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Washing Machine

User Manual

BM3WT3741W

1911862489/ EN / 05.04.24 11:00

EN / 2

Please read this user manual first!

Dear Customer,

Thank you for choosing Beko product. We hope that you get the best results from your

product which has been manufactured with high quality and state-of-the-art technology.

Therefore, please read this entire user manual and all other accompanying documents

carefully before using the product.

Follow all warnings and information in the user manual. Thus, you protect yourself and

your product against possible dangers.

Keep the user manual. If you hand over the product to someone else, provide the user

manual as well. Warranty terms, usage and troubleshooting methods of your product are in

user guide.

Symbols and Definitions

The following symbols are used in the user guide:

Danger that could result in death or injury.

Important information or useful hints about usage.

Read the user manual.

Recyclable materials.

Hot surface warning.

WARNING Danger that may result in property damage to the product or its environment.

EN / 3

Table of Contents

1 Safety Instructions ....................... 4

1.1 Intended Use.................................. 4

1.2 Safety of Children, Vulnerable

Persons and Pets ..........................

1.3 Electrical Safety............................. 5

1.4 Handling Safety ............................. 6

1.5 Installation Safety.......................... 6

1.6 Operational Safety......................... 8

1.7 Maintenance and Cleaning Safety 9

2 Important Instructions for Envir-

onment...........................................

2.1 Package Information..................... 10

3 Technical Speciﬁcations.............. 11

4 Installation..................................... 12

4.1 Appropriate Installation Location. 12

4.2 Assembly of Bottom Panel Cov-

ers...................................................

4.3 Removing Transportation Safety

Bolts ...............................................

4.4 Connecting to Water Supply ......... 13

4.5 Connecting the Drain Hose to the

Drain ...............................................

4.6 Adjusting the Stands ..................... 14

4.7 Electrical Connection .................... 14

4.8 Start Up .......................................... 15

5 Preliminary Preparation ............... 15

5.1 Sorting the Laundry ....................... 15

5.2 Preparing Laundry for Washing.... 16

5.3 Tips for Energy and Water Saving 16

5.4 Loading the Laundry...................... 16

5.5 Correct Load Capacity .................. 16

5.6 Using Detergent and Softener ...... 17

5.7 Tips for Efficient Washing ............ 19

5.8 Displayed Programme Duration ... 19

6 Operating the Product.................. 20

6.1 Control Panel ................................. 20

6.2 Symbols on the Display................. 21

6.3 Programme and Consumption

Table...............................................

6.4 Programme Selection ................... 23

6.5 Programmes.................................. 24

6.6 Temperature Selection.................. 26

6.7 Spin Speed Selection .................... 26

6.8 Auxiliary Function Selection ......... 27

6.8.1 Auxiliary Functions..................... 27

6.8.2 Functions/Programmes Selec-

ted by Pressing the Function

Keys for 3 Seconds ....................

6.9 End Time ........................................ 28

6.10 Starting the Programme................ 29

6.11 Loading Door Lock......................... 29

6.12 Changing the Selections After

Programme has Started ................

6.13 Cancelling the Programme ........... 31

6.14 End of Programme......................... 31

7 Maintenance and Cleaning ........... 31

7.1 Cleaning the Detergent Drawer ..... 31

7.2 Cleaning the Loading Door and

the Drum.........................................

7.3 Cleaning the Body and Control

Panel...............................................

7.4 Cleaning the Water Intake Filters.. 32

7.5 Draining Remaining Water and

Cleaning the Pump Filter ...............

8 Troubleshooting ............................ 33

9 DISCLAIMER / WARNING ............. 37

EN / 4

1 Safety Instructions

This section includes the safety

instructions necessary to pre-

vent the risk of personal injury or

material damage.

Our company shall not be held

responsible for damages that

may occur if these instructions

are not observed.

• Installation and repair opera-

tions shall always be per-

formed by Authorised Service.

• Use original spare parts and

accessories only.

• Do not repair or replace any

component of the product un-

less it is clearly specified in the

user manual.

• Do not modify the product.

1.1 Intended Use

• The product's bench life is 10

years. During this period, ori-

ginal spare parts will be avail-

able to operate the appliance

properly.

• This product has been de-

signed for domestic use. It is

not for commercial purposes

or it should not be used out of

its intended use.

• The product must only be used

for washing and rinsing of

laundry that are marked ac-

cordingly

• This appliance is intended to

be used in household and sim-

ilar applications. For example;

– Personnel kitchens of stores,

offices and other work envir-

onments;

– Ranches,

– By customers of hotels, mo-

tels and other accommoda-

tion facilities,

– Bed and breakfasts, hostel-

like environments,

– Common areas of apartment

blocks or laundries.

1.2 Safety of Children,

Vulnerable Persons

and Pets

• This product may be used by

children aged 8 years and

older and persons with under-

developed physical, sensory or

mental capabilities or lack of

experience and knowledge if

they have been given supervi-

sion or instruction concerning

use of the appliance in a the

product safe way and the haz-

ards involved.

• Children under the age of 3

should be kept away unless

continuously supervised.

• Electrical products are danger-

ous for children and pets. Chil-

dren or pets should not play

EN / 5

with, climb on top or inside the

product. Check inside the

product before use.

• Use child lock to prevent chil-

dren from intervening with the

product.

• Do not forget to close the load-

ing door when leaving the

room where the product is loc-

ated. Children and pets may

get locked inside and drown.

• Children should not perform

cleaning and user mainten-

ance works without an adult’s

supervision.

• Keep the packaging materials

away from children. Risk of in-

jury and suffocation.

• Keep all detergents and addit-

ives used for the product away

from children’s reach.

• Cut the power cable and break

and deactivate the locking

mechanism of the loading

door before disposing of the

product for children’s safety.

1.3 Electrical Safety

• Product should be unplugged

during installation, mainten-

ance, cleaning and repair pro-

cedures. Unplug the product or

turn off the fuse.

• Damaged power cables should

be replaced by the authorised

service in order to prevent pos-

sible danger.

• Do not tuck the power cord un-

der the product or to the rear

of the product. Do not put

heavy items on the power

cord. Do not over bend, crush

and touch the power cable to

sources of heat.

• Only use the original cable. Do

not use cut or damaged

cables.

• Do not use an extension cord,

multi-plug or adaptor to oper-

ate your product.

• Extension cords, multi-socket

outlets, adapters or portable

power supplies can overheat

and cause a fire. Make sure

not to place power sockets

and portable power supplies

near or behind the product.

• The plug shall be easily ac-

cessible. If this is not possible,

a mechanism that meets the

electrical legislation and that

disconnects all terminals from

the mains (fuse, switch, main

switch, etc.) shall be available

on the electrical installation.

• Do not touch the plug with wet

hands.

• When unplugging the appli-

ance, don't hold the power

cord, but the plug.

• Make sure the plug is not wet,

dirty or dusty.

EN / 6

• Never connect your product to

electricity saving devices. Such

systems are harmful to the

product.

1.4 Handling Safety

• Unplug the product before

moving, remove the water out-

let and water main connec-

tions. Drain any water left in-

side the product.

• This product is heavy, do not

handle it by yourself. It may

cause injuries if your product

falls on you. Do not hit and

drop the product while carry-

ing.

• Do not hold parts such as the

laundry loading door to lift and

move the product. The upper

tray should be tightly fixed for

moving.

• Carry the product in an upright

position. If it cannot be carried

upright, tilt it to the right side in

frontal view.

• Make sure that the hoses as

well as the power cable are not

folded, pinched or crushed

after the product is fitted into

its place after installation or

cleaning procedures.

1.5 Installation Safety

• Check the information on the

manual and installation in-

structions to prepare the

product for installation and

make sure the electrical mains,

clean water mains and water

outlet are suitable. If not, call a

qualified electrician and

plumber to have them make

the necessary arrangements.

These operations are the re-

sponsibility of the customer.

• Prior to commencing the in-

stallation, be sure to switch off

the fuse to deactivate the

power supply for the line to

which the product will be con-

nected.

• This product is intended for

use at altitudes not exceeding

2000 meters above sea level.

• Check for any damage on the

product before installing it. Do

not have the product installed

if it is damaged.

• Always wear personal protect-

ive equipment (gloves, etc.)

during product installation,

maintenance and repair. There

is a risk of injury.

