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Epson®SureColor®F2100 Series
User's Guide


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Contents
Epson SureColor F2100 Series User's Guide ........................................................................................... 9
Introduction to Your Printer...................................................................................................................... 10
Printer Features ................................................................................................................................. 10
Optional Equipment and Replacement Parts................................................................................. 11
Notations Used in the Documentation ................................................................................................ 12
Printer Part Locations......................................................................................................................... 12
Printer Parts - Front/Top................................................................................................................ 13
Printer Parts - Inside...................................................................................................................... 14
Printer Parts - Back........................................................................................................................ 15
Control Panel and LCD Screen ..................................................................................................... 16
Printer Usage Guidelines.......................................................................................................................... 19
Using Your Printer .............................................................................................................................. 19
Storing Your Printer............................................................................................................................ 20
Handling Ink and Cleaning Cartridges................................................................................................ 21
Handling White Ink ............................................................................................................................. 22
Handling T-shirts (Media) ................................................................................................................... 23
Basic Printing ............................................................................................................................................ 25
Overview of the Printing Process ....................................................................................................... 25
Required Equipment .......................................................................................................................... 26
Pre-treating a T-shirt .......................................................................................................................... 28
Pre-treatment Solution Safety Precautions.................................................................................... 28
Preparing the Pre-treatment Solution ............................................................................................ 29
Diluting the Pre-treatment Solution................................................................................................ 32
Pre-treating a T-shirt with a Roller ................................................................................................. 32
Pre-treating a T-shirt with a Pre-treatment Machine ...................................................................... 33
Fixing the Pre-treatment Solution (Heat Press) ............................................................................. 34
Creating Your T-shirt Design.............................................................................................................. 34
Data Creation and Transmission Guidelines ................................................................................. 35
Printable Area for Each Platen ...................................................................................................... 35
Preparing Your Printer........................................................................................................................ 38

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Attaching the Grip Pad to the Platen.............................................................................................. 39
Removing the Grip Pad from the Platen ........................................................................................ 43
Attaching or Removing Spacers .................................................................................................... 46
Installing the Platen ....................................................................................................................... 54
Attaching the Platen Frame Hooks ................................................................................................ 57
Loading a T-shirt ................................................................................................................................ 59
Loading a T-shirt on the Grip Pad.................................................................................................. 60
Loading a T-shirt on the Platen...................................................................................................... 63
Repositioning the T-shirt........................................................................................................... 68
Loading a Sleeve on the Sleeve Platen ......................................................................................... 69
Loading a Shirt on the Medium-Grooved Platen............................................................................ 73
Adjusting the Height of the Platen.................................................................................................. 78
Starting a Print Job ........................................................................................................................ 81
Cancelling a Print Job.................................................................................................................... 82
Finishing a T-shirt............................................................................................................................... 82
Removing a Printed T-shirt ............................................................................................................ 82
Fixing the Ink ................................................................................................................................. 84
Fixing Conditions (Heat Press) ................................................................................................. 84
Fixing Conditions (Heat Tunnel)................................................................................................ 85
Printing from a USB Memory Device ....................................................................................................... 86
USB Memory Device Requirements................................................................................................... 86
Connecting and Printing from a USB Memory Device........................................................................ 87
Maintenance............................................................................................................................................... 89
Maintenance Guidelines..................................................................................................................... 89
Maintenance Safety Instructions ........................................................................................................ 90
Print Head Maintenance..................................................................................................................... 91
Performing a Nozzle Check........................................................................................................... 91
Cleaning the Print Head................................................................................................................. 94
Print Head Alignment ......................................................................................................................... 95
Aligning the Print Head.................................................................................................................. 96
Fine-tuning Print Head Alignment.................................................................................................. 99
Using the Ink Cleaning Solution ....................................................................................................... 100
Disposing of Used Consumables and Optional Parts....................................................................... 102

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Waste Ink Disposal Guidelines.................................................................................................... 102
Replacing the Waste Ink Bottle ........................................................................................................ 103
Cleaning the Suction Cap................................................................................................................. 107
Replacing the Head Cleaning Set .................................................................................................... 113
Replacing the Wiper Unit and Anti-drying Caps........................................................................... 114
Replacing the Flushing Pad......................................................................................................... 119
Washing the Ink Tubes..................................................................................................................... 124
Shaking and Replacing the Ink Cartridges ....................................................................................... 128
Cleaning the Encoder Strip (Carriage Scale) and Replacing the Air Filter........................................ 132
Cleaning Around the Print Head....................................................................................................... 138
Cleaning the Platen Path.................................................................................................................. 141
Storing the Printer ............................................................................................................................ 144
Cleaning the Printer.......................................................................................................................... 145
Moving or Transporting the Printer ....................................................................................................... 148
Transportation Preparation .............................................................................................................. 149
Moving the Printer ............................................................................................................................ 149
Setting Up the Printer After Transport .............................................................................................. 151
Using the Control Panel Menus.............................................................................................................. 152
Accessing the Printer's Menus ......................................................................................................... 152
Maintenance Menu Settings............................................................................................................. 153
Printer Setup Menu Settings ............................................................................................................ 155
USB File List Menu Settings............................................................................................................. 155
Printer Status Menu Settings............................................................................................................ 156
Administrator Menu Settings ............................................................................................................ 156
Solving Problems .................................................................................................................................... 159
Product Status Messages ................................................................................................................ 159
Solving Printer Problems.................................................................................................................. 165
Printer Does Not Turn On ............................................................................................................ 165
LCD Screen Shuts Off ................................................................................................................. 165
Solving Printing Problems ................................................................................................................ 166
Nothing Prints.............................................................................................................................. 166
Cannot Print Over a Network....................................................................................................... 167
Print Head Moves But Nothing Prints .......................................................................................... 167

