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Compaq Presario CQ58

Maintenance and Service Guide

Development Company, L.P.

AMD, the AMD Arrow logo, and

combinations thereof, are trademarks of

Advanced Micro Devices, Inc. Bluetooth is a

trademark owned by its proprietor and used

by Hewlett-Packard Company under license.

Microsoft, Windows, and Windows Vista

are U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of

its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: May 2012

Document Part Number: 679370-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,

such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the

skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC

adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 5

Finding your hardware and software information ......................................................................... 5

Display ................................................................................................................................... 5

Button ..................................................................................................................................... 7

Keys ....................................................................................................................................... 8

Lights ...................................................................................................................................... 9

TouchPad .............................................................................................................................. 10

Front ..................................................................................................................................... 10

Left side ................................................................................................................................ 11

Right side .............................................................................................................................. 13

Bottom .................................................................................................................................. 14

3 Illustrated parts catalog .................................................................................................. 15

Service tag ............................................................................................................................ 16

Computer major components ................................................................................................... 17

Display assembly subcomponents ............................................................................................. 20

Mass storage devices ............................................................................................................. 22

Miscellaneous parts ................................................................................................................ 23

Sequential part number listing .................................................................................................. 24

4 Removal and replacement procedures ............................................................................ 27

Preliminary replacement requirements ....................................................................................... 27

Tools required ......................................................................................................... 27

Service considerations ............................................................................................. 27

Plastic parts ............................................................................................. 27

Cables and connectors ............................................................................. 27

Drive handling ......................................................................................... 28

Grounding guidelines .............................................................................................. 28

Electrostatic discharge damage .................................................................. 28

Packaging and transporting guidelines ........................................ 30

Component replacement procedures ........................................................................................ 32

Service tag ............................................................................................................. 32

Computer feet ......................................................................................................... 33

Battery ................................................................................................................... 34

Memory module ...................................................................................................... 35

WLAN module ........................................................................................................ 36

Keyboard ............................................................................................................... 38

Optical drive .......................................................................................................... 42

Hard drive ............................................................................................................. 44

RTC battery ............................................................................................................ 47

Top cover ............................................................................................................... 48

Power button board ................................................................................................. 51

TouchPad button board ............................................................................................ 52

Optical drive connector cable ................................................................................... 55

Speakers ................................................................................................................ 57

USB board ............................................................................................................. 59

System board ......................................................................................................... 61

Fan/heat sink assembly ........................................................................................... 63

Display assembly .................................................................................................... 66

Power connector cable ............................................................................................ 75

5 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 77

Starting Setup Utility (BIOS) ..................................................................................................... 77

Updating the BIOS ................................................................................................................. 77

Determining the BIOS version ................................................................................... 78

Downloading a BIOS update .................................................................................... 78

Using System Diagnostics ........................................................................................................ 79

6 Specifications ................................................................................................................. 80

Computer specifications .......................................................................................................... 80

15.6-in, SVA, display panel display specifications ..................................................................... 81

Hard drive specifications ........................................................................................................ 82

7 Backup and recovery ...................................................................................................... 83

Restore ................................................................................................................................. 83

Creating recovering media ...................................................................................................... 84

Performing a system restore ..................................................................................................... 85

Restoring using the dedicated recovery partition (select models only) ............................. 85

Restoring using the recovery media ........................................................................... 86

Changing the computer boot order ............................................................................ 86

Backing up and recovering your information ............................................................................. 87

Using Windows Backup and Restore ......................................................................... 88

Using Windows system restore points ........................................................................ 88

When to create restore points .................................................................... 88

Create a system restore point ..................................................................... 88

Restore to a previous date and time ............................................................ 89

8 Power cord set requirements .......................................................................................... 90

Requirements for all countries .................................................................................................. 90

Requirements for specific countries and regions ......................................................................... 91

9 Recycling ........................................................................................................................ 92

Index ................................................................................................................................. 93

vii

viii

1 Product description

Category Description

Product Name Compaq Presario CQ58

Processors ●AMD® E2-1800 processor (1.70-GHz, 1333-MHz, 18 W, dual core; not

supported on computer models equipped with Windows® 7 Starter 32-bit

operating systems)

●AMD E1-1200 processor (1.40-GHz, 1066-MHz, 18 W, dual core; not

supported on computer models equipped with Windows 7 Starter 32-bit

operating systems)