• Injuries may occur if hands are

put into uncovered slots. Close

the holes of the transportation

safety bolts with plastic plugs.

• Do not install or leave the

product at locations where it

may be exposed to external en-

vironment conditions.

EN / 7

• Do not install the product at

locations where the temperat-

ure drops below 0 ºC.

• Do not place the product on a

carpet or similar surface. It

would create fire hazard since

it cannot receive air from un-

derneath.

• Place the product on a level

and hard surface and balance

with the adjustable legs.

• Connect the product to a

grounding plug protected by a

fuse suitable to the current val-

ues on the type label. Make

sure the grounding is carried

out by an expert electrician. Do

not use the product without

suitable grounding to local/na-

tional regulations.

• Plug the product in a socket

with voltage and frequency val-

ues suitable to those indicated

on the type label.

• Do not plug the product to

loose, broken, dirty, greasy

sockets or sockets that has

come out their seats or sock-

ets with a risk of water con-

tact.

• Use the new hose set provided

with the product. Do not re-use

old hose sets. Do not make ad-

ditions to the hoses.

• Connect the water inlet hose

directly to the water tap. The

pressure from the tap should

be minimum 0.1 MPa (1 bar)

and maximum 1MPa (10 bars).

10 to 80 litres of water should

be running from the tap in a

minute in order for the product

to function properly. If the wa-

ter pressure is above 1 MPa

(10 Bars), a pressure-reducing

valve should be fitted. The

maximum allowed temperat-

ure is 25°C.

• Fit the end of the water dis-

charge hose to the dirty water

discharge drain, the sink or the

bathtub.

• Place the power cable and

hoses in locations without risk

of tripping.

• Do not install the product be-

hind a door, a sliding door or at

another location that will pre-

vent the door from opening

completely.

• If a drier is to be placed on the

product, fix with a suitable con-

nection apparatus obtained

from the authorised service.

• There is a risk of contact with

electrical pieces when the up-

per trays is removed. Do not

dismantle the upper tray of the

product.

• Place the product at least 1 cm

away from the edges of fur-

niture.

EN / 8

1.6 Operational Safety

• When you are using the appli-

ances, use only detergents,

softeners and supplements

suitable for washing ma-

chines.

• Do not use chemical solvents

on the product. These materi-

als contain an explosion risk.

• Do not operate defective or

damaged products. Unplug the

product (or turn off the fuse it

is connected to), turn off the

water tap and call an author-

ised service.

• Do not place sources of igni-

tion (burning candle, cigar-

ettes, etc.) or sources of heat

(irons, furnaces, ovens, etc.) on

top of or near the product. Do

not put inflammable/explosive

materials near the product.

• Do not get on the product.

• Unplug the product and turn

off the tap if you will not be us-

ing the product for long peri-

ods.

• Detergent/maintenance mater-

ials may splash out of the de-

tergent drawer if it is opened

while the machine is working

Contact of the detergent with

your skin and eyes is danger-

ous.

• Make sure pets do not climb

inside the product. Check in-

side the product before use.

• Do not force open the locked

loading door. The door will

open once the washing is com-

pleted. If the door does not

open, use the solutions for

“loading door does not open”

error in the Troubleshooting

section.

• Do not wash elements contam-

inated with gasoline, kerosene,

benzene, reducers, alcohol or

other inflammable or explosive

materials and industrial chem-

icals.

• Do not directly use dry clean-

ing detergent and do not wash,

rinse or spin laundry contamin-

ated with dry cleaning deter-

gent.

• Do not place your hands into

the rotating drum. Wait until

the drum no longer rotates.

• If washing laundry at high tem-

peratures, the discharged

washing water would burn your

skin if in contact with your

skin, for ex. when the draining

hose is connected to the tap.

Do not touch the discharge wa-

ter.

• Take the following precautions

to prevent formation of biofilm

and malodours:

EN / 9

– Make sure the room where

the washing machine is

placed is well ventilated.

– Wipe the door gasket and

loading door glass with a dry

and clean cloth at the end of

the programme.

• The glass of the loading door

will heat up when washing at

high temperatures. Therefore,

do not touch the loading door

glass while washing, especially

children.

• Before disposing of worn out

and no longer usable items:

1. Unplug the power plug and

remove it from the socket.

2. Cut the power cable and dis-

connect it with the plug from

the appliance.

3. Break the locking mechanism

of the loading door to render

it inoperable.

4. Do not allow children to play

with the outdated product.

1.7 Maintenance and

Cleaning Safety

• Before cleaning or servicing

the washing machine, unplug it

or cut the power at the fuse.

• If you need to move the

product for cleaning, do not

pull on the cover. The cover

can break and cause injury!

• Do not put hands, feet and

metal objects under or behind

your product. This can cause

jams, and any sharp edge can

cause personal injury.

• Use a clean, dry cloth to wipe

foreign material or dust from

the plug ends. When cleaning

the plug, do not use a wet or

damp cloth. Otherwise, there is

a risk of fire or electric shock.

• Do not wash the product with

pressure washers, by spraying

vapour, water or pouring water.

There is a risk of electrocution.

• Do not use sharp or abrasive

tools to clean the product. Do

not use household cleaners,

soap, detergent, gas, gasoline,

thinner, alcohol, varnish, etc.

while cleaning.

• Cleaning agents containing

solvents might reek poisonous

fumes( for ex. cleaning

solvent. Do not use cleaning

products containing solvents.

• There may be detergent

residues in the detergent

drawer when you open it for

cleaning.

• Do not dismantle the filter of

the discharge pump while the

product is running.

• The temperature in the ma-

chine may rise up to 90ºC.

Clean the filter after the water

EN / 10

in the machine cools down in

order to avoid risk of getting

burnt.

2 Important Instructions for Environment

2.1 Package Information

Packaging materials of the product are

manufactured from recyclable materials in

accordance with our National Environment

Regulations. Do not dispose of the pack-

aging materials together with the domestic

or other wastes. Take them to the pack-

aging material collection points designated

by the local authorities.

EN / 11

3 Technical Speciﬁcations

Manufacturer’s name or commercial brand Beko

Model name BM3WT3741W

7004340003

Rated Capacity (kg) 7

Maximum spin speed (cycle/min) 1400

Built-In No

Height (cm) 84,5

Width (cm) 60

Depth (cm) 49,6

Single Water inlet / Double Water inlet + / -

Rated voltage / Rated frequency in hertz (V/Hz) 230 V / 50Hz

Rated current (A) 10

Rated power (W) 2200

Main model code 1817

The model information as stored in the product database

can be reached by entering following website and search-

ing for your model identifier (*) found on energy label.

https://eprel.ec.europa.eu/

EN / 12

4 Installation

Please read the “Safety Instruc-

tions” section first!

Your washing machine automatic-

ally detects the amount of laundry

placed inside when selecting a pro-

gram.

While installing the product, before

the first use, calibration should be

done to ensure that the laundry

amount is detected in the most ac-

curate way.

To do this, select the Drum Clean-

ing* program and cancel the spin

function. Start the program without

laundry. Wait for the program to fin-

ish, which will take about 15

minutes.

*The program name may vary de-

pending on the model. For the ap-

propriate program selection, review

the program descriptions section.

• Please contact the nearest Authorised

Service for the installation of the appli-

ance.

• Make sure that the installation and elec-

trical connections of the product are per-

formed by authorised service agent. Man-

ufacturer shall not be held responsible

for damages caused by operations per-

formed by unauthorised persons.

• Preparation of the location and electrical,

tap water and waste water installations

at the place of installation is under cus-

tomer's responsibility.

• Make sure that the water inlet and dis-

charge hoses as well as the power cable

are not folded, pinched or crushed while

pushing the product into its place after

installation or cleaning procedures.

• Prior to installation, visually check if the

product has any defects on it. Do not

have the product installed if it is dam-

aged. Damaged products cause risks for

your safety.

4.1 Appropriate Installation Loca-

tion

• Place the product on a hard and level

floor. Do not place it onto a carpet with

high pile or other similar surfaces. Pla-

cing on an improper floor shall cause

noise and vibration problems.

• Total weight of the washing machine and

the dryer -with full load- when they are

placed on top of each other reaches to

approx. 180 kilograms. Place the product

on a solid and flat floor that has suffi-

cient load carrying capacity.