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Platen Height Error Is Displayed While Printing........................................................................... 168
Message Is Displayed After Cleaning the Encoder Strip (Carriage Scale) .................................. 168
Printing Is Slow or Stops Intermittently ........................................................................................ 169
Cannot Access the USB Memory Device .................................................................................... 169
Red Light Shines Inside the Printer ............................................................................................. 169
Forgot the Network Password ..................................................................................................... 170
Solving Print Quality Problems......................................................................................................... 170
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 170
Overall Print Quality Is Poor ........................................................................................................ 171
Lines Are Misaligned ................................................................................................................... 172
Grainy or Unclear Printout ........................................................................................................... 173
White Ink Quality Is Poor ............................................................................................................. 173
Ink Stains Appear Outside the Printed Areas............................................................................... 175
Printer Status Sheet or Logs Print Incorrectly.............................................................................. 175
Uninstall Your Product Software....................................................................................................... 175
Uninstalling Product Software - Windows.................................................................................... 175
Uninstalling Product Software - Mac............................................................................................ 176
Where to Get Help............................................................................................................................ 177
Technical Specifications ........................................................................................................................ 178
Windows System Requirements ...................................................................................................... 178
Mac System Requirements .............................................................................................................. 179
Printer Specifications ....................................................................................................................... 180
Electrical Specifications ................................................................................................................... 180
Environmental Specifications ........................................................................................................... 181
Dimension Specifications ................................................................................................................. 181
Ink Cartridge Specifications.............................................................................................................. 182
Cleaning Cartridge Specifications .................................................................................................... 183
Pre-treatment Solution Specifications .............................................................................................. 184
Ink Cleaning and Tube Cleaning Solution Specifications ................................................................. 184
Safety and Approvals Specifications ................................................................................................ 185
Notices ..................................................................................................................................................... 186
Important Safety Instructions............................................................................................................ 186
General Product Safety Instructions............................................................................................ 186

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Ink Cartridge Safety Instructions.................................................................................................. 188
FCC Compliance Statement............................................................................................................. 189
Software License Terms................................................................................................................... 190
Binding Arbitration and Class Waiver ............................................................................................... 200
Trademarks...................................................................................................................................... 203
Copyright Notice............................................................................................................................... 203
A Note Concerning Responsible Use of Copyrighted Materials................................................... 204
Copyright Attribution.................................................................................................................... 204


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Epson SureColor F2100 Series User's Guide
Welcome to the Epson F2100 SureColor Series User's Guide.
For a printable click PDF copy of guide, this here.

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Introduction to Your Printer
Refer to these sections to learn more about your printer and this manual.
Printer Features
Notations Used in the Documentation
Printer Part Locations
Printer Features
The Epson SureColor F2100 Series printer includes these special features:
High productivity
• High-speed printing using high-density 360 dpi nozzles
• Available 600 ml large-capacity ink cartridges (250 ml cartridges are included with printer)
Reliability
• Built-in White ink circulation system to improve White ink performance and reduce maintenance
• Built-in automatic fabric wiper system automatically cleans the surface of the print head nozzles for
consistent print quality
High Resolution
• UltraChrome DG pigment ink optimized for textile printing for smooth gradations and high color
reproducibility
• High-density white printing using White ink and pre-treatment solution developed specially for Epson
pigment ink textile printers
Easy-to-use setup and operation features
• Easy T-shirt loading and platen height adjustment
• User-friendly design allows you to perform all everyday operations from the front of the printer and
check operating status through the transparent printer cover
• Large, easy-to-read, color LCD display
• PC-free, direct printing from a commercially available USB 2.0 memory device connected to the
printer
• Easy-to-use Garment Creator software
Optional Equipment and Replacement Parts