●AMD E-300 processor (1.30-GHz, 1066-MHz, 18 W, dual core)

Processor is soldered to the system board

Chipset AMD A68M fusion controller hub (FCH)

Graphics Internal graphics:

●AMD Radeon™ 7340 Series Graphics on computer models equipped with an

AMD E2-1800 processor

●AMD Radeon 7310 Series Graphics on computer models equipped with an AMD

E1-1200 processor

●AMD Radeon HD 6310M Discrete-Class Graphics on computer models equipped

with an AMD E-300 processor

Supports HD decode, DX11, and HDMI

Panel 15.6-in, light-emitting diode (LED), SVA, HD, BrightView (1366×768) display; typical

brightness: 200 nits

All display assemblies include one or two wireless local area network (WLAN)

antenna cables

Supports low voltage differential signalling (LVDS)

Category Description

Memory Two customer-accessible/upgradable memory module slots

DDR3-1333-MHz single channel support (DDR3-1600 downgrade to DDR3-1333) on

computer models equipped with an AMD E2-1800 processor

DDR3-1066-MHz single channel support (DDR3-1600 downgrade to DDR3-1066) on

computer models equipped with an AMD E1-1200 or E-300 processor

Supports 8192-MB of system RAM in the following configurations:

●8192-MB (4096-MB×2; not supported on computer models equipped with a 32-

bit operating system)

●6144-MB (4096-MB+2048×1; not supported on computer models equipped with

a 32-bit operating system)

●4086-MB (4096-MB×1 or 2048×2; not supported on computer models equipped

with Windows 7, 32-bit operating system)

●2048-MB (2048×1; not supported on computer models equipped with Windows

7, 32-bit operating system)

Hard drive Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in)

thicknesses (all hard drives use the same bracket)

Customer-accessible

Serial ATA

Supports the following hard drives:

●750-GB, 5400-rpm, 9.5-mm

●640-GB, 5400-rpm, 9.5-mm

●500-GB, 5400-rpm, 9.5-mm

●320-GB, 5400-rpm, 9.5-mm

Optical drive Fixed

Serial ATA

12.7-mm tray load

Supports DVD±RW Double-Layer with SuperMulti Drive

Supports zero power optical drive

Audio and video Two Altec-Lansing speakers

HD audio

Supports Microsoft premium requirements

VGA webcamera (fixed, no tilt with activity LED; 640×480 by 24 frames per second)

One digital microphone

Ethernet Integrated 10/100 network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

2 Chapter 1 Product description

Category Description

One or two WLAN antennas built into display assembly, varying by computer model

Support for the following WLAN formats:

●Atheros AR9565 802.11b/g/n 1×1 WiFi + BT4.0 Combo Adapter

●Atheros HB125 802.11b/g/n 1×1 WLAN module

●Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0

Combo Adapter

●Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0

Combo Adapter

●Ralink RT5390F 802.11b/g/n 1×1 WLAN module

●Ralink RT5390R 802.11bg/n 1×1 WiFi Adapter

●Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter

External media cards HP Multi-Format Digital Media reader with push-push technology, supporting:

●Secure Digital (SD) Memory Card

●Secure Digital Extended Capacity (SDxC) Memory Card

●Secure Digital High Capacity (SDHC) Memory Card

●MultiMediaCard (MMC)

Ports ●Audio-in (mono microphone)

●Audio-out (stereo headphone)

●HDMI v1.4 supporting: up to 1920×1200 @ 60Hz

●HP Smart AC adapter

●RJ-45 (Ethernet Gigabit support with LED indicators)

●USB 2.0 ports on computer: 3 (2 on one side, 1 on other; USB port allocation: 3

for the computer, 1 for camera 1 for MiniCard)

●VGA (Dsub 15 pin) supporting: 2048×1536 external resolution @ 60 Hz, hot

plug and unplug and autodetection for correct output to wide-aspect vs. standard

aspect video

Keyboard/pointing devices Full-size (15.6-in.), textured, pocket keyboard, no numeric keypad

Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-zoom

as default

Taps enabled by default

Power requirements 65W RC, V, EM, 3-wire HP Smart AC adapter with localized cable plug support (3-

wire plug with ground pin, supports 3-pin DC connector)

Supports the following batteries:

●6-cell, 55-Wh, 2.55-Ah, Li-ion battery

●6-cell, 47-Wh, 2.20-Ah, Li-ion battery

Category Description

Security Supports security cable lock

Operating system Preinstalled:

●Windows® 7 Home Basic 64-bit

●Windows 7 Home Premium 64-bit

●Windows 7 Starter 32-bit (not supported on computer models equipped with a

750-, 640-, or 500-GB hard drive)

●FreeDOS

Serviceability End user replaceable parts:

●AC adapter

●Battery

●Hard drive

●Memory module

●Optical drive

●WLAN module

4 Chapter 1 Product description

2 External component identification

Finding your hardware and software information

▲Select Start > Computer.