• Do not place the product on the power

cable.

• Do not install the product at places where

temperature may fall below 0 ºC. Freez-

ing might damage your product.

• Leave a minimum space of 1 cm

between the product and the furniture.

• If you will install the product on a surface

with steps, never place it close to the

edge.

• Do not place the product on any platform.

• Do not place heat sources such as

cooker, irons, ovens, heater etc. on the

appliance and do not use them on the

product.

4.2 Assembly of Bottom Panel Cov-

ers

With some models, the base parts

of the products are completely

closed. These products do not have

plugs and covers.

• In order to increase the sound comfort of

the product, attach cover A after remov-

ing the package foam.

EN / 13

Cover A

Tilt the machine back slightly. Rest the tabs

of Cover A against the lower panel. Com-

plete the assembly by rotating the cover.

• Cover B and the Cap are optional. If avail-

able, attach cover B and the Cap.

Cover B

Rest the tabs of Cover B against the lower

panel. Complete the assembly by rotating

the cover.

Cap

Insert the cap by pushing it with your finger.

4.3 Removing Transportation Safety

Bolts

1. Loosen all transportation safety bolts

with an appropriate wrench until they

turn freely.

2. Bend the inner part by pressing it at the

grip areas and pull the part out.

3. Attach the plastic covers supplied in the

User Manual bag into the holes on the

rear panel.

NOTICE

Remove the transportation safety

bolts before operating the product.

Otherwise, the product will get

damaged.

NOTICE

Keep the transportation safety

bolts in a safe place to reuse when

the product needs to be moved

again in the future.

Install the transportation safety

bolts in reverse order of the disas-

sembly procedure.

Never move the product without the

transportation safety bolts properly

fixed in place.

4.4 Connecting to Water Supply

NOTICE

Models with a single water inlet

shall not be connected to the hot

water tap. In such a case the laun-

dry will get damaged or the product

will switch to protection mode and

will not operate.

Do not use old or used water inlet

hoses on a new product. It may

cause water leakage from your ma-

chine and stain your laundry.

1. Tighten all hose nuts by hand. Never use

a tool when tightening the nuts.

2. Open the taps completely after making

the hose connection to check for water

leaks at the connection points. If any

leak occurs, turn off the tap and remove

the nut. Check the gasket and tighten

the nut carefully again. In order to pre-

EN / 14

vent the water leaks and resultant dam-

ages, keep the taps closed when you do

not use the product.

4.5 Connecting the Drain Hose to

the Drain

1. Attach the end of the drain hose directly

to waste water drain, washbasin or

bathtub.

Your house will be flooded if the

water draining hose is dislocated

during water draining. There is also

a risk of burning due to the high

washing temperatures. In order to

prevent such situations and make

sure that the product performs wa-

ter intake and drain processes

without any problem, fix the drain

hose securely.

2. Connect the drain hose to a minimum

height of 40 cm and a maximum height

of 100 cm.

3. Installing the water draining hose at

ground level or close to the floor (40 cm

below) and then raising it makes water

discharge difficult and the laundry may

come out extremely wet. Thus, follow

the heights provided in the figure.

4. To prevent the waste water to go back

into the product again and to ensure

easy drainage, do not immerse the end

of the hose into the waste water or do

not insert it into the drain for more than

15 cm. If it is too long, cut it short.

5. The end of the hose should not be bent,

it should not be stepped on and the

hose must not be pinched between the

drain and the product. Otherwise, water

discharge issues may emerge.

6. If the length of the hose is too short, use

it by adding an original extension hose.

The overall length of the hose shall not

be longer than 3.2 m. To prevent water

leaks, always secure the connection

between the extension hose and the

draining hose of the product with a suit-

able clamp so that it does not come off

and cause leaks.

4.6 Adjusting the Stands

WARNING

In order to ensure that the product

operates more silently and vibra-

tion-free, it must stand level and

balanced on its feet. Ensure that

the product is balanced by adjust-

ing the feet. Otherwise, the product

may move from its place and cause

crushing, noise and vibration prob-

lems.

To avoid damaging the lock nuts,

do not use any tools to loosen the

nuts.

1. Loosen the lock nuts on the feet by

hand.

2. Adjust the feet until the product stands

level and balanced.

3. Tighten all lock nuts again by hand.

4.7 Electrical Connection

Connect the product to a grounded outlet

protected by a 13 A fuse. Our company

shall not be responsible for the damages

EN / 15

that shall be incurred due to using the

product without grounding according to

local regulations.

• Connection must comply with national

regulations.

• The electrical connection cable infra-

structure of the product must be ad-

equate and suitable for product require-

ments. It is recommended to use a

Ground Fault Circuit Breaker (GFCI).

• Power cable plug must be within easy

reach after installation.

• If the current supply to the fuse or

breaker in the house is less than 13

Amps, have a qualified electrician install

a 13 amp supply.

• The voltage specified in the "Technical

specifications" section must be equal to

your mains voltage.

• Do not make connections via extension

cables or multi-plugs. Overheating and

burning may occur due to the connecting

cable.

Damaged power cables should be

replaced by the authorised service

in order to prevent possible danger.

Important

Fitting a different plug:

As the colours of the wires in the mains

lead of this appliance may not correspond

with the coloured markings identifying the

terminals on your plug, proceed as follows:

1. Connect the green - yellow or green

(earth) wire to the terminal in the plug

marked ‘E’ or with the symbol f or col-

oured green and yellow or green.

2. Connect the blue (neutral) wire to the

terminal in the plug marked ‘N’ or col-

oured black.

3. Connect the brown (live) wire to the ter-

minal in the plug marked ‘L’ or coloured

red.

With the alternative plugs a 13 A fuse must

be fitted either in the plug or adaptor or in

the main fuse box. If in doubt contact a

qualified electrician.

4.8 Start Up

Before starting to use the product make

sure that the preparations described in sec-

tion “Environmental instructions” and “In-

stallation”. To prepare the product for

washing laundry, perform first operation in

Drum Cleaning programme. If this pro-

gramme is not available in your product, ap-

ply the method which is described in sec-

tion "Cleaning the loading door and the

drum".

Some water has remained in the

product due to the quality control

processes in the production. It is

not harmful for the product.

5 Preliminary Preparation

Please read the “Safety Instruc-

tions” section first!

5.1 Sorting the Laundry

• Sort laundry according to type of fabric,

colour, and degree of soiling and allow-

able water temperature.

EN / 17

Follow the instructions in “Pro-

gramme and consumption table”.

When the appliances is overloaded

product’s washing performance will

drop. Moreover, noise and vibration

problems may occur.

5.6 Using Detergent and Softener

WARNING

Read the manufacturer instructions

on the package while using deter-

gents, softeners, starch, bleach and

decolourants, anti-lime scale and

follow the dosage information

provided. Use a measuring cup, if

any.

The detergent drawer comprises of three

compartments:

(1) for prewash,

(2) for main washing,

(3) for softener,

( ) a syphon piece in the softener com-

partment,

( ) there is a liquid detergent apparatus

for liquid detergent use in the main wash-

ing compartment.

Detergent, Softener and Other Cleaning

Agents

• Add detergent and softener before start-

ing the washing programme.

• Do not leave the detergent drawer open

when the washing programme is on.

• If you are using a programme without

pre-washing, do not put detergent in the

pre-wash compartment (compartment

no. “1”).

• If you are using a program with prewash,

start the machine after adding powder

detergent to the prewash and main wash

compartments (compartments 1 and 2).

• Do not select a programme with pre-

washing if you are using a detergent pod

or dispensing ball. Place the detergent

pod or the dispensing ball directly among

the laundry in the product.

• If you are using a liquid detergent, follow

the directions under “Liquid detergent

use” and do not forget to bring the liquid

detergent apparatus to the correct posi-

tion.

Choosing the Detergent type

Detergent type to be used depends on the

washing programme, fabric type and col-

our.

• Use different detergents for coloured and

white laundry.

• Wash your delicate clothes only with spe-

cial detergents (liquid detergent, wool

shampoo, etc.) intended solely for delic-

ate clothes and at suggested pro-

grammes.

• When washing dark coloured clothes and

quilts, it is recommended to use liquid

detergent.