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Parent topic: Introduction to Your Printer
Optional Equipment and Replacement Parts
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit (U.S.) or (Canada), selectproimaging.epson.com proimaging.epson.ca
your product series and product, and click the button. Or call 800-GO-EPSON (800-463-Where to Buy
7766) in the U.S. or 800-807-7766 in Canada.
Option or part Part number
Cleaning cartridge (700 ml) T736000
Pre-treatment solution (20 liter) C13T736100
Printer maintenance kit C13T736200
Print head cleaning kit C13S092001
Waste ink bottle T724000
Printer air filter C13S092021
Large garment platen (16 × 20 inches [40.6 × 50.8 cm]) C12C933921
Medium garment platen (14 × 16 inches [35.5 × 40.6 cm]) C12C933931
Medium-grooved garment platen (14 × 16 inches [35.5 × 40.6 cm]) C12C933961
Small garment platen (10 × 12 inches [25.4 × 30.5 cm]) C12C933941
Extra small garment platen (7 × 8 inches [17.8 × 20.3 cm]) C12C933951
Sleeve platen (4 × 4 inches [10.2 × 10.2 cm]) C12C933971
Large platen grip pad C13S210075
Medium platen grip pad C13S210076
Small platen grip pad C13S210077
Grip pad tool C12C934151
Pre-treatment roller set C12C891201
Replacement rollers (3) C12C891211
Hard roller C12C891221
UltraChrome DG ink cartridge - Black (600 ml) T725100

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Option or part Part number
UltraChrome DG ink cartridge - Cyan (600 ml) T725200
UltraChrome DG ink cartridge - Magenta (600 ml) T725300
UltraChrome DG ink cartridge - Yellow (600 ml) T725400
UltraChrome DG ink cartridge - White (600 ml) T725A00
1-year extended Epson Preferred Plus service plan EPPSCF2KB1
Parent topic: Printer Features
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• must be followed carefully to avoid bodily injury.Warnings
• must be observed to avoid damage to your equipment.Cautions
• contain important information about your printer.Notes
• contain additional printing information.Tips
Parent topic: Introduction to Your Printer
Printer Part Locations
Check the printer part illustrations to learn about the parts on your printer.
Printer Parts - Front/Top
Printer Parts - Inside
Printer Parts - Back
Control Panel and LCD Screen
Parent topic: Introduction to Your Printer

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Printer Parts - Front/Top
1 Airflow vents
2 Printer cover
3 Ink cartridge cover (left)
4 Platen
5 Moveable base
6 Hooks (to hang platen frame)
7 Parallel adjustment plate
8 Height adjustment lever
9 Fixing lever
10 Spacer b

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11 Spacer a
12 Ink cartridge cover (right)
13 Tweezer holder
14 Ink cartridges
15 External USB port
16 Control panel
Parent topic: Printer Part Locations
Printer Parts - Inside
1 Encoder strip (carriage scale)
2 Carriage shaft
3 Flushing pad

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4 Air filter
5 Print head
6 Anti-drying caps
7 Suction/cleaning cap
8 Fabric wiper unit
Parent topic: Printer Part Locations
Printer Parts - Back
1 AC inlet
2 Waste ink outlet (left)
3 Tube clamp

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4 Waste ink bottle holder
5 Waste ink bottle
6 Waste ink tube
7 Waste ink outlet (right)
8 (Ethernet) portLAN
9 Data light
10 Status light
11 portUSB
12 Air inlet
Parent topic: Printer Part Locations
Control Panel and LCD Screen
Control Panel Buttons and Lights
1power light
2power button
3cancel button
4 LCD screen
5moveable base button
6 Left arrow button

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7 Up/down arrow buttons
8 buttonOK
9 /right arrow buttonMenu
10 USB memory device port
11 start button
12 start light
13 maintenance button
14 error light
LCD Screen
1 Message display
2 Offest head alignment status
3 Printer temperature alert
4 Print job name
5 USB memory device status
6 Platen size
7 Waste ink bottle status

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8 Head cleaning set status
9 Ink cartridge status
10 Total prints (current print job)
11 Preview operation (when printing from a USB memory device and this icon is displayed, press the
down arrow button to preview the image)
12 Time before next automatic cleaning
Parent topic: Printer Part Locations

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Printer Usage Guidelines
Follow the guidelines in these sections as you use your printer, consumables, and print media.
Using Your Printer
Storing Your Printer
Handling Ink and Cleaning Cartridges
Handling White Ink
Handling T-shirts (Media)
Using Your Printer
Follow these guidelines as you use your printer:
• Operate the printer only within the specified operating temperature and humidity range.
• Check to make sure you maintain the specified humidity range, especially in dry areas.
• Do not install the printer next to heat sources or directly in the path of exhaust from a ventilator or air
conditioner. Failure to observe this precaution could result in the print head nozzles clogging.
• Do not install your printer on the same electrical line as a heat press or other appliance that draws a lot
of electrical power.
• Do not bend or pull the waste ink tubes; otherwise, ink may leak inside or outside the printer.
• Waste ink must be allowed to drain freely into the waste ink bottle. Cut waste ink tubes down to size to
fit the installation space, if necessary.
• If an error occurs and the printer is turned off without first resolving the error, the print head may not be
capped on the right side, which may cause the print head to dry out. If an error occurs causing the
printer to turn off, turn on the power until capping is performed automatically.
• When the printer is on, do not disconnect the power cable or cut the power at a power strip or circuit
breaker. The print head may not be capped properly. If this occurs, turn on the power until capping is
performed automatically.
• Do not remove ink cartridges while the printer is operating.
• The suction cap, wiper unit, flushing pad, tubes, encoder strip (carriage scale), and air filter require
periodic maintenance. Replace or clean them if you see a message telling you to do so. Print quality
declines if maintenance is not performed.
• Do not move the movable base or the platen manually.