A list displays all the devices installed in your computer, including hard drive, optical drives, solid-state

drives (SSD), or a secondary hard drive.

To find out what software is included on your computer, select Start > All Programs.

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

(2) Internal microphone Records sound.

Finding your hardware and software information 5

Item Component Description

(3) Webcam Records video, captures still photographs, and allows

video conferences and online chat by means of

streaming video.

To use the webcam, select Start > All Programs >

Communication and Chat > CyberLink YouCam.

(4) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around

the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and

Environmental Notices that applies to your country or region. These notices are located in Help and Support.

6 Chapter 2 External component identification

Button

Component Description

Power button ●When the computer is off, press the button to turn on

the computer.

●When the computer is on, press the button briefly to

initiate Sleep.

●When the computer is in the Sleep state, press

the button briefly to exit Sleep.

●When the computer is in Hibernation, press

the button briefly to exit Hibernation.

CAUTION: Pressing and holding down the power

button will result in the loss of unsaved information.

If the computer has stopped responding and Microsoft

Windows shutdown procedures are ineffective, press and

hold the power button down for at least 5 seconds to turn

off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power

Options.

Button 7

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Used in conjunction with hotkeys.

(3) Windows logo key Displays the Windows Start menu.

(4) Action keys Execute frequently used system functions.

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

8 Chapter 2 External component identification

TouchPad

Item Component Description

(1) TouchPad on/off button Turns the TouchPad on or off.

(2) TouchPad light ●On: The TouchPad is off.

●Off: The TouchPad is on.

(3) TouchPad zone Moves the on-screen pointer and selects or activates items

on the screen.

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

Front

Component Description

Speakers Produce sound.

10 Chapter 2 External component identification

Left side

Item Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is

normal for the internal fan to cycle on and off during

routine operation.

(3) RJ-45 (network) jack Connects a network cable.

(4) HDMI port Connects an optional video or audio device, such as a

high-definition television, any compatible digital or

audio device.

(5) USB port Connects an optional USB device.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7) Audio-out (headphone) jack Connects optional powered stereo speakers,

headphones, earbuds, a headset, or a television

audio cable.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information,

refer to the Regulatory, Safety, and Environmental

Notices.

NOTE: When a device is connected to the jack,

the computer speakers are disabled.

Left side 11

Right side

Item Component Description

(1) Optical drive Reads and writes (select models only) to an optical disk.

(2) Optical drive light ●Green: The optical drive is being accessed.

●Off: The optical drive is idle.

(3) Optical drive eject button Releases the disc tray.

(4) USB port Connects an optional USB device.

CAUTION: While there are multiple USB ports on the

same side, only one USB port will able to support a high

power device at a time.

(5) AC adapter light ●White: The AC adapter is connected and the battery

is charged.

●Amber: The AC adapter is connected and the

battery is charging.

●Off: The computer is using DC power.

(6) Power connector Connects an AC adapter.

(7) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being

mishandled or stolen.

Right side 13

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is

normal for the internal fan to cycle on and off during

routine operation.

(3) Battery release latch Releases the battery from the battery bay.

(4) Memory module/wireless module

compartment cover

The memory module/wireless module compartment cover

provides access to the memory module compartment,

wireless module compartment, keyboard retention screw,

and optical drive bay.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module

authorized for use in the computer by the governmental

agency that regulates wireless devices in your country or

region. If you replace the module and then receive a

warning message, remove the module to restore

computer functionality, and then contact customer support

through Help and Support.

(5) Hard drive compartment cover The hard drive compartment cover provides access to the

hard drive bay and the RTC battery.

14 Chapter 2 External component identification

Service tag

When ordering parts or requesting information, provide the computer serial number and model

description provided on the service tag.

Item Description Function

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product's hardware components. The part number

helps a service technician to determine what

components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

16 Chapter 3 Illustrated parts catalog

Computer major components

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly

spare part information, see Display assembly subcomponents on page 20.

