Instrukcja obsługi Dell XPS 15 9510
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XPS 15 9510
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Regulatory Model: P91F
Regulatory Type: P91F002
May 2022
Rev. A02
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021-2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Chapter 1: Working inside your computer...................................................................................... 5
Before working inside your computer.............................................................................................................................5
Safety instructions.............................................................................................................................................................. 5
Electrostatic discharge—ESD protection..................................................................................................................... 6
ESD field service kit ...........................................................................................................................................................6
Transporting sensitive components................................................................................................................................ 7
After working inside your computer................................................................................................................................7
Chapter 2: Removing and installing components........................................................................... 8
Recommended tools........................................................................................................................................................... 8
Screw list............................................................................................................................................................................... 8
Major components of XPS-15 9510................................................................................................................................ 9
Base cover............................................................................................................................................................................11
Removing the base cover........................................................................................................................................... 11
Installing the base cover.............................................................................................................................................14
Battery..................................................................................................................................................................................16
Lithium-ion battery precautions............................................................................................................................... 16
Removing the battery................................................................................................................................................. 16
Installing the battery....................................................................................................................................................17
Memory modules................................................................................................................................................................ 18
Removing the memory................................................................................................................................................ 18
Installing the memory.................................................................................................................................................. 19
Solid-state drive................................................................................................................................................................ 20
Removing the solid-state drive 1............................................................................................................................. 20
Installing the solid-state drive 1................................................................................................................................ 21
Removing the solid-state drive 2.............................................................................................................................22
Installing the solid-state drive 2...............................................................................................................................23
Installing the M.2 2230 solid-state drive............................................................................................................... 24
Fans...................................................................................................................................................................................... 25
Removing the left fan.................................................................................................................................................25
Installing the left fan...................................................................................................................................................26
Removing the right fan.............................................................................................................................................. 27
Installing the right fan................................................................................................................................................ 28
Heat sink..............................................................................................................................................................................29
Removing the heat sink............................................................................................................................................. 29
Installing the heat sink................................................................................................................................................30
Speakers...............................................................................................................................................................................31
Removing the speakers...............................................................................................................................................31
Installing the speakers................................................................................................................................................ 32
I/O board............................................................................................................................................................................. 33
Removing the I/O board............................................................................................................................................ 33
Installing the I/O board.............................................................................................................................................. 34
Display assembly................................................................................................................................................................35
Removing the display assembly............................................................................................................................... 35
Contents
Contents 3
Installing the display assembly..................................................................................................................................37
System board..................................................................................................................................................................... 40
Removing the system board..................................................................................................................................... 40
Installing the system board....................................................................................................................................... 43
Palm-rest and keyboard assembly................................................................................................................................ 46
Removing the palm-rest and keyboard assembly................................................................................................ 46
Installing the palm-rest and keyboard assembly.................................................................................................. 47
Chapter 3: Drivers and downloads............................................................................................... 49
Chapter 4: System setup............................................................................................................. 50
Entering BIOS setup program........................................................................................................................................ 50
Navigation keys................................................................................................................................................................. 50
Boot Sequence.................................................................................................................................................................. 50
One time boot menu..........................................................................................................................................................51
System setup options....................................................................................................................................................... 51
System and setup password.......................................................................................................................................... 60
Assigning a system setup password........................................................................................................................ 61
Deleting or changing an existing system setup password..................................................................................61
Clearing CMOS settings............................................................................................................................................ 62
Clearing BIOS (System Setup) and System passwords.....................................................................................62
Updating the BIOS............................................................................................................................................................ 62
Updating the BIOS in Windows................................................................................................................................62
Updating the BIOS using the USB drive in Windows..........................................................................................62
Updating the BIOS from the F12 One-Time boot menu.....................................................................................63
Chapter 5: Troubleshooting.........................................................................................................64
Handling swollen Lithium-ion batteries........................................................................................................................ 64
Locate the Service Tag or Express Service Code of your Dell computer ..............................................64
System diagnostic lights..................................................................................................................................................65
SupportAssist diagnostics...............................................................................................................................................66
Built-in self-test (BIST)................................................................................................................................................... 66
System board built-in self-test (M-BIST)............................................................................................................. 66
Display panel power rail built-in self-test (L-BIST)............................................................................................. 67
Display panel built-in self-test (LCD-BIST)...........................................................................................................67
Outcome........................................................................................................................................................................ 68
Recovering the operating system................................................................................................................................. 68
WiFi power cycle............................................................................................................................................................... 68
Drain residual flea power (perform hard reset)......................................................................................................... 69
Backup media and recovery options.............................................................................................................................69
Real Time Clock—RTC reset......................................................................................................................................... 69
Chapter 6: Getting help and contacting Dell.................................................................................71
4 Contents
Working inside your computer
Before working inside your computer
About this task
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Steps
1
1
1
11.