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• Turn the printer off at the end of the day after you are finished using it. The printer runs maintenance
that may take up to 5 minutes before turning off.
Note: To keep the print head in the optimum operating condition, ink and cleaning solution are also used
in maintenance operations such as head cleaning in addition to printing.
Parent topic: Printer Usage Guidelines
Related references
Environmental Specifications
Related topics
Maintenance
Storing Your Printer
Follow these guidelines if you need to store your printer for a long period:
• If the printer is not used for an extended period of time, place the printer into storage mode. If the
printer is stored without performing this operation, the print head nozzles may become clogged.
• We recommend that you print once a week if the printer is not used for a long time without performing
the prolonged storage operation.
• If you do not use the printer for a long time, make sure you perform a nozzle check before printing. If
clogged nozzles are detected, clean the suction/cleaning cap and then clean the print head.
• Even if the printer is not turned on, ink that has accumulated in the waste ink tubes may leak out.
Make sure the waste ink bottle is installed even when the printer is not on.
• Make sure that the print head has been capped (the print head is positioned on the right side) before
storing the printer. If an error occurs and the printer is turned off without first resolving the error, the
print head may not be capped on the right side, which causes the print head to dry out. If this occurs,
turn on the power until capping is performed automatically.
• Close all the covers on the printer to prevent dust and debris from getting in. If the printer will be not be
used for an extended period of time, protect it with an anti-static cloth or other cover. The print head
nozzles can become clogged if dust gets on the print head, and you may not be able to print properly.
Parent topic: Printer Usage Guidelines
Related references
Handling White Ink
Handling Ink and Cleaning Cartridges

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Related tasks
Storing the Printer
Related topics
Maintenance
Handling Ink and Cleaning Cartridges
Follow these guidelines as you handle the ink and cleaning cartridges:
• When using the 250 ml installation ink cartridges included with the printer, most of the ink is consumed
during initial ink charging. Be sure to have replacement cartridges handy.
• After the ink charging process has begun, do not open covers, press buttons, or do anything else to
interrupt the process. If interrupted, the ink charging process will restart and the cartridge may no
longer have enough ink to complete the initial charge.
• Store ink and cleaning cartridges at room temperature, out of direct sunlight, and use them before the
expiration date printed on the packaging.
• To ensure print quality, use ink and cleaning cartridges within one year of installing them.
• Allow ink cartridges and cleaning cartridges that have been stored at low temperatures for an
extended period of time to return to room temperature over a period of four hours before use.
• Do not touch the IC chips on the cartridges.
• The IC chip on each cartridge stores information, such as ink levels, to allow the cartridge to be used
after being removed and re-installed.
• Install ink and cleaning cartridges into all the slots on the printer or the printer cannot print.
• Do not leave the printer without cartridges installed in all the slots, even when the printer is not in use.
The ink in the printer may dry out.
• If you remove an ink cartridge before it is empty, wipe off any ink from the ink supply port using a
cleaning stick in the maintenance kit. If ink dries on the supply port, the cartridge may leak when it is

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reinstalled. Also make sure that the supply port is free of dust when storing cartridges (the port does
not need to be capped since there is a valve inside). Do not put tape over the supply port.
• Removed ink cartridges may have ink around the ink supply port, so be careful not to stain any
surfaces with ink.
• Do not dismantle or remodel ink cartridges. You may not be able to print properly.
• Do not drop ink cartridges or subject them to impacts. It may cause ink to leak.
Note: To maintain the quality of the print head, the printer stops printing before ink cartridges are
completely expended. The ink cartridges may contain recycled materials; this does not affect printer
functions or performance.
Parent topic: Printer Usage Guidelines
Related references
Handling White Ink
Related tasks
Shaking and Replacing the Ink Cartridges
Handling White Ink
Follow these guidelines as you handle the white ink cartridges:
• White ink particles may settle in the ink system, which must be maintained. Do not print without
maintaining the White ink system; print quality may decline or the printer may not work properly.
• Remove the White ink cartridges at the start of every working day or every 20 hours, and shake them
well before reinstalling them.

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• When storing cartridges, lay them down flat. If you store cartridges standing upright, pigments may
settle and reduce print quality.
• If you do not use the printer for more than two weeks, print a nozzle check. Alternately, you can also
replace the White ink with cleaning cartridges ( > ). If the printer is leftMaintenance Replace White Ink
without replacing the White ink, the print head nozzles may become clogged.
Note: White ink is consumed during maintenance even when printing only with color ink.
Parent topic: Printer Usage Guidelines
Related references
Maintenance Menu Settings
Related tasks
Washing the Ink Tubes
Shaking and Replacing the Ink Cartridges
Handling T-shirts (Media)
Follow these guidelines as you handle and store printed T-shirts:
• Avoid storing T-shirts in direct sunlight, or in locations that are subject to excessive dust, heat, or
humidity. If T-shirts are stored in a hot place after printing, the printed surface may soften and become
sticky.
• Do not dry clean printed T-shirts.
• Turn printed T-shirts inside out before washing and let them dry inside out.
• To maintain the best quality, printed T-shirts should be air dried. Tumble dryers may reduce image
quality over time.
• Do not use bleach. It may cause discoloration.
• Do not iron directly onto the printed surface.
• Do not use organic solvents, such as alcohol.
• Do not rub the printed surface against vinyl or chloride-based artificial leather. The colors may transfer
to the leather.
• Do not rub surfaces printed with color ink against surfaces printed with White ink; the color may
transfer. If this happens, use a soft cloth or brush with a small amount of household detergent to wipe
away the transferred color.