Computer major components 17

Item Component Spare part number

(2) Keyboard (includes keyboard cable):

For use in Belgium 646125-A41

For use in Bulgaria 646125-261

For use in the Czech Republic 646125-221

For use in Denmark, Finland, and Norway 646125-DH1

For use in France 646125-051

For use in Germany 646125-041

For use in Greece 646125-DJ1

For use in Hungary 646125-211

For use in Israel 646125-BB1

For use in Italy 646125-061

For use in the Netherlands 646125-B31

For use in Portugal 646125-131

For use in Romania 646125-271

For use in Russia 646125-251

For use in Saudi Arabia 646125-171

For use in Slovenia 646125-BA1

For use in Spain 646125-071

For use in Switzerland 646125-BG1

For use in Turkey 646125-141

For use in the United Kingdom and Singapore 646125-031

(3) Top cover (includes the TouchPad board) 686283-001

(4) Power button board (includes cable) 686270-001

(5) TouchPad button board (includes bracket, TouchPad button board cable, and

TouchPad cable)

686271-001

(6) Speakers (include speaker cables) 686279-001

(7) Optical drive connector cable (includes bracket) 686257-001

(8) USB board (includes cable) 686269-001

(9) System board (includes processor and replacement thermal material):

For use on computer models equipped with an AMD E2-1800 processor (1.70-GHz,

1333-MHz, 18 W, dual core, UMA graphics subsystem memory)

688304-001

For use on computer models equipped with an AMD E1-1200 processor (1.40-GHz,

1066-MHz, 18 W, dual core, UMA graphics subsystem memory)

688303-001

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use on computer models equipped with an AMD E-300 processor (1.30-GHz,

1066-MHz, 18 W, dual core, UMA graphics subsystem memory)

688305-001

(10) Fan/heat sink assembly (includes replacement thermal material) 688306-001

(11) Power connector cable (includes bracket) 686258-001

(12) Base enclosure (includes battery cover lock latch, battery cover release latch, power

connector barrel, and RJ45 cover)

686253-001

Rubber Kit (not illustrated, includes front and rear rubber feet, display bezel rubber

bumpers, and display bezel rubber screw covers)

686276-001

(13) Battery:

6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001

6-cell, 47-Wh, 2.20-Ah, Li-ion battery 593553-001

(14) DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel

and optical drive bracket)

686268-001

(15) RTC battery 686274-001

(16) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):

640-GB, 5400-rpm, 9.5-mm 669300-001

500-GB, 5400-rpm, 9.5-mm 669299-001

320-GB, 5400-rpm, 9.5-mm 622643-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive

connector cable, and screws)

686261-001

(17) Memory module (PC3, 12800, 1600-MHz):

4-GB memory module 652972-001

2-GB memory module 641369-001

(18) WLAN module:

Atheros AR9565 802.11b/g/n 1×1 WiFi + BT4.0 Combo Adapter 690019-001

Atheros HB125 802.11b/g/n 1×1 WLAN module 675794-001

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0

Combo Adapter

657325-001

Ralink RT5390F 802.11b/g/n 1×1 WLAN module 670691-001

Ralink RT5390R 802.11bg/n 1×1 WiFi Adapter 691415-001

Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001

Cover Kit, includes: 686272-001

(19) Hard drive compartment cover (includes one captive screw, secured by a C-clip)

(20) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

Computer major components 19

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 686255-001

(2) Webcam/microphone module (includes double-sided adhesive) 686285-001

(3) 15.6-in, LED, SVA, HD, BrightView display panel 686273-001

Display Hinge Kit, includes: 686262-001

(4) Left and right display hinge covers

(5) Left and right display hinges and vertical support brackets

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(6) Display panel cable (includes webcam/microphone module cable) 686256-001

(7) Antenna Kit (includes wireless antenna left and right (main and auxiliary) cables

and transceivers)

686249-001

(8) Display enclosure 686251-001

Rubber Kit (not illustrated, includes front and rear rubber feet, display bezel rubber

bumpers, and display bezel rubber screw covers)

686276-001

Display assembly subcomponents 21

Mass storage devices

Item Component Spare part number

(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):

640-GB, 5400-rpm, 9.5-mm 669300-001

500-GB, 5400-rpm, 9.5-mm 669299-001

320-GB, 5400-rpm, 9.5-mm 622643-001

Hard Drive Hardware Kit, includes: 686261-001

(2a) Hard drive bracket

(2b) Hard drive connector cable

Hard drive bracket screws (not illustrated)

(3) DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel

and optical drive bracket)

686268-001

22 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)

490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)

593553-001 6-cell, 47-Wh, 2.20-Ah, Li-ion battery

593554-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery

609939-001 65-W HP Smart AC adapter (RC, V, 3-wire)

622643-001 320-GB, 5400-rpm, 9.5-mm hard drive (does not include hard drive bracket, hard drive connector

cable, or screws)

NOTE: The hard drive bracket, hard drive connector included in the Hardcable, and screws are

Drive Hardware Kit, spare part number 686261-001.