.
.
.. Save and close all open files and exit all open applications.
2
2
2
22.
.
.
.. Shut down your computer. Click > > .Start Power Shut down
NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down
instructions.
3
3
3
33.
.
.
.. Disconnect your computer and all attached devices from their electrical outlets.
4
4
4
44.
.
.
.. Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the
cable from the network device.
5
5
5
55.
.
.
.. Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless
otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped
with your computer.
WARNING: Before working inside your computer, read the safety information that is shipped with your
computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect your computer from all power sources before opening the computer cover or panels.
After you finish working inside the computer, replace all covers, panels, and screws before connecting your
computer to an electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat, dry, and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching the
pins and the contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical
assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the
safety instructions that is shipped with the product or at .www.dell.com/regulatory_compliance
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal
surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity which could harm internal components.
CAUTION: When you disconnect a cable, pull it by its connector or its pull tab, not the cable itself. Some cables
have connectors with locking tabs or thumbscrews that you must disengage before disconnecting the cable.
1
Working inside your computer 5
When disconnecting cables, keep them evenly aligned to avoid bending the connector pins. When connecting
cables, ensure that the ports and the connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
CAUTION: Exercise caution when handling Lithium-ion batteries in laptops. Swollen batteries should not be used
and should be replaced and disposed properly.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Electrostatic discharge—ESD protection
ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards,
processors, memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such
as intermittent problems or a shortened product life span. As the industry pushes for lower power requirements and increased
density, ESD protection is an increasing concern.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than
in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
Two recognized types of ESD damage are catastrophic and intermittent failures.
●Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes
an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has
received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or
nonfunctional memory.
●Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of
intermittent failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM
receives a static shock, but the tracing is merely weakened and does not immediately produce outward symptoms related to
the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory
integrity, intermittent memory errors, etc.
The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded")
failure.
Perform the following steps to prevent ESD damage:
●Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not
provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts
with increased sensitivity to ESD damage.
●Handle all static-sensitive components in a static-safe area. If possible, use anti-static floor pads and workbench pads.
●When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static
packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you
discharge static electricity from your body.
●Before transporting a static-sensitive component, place it in an anti-static container or packaging.
ESD field service kit
The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components:
anti-static mat, wrist strap, and bonding wire.
Components of an ESD field service kit
The components of an ESD field service kit are:
●Anti-Static Mat – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an
anti-static mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal
on the system being worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly
on the mat. ESD-sensitive items are safe in your hand, on the ESD mat, in the system, or inside a bag.
●Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist
and bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that
is temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD
mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never
6 Working inside your computer
use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear
and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is
recommended to test the wrist strap and bonding wire at least once per week.
●ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored
kit, it is a best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A
wrist strap tester is the best method for doing this test. If you do not have your own wrist strap tester, check with your
regional office to find out if they have one. To perform the test, plug the wrist-strap's bonding-wire into the tester while it is
strapped to your wrist and push the button to test. A green LED is lit if the test is successful; a red LED is lit and an alarm
sounds if the test fails.
●Insulator Elements – It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts
that are insulators and often highly charged.
●Working Environment – Before deploying the ESD Field Service kit, assess the situation at the customer location. For
example, deploying the kit for a server environment is different than for a desktop or portable environment. Servers are
typically installed in a rack within a data center; desktops or portables are typically placed on office desks or cubicles. Always
look for a large open flat work area that is free of clutter and large enough to deploy the ESD kit with additional space to
accommodate the type of system that is being repaired. The workspace should also be free of insulators that can cause an
ESD event. On the work area, insulators such as Styrofoam and other plastics should always be moved at least 12 inches or
30 centimeters away from sensitive parts before physically handling any hardware components
●ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded
bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that the
new part arrived in. The ESD bag should be folded over and taped shut and all the same foam packing material should be
used in the original box that the new part arrived in. ESD-sensitive devices should be removed from packaging only at an
ESD-protected work surface, and parts should never be placed on top of the ESD bag because only the inside of the bag is
shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag.
●Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts
to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
ESD protection summary
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static
mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all
insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place
these parts in anti-static bags for safe transport.
After working inside your computer
About this task
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
Steps
1
1
1
11.
.
.
.. Replace all screws and ensure that no stray screws remain inside your computer.
2
2
2
22.
.
.
.. Connect any external devices, peripherals, or cables you removed before working on your computer.
3
3
3
33.
.
.
.. Replace any media cards, discs, or any other parts that you removed before working on your computer.
4
4
4
44.
.
.
.. Connect your computer and all attached devices to their electrical outlets.
5
5
5
55.
.
.
.. Turn on your computer.
Working inside your computer 7
Removing and installing components
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Recommended tools
The procedures in this document may require the following tools:
●Phillips screwdriver #0
●Phillips screwdriver #1
●Torx #5 (T5) screwdriver
●Plastic scribe
Screw list
NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and
then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is
restored when the component is replaced.
NOTE: Some computers have magnetic surfaces. Ensure that the screws are not left attached to such surfaces when
replacing a component.
NOTE: Screw color may vary with the configuration ordered.
Table 1. Screw list
Component Secured to Screw type Quantity Screw image
Base cover Palm-rest and
keyboard assembly
M2x3 8
Battery Palm-rest and
keyboard assembly
M2x3 4
Battery Palm-rest and
keyboard assembly
M2x4 4
Right fan System board and
palm-rest and
keyboard assembly
M2x4 1
I/O board shield I/O board M2x4 1
I/O board Palm-rest and
keyboard assembly
M2x4 1
Left fan System board and
palm-rest and
keyboard assembly
M2x4 2
Solid-state drive 1 System board M2x2 1
2
8 Removing and installing components
Table 1. Screw list (continued)
Component Secured to Screw type Quantity Screw image
Solid-state drive 2 System board M2x2 1
Speakers Palm-rest and
keyboard assembly
M2x2 4
Graphics card-processor
thermal shield cover
System board M2x2 2
Type-C bracket Palm-rest and
keyboard assembly
M2x4 2
Display-assembly cable
bracket
System board M2x2 3
Display-assembly cable
holder
Palm-rest and
keyboard assembly
M1.6x3 2
Left hinge System board and
palm-rest and
keyboard assembly
M2.5x5.5 4
Right hinge System board and
palm-rest and
keyboard assembly
M2.5x5.5 4
Wireless-card bracket System board M1.6x3 1
System board Palm-rest and
keyboard assembly
M2x4 2
Touchpad Palm-rest and
keyboard assembly
M1.6x2.5 4
Touchpad Palm-rest and
keyboard assembly
M2x2 4
Major components of XPS-15 9510
The following image shows the major components of XPS-15 9510.
Removing and installing components 9
1
1
1
11.
.
.
.. Base cover
2
2
2
22.
.
.
.. Battery
3
3
3
33.
.
.
.. Heat sink
4
4
4
44.
.
.
.. Memory module
5
5
5
55.
.
.
.. Right fan
6
6
6
66.
.
.
.. USB Type-C bracket
7
7
7
77.
.
.
.. System board
8
8
8
88.
.
.
.. Graphics card-processor thermal bracket
9
9
9
99.
.
.
.. Speaker
1
1
1
110
0
0
00.
.
.
.. Display assembly
1
1
1
111
1
1
11.
.
.
.. Palm-rest and keyboard assembly
1
1
1
112
2
2
22.
.
.
.. Wireless-card bracket
1
1
1
113
3
3
33.
.
.
.. I/O-board shield
1
1
1
114
4
4
44.
.
.
.. I/O board
1
1
1
115
5
5
55.
.
.
.. USB Type-C port bracket
1
1
1
116
6
6
66.
.
.
.. I/O-board cable
1
1
1
117
7
7
77.
.
.
.. Left fan
1
1
1
118
8
8
88.
.
.
.. Display-assembly cable bracket
1
1
1
119
9
9
99.
.
.
.. Solid-state drive 2
2
2
2
220
0
0
00.
.
.
.. Solid-state drive 2 thermal bracket
2
2
2
221
1
1
11.
.
.
.. Solid-state drive 1
2
2
2
222
2
2
22.
.
.