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• If you have applied pre-treatment solution and fixed the ink, we recommend soaking the T-shirt in
water and washing it before wearing it to remove any remaining traces of pre-treatment solution.
• If pre-treatment solution is applied to a white or light-colored T-shirt, the treated side may turn yellow.
Print soon after applying the pre-treatment solution and wash in water. Avoid direct sunlight if you
store the T-shirt without printing.
• For light-colored T-shirts, let the pre-treatment solution air dry before heat-pressing; otherwise,
staining may occur.
Parent topic: Printer Usage Guidelines
Related topics
Pre-treating a T-shirt

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Basic Printing
Refer to these sections to learn how to perform basic print functions.
Overview of the Printing Process
Required Equipment
Pre-treating a T-shirt
Creating Your T-shirt Design
Preparing Your Printer
Loading a T-shirt
Finishing a T-shirt
Overview of the Printing Process
This section explains the basic workflow from preparing a T-shirt for printing to post-treatment after
printing.
1. Preparing the Required Equipment
Prepare the equipment you need for printing.
2. Pre-treating the T-shirt
When printing with White ink, apply pre-treatment solution to the T-shirt before printing and make sure
the pre-treatment solution is completely dry before printing. If the T-shirt is creased, use a heat press
to smooth it.
3. Preparing the Printer
Turn on the printer and make sure it is functioning properly.
4. Creating Your Garment Design
Create the data you want to print and use the Garment Creator software to send it to the printer.
5. Loading the T-shirt (Media)
Load the T-shirt onto the platen or grip pad.
6. Printing
Check that the start light is on before you start printing.
7. Removing the T-shirt
Remove the T-shirt from the platen or grip pad.

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8. Post-treating the T-shirt
Fix the ink to the T-shirt.
Parent topic: Basic Printing
Related references
Required Equipment
Related tasks
Preparing Your Printer
Starting a Print Job
Removing a Printed T-shirt
Related topics
Pre-treating a T-shirt
Loading a T-shirt
Creating Your T-shirt Design
Finishing a T-shirt
Required Equipment
To print on a T-shirt using this printer, you need the equipment listed here, depending on your print
project.
Heat press (commercially available)
A heat press is required before you can print on a T-shirt. A heat press is used to remove creases
from T-shirts, and to fix the pre-treatment solution and ink. Your heat press needs to be larger than
your platen and able to sustain a temperature of 338 °F (170 °C) or more for 90 seconds. Check the
accuracy of your heat press temperature with a probe; temperatures exceeding 356 °F may result in
dull colors. For best results, use a heat press with a piece of parchment (silicone) paper or a Teflon
(fluoro-resin) sheet at low pressure to allow the steam to escape.
Heat tunnel (commercially available)
A heat tunnel is used to fix the ink after printing. A heat tunnel is not necessary if you have a heat
press.
Heat-resistant release sheet (commercially available)
A heat-resistant release sheet is placed over the T-shirt to prevent any pre-treatment solution or ink
from sticking to the heat press. You can use parchment (silicone) paper, Teflon (fluoro-resin) sheets,
or other types of heat-resistant material. Parchment (silicone) sheets tend to produce a matte effect
and fluoro-resin sheets tend to produce a glossy effect. You can also use the sheet with the grip pad
tool to load T-shirts on a platen covered with a grip pad.

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T-shirts (commercially available)
For best results, use a T-shirt that is 100% cotton with thick and tightly-woven (ringspun) material.
Printing on materials with high polyester content will result in more subdued colors. Since the print
quality cannot always be guaranteed for some types of fabric, perform a test print first.
Pre-treatment solution (available from Epson)
Pre-treatment solution is necessary for printing White ink. If pre-treatment solution is not applied to
the T-shirt, White ink does not appear correctly or adhere to the T-shirt. Also, colors that are printed
on the White ink do not develop properly. For best results, use a paint roller or sprayer to apply pre-
treatment solution to the T-shirt.
Note: Using non-Epson pre-treatment solution may yield poor color, image quality, or washability.
Note: Pre-treatment solution must be diluted with distilled water at a minimum 1:1 ratio. The amount
of water added can vary depending on the material type and color of the garment.
Pre-treatment roller set (commercially available)
A paint roller can be used to apply the pre-treatment solution to the T-shirt. The tray is used to allow
the pre-treatment solution to soak into the roller. Choose a paint roller made of short polyester fiber
with excellent liquid absorption. When using a paint roller, make sure to apply the pre-treatment
solution evenly, or the white print quality may not be as bright or printed colors may appear distorted.
Use a different paint roller for each color.
Distilled water (commercially available)
Distilled or purified water is used to dilute the pre-treatment solution.
Pre-treatment machine (commercially available)
A pre-treatment machine is used to spray the pre-treatment solution onto the T-shirt. Using a pre-
treatment machine is quicker and easier than using a paint roller; however, more of the pre-treatment
solution may be used because of overspray.
Sticky tape or lint roller (commercially available)
Use sticky tape or a lint roller to remove lint from the print surface of the T-shirt. Take care not to pull
fibers up from the T-shirt.
Parent topic: Basic Printing
Related references
Optional Equipment and Replacement Parts
Related topics
Pre-treating a T-shirt