641369-001 4-GB memory module (PC3, 12800, 1600-MHz)

646125-031 Keyboard for use in the United Kingdom and Singapore (includes keyboard cable)

646125-041 Keyboard for use in Germany (includes keyboard cable)

646125-051 Keyboard for use in France (includes keyboard cable)

646125-061 Keyboard for use in Italy (includes keyboard cable)

646125-071 Keyboard for use in Spain (includes keyboard cable)

646125-131 Keyboard for use in Portugal (includes keyboard cable)

646125-141 Keyboard for use in Turkey (includes keyboard cable)

646125-171 Keyboard for use in Saudi Arabia (includes keyboard cable)

646125-211 Keyboard for use in Hungary (includes keyboard cable)

646125-221 Keyboard for use in the Czech Republic (includes keyboard cable)

646125-251 Keyboard for use in Russia (includes keyboard cable)

646125-261 Keyboard for use in Bulgaria (includes keyboard cable)

646125-271 Keyboard for use in Romania (includes keyboard cable)

646125-A41 Keyboard for use in Belgium (includes keyboard cable)

646125-B31 Keyboard for use in the Netherlands (includes keyboard cable)

24 Chapter 3 Illustrated parts catalog

Spare part number Description

646125-BA1 Keyboard for use in Slovenia (includes keyboard cable)

646125-BB1 Keyboard for use in Israel (includes keyboard cable)

646125-BG1 Keyboard for use in Switzerland (includes keyboard cable)

646125-DH1 Keyboard for use in Denmark, Finland, and Norway (includes keyboard cable)

646125-DJ1 Keyboard for use in Greece (includes keyboard cable)

652972-001 2-GB memory module (PC3, 12800, 1600-MHz)

655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

669299-001 500-GB, 5400-rpm, 9.5-mm hard drive (does not include hard drive bracket, hard drive connector

cable, or screws)

NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard

Drive Hardware Kit, spare part number 686261-001.

669300-001 640-GB, 5400-rpm, 9.5-mm hard drive (does not include hard drive bracket, hard drive connector

cable, or screws)

NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard

Drive Hardware Kit, spare part number 686261-001.

670691-001 Ralink RT5390F 802.11b/g/n 1×1 WLAN module

675794-001 Atheros HB125 802.11b/g/n 1×1 WLAN module

686249-001 Antenna Kit (includes wireless antenna left and right (main and auxiliary) cables and transceivers)

686251-001 Display enclosure

686253-001 Base enclosure

686255-001 Display bezel

686256-001 Display panel cable (includes webcam/microphone module cable)

686257-001 Optical drive connector cable (includes bracket)

686258-001 Power connector cable

686261-001 Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws)

686262-001 Display Hinge Kit (includes left and right display hinges and vertical support brackets and left and

right display hinge covers)

686268-001 DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and optical

drive bracket)

686269-001 USB board (includes cable)

686270-001 Power button board (includes cable)

686271-001 TouchPad button board (includes bracket, TouchPad button board cable, and TouchPad cable)

686272-001 Cover Kit (includes hard drive compartment cover and memory module/wireless module

compartment cover)

Sequential part number listing 25

Spare part number Description

686273-001 15.6-in, LED, SVA, HD, BrightView display panel

686274-001 RTC battery

686276-001 Rubber Kit (includes front and rear rubber feet, display bezel rubber bumpers, and display bezel

rubber screw covers)

686278-001 Screw Kit

686279-001 Speakers (include speaker cables

686283-001 Top cover (includes the TouchPad board)

686285-001 Webcam/microphone module (includes double-sided adhesive)

688303-001 System board for use on computer models equipped with an AMD E1-1200 processor (1.40-GHz,

1066-MHz, 18 W, dual core, UMA graphics subsystem memory; includes processor and

replacement thermal material)

