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ThinkPadX100eandX120e
HardwareMaintenanceManual
Note
Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder
AppendixA“Notices”onpage127 .
ThirdEdition(February2011)
©CopyrightLenovo2009,2011.
LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare
soldtogovernmentalentitiesascommercialitemsasdenedby48C.F .R.2.101withlimitedandrestrictedrightsto
use,reproductionanddisclosure.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant
aGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth
inContractNo.GS-35F-05925.
Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation.....1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices—multilingualtranslations.....4
Chapter2.Importantservice
information..............17
StrategyforreplacingFRUs.........17
Strategyforreplacingaharddiskdrive...18
Importantnoticeforreplacingasystem
board................18
Howtouseerrormessage........18
StrategyforreplacingFRUsforCTO,CMV,and
GAV..................
Productdenition............18
FRUidenticationforCTO,CMV,andGAV
products...............19
Chapter3.Generalcheckout.....21
Whattodorst..............21
Checkoutguide..............22
DiagnosticsusingPC-DoctorforDOS....22
LenovoThinkVantageToolbox.......25
FRUtests...............25
Powersystemcheckout...........26
Checkingtheacadapter.........27
Checkingoperationalcharging......27
Checkingthebatterypack........27
Checkingthebackupbattery.......28
Chapter4.Relatedservice
information..............29
RestoringthefactorycontentsbyusingRecovery
DiscSet.................29
Passwords................30
Power-onpassword...........30
Hard-diskpassword...........30
Supervisorpassword..........31
Howtoremovethepower-onpassword...31
Howtoremovethehard-diskpassword...31
Powermanagement............32
Screenblankmode...........32
Sleeporstandbymode.........32
Hibernationmode...........33
Symptom-to-FRUindex...........33
Numericerrorcodes..........34
Errormessages............36
No-beepsymptoms...........36
LCD-relatedsymptoms.........36
Intermittentproblems..........37
Undeterminedproblems.........37
Chapter5.Statusindicators.....39
Chapter6.Fnkeycombinations...41
Chapter7.FRUreplacement
notices................45
Screwnotices...............45
Retainingserialnumbers...........46
Restoringtheserialnumberofthesystem
unit.................46
RetainingtheUUID...........46
ReadingorwritingtheECAinformation...47
Chapter8.Removingandreplacinga
FRU..................49
BeforeservicingThinkPadX100eandThinkPad
X120e..................49
1010Batterypack.............50
1020Bottomdoor.............51
1030Harddiskdrive(HDD)..........54
1040DIMM................56
1050PCIExpressMiniCardforwirelessLAN..57
1060PCIExpressMiniCardforwirelessWAN..58
1070Bluetoothdaughtercard(BDC-2).....60
1080Keyboard..............61
1090Palmrestassembly,power-onboard
assembly(withcable),andmicrophone.....64
1100CRTboardassembly(withcable).....68
1110Speakerassembly...........69
1120I/Oboard(forThinkPadX120e)......70
1130Systemboard,fanassembly,andbackup
battery..................71
1140LCDunit...............77
1150DC-incableandbasecoverassembly...79
2010LCDbezelassembly..........82
2020Integratedcamera...........83
2030LCDpanel,hinges,andLCDcable....84
2090AntennakitandLCDrearcoverassembly..86
©CopyrightLenovo2009,2011 i
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs:
2ThinkPadX100eandX120eHardwareMaintenanceManual
Somestandbybatteriescontainasmallamountofnickelandcadmium.Donotdisassembleastandbybattery,
rechargeit,throwitintoreorwater,orshort-circuitit.Disposeofthebatteryasrequiredbylocalordinances
orregulations.Useonlythebatteryintheappropriatepartslisting.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.
DANGER
Thebatterypackcontainssmallamountsofnickel.Donotdisassembleit,throwitintoreorwater,or
short-circuitit.Disposeofthebatterypackasrequiredbylocalordinancesorregulations.Useonlythe
batteryintheappropriatepartslistingwhenreplacingthebatterypack.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.