• Wash woollens at suggested programme

with special detergent made specifically

for woollens.

• Please review the programme descrip-

tions part for suggested programme for

different textiles.

• All recommendations about detergents

are valid for selectable temperature

range of programmes.

Only detergents, softeners and ad-

ditives suitable for washing ma-

chines should be used.

Do not use soap powder.

EN / 19

• Select a programme with low temperat-

ure washing while using oxygen-based

decolourants.

• Oxygen-based decolourants can be used

together with detergents. However, if it

does not have the same viscosity as the

detergent, first place the detergent in

compartment no. “2” in the detergent

drawer and wait for the product to rinse

away the detergent during water intake.

Add the decolourant to the same com-

partment while the machine continues

taking in water.

5.7 Tips for Efficient Washing

Clothes

Light Colours and

Whites Colours Black/Dark Col-

ours

Delicates/Wool-

lens/Silks

(Recommended temperat-

ure range based on soil

level: 40-90 °C)

(Recommended temper-

ature range based on

soil level: cool -40 °C)

(Recommended

temperature range

based on soil level:

cool -40 °C)

(Recommended

temperature

range based on

soil level: cool -30

°C)

Soiling Level

Heavily Soiled

(difficult stains

such as grass,

coffee, fruits

and blood.)

It may be necessary to

pre-treat the stains or per-

form prewash.

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for heavily soiled clothes.

It is recommended to use

powder detergents to

clean clay and soil stains

and the stains that are

sensitive to bleaches.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for heavily soiled

clothes. It is recommen-

ded to use powder de-

tergents to clean clay

and soil stains and the

stains that are sensitive

to bleaches. Detergents

which do not contain de-

colourant should be

used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for heavily

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Normally

Soiled

(For example,

stains caused

by body on col-

lars and cuffs)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for normally soiled

clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for normally soiled

clothes. Detergents

which do not contain de-

colourant should be

used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for moderately

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

Lightly Soiled

(No visible

stains exist.)

Powder and liquid deter-

gents recommended for

whites can be used at

dosages recommended

for lightly soiled clothes.

Powder and liquid deter-

gents recommended for

colours can be used at

dosages recommended

for lightly soiled clothes.

Detergents which do not

contain decolourant

should be used.

Liquid detergents

suitable for colours

and black/dark col-

ours can be used at

doses recommen-

ded for lightly

soiled clothes.

Prefer liquid deter-

gents produced

for delicate

clothes. Woollen

and silk clothes

must be washed

with special wool-

len detergents.

5.8 Displayed Programme Duration

You can view the programme duration on

the display of your machine while selecting

a programme. Depending on the amount of

laundry you have loaded into your machine,

foaming, unbalanced load conditions, fluc-

tuations in power supply, water pressure

and programme settings, the programme

duration is automatically adjusted while the

programme is running.

SPECIAL CASE: At programme start of Cot-

tons and Cotton Eco programmes, display

shows the duration of half load. It is the

most common use case. After programme

EN / 20

starts, in 20-25 minutes actual load is de-

tected by the machine. And if the detected

load is higher than half load; washing pro-

gramme will be adjusted accordingly and

programme duration increased automatic-

ally. You can follow this change on the dis-

play.

6 Operating the Product

Please read the “Safety Instruc-

tions” section first!

6.1 Control Panel

1 2 3 4

1 Programme Selection Button 2 Display

3 Auxiliary Function Button 4 End Time Setting Button

5 Start / Pause Button 6 Temperature Setting Button

7 Spin Speed Adjustment Button

EN / 21

6.2 Symbols on the Display

1 2 3 4 5

78910

1 Auxiliary Function Indicators 2 No Water Indicator

3 Door Lock Is Engaged Symbol 4 Delayed Start Enabled Indicator

5 Start / Pause Indicator 6 Duration Information

7 Temperature Symbol 8 Child Lock Enabled Symbol

9 Auxiliary Function Indicator 10 Spin Speed Indicators

11 No Spin Indicator 12 Rinse Hold Indicator

The visuals used for machine de-

scription in this section are schem-

atic and may not match exactly

with the features of your machine.

EN / 22

Quick / Super Quick

90 7 66 2,15 1400 • • • Cold - 90

60 7 66 1,14 1400 • • • Cold - 90

30 7 66 0,17 1400 • • • Cold - 90

Quick / Super Quick + Fast 30 2 39 0,10 1400 • • • Cold - 90

Hand Wash 40 1,5 53 0,49 1200 Cold - 40

Mixed Fabrics 40 3 68 0,81 800 • • • Cold - 40

Drum Clean 90 - 73 2,21 600 * 90

20°C 20 7 92 0,39 1400 • • • • 20

StainExpert 60 3,5 85 1,55 1200 • 30-60

Shirts 60 3 57 1,20 800 • • * • Cold - 60

Anti Allergy 90 7 120 2,80 1400 * * 20-90

ColdWash - 3,5 40 0,30 1400 -

• : Selectable.

* : Automatically selected, cannot be can-

celled.

*** : Eco 40-60 programme is a test pro-

gramme according to 40 ° C temperature

selection, EU regulation EU / 2019/2014

and EN 60456: 2016 / A11: 2020 standard.

- : See the programme description for max-

imum load.

6.3 Programme and Consumption Table

Auxiliary functions

Program

Temperature °C

Maximum load (kg)

Water

consumption

(lt)

Energy

consumption

(kWh)

Max RPM

Fast

Steam

Extra inseR

Temperature °C

Cottons

90 7 94 2,35 1400 • • • • Cold - 90

60 7 94 1,56 1400 • • • • Cold - 90

40 7 92 1,00 1400 • • • • Cold - 90

Eco 40-60

40*** 7 53,0 0,625 1400 40-60

40*** 3,5 42,0 0,413 1400 40-60

40*** 2 30,0 0,222 1400 40-60

Synthetics 60 3 65 1,19 1200 • • • • Cold - 60

60 3 63 0,55 1200 • • • • Cold - 60

Cottons with Prewash 60 7 104 1,60 1200 • • • • Cold - 90

SaveWater

EN / 23

You can see the washing duration

on the display of your machine

while selecting a programme. De-

pending on the amount of laundry

you have loaded into your machine,

there may be a difference of 1-1.5

hours between the duration shown

on the display and the actual dura-

tion of the wash cycle. Duration will

be automatically updated soon after

the washing starts.

Always select the lowest appropri-

ate temperature. The most efficient

programmes in terms of energy

consumption are generally those

that wash at low temperatures for a

long time.

The spin speed information given at

the program table indicates spin

speed option shown on the control

panel.

Consumption values (EN)

Temperat-

ure Selec-

tion °C

Tightening

Speed

(rpm)

Capacity Program

duration

(h:min)

Energy con-

sumption

(kWh/

cycle)

Water con-

sumption

(litres/

cycle)

Laundry

temperat-

ure (°C)

% Of re-

maining hu-

midity (%)

Eco 40-60

40 1351 7,0 03:27 0,625 53,0 32 53,0

40 1351 3,5 02:41 0,413 42,0 29 53,0

40 1351 2 02:41 0,222 30,0 23 55,9

Cottons 20 1400 7,0 03:15 0,390 92,0 20 53,9

Cottons

with Pre-

wash

60 1400 7,0 03:15 1,560 94,0 60 53,9

Synthetics 40 1200 3,0 02:10 0,550 63,0 40 40,0

Quick / Su-

per Quick 30 1400 7,0 00:28 0,170 66,0 23 62,0

The consumption values given for programs other than the Echo 40-60 program are indicative only.

6.4 Programme Selection

1. Determine the programme suitable for

the type, quantity and soiling level of the

laundry in accordance with "Programme

and consumption table".

Programmes are limited with the

highest spin speed appropriate for

that particular type of fabric.

When selecting a programme, al-

ways consider the type of fabric,

colour, degree of soiling and per-

missible water temperature.

2. Select the desired programme with the

Programme Selection knob.

Please read Installation section of

the user manual before first use.

The auxiliary functions in the table

may vary according to the model of

your machine.

Water and energy consumption may

vary subject to the changes in water

pressure, water hardness and

temperature, ambient temperature,

type and amount of laundry, selec-

tion of auxiliary functions, spin

speed, and changes in electric

voltage.