.. Solid-state drive 1 thermal bracket
10 Removing and installing components
NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These
parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for
purchase options.
Base cover
Removing the base cover
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
About this task
The following images indicate the location of the base cover and provide a visual representation of the removal procedure.
Removing and installing components 11
12 Removing and installing components
Steps
1
1
1
11.
.
.
.. Remove the eight screws (M2x3) that secure the base cover to the palm-rest and keyboard assembly.
CAUTION: Do not pull on or pry the base cover at the side where the hinges are located; doing so may
damage the base cover.
CAUTION: The base cover is preassembled with the audio-daughter board. The pins at the bottom of the
base cover are fragile. They ground the antennas and audio-daughter board. Place the base cover on a clean
surface to avoid damage to the pins.
2
2
2
22.
.
.
.. Starting from the bottom-left corner, use a plastic scribe to pry the base cover in the direction of the arrows to release the
base cover from the palm-rest and keyboard assembly.
3
3
3
33.
.
.
.. Grasp the left side and the right side of the base cover and remove the base cover from the palm-rest and keyboard
assembly.
NOTE: The following steps are applicable only if you want to further remove any other component from your computer.
Removing and installing components 13
NOTE: Disconnecting the battery cable, removing the battery, or draining the flea power clears the CMOS and resets
the BIOS settings on your computer.
NOTE: After your computer is reassembled and powered on, it prompts for the Real Time Clock (RTC) reset. When
the RTC reset cycle occurs, the computer restarts several times and then an error message is displayed– "Time of
day not set". Enter the BIOS when this error appears and set the date and time on your computer to resume normal
functionality.
4
4
4
44.
.
.
.. Disconnect the battery cable from the system board.
5
5
5
55.
.
.
.. Turn your computer over and press the power button for 15 seconds to drain the flea power.
Installing the base cover
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
NOTE: If the old base cover is to be replaced, ensure that the protective tape covering the pins on the audio-daughter
board on the new base cover are removed before installing the new base cover.
The following images indicate the location of the base cover and provide a visual representation of the installation procedure.
14 Removing and installing components
Removing and installing components 15
Steps
1
1
1
11.
.
.
.. Connect the battery cable to the system board, if applicable.
2
2
2
22.
.
.
.. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly.
3
3
3
33.
.
.
.. Starting from the bottom-right corner snap the base cover. Work your way around to the middle of the base cover and then
to the bottom-left corner and snap the base cover into place.
4
4
4
44.
.
.
.. Replace the eight screws (M2x3) that secure the base cover to the palm-rest and keyboard assembly.
Next steps
NOTE: After your computer is reassembled and powered on, it prompts for the Real Time Clock (RTC) reset. When the
RTC reset cycle occurs, the computer restarts several times and then an error message is displayed- "Time of day not set".
Enter the BIOS when this error appears and set the date and time on your computer to resume normal functionality.
1
1
1
11.
.
.
.. Follow the procedure in .After working inside your computer
Battery
Lithium-ion battery precautions
CAUTION:
●Exercise caution when handling Lithium-ion batteries.
●Discharge the battery completely before removing it. Disconnect the AC power adapter from the system and
operate the computer solely on battery power—the battery is fully discharged when the computer no longer
turns on when the power button is pressed.
●Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
●Do not expose the battery to high temperatures, or disassemble battery packs and cells.
●Do not apply pressure to the surface of the battery.
●Do not bend the battery.
●Do not use tools of any kind to pry on or against the battery.
●Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental
puncture or damage to the battery and other system components.
●If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing,
bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical
support for assistance. See .www.dell.com/contactdell
●Always purchase genuine batteries from or authorized Dell partners and resellers.www.dell.com
●Swollen batteries should not be used and should be replaced and disposed properly. For guidelines on how to
handle and replace swollen Lithium-ion batteries, see .Handling swollen Lithium-ion batteries
Removing the battery
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
2
2
2
22.
.
.
.. Remove the .base cover
NOTE: Disconnecting the battery cable, removing the battery, or draining the flea power clears the CMOS and resets
the BIOS settings on your computer.
About this task
The following image indicates the location of the battery and provides a visual representation of the removal procedure.
16 Removing and installing components
Steps
1
1
1
11.
.
.
.. Disconnect the battery cable from the system board, if it was not disconnected earlier.
2
2
2
22.
.
.
.. Remove the four screws (M2x4) that secure the battery to the palm-rest and keyboard assembly.