DANGER
Thelithiumbatterycancauseare,anexplosion,orasevereburn.Donotrechargeit,removeitspolarized
connector,disassembleit,heatitabove100°C(212°F),incinerateit,orexposeitscellcontentstowater.
Disposeofthebatteryasrequiredbylocalordinancesorregulations.Useonlythebatteryintheappropriate
partslisting.Useofanincorrectbatterycanresultinignitionorexplosionofthebattery.
DANGER
IftheLCDbreaksandtheuidfrominsidetheLCDgetsintoyoureyesoronyourhands,immediatelywash
theaffectedareaswithwaterforatleast15minutes.Seekmedicalcareifanysymptomsfromtheuidare
presentafterwashing.
DANGER
Toavoidshock,donotremovetheplasticcoverthatprotectsthelowerpartoftheinvertercard.
DANGER
Thoughthemainbatterieshavelowvoltage,ashortedorgroundedbatterycanproduceenoughcurrentto
burnpersonnelorcombustiblematerials.
DANGER
Chapter1.Safetyinformation5
Abateriadelítiopodecausarincêndio,explosãoougravesqueimaduras.Nãoarecarregue,removaseu
conectorpolarizado,desmonte-a,aqueça-aacimade100°C(212°F),incinere-a,ouexponhaoconteúdode
suacélulaàágua.Descarteabateriaconformerequeridopelasleisouregulamentoslocais.Usesomente
abaterianasparteslistadasapropriadas.Ousodeumabateriaincorretapoderesultaremcombustão
ouexplosãodabateria.
PERIGO
SeoLCDquebrareouidodedentrodeleentraremcontatocomseusolhosoucomsuasmãos,laveas
áreasafetadasimediatamentecomáguadurantepelomenos15minutos.Procurecuidadosmédicossealgum
sintomacausadopelouidosurgirapósalavagem.
PERIGO
Paraevitarchoqueelétrico,nãoremovaacapaplásticaqueprotegeaparteinferiordaplacainversora.
PERIGO
Emboraasprincipaisbateriaspossuambaixavoltagem,umabateriaemcurto-circuitoouaterradapode
produzircorrenteobastanteparaqueimarmateriaisdepessoalouinamáveis.
PERIGO
AmenosqueumahotswapsejapermitidaparaaFRUqueestásendosubstituída,façaoseguinteantesde
removê-la:desligueocomputador,desconectetodososcabosdeenergiadastomadas,removaopacotede
bateriasedesconectequaisquercabosdeinterconexão.
DANGER
Avantderemettrel'ordinateursoustensionaprèsremplacementd'uneunitéenclientèle,vériezquetousles
ressorts,visetautrespiècessontbienenplaceetbienxées.Pourcefaire,secouezl'unitéetassurez-vous
qu'aucunbruitsuspectneseproduit.Despiècesmétalliquesoudescopeauxdemétalpourraientcauser
uncourt-circuit.
DANGER
8ThinkPadX100eandX120eHardwareMaintenanceManual
Certainesbatteriesdesecourscontiennentdunickeletducadmium.Nelesdémontezpas,nelesrechargez
pas,nelesexposezniaufeuniàl'eau.Nelesmettezpasencourt-circuit.Pourlesmettreaurebut,
conformez-vousàlaréglementationenvigueur.Lorsquevousremplacezlapiledesauvegardeoucellede
l'horlogetempsréel,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Une
batterieouunepileinappropriéerisquedeprendrefeuoud'exploser.
DANGER
Labatteriecontientdunickel.Neladémontezpas,nel'exposezniaufeuniàl'eau.Nelamettezpasen
court-circuit.Pourlamettreaurebut,conformez-vousàlaréglementationenvigueur.Lorsquevousremplacez
labatterie,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Eneffet,une
batterieinappropriéerisquedeprendrefeuoud'exploser.
DANGER
Lapiledesauvegardecontientdulithium.Elleprésentedesrisquesd'incendie,d'explosionoudebrûlures
graves.Nelarechargezpas,neretirezpassonconnecteurpolariséetneladémontezpas.Nel'exposezpasà
unetemperaturesupérieureà100°C,nelafaitespasbrûleretn'enexposezpaslecontenuàl'eau.Mettezla
pileaurebutconformémentàlaréglementationenvigueur.Unepileinappropriéerisquedeprendrefeuou
d'exploser.