688304-001 System board for use on computer models equipped with an AMD E2-1800 processor (1.70-GHz,

1333-MHz, 18 W, dual core, UMA graphics subsystem memory; includes processor and

replacement thermal material)

688305-001 System board for use on computer models equipped with an AMD E-300 processor (1.30-GHz,

1066-MHz, 18 W, dual core, UMA graphics subsystem memory; includes processor and

replacement thermal material)

688306-001 Fan/heat sink assembly (includes replacement thermal material)

690019-001 Atheros AR9565 802.11b/g/n 1×1 WiFi + Bluetooth 4.0 Combo Adapter

690020-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter

691415-001 Ralink RT5390R 802.11bg/n 1×1 WiFi Adapter

26 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●Flat-bladed screwdriver

●Magnetic screwdriver

●Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during

disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in

the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat

or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In

all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that

they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with

extreme care; these cables tear easily.

Preliminary replacement requirements 27

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether

the computer is off or in Hibernation, turn the computer on, and then shut it down through

the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,

avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and

be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors

or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective

packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

determine the degree of sensitivity. Networks built into many integrated circuits provide some

protection, but in many cases, ESD contains enough power to alter device parameters or melt

silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or

microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a

normal cycle. Or the device may function normally for a while, then degrade in the internal layers,

reducing its life expectancy.

28 Chapter 4 Removal and replacement procedures

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described

in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by

different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 29

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,

wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,

use alligator clips to connect a wrist strap.

●When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

can be used at standing workstations and are compatible with most types of shoes or boots. On

conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one

megohm resistance between the operator and ground. To be effective, the conductive must be

worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●Antistatic tape

●Antistatic smocks, aprons, and sleeve protectors

●Conductive bins and other assembly or soldering aids

●Nonconductive foam

●Conductive tabletop workstations with ground cords of one megohm resistance

●Static-dissipative tables or floor mats with hard ties to the ground

●Field service kits

●Static awareness labels

●Material-handling packages

●Nonconductive plastic bags, tubes, or boxes

●Metal tote boxes

●Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 31

Item Component Description

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

Computer feet

The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to

the base enclosure, as indicated in the illustration below. These rubber feet are available in the Rubber

Kit, spare part number 686276-001.

Component replacement procedures 33

Battery

Description Spare part number

6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001

6-cell, 47-Wh, 2.20-Ah, Li-ion battery 593553-001

IMPORTANT: The customer should not attempt to replace the computer battery, which is installed

and sealed at the factory. A broken battery seal voids the computer and battery warranties. The

computer has an internal rechargeable battery that can be replaced only by an authorized service

provider.

Before disassembling the computer, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

3. Pivot the front edge of the battery (2) up and back.

4. Remove the battery (3) from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release

latch will automatically lock into place.)

34 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4-GB memory module (PC3, 12800, 1600-MHz) 652972-001

2-GB memory module (PC3, 12800, 1600-MHz) 641369-001

Before removing the memory module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see Battery on page 34).

Remove the memory module:

1. Loosen the captive screw (1) that secures the memory module/wireless module compartment cover

to the computer.

2. Lift the rear edge of the memory module/wireless module compartment cover (2) up and forward

until it rests at an angle.

3. Remove the memory module/wireless module compartment cover (3) by sliding it away from the

computer at an angle. The memory module/wireless module compartment cover is available in the

Cover Kit, spare part number 686272-001.

4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

Component replacement procedures 35

5. Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

WLAN module

Description Spare part number

Atheros AR9565 802.11b/g/n 1×1 WiFi + BT4.0 Combo Adapter 690019-001

Atheros HB125 802.11b/g/n 1×1 WLAN module 675794-001

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

Ralink RT5390F 802.11b/g/n 1×1 WLAN module 670691-001

Ralink RT5390R 802.11bg/n 1×1 WiFi Adapter 691415-001

Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices

in your country or region. If you replace the module and then receive a warning message, remove the

module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

36 Chapter 4 Removal and replacement procedures

4. Remove the battery (see Battery on page 34).

5. Remove the memory module/wireless module compartment cover (see Memory module

on page 35).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2

WLAN antenna cable is connected to the WLAN module #2 terminal.

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module,

the protective sleeves must be installed on the antenna connectors, as shown in the

following illustration.

Component replacement procedures 37

Reverse this procedure to install the WLAN module.