3
3
3
33.
.
.
.. Remove the four screws (M2x3) that secure the battery to the palm-rest and keyboard assembly.
4
4
4
44.
.
.
.. Peel the tapes that secure the speaker cable to the battery.
5
5
5
55.
.
.
.. Lift the battery off the palm-rest and keyboard assembly.
Installing the battery
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
The following image indicates the location of the battery and provides a visual representation of the installation procedure.
Removing and installing components 17
Steps
1
1
1
11.
.
.
.. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly.
2
2
2
22.
.
.
.. Adhere the tapes that secure the speaker cable to the battery.
3
3
3
33.
.
.
.. Replace the four screws (M2x3) that secure the battery to the palm-rest and keyboard assembly.
4
4
4
44.
.
.
.. Replace the four screws (M2x4) that secure the battery to the palm-rest and keyboard assembly.
5
5
5
55.
.
.
.. Connect the battery cable to the system board.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Memory modules
Removing the memory
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following image indicates the location of the memory modules and provides a visual representation of the removal
procedure.
18 Removing and installing components
Steps
1
1
1
11.
.
.
.. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory
module pops up.
2
2
2
22.
.
.
.. Slide and remove the memory module from the memory-module slot.
NOTE: Repeat step 1 and step 2 to remove the other memory module if available on your computer.
Installing the memory
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
The following image indicates the location of the memory modules and provides a visual representation of the installation
procedure.
Removing and installing components 19
Steps
1
1
1
11.
.
.
.. Align the notch on the memory module with the tab on the memory-module slot.
2
2
2
22.
.
.
.. Slide the memory module firmly at an angle, into the memory-module slot.
3
3
3
33.
.
.
.. Press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
NOTE: Repeat step 1 to step 3 to install the other memory module if available on your computer.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Solid-state drive
Removing the solid-state drive 1
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following image indicates the location of the solid-state drive and provides a visual representation of the removal procedure.
20 Removing and installing components
Steps
1
1
1
11.
.
.
.. Remove the screw (M2x2) that secures the solid-state drive thermal bracket and the solid-state drive 1 to the system board.
2
2
2
22.
.
.
.. Slide the solid-state drive thermal bracket from the alignment post and lift it from the system board.
3
3
3
33.
.
.
.. Slide and remove the solid-state drive 1 from the solid-state drive slot.
NOTE: The size of the solid-state drive thermal bracket varies based on the storage type. A solid-state drive thermal
bracket that is designed for an M.2 2280 drive cannot accommodate an M.2 2230 drive and vice versa.
Installing the solid-state drive 1
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
NOTE: Your computer supports two solid-state drive slots. Solid-state drive1 is the primary slot and solid-state drive2 is
the secondary slot. If you are installing only one solid-state drive, install the drive to the primary slot. Install the second
solid-state drive, if available, to the solid-state drive2 slot.
About this task
The following image indicates the location of the solid-state drive 1 and provides a visual representation of the installation
procedure.
Removing and installing components 21
Steps
1
1
1
11.
.
.
.. Align the notch on the solid-state drive 1 with the tab on the solid-state drive slot.
2
2
2
22.
.
.
.. Gently slide the solid-state drive 1 into the solid-state drive slot.
3
3
3
33.
.
.
.. Slide the solid-state drive thermal bracket into the alignment post on the system board, and align the screw hole on the
solid-state drive thermal bracket with the screw hole on the system board.
NOTE: The size of the solid-state drive thermal bracket varies based on the storage type. A solid-state drive thermal
bracket that is designed for an M.2 2280 drive cannot accommodate an M.2 2230 drive and vice versa.
4
4
4
44.
.
.
.. Replace the screw (M2x2) that secures the solid-state drive thermal bracket and the solid-state drive 1 to the system board.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Removing the solid-state drive 2
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is turned on or is in
sleep state.
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following image indicates the location of the solid-state drive 2 and provides a visual representation of the removal
procedure.
22 Removing and installing components
Steps
1
1
1
11.
.
.
.. Remove the screw (M2x2) that secures the solid-state drive thermal bracket and the solid-state drive 2 to the system
board.
2
2
2
22.
.
.
.. Slide the solid-state drive thermal bracket from the alignment post and lift it from the system board.
3
3
3
33.
.
.
.. Slide and remove the solid-state drive 2 from the solid-state drive slot.