DANGER
Silepanneaud'afchageàcristauxliquidessebriseetquevousrecevezdanslesyeuxousurlesmainsune
partieduuide,rincez-lesabondammentpendantaumoinsquinzeminutes.Consultezunmédecinsides
symptômespersistentaprèslelavage.
DANGER
And'évitertoutrisquedechocélectrique,neretirezpaslecacheenplastiqueprotégeantlapartieinférieure
delacarted'alimentation.
DANGER
Bienquelevoltagedesbatteriesprincipalessoitpeuélevé,lecourt-circuitoulamiseàlamassed'une
batteriepeutproduiresufsammentdecourantpourbrûlerdesmatériauxcombustiblesoucauserdes
brûlurescorporellesgraves.
Chapter1.Safetyinformation9
DieLeuchtstoffröhreimLCD-BildschirmenthältQuecksilber.BeiderEntsorgungdieörtlichenBestimmungen
fürSondermüllbeachten.DerLCD-BildschirmbestehtausGlasundkannzerbrechen,wennerunsachgemäß
behandeltwirdoderderComputeraufdenBodenfällt.WennderBildschirmbeschädigtistunddiedarin
bendlicheFlüssigkeitinKontaktmitHautundAugengerät,solltendiebetroffenenStellenmindestens15
MinutenmitWasserabgespültundbeiBeschwerdenanschließendeinArztaufgesuchtwerden.
VORSICHT
AusSicherheitsgründendieKunststoffabdeckung,diedenunterenT eilderSpannungswandlerplatineumgibt,
nichtentfernen.
VORSICHT
ObwohlHauptbatterieneineniedrigeSpannunghaben,könnensiedochbeiKurzschlußoderErdunggenug
Stromabgeben,umbrennbareMaterialienzuentzündenoderVerletzungenbeiPersonenhervorzurufen.
VORSICHT
WenneinAustauschderFRUbeilaufendemBetriebnichterlaubtist,gehenSiebeimAustauschderFRUwie
folgtvor:SchaltenSiedenComputeraus,ziehenSiealleNetzkabelvondenNetzsteckdosenab,entfernen
SiedenAkkuundziehenSieallemiteinanderverbundenenKabelab.
Chapter1.Safetyinformation11
AntesdeencenderelsistemadespuesdesustituirunaFRU,compruebequetodoslostornillos,muellesy
demáspiezaspequeñasseencuentranensusitioynoseencuentransueltasdentrodelsistema.Compruébelo
agitandoelsistemayescuchandolosposiblesruidosqueprovocarían.Laspiezasmetálicaspuedencausar
cortocircuitoseléctricos.
Algunasbateríasdereservacontienenunapequeñacantidaddeníquelycadmio.Nolasdesmonte,ni
recargue,nilasechealfuegooalaguanilascortocircuite.Deséchelastalcomodisponelanormativalocal.
Utilicesólobateríasqueseencuentrenenlalistadepiezas.Lautilizacióndeunabateríanoapropiada
puedeprovocarlaigniciónoexplosióndelamisma.
14ThinkPadX100eandX120eHardwareMaintenanceManual
16ThinkPadX100eandX120eHardwareMaintenanceManual
Strategyforreplacingaharddiskdrive
Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon
theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.
Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be
extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.
Importantnoticeforreplacingasystemboard
Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention:Whenhandlingasystemboard:
•Donotdropasystemboardorapplyanyexcessiveforcetoit.
•Avoidroughhandlingofanykind.
•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.
Howtouseerrormessage
Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.
StrategyforreplacingFRUsforCTO,CMV,andGAV
Productdenition
DynamicCongureT oOrder(CTO)
ThisprovidestheabilityforacustomertocongureanIBM®oraLenovosolutionfromaneSite,andhave
thiscongurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachine
label,ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digit
MTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
CustomModelVariant(CMV)
ThisisanuniquecongurationthathasbeennegotiatedbetweenIBMorLenovoandthecustomer.Aunique
4-digitMTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMV
isaspecialbidoffering.Therefore,itisNOTgenerallyannounced.