Selection patterns for auxiliary

functions can be changed by the

manufacturer company. New selec-

tion patterns can be added or the

existing ones can be removed. The

spin speed of your machine may

vary according to the pro-gramme;

this spin speed cannot ex-ceed the

max. spin speed of your machine.

The amount of noise and humidity

varies according to the spin speed;

when the higher spin speed is se-

lected during the spinning phase,

the laundry contains less moisture

at the end of the programme but

higher noise occurs.

EN / 24

6.5 Programmes

• Eco 40-60

In the Eco 40-60 programme, you may

wash normally soiled cotton laundry that

are specified to be washed together at

40°C or 60°C. This programme is the stand-

ard test programme according to the EU

environmentally friendly design and energy

labelling regulations.

Although this programme washes longer

than other washing programmes, it is more

efficient in terms of energy and water con-

sumption. Actual water temperature may

be different from the stated wash temper-

ature. When you load the machine with less

laundry (e.g. ½ capacity or less), periods in

programme stages may automatically get

shorter. In this way, energy and water con-

sumption would be much less.

• Cottons

You can wash your durable cotton laundry

(sheets, bedlinen, towels, bathrobes, under-

wear etc.) in this programme. When the

quick wash function button is pressed, pro-

gramme duration becomes notably shorter

but effective washing performance is en-

sured with intense washing movements. If

the quick wash function is not selected, ef-

fective washing and rinsing performance is

ensured for your heavily soiled laundry.

• Synthetics

You can wash your laundry (such as shirts,

blouses, synthetic/cotton blended fabrics

etc.) in this programme. When the quick

wash function button is pressed, the pro-

gramme duration will be shortened signific-

antly and effective washing performance is

provided for your laundry that is not very

dirty. If the quick wash function is not se-

lected, effective washing and rinsing per-

formance is ensured for your heavily soiled

laundry.

• Hand Wash

Use to wash your woollen/delicate laundry.

Select the appropriate temperature comply-

ing with the tag of your clothes. Your laun-

dry will be washed with a very gentle wash-

ing action in order not to damage the

clothes.

• Cottons with Prewash

Choose this program only for heavily soiled

cotton laundry. Put detergent in the pre-

wash compartment.

• Anti Allergy

Applying a steam step at the beginning of

the programme allows to soften the dirt

easily.

Use this programme for your laundry (baby

clothes, bed sheets, bedlinen, underwear,

etc. cotton items) that requires an anti-al-

lergic and hygienic washing at high temper-

ature with intensive and long washing

cycle. The high level of hygiene is ensured

thanks to the steam application before the

programme, long heating duration and ad-

ditional rinsing step.

• Spin+Drain

You can use this program to remove the

water on the garment/inside the machine.

• Rinse

Use when you want to rinse or starch sep-

arately.

• Shirts

This programme is used to wash the shirts

made from cotton, synthetic and synthetic

blended fabrics altogether. It reduces

wrinkles. Steam is applied at the end of the

programme to help the wrinkle reducing

function. The special spin profile and

steam applied at the end of the programme

reduce the wrinkles on your shirts. When

the quick wash function is selected, the

Pre-treatment algorithm is executed.

• Apply the pre-treatment chemical on your

garments directly or add it together with

the detergent in the powder detergent

compartment. Thus, you can obtain the

same performance as you obtain with

normal washing in a much shorter period

EN / 25

of time. Usage life of your shirts in-

creases. Do not use pre-wash detergent

if you are planning to use delay function

of your machine. Prewash detergent may

pour out on your clothes and cause

stains.

** It is recommended to operate the cycle

with no more than 6 shirts to minimize

wrinkles in your shirts using this cycle.

When washing more than 6 shirts, there

may be differences on the wrinkle levels

and humidity on shirts at the end of cycle.

• Quick / Super Quick

Use this programme to wash your lightly

soiled or unspotted cotton clothes in a

short time but not for towels or heavy cot-

tons. The programme duration can be re-

duced down to 14 minutes when the quick

wash function is selected. When the quick

wash function is selected, maximum 2

(two) kg of laundry must be washed.

• Drum Clean

Regularly clean (once every 1 to 2 months)

the drum for ensuring the required hygiene.

Steam is applied before the programme to

soften the residues in the drum. Turn on

the programme when the machine is com-

pletely empty. For better results, use

powder anti-limescale (drum cleaning ma-

terials) suitable for washing machines

when the powder detergent function is se-

lected. Leave the loading door half closed

after the programme ends for the inside of

the machine to dry.

This is not a washing programme.

This is a maintenance programme.

Do not turn this programme on

when there is something inside the

machine. When you attempt to op-

erate, the machine automatically

senses that there is load inside, and

may quit or resume the programme

as per the model of your machine.

An effective cleaning is not

achieved if the programme is re-

sumed.

• Mixed Fabrics

Use to wash your cotton and synthetic

clothes together without sorting them.

• 20°C

You can wash your lightly soiled cotton

laundry in this program.

• ColdWash

Use to wash your medium dirty and durable

cotton/synthetic laundry. Thanks to the

washing algorithm specially developed for

the program, effective washing is ensured

without exposing the laundry to high tem-

peratures.

• StainExpert

The machine has a special stain pro-

gramme which enables the removal of dif-

ferent types of stains in the most effective

way. Use this programme only for durable

colourfast cotton laundry. Do not wash del-

icate and non-colourfast clothes and laun-

dry in this programme. Before washing,

make sure to check garment tags (recom-

mended for cotton shirts, trousers, shorts,

t-shirts, baby clothes, pyjamas, aprons,

table clothes, bed sheets, duvet covers, pil-

lowcases, bath-beach towels, towels,

socks, cotton underwear that are suitable

for washing at high temperature and for a

long time). In the automatic stain pro-

gramme, you can wash 24 types of stains

divided into three different groups accord-

ing to "Quick wash" function selection. You

can see stain groups that can be selected

with the “Quick Wash” button. Depending

on the selected stain group, a special wash-

ing programme for which duration of rinse

hold, washing action, washing and rinsing

duration are modified.

Below you can find the soil groups that

can be selected with the “Quick Wash”

setting button:

When “Quick Wash” is not selected;

Sweat, collar dirt, food, mayonnaise, salad

dressing, make-up, machine oil, baby food.

EN / 26

When the “Quick Wash” button is

pressed once;

Blood, chocolate, pudding, grass, mud,

eggs, butter, curry.

When the “Quick Wash” button is

pressed twice;

Tea, coffee, juice, ketchup, red wine, cola,

jam, coal

1. Select the stain programme.

2. Select the stain you want to clean by

locating it in the groups above and se-

lecting the related group with the quick

auxiliary function button.

3. Read the garment tag carefully and en-

sure that correct temperature and spin

speed are selected.

6.6 Temperature Selection

Whenever a new programme is selected,

after a certain period of time the recom-

mended temperature info for the pro-

gramme appears on the duration indicator.

It is possible that the recommended tem-

perature value is not the maximum temper-

ature that can be selected for the current

programme.

Press the Temperature Adjustment button

to change the temperature. Temperature

decreases gradually.

Press the Temperature Adjustment button

to see the currently selected temperature

value.

No change can be made in pro-

grammes where temperature ad-

justment is not allowed.

You can also change the temperature after

the washing starts. This change can be

made if the only washing steps allow it.

6.7 Spin Speed Selection

Whenever a new programme is selected,

the recommended spin speed of the selec-

ted programme is displayed on the Spin

Speed indicator. It is possible that the re-

commended spin speed value is not the

maximum spin speed that can be selected

for the current programme.

Press the Spin Speed Adjustment button to

change the spin speed. Spin speed de-

creases gradually.

Then, depending on the model of the

product, "Rinse Hold " and "No Spin

" options appear on the display.

If you are not going to unload your laundry

immediately after the programme com-

pletes, you can use Rinse Hold function in

order to prevent your laundry from getting

wrinkled when there is no water in the ma-

chine.

This function holds the laundry in the final

rinsing water. If you want to spin your laun-

dry after the Rinse Hold function:

1. Adjust the Spin Speed.

2. Press Start/Pause button. The pro-

gramme will resume. Machine drains

the water and spins the laundry.

If you want to drain the water at the end of

the programme without spinning, use No

Spin function.

No change can be made in pro-

grammes where spin speed adjust-

ment is not allowed.