NOTE: The size of the solid-state drive thermal bracket varies based on the storage type. A solid-state drive thermal
bracket that is designed for an M.2 2280 drive cannot accommodate an M.2 2230 drive and vice versa.
Installing the solid-state drive 2
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
About this task
The following image indicates the location of the solid-state drive 2 and provides a visual representation of the installation
procedure.
Removing and installing components 23
Steps
1
1
1
11.
.
.
.. Align the notch on the solid-state drive 2 with the tab on the solid-state drive slot.
2
2
2
22.
.
.
.. Gently slide the solid-state drive 2 into the solid-state drive slot.
3
3
3
33.
.
.
.. Slide the solid-state drive thermal bracket into the alignment post on the system board.
4
4
4
44.
.
.
.. Align the screw hole on the solid-state drive thermal bracket with the screw hole on the system board.
NOTE: The size of the solid-state drive thermal bracket varies based on the storage type. A solid-state drive thermal
bracket that is designed for an M.2 2280 drive cannot accommodate an M.2 2230 drive and vice versa.
5
5
5
55.
.
.
.. Replace the screw (M2x2) that secures the solid-state drive thermal bracket and the solid-state drive 2 to the system
board.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Installing the M.2 2230 solid-state drive
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
This computer supports two solid-state drive form factors.
●M.2 2230
●M.2 2280
If you are replacing the M.2 2280 solid-state drive with an M.2 2230 solid-state drive, the following images indicate how to
install the solid-state drive bracket to the M.2 2230 solid-state drive card before installing the 2230 solid-state drive to the
computer.
1
1
1
11.
.
.
.. With the printed side of the solid-state drive facing up, align the screw hole on the M.2 2230 solid-state drive with the screw
hole on the M.2 solid-state drive bracket.
24 Removing and installing components
2
2
2
22.
.
.
.. Secure the M.2 2230 solid-state drive to the bracket with a M2x2 screw.
3
3
3
33.
.
.
.. To install the M.2 2230 solid-state drive card to the solid-state drive card slot 1, see . Toinstalling the solid state drive 1
install the M.2 2230 solid-state drive card to the solid-state drive card slot 2, see .installing the solid state drive 2
Fans
Removing the left fan
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following images indicate the location of the left fan and provide a visual representation of the removal procedure.
Removing and installing components 25
Steps
1
1
1
11.
.
.
.. Peel the tape that secures the fan cable to the system board.
2
2
2
22.
.
.
.. Disconnect the fan cable from the system board.
3
3
3
33.
.
.
.. Remove the two screws (M2x4) that secure the fan to the system board and palm-rest and keyboard assembly.
CAUTION: Do not hold the fan assembly at the center, as it may damage the center bearing.
4
4
4
44.
.
.
.. Slide the fan out of the heat sink and then lift it from the palm-rest and keyboard assembly.
Installing the left fan
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
The following images indicate the location of the left fan and provide a visual representation of the installation procedure.
26 Removing and installing components
Steps
1
1
1
11.
.
.
.. Connect the fan cable to the system board.
2
2
2
22.
.
.
.. Adhere the tape that secures the fan cable to the system board.
3
3
3
33.
.
.
.. Slide fan below the heat sink and align the screw holes on fan with the screw holes on the system board and palm-rest and
keyboard assembly.
4
4
4
44.
.
.
.. Replace the two screws (M2x4) that secure the fan to the system board and palm-rest and keyboard assembly.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Removing the right fan
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following images indicate the location of the right fan and provide a visual representation of the removal procedure.
Removing and installing components 27
Steps
1
1
1
11.
.
.
.. Remove the two screws (M2x4) that secure the I/O-board shield to the fan and palm-rest and keyboard assembly.
2
2
2
22.
.
.
.. Lift the I/O-board shield off the system board.
3
3
3
33.
.
.
.. Remove the screw (M2x4) that secures the fan to the system board.
4
4
4
44.
.
.
.. Disconnect the fan cable from the system board.
CAUTION: Do not hold the fan assembly at the center, as it may damage the center bearing.
5
5
5
55.
.
.
.. Slide the fan out of the heat sink and lift the fan off the palm-rest and keyboard assembly.
Installing the right fan
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
The following images indicate the location of the right fan and provide a visual representation of the installation procedure.
28 Removing and installing components
Steps
1
1
1
11.
.
.
.. Slide fan below the heat sink and align the screw hole on fan with the screw hole on the palm-rest and keyboard assembly.