•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(Example:1829-W15).
•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)
•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare
custommodelsandarenotfoundintheHMM.
18ThinkPadX100eandX120eHardwareMaintenanceManual
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame
xedmodelnumber.
FRUidenticationforCTO,CMV,andGAVproducts
TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV
products.ThesesourcesarePEW,eSupport,andtheHMM.
UsingPEW
•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.
•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).
•PEWcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe
returnedinthePEWrecordunderCOMPONENTINFORMATION.
•BusinessPartnersusingEclaimwillaccessPEWwhenperformingEntitlementLookup.Business
PartnerswillenterLocID,MTandSerial,andthekeycommoditieswillbereturnedintheEclaimrecord
underSYSTEMDETAILS.
•AuthorizedIBMBusinessPartnerscanaccessEclaimatthefollowingWebsite:
https://wca.eclaim.com
UsingeSupport
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe
samerecordfoundinPEW).
•eSupportcanbeaccessedattheWebsitehttp://www.lenovo.com/support.
•Toviewthekeycommodities,clickonPARTSINFORMATION,thenPARTSLOOKUP.Typeinthemodel
typeandserialnumber.ThekeycommoditieswillbereturnedintheeSupportrecordunderPARTS
SHIPPEDWITHYOURSYSTEM.
FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)
•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.
•ToviewthecompletelistofFRUs,typeinthemachinetypeandmodel(Example:1829-CTO)under
QUICKPATH.Under“ViewbyDocumentType”selectPARTSINFORMATION.Under“FilterbyCategory”
selectSERVICEPARTS.Under“PartsInformationbyDate”selectSYSTEMSERVICEPARTS.Thelistof
servicepartsbydescription,withapplicablemachinetypemodelandFRUwillbedisplayed.
UsingtheHMM
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)
UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.
Chapter2.Importantserviceinformation19
Noteforwarranty:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthe
computerdamagewascausedbymisuse,accident,modication,unsuitablephysicaloroperating
environment,orimpropermaintenancebythecustomer.Followingisalistofsomecommonitemsthat
arenotcoveredunderwarrantyandsomesymptomsthatmightindicatethatthesystemwassubjected
tostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:
Thefollowingarenotcoveredunderwarranty:
•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
•Scratched(cosmetic)parts
•Distortion,deformation,ordiscolorationofthecosmeticparts
•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
•Damagecausedbyliquidspilledintothesystem
•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
•Improperdiscinsertionoruseofanopticaldrive
•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels
•Damagedorbentdisketteejectbutton
•Fusesblownbyattachmentofanonsupporteddevice
•Forgottencomputerpassword(makingthecomputerunusable)
•Stickykeyscausedbyspillingaliquidontothekeyboard
•Useofanincorrectacadapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
•Missingpartsmightbeasymptomofunauthorizedserviceormodication.
•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,
ordropped.
Checkoutguide
UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon- ThinkPadproducts,
prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.
DiagnosticsusingPC-DoctorforDOS
TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Y oucan
detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.
Note:
PC-DoctorforDOSisavailableattheWebsitehttp://www.lenovo.com/support.
TocreatethePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.
Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.Toavoidthisproblem,
youneedtoinitializethecomputerBIOSsetupbeforeyourunPC-Doctor.
ToinitializethecomputerBIOSsetup,doasfollows:
1.Turnonthecomputer.
22ThinkPadX100eandX120eHardwareMaintenanceManual
Diagnostics
Run Normal Test
Run Quick Test
CPU/Coprocessor
Systemboard
Video Adapter
Fixed Disks
Diskette Drives
Other Devices
Communication
Advanced Memory Tests
Interactive Tests Hardware Info Utility Quit F1=Help
PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. All Rights Reserved.
Use the cursor keys and ESC to move in menus. Press ENTER to select.