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Pre-treating a T-shirt
Follow the instructions in these sections to prepare your T-shirt for printing.
Pre-treatment Solution Safety Precautions
Preparing the Pre-treatment Solution
Diluting the Pre-treatment Solution
Pre-treating a T-shirt with a Roller
Pre-treating a T-shirt with a Pre-treatment Machine
Fixing the Pre-treatment Solution (Heat Press)
Parent topic: Basic Printing
Pre-treatment Solution Safety Precautions
If you are printing with White ink, pre-treatment solution must be applied to the T-shirt. Observe these
precautions when applying the pre-treatment solution:
• Always wear gloves when applying the pre-treatment solution. If pre-treatment solution comes in
contact with your skin or enters your eyes or mouth, take the following actions:
• If you get pre-treatment solution on your skin, immediately wash it off using soap and water. Consult
a physician if your skin is irritated or discolored.
• If pre-treatment solution gets in your eyes, rinse immediately with water. Failure to observe this
precaution could result in bloodshot eyes or mild inflammation. If problems persist, consult a
physician.
• If pre-treatment solution gets in your mouth, consult a physician immediately. If swallowed, do not
induce vomiting and consult a physician immediately. If vomiting is induced, solution may get caught
in the trachea which can be dangerous.
• Store the pre-treatment solution out of the reach of children.
• After working with the pre-treatment solution, wash your hands thoroughly.
• Store the pre-treatment solution at room temperature and away from direct sunlight.
• Do not put waste pre-treatment solution in the waste ink bottle as it will solidify if mixed with waste ink.
Caution: Pre-treatment solution is classified as industrial waste and must be disposed of by an industrial
waste disposal company according to local laws and regulations. When handing over the pre-treatment
solution to an industrial waste disposal company, make sure you include these safety precautions.
Parent topic: Pre-treating a T-shirt

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Preparing the Pre-treatment Solution
Prepare the pre-treatment solution for application to the T-shirts.
1. To attach the tap, cut the cardboard along the perforations and remove the tap from inside the
cardboard box.
2. Pull the cap section out of the hole in the cardboard.
Note: Make sure you pull the cap section out of the hole in the cardboard. If the cap is opened
without being pulled out, the pre-treatment solution may spill out.

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3. Remove the cap.
4. Remove the tap from the bag and turn the tap's handle section until the hole is visible as shown.
Note: If you cannot see the hole or if the tap is damaged, contact Epson.

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5. Attach the tap.
6. Remove the cap from the end of the tap and turn the lever until the hole is facing down.
7. To pour the solution, tilt the cardboard box and pour the pre-treatment solution into the desired
container.
8. When you have finished pouring the solution, put the cap back on the end of the tap.
9. Store the cardboard box with the tap side facing up.
Parent topic: Pre-treating a T-shirt

33
4. Apply the solution evenly in both directions as shown to an area larger than the target print area. It is
important to finish in the shoulder-to-shoulder direction; this aligns the fabric fibers to the direction of
the print head movement.
5. Fix the pre-treatment solution with a heat press and parchment (silicone) paper.
Note: The T-shirt fibers must be pressed flat to produce even whiteness. Even if you use a heat
tunnel to fix the ink, use a heat press with parchment (silicone) paper to fix the pre-treatment solution
before printing.
Parent topic: Pre-treating a T-shirt
Related references
Fixing the Pre-treatment Solution (Heat Press)
Diluting the Pre-treatment Solution
Pre-treating a T-shirt with a Pre-treatment Machine
Since pre-treatment machine models may vary in operation and controls, you should consult the pre-
treatment machine documentation.
1. Pour the diluted pre-treatment solution into the pre-treatment machine as directed by the
manufacturer.
2. Place the T-shirt on the pre-treatment machine platen.
3. Set the controls to adequately cover the desired printed area with pre-treatment solution. (On 1 to
100 dial controls, this may be 30 to 45.)
4. Fix the pre-treatment solution with a heat press with parchment (silicone) paper.
Note: The T-shirt fibers must be pressed flat to produce even whiteness. If you use a heat tunnel to
fix the ink, use a heat press for a short period of time at high pressure to flatten the T-shirt fibers
before printing.