2
2
2
22.
.
.
.. Replace the screw (M2x4) that secures the fan to the system board.
3
3
3
33.
.
.
.. Connect the fan cable to the system board.
4
4
4
44.
.
.
.. Align the screw holes on the I/O-board shield with the screw holes on the fan and system board.
5
5
5
55.
.
.
.. Replace the two screws (M2x4) that secure the I/O-board shield to the fan and palm-rest and keyboard assembly.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Heat sink
Removing the heat sink
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The
oils in your skin can reduce the heat transfer capability of the thermal grease.
NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you
touch it.
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following image indicates the location of the heat sink and provides a visual representation of the removal procedure.
Removing and installing components 29
Steps
1
1
1
11.
.
.
.. In reverse sequential order (as indicated on the heat sink), loosen the four captive screws that secure the heat sink to the
system board.
2
2
2
22.
.
.
.. Lift the heat sink off the system board.
Installing the heat sink
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
NOTE: If either the system board or the heat sink is replaced, use the thermal pad or thermal paste provided in the kit to
ensure that thermal conductivity is achieved.
About this task
The following image indicates the location of the heat sink and provides a visual representation of the installation procedure.
30 Removing and installing components
Steps
1
1
1
11.
.
.
.. Align the screw holes on the heat sink with the screw holes on the system board.
2
2
2
22.
.
.
.. In sequential order (as indicated on the heat sink), tighten the four captive screws that secure the heat sink to the system
board.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Speakers
Removing the speakers
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following image indicates the location of the speakers and provides a visual representation of the removal procedure.
Removing and installing components 31
Steps
1
1
1
11.
.
.
.. Peel the tape, and disconnect the speaker cable from the system board.
2
2
2
22.
.
.
.. Peel the tapes that secure the speaker cable to the battery.
3
3
3
33.
.
.
.. Remove the two screws (M2x2) that secure the speakers to the palm-rest and keyboard assembly.
4
4
4
44.
.
.
.. Note the speaker cable routing, and remove the speaker cable from the routing guides on the palm-rest and keyboard
assembly.
5
5
5
55.
.
.
.. Lift the speakers, along with the cables, off the palm-rest and keyboard assembly.
Installing the speakers
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
The following image indicates the location of the speakers and provides a visual representation of the installation procedure.
32 Removing and installing components
Steps
1
1
1
11.
.
.
.. Using the alignment posts and rubber grommets, place the speakers on the slots of the palm-rest and keyboard assembly.
2
2
2
22.
.
.
.. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly.
3
3
3
33.
.
.
.. Adhere the tapes that secure the speaker cable to the battery.
4
4
4
44.
.
.
.. Replace the two screws (M2x2) that secures the speakers to the palm-rest and keyboard assembly.
5
5
5
55.
.
.
.. Connect the speaker cable to the system board and adhere the tape that secures the speaker cable to the system board.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
I/O board
Removing the I/O board
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
2
2
2
22.
.
.
.. Remove the .base cover
3
3
3
33.
.
.
.. Remove the .right fan
About this task
The following image indicates the location of the I/O board and provides a visual representation of the removal procedure.
Removing and installing components 33
Steps
1
1
1
11.
.
.
.. Disconnect the I/O-board cable from the system board and I/O board.
2
2
2
22.
.
.
.. Lift the I/O-board cable from the system board.
3
3
3
33.
.
.
.. Remove the screw (M2x4) that secures the USB Type-C port bracket to the system board and lift the bracket off the I/O
board.
4
4
4
44.
.
.
.. Remove the screw (M2x4) that secures the I/O board to the palm-rest and keyboard assembly.
5
5
5
55.
.
.
.. Lift the I/O board off the palm-rest and keyboard assembly.
Installing the I/O board
Prerequisites
If you are replacing a component, remove the existing component before performing the installation procedure.
About this task
The following image indicates the location of the I/O board and provides a visual representation of the installation procedure.
34 Removing and installing components
Steps
1
1
1
11.
.
.
.. Place the I/O board on the palm-rest and keyboard assembly.
2
2
2
22.
.
.
.. Align the screw hole on the I/O board with the screw hole on the palm-rest and keyboard assembly.
3
3
3
33.
.
.
.. Replace the screw (M2x4) that secures the I/O board to the palm-rest and keyboard assembly.
4
4
4
44.
.
.