Wireless LAN
Theoptionsonthetestmenuareasfollows:
DiagnosticseTests
•RunNormalTest
•RunQuickTest
•CPU/Coprocessor
•Systemboard
•VideoAdapter
•FixedDisks
•DisketteDrives
•OtherDevices
•WirelessLAN
•AdvancedMemoryT ests
•Keyboard
•Video
•InternalSpeaker
•Mouse
•Diskette
•SystemLoad
•OpticalDriveT est
•IntelWLANRadioT est
Notes:
•IntheKeyboardtestinInteractiveT ests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it
cannotbesensed.
•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor
attachedtoyourcomputer,detachitbeforerunningPC-DoctorforDOS.
•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.
12.Runtheapplicablefunctiontest.
13.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.
14.Toexitthetest,selectQuit➙ExitDiag.Tocancelthetest,pressEsc.
Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.
DetectingsysteminformationwithPC-Doctor
PC-Doctorcandetectthefollowingsysteminformation:
Hardware
Info
•SystemConguration
•MemoryContents
•PhysicalDiskDrives
•LogicalDiskDrives
•VGAInformation
•IDEDriveInfo
•PCIInformation
•PNPISAInfo
•SMBIOSInfo
24ThinkPadX100eandX120eHardwareMaintenanceManual
Table1.FRUtests(continued)
FRUcabletest
SpeakerInteractiveTests➙InternalSpeaker
Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff
andturnonthecomputer.Then,runthistestagain.
Keyboard 1.Diagnostics➙Systemboard➙Keyboard
2.InteractiveTests➙Keyboard
EntertheBIOSSetupUtility(ThinkPadSetupforThinkPadX120e)andchangeSerial
ATA(SATA)settingtoCompatibility,andrunDiagnostics➙FixedDisks.
Harddiskdriveorsolidstate
drive
ForThinkPadX100e,youcanalsodiagnosethedrivewithoutstartinguptheoperating
system.TodiagnosethedrivefromtheBIOSSetupUtility,doasfollows:
1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.
2.Turnonthecomputer.
3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate
button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS
SetupUtility.
4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.
5.Usingcursorkeys,selectMainharddiskdrive.
6.PressEntertostartthediagnosticprogram.
Diskettedrive1.Diagnostics➙DisketteDrives
2.InteractiveTests➙Diskette
Memory 1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics➙Advanced
MemoryTests.
2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone,
andrunthetestagain.
TrackPointorpointing
device
IftheTrackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup
Utility(ThinkPadSetupforThinkPadX120e).IftheTrackPointisdisabled,select
Automatictoenableit.
AfteryouusetheTrackPoint,thepointermaydriftonthescreenforashorttime.This
driftcanoccurwhenaslight,steadypressureisappliedtotheTrackPointpointer.
Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no
serviceactionisnecessary.
IfenablingtheTrackPointdoesnotcorrecttheproblem,continuewiththefollowing:
•InteractiveT ests➙Mouse
TouchPad IftheTouchPaddoesnotwork,checkthecongurationasspeciedintheBIOS
SetupUtility(ThinkPadSetupforThinkPadX120e).IftheTouchPadisdisabled,select
Automatictoenableit.IfenablingtheTouchPaddoesnotcorrecttheproblem,
continuewiththefollowing:
•InteractiveT ests➙Mouse
Powersystemcheckout
Toverifyasymptom,dothefollowing:
1.Turnoffthecomputer.
2.Removethebatterypack.
3.Connecttheacadapter.
4.Checkthatpowerissuppliedwhenyouturnonthecomputer.
5.Turnoffthecomputer.
6.Disconnecttheacadapterandinstallthechargedbatterypack.
7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.
Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:
•“Checkingtheacadapter”onpage27
26ThinkPadX100eandX120eHardwareMaintenanceManual
3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento
begintherecoveryprocess.
4.SelectyourlanguageandclickNext.
5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe
instructionsonthescreen.
6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.
7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
applicationsanddriversrecoveryprocess.
8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.
9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.
Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.
10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.
11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand
exittheSetupUtility.
Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.
Passwords
AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP),
thehard-diskpassword(HDP),andthesupervisorpassword(SVP).
Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris
turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.
Exception:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystem
isbooted.
Power-onpassword
Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see
“Howtoremovethepower-onpassword”onpage31.
Hard-diskpassword
Therearetwohard-diskpasswords(HDPs):
•UserHDP—fortheuser
•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser
haschangedtheuserHDP
Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires
twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen
providestheuserHDPtothesystemuser.
30ThinkPadX100eandX120eHardwareMaintenanceManual
1.Turnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility(ThinkPadSetup
forThinkPadX120e).
3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.
4.SelectPassword.
5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.
6.SelectMasterHDP.
7.TypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword
eldblank,andpressEntertwice.
8.PressF10.
9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.
Powermanagement
Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep
(standbyinWindowsXP),andhibernation.
Screenblankmode
Ifthetimesetonthe“Turnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.
Toputthecomputerintoscreenblankmode,doasfollows:
1.PressFn+End.Apanelforselectingapowerplan(inWindowsXP ,powerscheme)appears.
2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).
Toendscreenblankmodeandresumenormaloperation,pressanykey.
Sleeporstandbymode
Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs
inscreenblankmode:
•TheLCDispoweredoff.
•Theharddiskdriveispoweredoff.
•TheCPUstops.
Toentersleep(standby)mode,pressFn+F4.
Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.
Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:
•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard,
theTrackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.
•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.
Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,
andthenthecomputerentersthepower-savingmodeautomatically.
Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:
•PresstheFnkey.
•OpentheLCDcover.
•Turnonthepowerswitch.
32ThinkPadX100eandX120eHardwareMaintenanceManual
Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.
AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.
Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage37.
Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor
thatdevice.
Numericerrorcodes
T able2.Numericerrorcodes
Symptomorerror(beeps,ifany) FRUoraction,insequence
0187
EAIAdataaccesserror—TheaccesstoEEPROMisfailed.
(twoshortbeeps)
Systemboard.
0189
InvalidRFIDcongurationinformationarea—The
EEPROMchecksumisnotcorrect.
(twoshortbeeps)
Systemboard.
0190
Criticallow-batteryerror
(twoshortbeeps)
1.Chargethebatterypack.
2.Batterypack.
0191
SystemSecurity—InvalidRemoteChangerequested.
1.RunBIOSSetupUtility(ThinkPadSetupfor
ThinkPadX120e),andthensavecurrentsettingby
pressingF10.
2.Systemboard.
0210
StuckKey
(twoshortbeeps)
Changekeyboard,andrestartthecomputer.
0211
Keyboarderror
(twoshortbeeps)
Runinteractivetestsofthekeyboardandtheauxiliary
inputdevice.
0230
ShadowRAMerror—ShadowRAMfailsatoffsetnnnn.
(twoshortbeeps)
Systemboard.
0231
SystemRAMerror—SystemRAMfailsatoffsetnnnn.
(twoshortbeeps)
1.DIMM.
2.Systemboard.
0232
ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn.
(twoshortbeeps)
1.DIMM.
2.Systemboard.
0250
Systembatteryerror—Systembatteryisdead.
(twoshortbeeps)
1.Chargethebackupbatteryformorethan8hours
byconnectingtheacadapter.
2.ReplacethebackupbatteryandrunBIOSSetup
Utility(ThinkPadSetupforThinkPadX120e)toreset
thetimeanddate.
34ThinkPadX100eandX120eHardwareMaintenanceManual
d.Batterypack
e.Harddiskdrive
f.Externaldiskettedriveoropticaldrive
g.DIMM
h.Opticaldiskordisketteintheinternaldrive
i.PCCards
4.Turnonthecomputer.
5.Determinewhethertheproblemhasbeensolved.
6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.
7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly
38ThinkPadX100eandX120eHardwareMaintenanceManual
48ThinkPadX100eandX120eHardwareMaintenanceManual
Table9.Removalstepsofbottomdoor(continued)
ForThinkPadX100e
1
1
1
1
1
1
2
ForThinkPadX120e
Applyinglabelstothebottomdoor
ForThinkPadX100e
ThenewbottomdoorFRUisshippedwithakitcontaininglabel.Whenyoureplacethebottomdoor,
youneedtoapplythefollowinglabel:
1Serialnumberblanklabel79x16
Followinglabelsneedtobepeeledofffromtheoldbottomdoor,andneedtobeputonthenewbottomdoor.