You can change the spin speed after the

washing starts if the washing steps allow it.

Changes cannot be made if the steps do

not allow it.

EN / 27

Rinse Hold

If you are not going to unload your clothes

immediately after the programme com-

pletes, you can use rinse hold function to

keep your laundry in the final rinsing water

in order to prevent them from getting

wrinkled when there is no water in the ma-

chine. Press Start/Pause button after this

process if you want to drain the water

without spinning your laundry. Programme

will resume and complete after draining the

water.

If you want to spin the laundry held in wa-

ter, adjust the Spin Speed and press Start/

Pause button. The programme will resume.

Water is drained, laundry is spun and the

programme is completed.

6.8 Auxiliary Function Selection

Select the desired auxiliary functions be-

fore starting the programme. Whenever a

programme is selected, icons of the auxili-

ary function symbol that is selected to-

gether with it illuminate.

When an auxiliary function button

that cannot be selected with the

current programme is pressed, the

washing machine will make a warn-

ing sound.

Some functions cannot be selected

together. If a second auxiliary func-

tion conflicting with the first one is

selected before starting the ma-

chine, the function selected first

will be cancelled and the second

auxiliary function selection will re-

main active.

An auxiliary function that is not

compatible with the programme

cannot be selected (See "Pro-

gramme and consumption table")

Some programmes have auxiliary

functions that must be operated

simultaneously. Those functions

cannot be cancelled.

6.8.1 Auxiliary Functions

• Fast

The duration of programs shortens by 50%

when this function is selected.

Thanks to optimized washing steps, high

mechanical agility and optimal water con-

sumption, high washing performance is

achieved despite the shorter duration.

To select or cancel this function, press the

function keys marked on the panel simul-

taneously or press one while the other is

pressed.

• Water Mode

This auxiliary function key allows you to se-

lect the additional functions of Water Sav-

ing, Pre-Wash, and Extra Rinse or Extra wa-

ter depending on the model of your ma-

chine. You can find detailed information

about the selection in the description of the

respective auxiliary function.

•SaveWater

Select this function by pressing the Water

Mode additional function key once for all

programs indicated as selectable in the

Program and Consumption table.

EN / 28

This function is intended for lightly soiled

laundry that requires only a small amount

of detergent (see “Tips for Correct Wash-

ing”). It enables environmentally friendly

washing by reducing the amount of water

used, without compromising on washing

performance.

• Extra Rinse

You can use this function for all programs

indicated as selectable in the Program and

Consumption table. Select this function by

pressing the Water Mode key twice for pro-

grams where the additional Water Saving

function can be selected, or by pressing the

Water Mode key once for programs where

the additional Water Saving function can-

not be selected.

This function enables the product to make

additional rinsing in addition to the one

already made after the main wash. Thus,

the risk for sensitive skins (babies, allergic

skins, etc.) to be effected by the minimal

detergent remnants on the laundry can be

reduced.

6.8.2 Functions/Programmes Selec-

ted by Pressing the Function

Keys for 3 Seconds

• Steam

This function can be selected by pressing

and holding the related auxiliary function

button for 3 seconds.

This function helps to reduce the creases

of your cotton, synthetic and mixed clothes,

shorten the ironing time and remove the

dirt by softening.

*Your laundry may be hotter at the end of

the washing cycle when the steam function

is applied at the end of the programme.

This is an expected condition within the op-

erating conditions of the programme.

• Child Lock

Use Child Lock function to prevent children

from tampering with the machine. Thus you

can avoid any changes in a running pro-

gramme.

You can switch on and off the ma-

chine with On / Off button when the

Child Lock is active. When you

switch on the machine again, pro-

gramme will resume from where it

has stopped.

When the Child Lock is enabled, an

audio warning will be given if the

buttons are pressed. Audio warning

will be cancelled if the buttons are

pressed five times consecutively.

To activate the child lock:

Press and hold the related auxiliary func-

tion button for 3 seconds. After the count-

down as “3-2-1" on the display is over, Child

Lock symbol appears on the display. When

this warning is displayed, you can release

the Auxiliary Function button 3.

To deactivate the child lock:

Press and hold the related auxiliary func-

tion button for 3 seconds. After the count-

down as “3-2-1" on the display is over, Child

Lock symbol disappears.

6.9 End Time

Time display

When the end time function is selected, the

remaining time until the programme starts

is shown in hours such as 1h, 2h, and the

remaining time to complete the programme

after your programme starts is shown in

hours and minutes as in the 01:30 example.

Programme duration may differ

from the values in section "Pro-

gramme and consumption table"

depending on the water pressure,

water hardness and temperature,

ambient temperature, amount and

the type of laundry, auxiliary func-

tions selected and the changes at

the mains voltage.

After a certain period of time after

the end time function is activated,

the machine goes into standby

mode and some LEDs on the

screen turn off. If there is any user

input, the LEDs will turn on again.

EN / 29

With the End Time function, the end time of

the programme may be set up to 24 hours.

After pressing End Time button, the pro-

gramme's estimated ending time is dis-

played. If the End Time is set, End Time in-

dicator is illuminated.

In order for the End Time function is activ-

ated and the programme is completed at

the end of the specified time, you must

press Start/Pause button after adjusting

the time.

If you want to cancel End Time function,

press On/Off button to turn off and on the

machine.

When you have activated the End

Time function, do not add liquid de-

tergent in the powder detergent

compartment no 2. There is the risk

of staining of the clothes

1. Open the loading door, place the laundry

and put detergent, etc.

2. Select the washing programme, temper-

ature, spin speed and, if required, the

auxiliary functions.

3. Set the End Time of your choice by

pressing the End Time button. End Time

indicator lights.

4. Press Start/Pause button. Time count-

down starts.

Additional laundry can be added

into the machine during the End

Time countdown. At the end of the

countdown, End Time indicator

turns off, washing cycle starts and

the time of the selected pro-

gramme appears on the display.

6.10 Starting the Programme

1. Press Start / Pause button to start the

programme.

2. The Start / Pause button's light which

was off before starts to illuminate

steadily now, indicating that the pro-

gramme has started.

3. Loading door is locked. The door lock

symbol appears on the display after the

loading door is locked.

6.11 Loading Door Lock

There is a locking system on the loading

door of the machine that prevents opening

of the loading door in cases when the water

level is unsuitable.

"Door Locked" symbol appears on the dis-

play when the loading door is locked.

Opening the loading door in case of

power failure:

In case of power failure, you can

use the loading door emergency

handle under the pump filter cap to

open the loading door manually.

To avoid any water overflow before

opening the loading door, make

sure there is no water left inside the

machine.

1. Turn off and unplug the appliance.

EN / 30

2. Open the pump filter lid.

3. Pull down the loading door emergency

handle with a tool and release. Then

open the loading door.

4. If the loading door does not open then

repeat the previous step.

6.12 Changing the Selections After

Programme has Started

Adding laundry after the programme has

started:

If the water level in the machine is suitable

when you press Start/Pause button, the

door lock will be deactivated and the door

will open, allowing you to add garments.

The door lock icon on the display goes off

when the door lock is deactivated. After

adding garments, close the door and press

Start/Pause button once again to resume

the washing cycle.

If the water level in the machine is not suit-

able when you press Start/Pause button,

the door lock cannot be deactivated and

the door lock icon on the display remains

on.

If the temperature of the water in-

side the machine is above 50°C,

you cannot deactivate the door lock

for safety reasons, even if the water

level is suitable.

Switching the machine to pause mode:

Press the Start/Pause button to switch the

machine to pause mode. Pause symbol will

flash on the display.

Changing the programme selection after

programme has started:

The programme change is allowed when

the current programme is running unless

the Child Lock is enabled. This action will

cancel the current programme.

The selected programme starts

anew.

Changing the auxiliary function, speed

and temperature:

Depending on the step the programme has

reached, you can cancel or activate the aux-

iliary functions. See “Auxiliary function se-

lection”

You can also change the speed and tem-

perature settings. See ‘’Spin speed selec-

tion" and "Temperature selection".

The loading door will not open if the

water temperature in the machine

is high or the water level is above

the loading door baseline.

EN / 31

6.13 Cancelling the Programme

The programme is cancelled when pro-

gramme selection knob is turned to a dif-

ferent programme or machine is turned off

and on again using the programme selec-

tion knob.