34
Parent topic: Pre-treating a T-shirt
Fixing the Pre-treatment Solution (Heat Press)
If you are using a heat tunnel to fix the ink, you must use a heat press before printing to remove creases
from the T-shirt and to fix the pre-treatment solution. Always place a heat-resistant release sheet, such
as parchment (silicone) paper, between the T-shirt and the heat press.
Note: Do not wet the T-shirt or leave it in a humid location for a long time after fixing the pre-treatment
solution, or White ink may absorb into the wet sections and cause poor print quality. If the T-shirt is left
for an extended period of time in a humid location, press it for 10 to 25 seconds with parchment (silicone)
paper just before printing.
The fixing conditions vary depending on the amount of pre-treatment solution used. The following
guidelines are approximate.
Note: If the pre-treatment solution is not completely dry after the suggested amount of time, extend the
duration while carefully checking if the pre-treatment solution is dry. Make sure the T-shirt is completely
dry before loading it for printing; otherwise, the print quality may decline.
Application area size Temperature Time Pressure
Letter/A4 and smaller 338 °F (170 °C) 45 seconds 6 Psi (4.2 N/cm 2)
Larger than letter/A4 45–90 seconds
Note: Optimum conditions may vary depending on the type of heat press used; make sure to test in
advance to determine the correct conditions for your heat press.
Parent topic: Pre-treating a T-shirt
Creating Your T-shirt Design
After creating the data, use the Garment Creator software to transmit it to the printer.
Visit your product's support website at (U.S.) or (Canada) andepson.com/support epson.ca/support
select your product to download the Garment Creator software and utilities.
Follow the guidelines in these sections when creating your T-shirt design.
Data Creation and Transmission Guidelines
Printable Area for Each Platen

35
Parent topic: Basic Printing
Data Creation and Transmission Guidelines
When creating data and transmitting it to the printer using Garment Creator, follow these guidelines:
• For best results, select sRGB colors when creating data to be printed on a T-shirt. sRGB colors are
closer to the actual print results.
• You can print in these formats from Garment Creator: TIFF, JPEG, PNG, BMP.
• You can transmit data only when the printer is not printing.
• While the printer is receiving data, only these operations are possible:
• Turning off the power
• Moving the platen
• Cancelling a print job
Note: When a USB memory device is connected to the printer, printing starts after saving the data to the
USB memory device. This saves you from having to send data again when printing data repeatedly. If
you continue to send data while a USB memory device is connected to the printer, the previous data is
overwritten.
Parent topic: Creating Your T-shirt Design
Printable Area for Each Platen
Each platen provides a different size of printable area. You do not need the platen frame when a grip pad
is attached to the platen.
Platen size Printable area
Large 16 × 20 inch (406 × 508 mm)
Medium/medium-
grooved
14 × 16 inch (356 × 406 mm)
Small 10 × 12 inch (254 × 305 mm)
Extra small 7 × 8 inch (178 × 203 mm)
Sleeve 4 × 4 inch (102 × 102 mm)
Inside the platen frame, you cannot print on the areas shown in gray.

36
Sleeve platen
1 0.47 inch (12 mm) margins
2 Platen frame
3 Printable area

37
Medium-grooved platen
1 0.24 inch (6 mm) margins
2 Platen frame
3 Printable area
4 Rectangle part (you cannot print on this area if this part is removed [for zippers])
5 2.60 inches (67 mm)
6 7.79 inches (198 mm)
7 6.65 inches (169 mm)
8 1.61 inches (41 mm)
9 6.33 inches (161 mm)

38
L, M (standard), S, and XS platens
1 0.24 inch (6 mm) margins
2 Platen frame
3 Printable area
Parent topic: Creating Your T-shirt Design
Preparing Your Printer
Before transmitting print data from the Garment Creator software, check the printer's status and make
sure that the print head nozzles are not clogged.
Perform a nozzle check to check for clogged nozzles and run a cleaning if necessary.
Attaching the Grip Pad to the Platen
Removing the Grip Pad from the Platen
Attaching or Removing Spacers
Installing the Platen
Attaching the Platen Frame Hooks

39
Parent topic: Basic Printing
Related tasks
Performing a Nozzle Check
Attaching the Grip Pad to the Platen
A grip pad prevents the T-shirt from moving around during printing and can reduce print misalignment.
We recommend attaching a grip pad to the platen supplied with the printer. You do not need the platen
frame when a grip pad is attached to the platen.
A medium-size (standard) grip pad is included for the medium-size platen that comes with the printer.
Other grip pad sizes are available for optional platens.
Note: Do not attach grip pads to extra small garment, sleeve, or medium-grooved garment platens.
Caution: If using a grip pad to print on thin fabric with a polyester blend ratio of 50% or more, ink may
bleed through to the grip pad.
1. Peel off one section on the back of the grip pad backing as shown.

40
2. Place the grip pad on a flat surface with the back facing up, then place the platen in the center of the
grip pad.
3. Flip the platen over and rub the section of the grip pad where you removed the backing to adhere it
to the platen.
4. Carefully lift the grip pad and peel off the other two sections of the grip pad backing.