52ThinkPadX100eandX120eHardwareMaintenanceManual
2SIRMlabel
3BrazilANATELwirelessLANlabel
4BrazilANATELBluetoothlabel
5SIRMlabel(bySKU)
6SIMICCIDlabel
7Israellabel
8Windowslicenselabel(COA)
Forthelocationofeachlabel,referthefollowinggure:
1 2 3 4
67
5
8
ForThinkPadX120e
ThenewbottomdoorFRUisshippedwithakitcontaininglabel.Whenyoureplacethebottomdoor,
youneedtoapplythefollowinglabels:
1Serialnumberblanklabel79x16
2Homologationlabel
3FCClabel
4Informationlabelunderbattery
Followinglabelsneedtobepeeledofffromtheoldbottomdoor,andneedtobeputonthenewbottomdoor.
5Windowslicenselabel(COA)
6ChinawirelessWANlabel
7WirelessWANlabel
8SIMICCIDlabel
9BrazilANATELwirelessWANlabel
10 BrazilANATELlabelforb/g/n
11 BrazilANATELBluetoothlabel
12 BraziANATELLabel(AMoM)
13 SIRMlabel(bySKU)
Chapter8.RemovingandreplacingaFRU53
Table10.RemovalstepsofHDD(continued)
3
Wheninstalling:MakesurethattheHDDconnectorisattachedrmly.
1040DIMM
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage50
•“1020Bottomdoor”onpage51
Table11.RemovalstepsofDIMM
11
2
a
b
56ThinkPadX100eandX120eHardwareMaintenanceManual
Table11.RemovalstepsofDIMM(continued)
Note:IfthecomputeryouareservicinghastwoDIMMslotsandonlyoneDIMMisused,thecardmustbeinstalled
inSLOT-0(a),butnotinSLOT-1(b).SomemodelsonlyhaveoneDIMMslot.
Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilit
snapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.
1050PCIExpressMiniCardforwirelessLAN
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage50
•“1020Bottomdoor”onpage51
Table12.RemovalstepsofPCIExpressMiniCardforwirelessLAN
Instep1aand1b,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpickthe
connectorswithyourngersandgentlyunplugthemindirectionofthearrow.
1a
1b
2
StepScrew(quantity) Torque
2M2×3mm,small-head,nylon-coated(1)Silver 0.181Nm
(1.85kgfcm)
Chapter8.RemovingandreplacingaFRU57
1070Bluetoothdaughtercard(BDC-2)
ForThinkPadX100e:
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage50
•“1020Bottomdoor”onpage51
Table14.RemovalstepsofBDC-2forThinkPadX100e
1
2
StepScrew(quantity) Torque
1M2×3mm,small-head,nylon-coated(1)Silver 0.181Nm
(1.85kgfcm)
ForThinkPadX120e:
Foraccess,removetheseFRUsinorder:
•“1010Batterypack”onpage50
•“1020Bottomdoor”onpage51
•“1030Harddiskdrive(HDD)”onpage54
•“1080Keyboard”onpage61
•“1090Palmrestassembly,power-onboardassembly(withcable),andmicrophone”onpage64
60ThinkPadX100eandX120eHardwareMaintenanceManual
Table16.Removalstepsofkeyboard(continued)
StepScrew(quantity) Torque
1M2×3mm,big-head,nylon-coated(2) Black0.181Nm
(1.85kgfcm)
ForThinkPadX120e
1a
1a
1b
StepScrew(quantity) Torque
1a M2×3mm,big-head,nylon-coated(2) Black0.181Nm
(1.85kgfcm)
1b M2×7mm,at-head,nylon-coated(1) Black0.181Nm
(1.85kgfcm)
2
62ThinkPadX100eandX120eHardwareMaintenanceManual

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