If you turn the programme selection

knob when the Child Lock is en-

abled, the programme will not be

cancelled. You should cancel the

Child Lock first.

If you want to open the loading

door after you have cancelled the

programme but if it is not possible

to open the loading door since the

water level in the machine is above

the loading door baseline, then turn

the Programme Selection knob to

Pump+Spin programme and drain

the water in the machine.

6.14 End of Programme

End symbol appears on the display when

the programme is completed.

If you do not press any button for 10

minutes, the machine will switch to OFF

mode. Display and all indicators are turned

off.

Completed programme steps will be dis-

played if you press On/Off button.

7 Maintenance and Cleaning

Please read the “Safety Instruc-

tions” section first!

Service life of your product extends and fre-

quently experienced problems will be re-

duced if it is cleaned at regular intervals.

7.1 Cleaning the Detergent Drawer

Clean the detergent drawer at regular inter-

vals (once every 4 to 5 wash) as mentioned

below to prevent accumulation of powder

detergent.

Clean the syphon if excess amounts of wa-

ter and fabric softener mixture remains in

the softener compartment.

1. Press the marked part of the syphon

within the softener compartment and

then pull the drawer towards yourself to

take it out.

2. Lift and remove the syphon from behind

as shown.

3. Rinse drawer and syphon in the sink

with plenty of warm water. Use gloves

or suitable brush to prevent contact of

residues in the drawer with your skin.

4. Firmly fit the syphon and the drawer

back after cleaning.

7.2 Cleaning the Loading Door and

the Drum

For products with drum cleaning pro-

gramme, please see the Operating the

product section.

Repeat Drum Cleaning process in

every 2 months.

NOTICE: Use an anti-limescale

suitable for the washing machines.

EN / 33

NOTE:

Foreign substances left in the

pump filter may damage your

product or may cause noise prob-

lem.

If you live in areas prone to frost, re-

member to turn off the water tap,

disconnect the main hose, and

drain the water from the product

when it's not in use.

After each use, turn off the tap to

which the mains hose is connected.

In order to clean the dirty filter and drain

the water:

1. Unplug the product to cut off the supply

power.

Temperature of the water inside the

product may rise up to 90 ºC. To

avoid the risk of scalding, clean the

filter after the water inside the

product is cooled down.

2. Open the filter cover.

3. Follow the below procedures in order to

drain water.

If the product does not have an emer-

gency water draining hose, in order to

drain the water:

• Place a large container at the end of the

hose to collect the water from the filter.

• When the pump filter starts leaking water

loosen it by turning (opposite clockwise).

Fill the running water to the container you

placed in front of the filter. Keep a cloth

ready to clean the water that may spill.

• Completely turn and remove the pump fil-

ter when the water in the product leaks

out.

1. Clean any residues inside the filter as

well as fibres, if any, around the pump

impeller region.

2. Replace the filter.

3. If the filter cap is composed of two

pieces, close the filter cap by pressing

on the tab. If it is one piece, seat the

tabs in the lower part into their places

first, and then press the upper part to

close.

8 Troubleshooting

Please read the “Safety Instruc-

tions” section first!

Programmes do not start after the load-

ing door is closed.

• Start / Pause / Cancel button is not

pressed. >>> Press Start / Pause / Cancel

button.

• It may be difficult to close the loading

door in case of excessive loading. >>>

Reduce the amount of laundry and make

sure that the loading door is closed prop-

erly.

Programme cannot be started or selec-

ted.

• The product has switched to self-protec-

tion mode due to a supply problem (line

voltage, water pressure, etc.). >>> De-

pending on the product model, select an-

other program by turning the Program Se-

lection button or pressing and holding

the On/Off button for 3 seconds to can-

cel the program. Previous programme

will be cancelled. See Cancelling the Pro-

gramme [ 31]

}

EN / 34

Water inside the product.

• Some water has remained in the product

due to the quality control processes in

the production. >>> This is not a failure;

water is not harmful to the product.

The product does not take water in.

• Tap is turned off. >>> Turn on the taps.

• Water inlet hose is bent. >>> Flatten the

hose.

• Water inlet filter is clogged. >>> Clean the

filter.

• Loading door is not closed. >>> Close the

door.

The product does not drain water.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product vibrates or makes noise.

• Product is standing unbalanced. >>> Ad-

just the stands to balance the product.

• A hard substance has entered into the

pump filter. >>> Clean the pump filter.

• Transportation safety bolts are not re-

moved. >>> Remove the transportation

safety bolts.

• Laundry quantity in the product is too

little. >>> Add more laundry to the

product.

• Excessive laundry is loaded in the

product. >>> Take out some of the laun-

dry from the product or distribute the

load by hand to balance it homogen-

eously in the product.

• Product is leaning on a rigid item. >>>

Make sure that the product is not leaning

on anything.

There is water leaking from the bottom

of the product.

• Water drain hose is clogged or twisted.

>>> Clean or flatten the hose.

• Pump filter is clogged. >>> Clean the

pump filter.

Product stopped shortly after the pro-

gramme started.

• Machine has stopped temporarily due to

low voltage. >>> Product will resume run-

ning when the voltage restores to the nor-

mal level.

Product directly drains the water it takes

in.

• Draining hose is not at adequate height.

>>> Connect the water draining hose as

described in the user manual.

No water can be seen in the product

during washing.

• Water is inside the invisible part of the

product. >>> This is not a failure.

Loading door cannot be opened.

• Loading door lock is activated because

of the water level in the product. >>>

Drain the water by running the Pump or

Spin programme.

• Product is heating up the water or it is at

the spinning cycle. >>> Wait until the pro-

gramme completes.

• Loading door may be stuck because of

the pressure it is subjected to. >>> Grab

the handle and push and pull the loading

door to release and open it.

• If there is no power, loading door of the

product will not open. >>> To open the

loading door, open the pump filter cap

and pull down the emergency handle po-

sitioned at the rear side of the said cap.

See Loading Door Lock [ 29]

}

Washing takes longer than specified in

the user manual. (*)

• Water pressure is low. >>> Product waits

until taking in adequate amount of water

to prevent poor washing quality due to

the decreased amount of water. There-

fore, the washing time extends.

• Voltage is low. >>> Washing time is pro-

longed to avoid poor washing results

when the supply voltage is low.

• Input temperature of water is low. >>>

Required time to heat up the water ex-

tends in cold seasons. Also, washing

time can be lengthened to avoid poor

washing results.

EN / 35

• Number of rinses and/or amount of rins-

ing water have increased. >>> Product in-

creases the amount of rinsing water

when good rinsing is needed and adds an

extra rinsing step if necessary.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Programme duration does not count-

down. (On models with display) (*)

• Timer may stop during water intake. >>>

Timer indicator will not countdown until

the product takes in adequate amount of

water. The product will wait until there is

sufficient amount of water to avoid poor

washing results due to lack of water.

Timer indicator will resume countdown

after this.

• Timer may stop during heating step. >>>

Timer indicator will not countdown until

the product reaches the selected temper-

ature.

• Timer may stop during spinning step. >>>

Automatic unbalanced load detection

system is activated due to the unbal-

anced distribution of the laundry in the

product.

Programme duration does not count-

down. (*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detection

system is activated due to the unbal-

anced distribution of the laundry in the

product.

Product does not switch to spinning

step. (*)

• There is unbalanced load in the product.

>>> Automatic unbalanced load detection

system is activated due to the unbal-

anced distribution of the laundry in the

product.

• The product will not spin if water is not

drained completely. >>> Check the filter

and the draining hose.

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

Washing performance is poor: Laundry

turns gray. (**)

• Insufficient amount of detergent has

been used over a long period of time. >>>

Use the recommended amount of deter-

gent appropriate for water hardness and

the laundry.

• Washing has been made at low temperat-

ures for a long time. >>> Select the

proper temperature for the laundry to be

washed.

• Insufficient amount of detergent is used

with hard water. >>> Using insufficient

amount of detergent with hard water

causes the soil to stick on the cloth and

this turns the cloth into gray in time. It is

difficult to eliminate graying once it hap-

pens. Use the recommended amount of

detergent appropriate for water hardness

and the laundry.

• Excessive amount of detergent is used.