.. Align the screw hole on the USB Type-C port bracket with the screw hole on the system board.
5
5
5
55.
.
.
.. Replace the screw (M2x4) that secures the USB Type-C port bracket to the system board.
NOTE: Ensure to connect IO marked side of the I/O-board cable to the I/O daughter board and the side marked MB to
the system board.
6
6
6
66.
.
.
.. Connect the I/O-board cable to the connector on the system board and I/O board.
Next steps
1
1
1
11.
.
.
.. Install the .right fan
2
2
2
22.
.
.
.. Install the .base cover
3
3
3
33.
.
.
.. Follow the procedure in .After working inside your computer
Display assembly
Removing the display assembly
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
2
2
2
22.
.
.
.. Remove the .base cover
About this task
The following images indicate the location of the display assembly cable and display-assembly hinges and provide a visual
representation of the removal procedure.
Removing and installing components 35
36 Removing and installing components
38 Removing and installing components
Steps
1
1
1
11.
.
.
.. Slide the palm-rest and keyboard assembly under the display-assembly hinges.
2
2
2
22.
.
.
.. Align the screw holes on the palm-rest assembly with the screw holes on the right and left display-assembly hinges.
3
3
3
33.
.
.
.. Replace the four screws (M2.5x5.5) that secure the left hinge to the system board and the palm-rest and keyboard
assembly.
4
4
4
44.
.
.
.. Replace the four screws (M2.5x5.5) that secure the right hinge to the system board and the palm-rest and keyboard
assembly.
5
5
5
55.
.
.
.. Align the screw holes on the display-assembly cable holder with the screw holes on the palm-rest and keyboard assembly.
6
6
6
66.
.
.
.. Connect the touchscreen cable and camera cable to the display-assembly cable .
7
7
7
77.
.
.
.. Replace the two screws (M1.6x3) that secure the display-assembly cable holder to the palm-rest and keyboard assembly.
NOTE: Apply gentle torque when tightening the two screws (M1.6x3) to avoid damaging the screw threads.
8
8
8
88.
.
.
.. Align the screw holes on the display-assembly cable bracket with the screw holes on the system board.
9
9
9
99.
.
.
.. Tighten the three captive screws that secure the display-assembly cable bracket to the system board.
Next steps
1
1
1
11.
.
.
.. Install the .base cover
2
2
2
22.
.
.
.. Follow the procedure in .After working inside your computer
Removing and installing components 39
System board
Removing the system board
Prerequisites
1
1
1
11.
.
.
.. Follow the procedure in .Before working inside your computer
NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can
reconnect the cables correctly after you replace the system board.
NOTE: The Service Tag of your computer is stored in the system board. Enter the Service Tag in the BIOS setup
program after you replace the system board.
NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup
program. Make the appropriate changes again after you replace the system board.
NOTE: After your computer is reassembled and turned on, it prompts for the Real Time Clock (RTC) reset. When
the RTC reset cycle occurs, the computer restarts several times and then an error message is displayed- "Time of
day not set". Enter the BIOS when this error appears and set the date and time on your computer to resume normal
functionality.
2
2
2
22.
.
.
.. Remove the .base cover
3
3
3
33.
.
.
.. Remove the .battery
4
4
4
44.
.
.
.. Remove the .speakers
5
5
5
55.
.
.
.. Remove the .memory
6
6
6
66.
.
.
.. Remove the .solid state drive 1
7
7
7
77.
.
.
.. Remove the .solid state drive 2
8
8
8
88.
.
.
.. Remove the .heat sink
NOTE: The system board can be removed or installed together with the heat sink attached. This simplifies the
procedure and avoids breaking the thermal bond between the system board and the heat sink.
9
9
9
99.
.
.
.. Remove the .left fan
1
1
1
110
0
0
00.
.
.
.. Remove the .right fan
1
1
1
111
1
1
11.
.
.
.. Remove the .I/O board
About this task
The following image indicates the connectors on your system board.
Figure 1. System-board connectors
1
1
1
11.
.
.
.. Fingerprint reader-board cable
2
2
2
22.
.
.
.. Antenna cables
3
3
3
33.
.
.
.. Keyboard control-board cable
The following images indicate the location of the system board and provide a visual representation of the removal procedure.
40 Removing and installing components
Specyfikacje produktu
| Marka: | Dell |
| Kategoria: | laptop |
| Model: | XPS 15 9510 |
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