Keyboard

NOTE: The keyboard spare part kit includes the keyboard cable.

For use in country/region Spare part number For use in country/region Spare part number

For use in Belgium 646125-A41 For use in the Netherlands 646125-B31

For use in Bulgaria 646125-261 For use in Portugal 646125-131

For use in the Czech Republic 646125-221 For use in Romania 646125-271

For use in Denmark, Finland,

and Norway

646125-DH1 For use in Russia 646125-251

For use in France 646125-051 For use in Saudi Arabia 646125-171

For use in Germany 646125-041 For use in Slovenia 646125-BA1

For use in Greece 646125-DJ1 For use in Spain 646125-071

For use in Hungary 646125-211 For use in Switzerland 646125-BG1

For use in Israel 646125-BB1 For use in Turkey 646125-141

For use in Italy 646125-061 For use in the United Kingdom

and Singapore

646125-031

Before removing the keyboard, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see Battery on page 34).

5. Remove the memory module/wireless module compartment cover (see Memory module

on page 35).

38 Chapter 4 Removal and replacement procedures

Remove the keyboard:

1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer.

2. Rest and secure the computer on its left side.

3. Partially open the computer.

Component replacement procedures 39

4. Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back

of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

6. Lift the rear edge of the keyboard (1) (2), and then swing the keyboard up and forward until it

rests upside down on the palm rest.