41
5. Carefully adhere the rest of the grip pad to the platen and rub each section to adhere it.
6. Peel off the grip pad backing from all the edges.

42
7. Fold over the long edges of the grip pad and adhere them to the back of the platen.
8. Fold over the corners of the grip pad and adhere them to the back of the platen.
9. Fold over the short edges of the grip pad and adhere them to the back of the platen.

43
10. Turn the platen over and firmly press down on the edges of the grip pad to make sure they are firmly
in place.
Parent topic: Preparing Your Printer
Related references
Optional Equipment and Replacement Parts
Related tasks
Attaching the Platen Frame Hooks
Removing the Grip Pad from the Platen
Loading a T-shirt on the Grip Pad
Removing the Grip Pad from the Platen
You can remove the grip pad from the platen.
Grip pads that have been on the platen for a long time may be hard to peel off. You can use a
commercially available spatula to assist in removal.
Caution: Do not apply hot air to soften the glue. You can damage the platen or other parts.
1. Place the platen on a flat surface with the back facing up.

44
2. Peel off the edges of the grip pad.
3. Flip the platen over and hold it down with one hand.

45
4. Using your other hand, peel off the grip pad.
If any glue remains on the platen, soak a soft cloth in diluted neutral detergent, wring it out thoroughly,
and wipe off the glue.
Caution: Do not use solvents such as alcohol to remove the glue. You can damage, warp, or discolor
the platen or other parts.
Parent topic: Preparing Your Printer

46
Attaching or Removing Spacers
You may need to attach or remove spacers, depending on the platen type and the fabric thickness. You
need a Phillips-head screwdriver.
1. If the platen is not in the forward position, press the moveable base button to move the platen
forward.
2. Turn off the printer.
3. Remove the platen from the printer, if necessary.

47
4. Check the installed spacers and determine which spacers you need based on the platen and fabric
you are using.
•When using the large garment, medium garment, small garment, or extra small garment
platen:
Attach spacers a and b for fabric with a thickness of up to 0.28 inch (7 mm).

48
Attach only spacer a for fabric with a thickness between 0.2 to 0.5 inch (5 to 13 mm).
Attach only spacer b for fabric with a thickness between 0.35 to 0.67 inch (9 to 17 mm).
Remove both spacers for fabric with a thickness between 0.59 to 0.95 inch (15 to 24 mm).
•When using the sleeve platen or medium-grooved platen:
Attach only spacer b for fabric with a thickness of up to 0.31 inch (8 mm).

49
Remove both spacers for fabric with a thickness between 0.24 to 0.55 inch (6 to 14 mm).
5. Rotate the fixing lever as shown to loosen it.

50
6. Remove the screw securing the parallel adjustment plate.
Note: Keep the screw in a safe place (you will need it if you are attaching both spacers).
7. Remove the parallel adjustment plate.
Caution: Be careful not to drop the parallel adjustment plate; it is a precision component.

51
8. Remove the height adjustment lever.
9. Remove or attach the spacers beneath the height adjustment lever.
Removing

52
Attaching
Note: Make sure the protruding sections of the spacers are aligned with the hole as shown.
10. Replace the height adjustment lever.

53
11. Reattach the parallel adjustment plate. Reinstall and tighten the screw that was removed in step 6 if
you attached both spacers.
12. Rotate the fixing lever as shown to tighten it and secure the height adjustment lever.
Parent topic: Preparing Your Printer

54
Installing the Platen
After you have removed or attached spacers as necessary, you can install a platen on the printer.
1. Align the platen to fit into the holes in the moveable base and place the platen on the printer.
• Install a large garment, medium garment (standard), small garment, or extra small garment platen
in any orientation. Then go to step 3.
• If you are installing a medium grooved platen, make sure the cut out section faces the front as
shown. Then go to step 3.

55
• If you are installing a sleeve platen, install it as shown. Then go to step 2.

56
2. Pass the fixing band under the parallel adjustment plate and align it with the groove on top of the
platen and secure it tightly. Make sure the end of the fixing band is on the side of the platen.

57
3. After installing a platen of a different size, perform a head alignment.
Parent topic: Preparing Your Printer
Related references
Optional Equipment and Replacement Parts
Attaching the Platen Frame Hooks
You can attach hooks to the printer to hang the platen frame when it is not in use.
Note: Do not use the platen frame when a grip pad is attached to the platen.

58
1. Insert the ends of each hook into the holes in the front of the printer as shown.

59
2. Make sure the front of the printer extends past the surface of the table or stand. Then hang the
platen frame from the hooks.
Parent topic: Preparing Your Printer
Loading a T-shirt
Refer to these sections to load a T-shirt into the printer.
Loading a T-shirt on the Grip Pad
Loading a T-shirt on the Platen
Loading a Sleeve on the Sleeve Platen
Loading a Shirt on the Medium-Grooved Platen
Adjusting the Height of the Platen
Starting a Print Job
Cancelling a Print Job
Parent topic: Basic Printing
Specyfikacje produktu
Marka: | Epson |
Kategoria: | drukarka |
Model: | SureColor SC-F2100 |
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