied with the machine.
Installation and connection
69
Drainage
2 1/2" (DN70) AV drain valve, at the machine, 2 1/2" (DN70) sleeve
on-site. Volumetric flow rate 52gal/min 200l/min.
If the slope for drainage is extremely steep, the piping must be vented
so prevent formation of a vacuum in the machine's drain system.
BWS suds drain and vapor vent
If excessive suds form, suds may escape from the vapor vent. To
drain the suds, an optional vapor vent kit can be installed.
Installation and connection
70
Electrical connection
The electrical connections must be carried out by a certified electri-
cian in accordance with national codes and regulations.
Tip: Open the machine lid to access the connection points.
If you install a residual current device (RCD), it must be TypeB.
The machine electrical systems comply with standards EN60335-1
and EN50571.
The voltage is stated on the data plate.
For hard-wired machines, an all-pole means of deactivation must be
provided on site. Switches with a minimum contact gap greater than
1/8" (3mm) are suitable disconnectors. These include circuit break-
ers, fuses, and contactors (VDE 0660).
The plug connection or the disconnector must be accessible at all
times.
You must be able to lock the disconnector or monitor the point of dis-
connection at all times if the machine has to be disconnected from
the power supply.
Please check the enclosed wiring diagram.
Program chart
73
Cottons Intensive 86°F / 30°C Fill ratio/Load
size
Type of fabric Heavily soiled cotton, linen or mixed fiber, e.g.
bed linen and toweling
1:10 - 1:9
PW 811
24 - 26 lb (11 - 12
kg)
PW 814
31 - 35 lb (14 - 16
kg)
PW 818
40 - 44 lb (18 - 20
kg)
Program se-
quence
+ Pre-wash 86°F / 30°C, optional
Main wash 86°F / 30°C
2 rinses
Final spin
Cottons Universal Eco
Short
Type of fabric Lightly soiled cotton, linen and mixed fiber, e.g.
bed linen and toweling
Program se-
quence
+ Pre-wash 86°F / 30°C, optional
Main wash 122°F / 50°C
2 rinses
Final spin

Specyfikacje produktu

Marka: Miele
Kategoria: pralka
Model: PW 811

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