40 Chapter 4 Removal and replacement procedures

Specyfikacje produktu

Marka:	HP
Kategoria:	laptop
Model:	CQ58-100SO
Kolor produktu:	Czarny
Typ produktu:	Laptop
Wysokość produktu:	31.3 mm
Szerokość produktu:	376 mm
Głębokość produktu:	247 mm
Waga produktu:	2450 g
Podręcznik użytkownika:	Tak
Certyfikat środowiskowy (zrównoważonego rozwoju):	EPEAT Silver, ENERGY STAR
Bluetooth:	Tak
Wyjścia słuchawkowe:	1
Zasilacz sieciowy:	Tak
Kraj pochodzenia:	Chiny
Technologia baterii:	Litowo-jonowa (Li-Ion)
Długość przekątnej ekranu:	15.6 "
Obsługiwane typy kart pamięci:	MMC, SD
Standardy komunikacyjne:	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Prędkość transferu danych przez Ethernet LAN:	10, 100 Mbit/s
Ilość portów Ethernet LAN (RJ-45):	1
Zakres temperatur (eksploatacja):	5 - 35 °C
Zakres wilgotności względnej:	10 - 90 %
Układ:	Muszla
Rozdzielczość:	1366 x 768 px
Natywne proporcje obrazu:	16:9
Ekran dotykowy:	Nie
Taktowanie procesora:	1.7 GHz
Typ procesora:	Intel® Celeron®
Model procesora:	B820
Wi-Fi:	Tak
Standardy Wi- Fi:	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Przewody:	Prąd przemienny
Liczba portów USB 2.0:	3
Przewodowa sieć LAN:	Tak
Zintegrowany czytnik kart:	Tak
Typ portu ładowania:	DC-in jack
Zakres temperatur (przechowywanie):	-20 - 60 °C
Dopuszczalna wilgotność względna:	5 - 95 %
Producent procesora:	Intel
Liczba rdzeni procesora:	2
Typ pamięci wewnętrznej:	DDR3-SDRAM
Pamięć wewnętrzna:	4 GB
Zainstalowany system operacyjny:	Windows 7 Home Premium
Maksymalna pojemność pamięci:	8 GB
Gniazdo procesora:	rPGA988B
Układ płyty głównej:	Intel® HM70 Express
Ilość portów HDMI:	1
Port wyjścia S/PDIF:	Nie
Mikrofon:	Tak
Zawiera sterowniki:	Tak
Technologia okablowania:	10/100Base-T(X)
Klawiatura numeryczna:	Nie
Urządzenie wskazujące:	Panel dotykowy
Kensington Lock:	Nie
Liczba portów VGA (D-Sub):	1
Nośniki:	HDD
Ilość wbudowanych glosników:	2
Producent głośników:	Altec Lansing
Moc adaptera AC:	65 W
Dopuszczalna wysokość podczas eksploatacji (n.p.m.):	-15 - 3048 m
Port DVI:	Nie
Powierzchnia wyświetlacza:	Połysk
Czas pracy na zasilaniu akumulatorowym:	- h
Wbudowany mikrofon:	Tak
Podświetlenie LED:	Tak
Klawisze Windows:	Tak
Pełnowymiarowa klawiatura:	Tak
Gniazda pamięci:	2x SO-DIMM
Gniazdo smartcard:	Nie
Pojemność HDD:	320 GB
Szybkość HDD:	5400 RPM
Rozmiar HDD:	2.5 "
Całkowita pojemność przechowywania:	320 GB
Procesor ARK ID:	67193
Technologia Intel® Hyper Threading (Intel® HT Technology):	Nie
Technologia Intel® Turbo Boost:	Nie
Technologia Intel® Quick Sync Video:	Nie
Technologia Intel® InTru™ 3D:	Nie
Technologia Intel® Clear Video HD (Intel® CVT HD):	Nie
Nowe instrukcje AES (Intel® AES-NI):	Nie
Technologia Udoskonalona Intel SpeedStep:	Tak
Technologia Intel® Trusted Execution:	Nie
Maksymalna konfiguracja CPU:	1
Intel® Enhanced Halt State:	Tak
Intel® Clear Video Technology dla MID (Intel® CVT for MID):	Nie
Intel® VT-x with Extended Page Tables (EPT):	Nie
Intel® 64:	Tak
Technologia Wirtualizacji Intel® (Directed I/O) (VT-d):	Nie
Technologia Intel® Clear Video:	Nie
Technologia virtualizacji Intel® (VT-x):	Tak
Interfejs HDD:	SATA
Typ pamięci procesora:	L3
Cache procesora:	2 MB
Wskaźnik magistrali systemowej:	5 GT/s
Litografia procesora:	32 nm
Liczba wątków:	2
Tryb pracy procesora:	64-bit
Nazwa kodowa procesora:	Sandy Bridge
Pamięć ECC wspierana przez procesor:	Nie
Maksymalna liczba linii PCI Express:	16
Konfiguracje PCI Express:	1x16, 2x8, 1x8+2x4
Termiczny układ zasilania (TDP):	35 W
Bezkonfliktowy procesor:	Nie
Instrukcje obsługiwania:	SSE4.x
Technologia Execute Disable Bit (EDB):	Tak
Stan spoczynku:	Tak
Technologie Thermal Monitoring:	Tak
Wbudowane opcje dostępne:	Nie
Typ magistrali:	DMI
Wielkość opakowania procesora:	37.5x37.5 (rPGA988B) mm
Układ pamięci:	1 x 4 GB
Karta graficzna on-board:	Tak
Model karty graficznej on-board:	Intel® HD Graphics
Wersja gniazd typu Slot (PCI Express):	2.0
Parytet FSB:	Nie
Rozgałęźnik T:	100 °C
Magistrala systemowa:	- MHz
Seria procesora:	Intel Celeron Processor B800 Series for Mobile
Wbudowana bazowa częstotliwość procesora:	650 MHz
Dynamiczne taktowanie wbudowanej karty graficznej (max):	1050 MHz
Model dedykowanej karty graficznej:	Niedostępny
Typ zintegrowanej karty graficznej:	Intel® HD Graphics
Intel® Small Business Advantage (Intel® SBA):	Nie
Intel® Wireless Display (Intel® WiDi):	Nie
Technologia Intel® My WiFi (Intel® MWT):	Nie
Technologia Intel® Anti-Theft (Intel® AT):	Nie
Intel® Insider™:	Nie
Technologia Intel® FDI:	Tak
Intel® Flex Memory Access:	Tak
Intel® Fast Memory Access:	Tak
Intel® Demand Based Switching:	Nie
Układ graficzny i litografia IMC:	32 nm
Technologia Intel® Dual Display Capable:	Tak
Intel® Rapid Storage Technology:	Nie
Napędy optyczne:	DVD Super Multi DL
Architektura systemu operacyjnego:	64-bit
Dopuszczalna wysokość (n.p.m.):	-15 - 12192 m
Rodzaj pamięci:	SO-DIMM
Dedykowana karta graficzna:	Nie
Złącze dokowania:	Nie
Obsluga ExpressCard:	Nie
Typ gniazda cardbus pcmcia:	Nie
Ilość komór baterii:	6
Współczynnik Magistrala/Rdzeń:	17
Maksymalna pamięć wewnętrzna (64-bit):	8 GB
Liczba zainstalowanych HDD:	1
Zintegrowany 4G WiMAX:	Nie