>>> Use the recommended amount of de-

tergent appropriate for water hardness

and the laundry.

Washing performance is poor: Stains

persist or the laundry is not whitened.

(**)

• Insufficient amount of detergent is used.

>>> Use the recommended amount of de-

tergent appropriate for water hardness

and the laundry.

• Excessive laundry is loaded in. >>> Do

not load the product in excess. Load with

amounts recommended in the "Pro-

gramme and consumption table".

• Wrong programme and temperature were

selected. >>> Select the proper pro-

gramme and temperature for the laundry

to be washed.

• Wrong type of detergent is used. >>> Use

original detergent appropriate for the

product.

EN / 36

• Excessive amount of detergent is used.

>>> Put the detergent in the correct com-

partment. Do not mix the bleaching agent

and the detergent with each other.

Washing performance is poor: Oily

stains appeared on the laundry. (**)

• Regular drum cleaning is not applied. >>>

Clean the drum regularly. For this proced-

ure, see Cleaning the Loading Door and

the Drum [ 31]

}

Washing performance is poor: Clothes

smell unpleasantly. (**)

• Odours and bacteria layers are formed on

the drum as a result of continuous wash-

ing at lower temperatures and/or in short

programmes. >>> Leave the detergent

drawer as well as the loading door of the

product ajar after each washing. Thus, a

humid environment favourable for bac-

teria cannot occur in the machine

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>> Do

not load the product in excess.

• Detergent in use is damp. >>> Keep deter-

gents closed in an environment free of

humidity and do not expose them to ex-

cessive temperatures.

• A higher temperature was selected. >>>

Select the proper programme and tem-

perature according to the type and soiling

degree of the laundry.

Washing machine does not rinse well.

• The amount, brand and storage condi-

tions of the detergent used are inappro-

priate. >>> Use a detergent appropriate

for the washing machine and your laun-

dry. Keep detergents closed in an envir-

onment free of humidity and do not ex-

pose them to excessive temperatures.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can

take this detergent during rinsing or

softener step. Put the detergent in the

correct compartment.

• Pump filter is clogged. >>> Check the fil-

ter.

• Draining hose is folded. >>> Check the

drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used.

>>> Using insufficient amount of deter-

gent for the water hardness can cause

the laundry to become stiff in time. Use

appropriate amount of detergent accord-

ing to the water hardness.

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected, the product can

take this detergent during rinsing or

softener step. Put the detergent in the

correct compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

Laundry does not smell like the

softener. (**)

• Detergent was put in the wrong compart-

ment. >>> If detergent is put in the pre-

wash compartment although prewash

cycle is not selected product, the can

take this detergent during rinsing or

softener step. Wash and clean the drawer

with hot water. Put the detergent in the

correct compartment.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

Detergent residue in the detergent

drawer. (**)

• Detergent was put in wet drawer. >>> Dry

the detergent drawer before putting in de-

tergent.

• Detergent has gotten damp. >>> Keep de-

tergents closed in an environment free of

humidity and do not expose them to ex-

cessive temperatures.

• Water pressure is low. >>> Check the wa-

ter pressure.

EN / 37

• The detergent in the main wash compart-

ment got wet while taking in the prewash

water. Holes of the detergent compart-

ment are blocked. >>> Check the holes

and clean if they are clogged.

• There is a problem with the detergent

drawer valves. >>> Call the Authorised

Service Agent.

• Detergent was mixed with the softener.

>>> Do not mix the softener with deter-

gent. Wash and clean the drawer with hot

water.

• Regular drum cleaning is not applied. >>>

Clean the drum regularly. For this proced-

ure, see Cleaning the Loading Door and

the Drum [ 31]

}

Too much foam forms inside the

product. (**)

• Improper detergents for the washing ma-

chine is used. >>> Use detergents appro-

priate for the washing machine.

• Excessive amount of detergent is used.

>>> Use only sufficient amount of deter-

gent.

• Detergent was stored under improper

conditions. >>> Store detergent in a

closed and dry location. Do not store in

excessively hot places.

• Some meshed laundry such as tulle may

foam too much because of their texture.

>>> Use smaller amounts of detergent for

this type of item.

• Detergent was put in the wrong compart-

ment. >>> Make sure you place the de-

tergent in the appropriate compartment.

• Softener is being taken early by the

product. >>> There may be problem in the

valves or in the detergent drawer. Call the

Authorised Service Agent.

Foam is overflowing from the detergent

drawer.

• Too much detergent is used. >>> Mix 1

tablespoonful softener and ½ l water and

pour into the main wash compartment of

the detergent drawer. >>> Put detergent

into the product suitable for the pro-

grammes and maximum loads indicated

in the “Programme and consumption

table”. When you use additional chemic-

als (stain removers, bleaches and etc.),

reduce the amount of detergent.

Laundry remains wet at the end of the

programme. (*)

• Excessive foam has occurred and auto-

matic foam absorption system has been

activated due to too much detergent us-

age. >>> Use recommended amount of

detergent.

(*) The product does not switch to spinning

step when the laundry is not evenly distrib-

uted in the drum to prevent any damage to

the product and to its surrounding environ-

ment. Laundry should be rearranged and re-

spun.

(**) Regular drum cleaning is not applied.

Clean the drum regularly. See Cleaning the

Loading Door and the Drum [ 31]

}

If you cannot eliminate the problem

although you follow the instructions

in this section, consult your dealer

or the Authorised Service Agent.

Never try to repair a nonfunctional

product yourself.

9 DISCLAIMER / WARNING

Some (simple) failures can be adequately

handled by the end-user without any safety

issue or unsafe use arising, provided that

they are carried out within the limits and in

accordance with the following instructions

(see the “Self-Repair” section).

Therefore, unless otherwise authorized in

the “Self-Repair” section below, repairs

shall be addressed to registered profes-

sional repairers in order to avoid safety is-

sues. A registered professional repairer is a

professional repairer that has been granted

access to the instructions and spare parts

list of this product by the manufacturer ac-

EN / 38

cording to the methods described in legis-

lative acts pursuant to Directive 2009/125/

EC.

However, only the service agent (i.e. au-

thorized professional repairers) that you

can reach through the phone number

given in the user manual/warranty card

or through your authorized dealer may

provide service under the guarantee

terms. Therefore, please be advised that

repairs by professional repairers (who

are not authorized by ) shall voidBeko

the guarantee.

Self-Repair

Self-repair can be done by the end-user

with regard to the following spare parts:

door, door hinge and seals, other seals,

door locking assembly and plastic peripher-

als such as detergent dispensers (an up-

dated list is also available in sup-

port.beko.com as of 1st of March 2021)

Moreover, to ensure product safety and to

prevent risk of serious injury, the mentioned

self-repair shall be done following the in-

structions in the user manual for self-repair

or which are available in support.beko.com

For your safety, unplug the product before

attempting any self-repair.

Repair and repair attempts by end-users for

parts not included in such list and/or not

following the instructions in the user manu-

als for self-repair or which are available in

support.beko.com , might give raise to

safety issues not attributable to sup-

port.beko.com , and will void the warranty

of the product.

Therefore, it is highly recommended that

end-users refrain from the attempt to carry

out repairs falling outside the mentioned

list of spare parts, contacting in such cases

authorized professional repairers or re-

gistered professional repairers. On the con-

trary, such attempts by end-users may

cause safety issues and damage the

product and subsequently cause fire, flood,

electrocution and serious personal injury to

occur.

By way of example, but not limited to, the

following repairs must be addressed to au-

thorized professional repairers or re-

gistered professional repairers: motor,

pump assembly, main board, motor board,

display board, heaters etc.

The manufacturer/seller cannot be held li-

able in any case where end-users do not

comply with the above

The spare part availability of the washing

machine or washer-dryer that you pur-

chased is 10 years. During this period, ori-

ginal spare parts will be available to oper-

ate the washing machine or washer-dryer

properly.

EN / 39

BEKO UK AND IRELAND STANDARD MANUFACTURER GUARAN-

TEE TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or

manufacturing defects.

The standard guarantee starts from the date of original purchase of the product and lasts for a period of

twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in

writing.

If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of ori-

ginal purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manu-

facturer”) agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is

valid), please contact your retailer or our contact centre on 0333 207 9710 (UK and North-

ern Ireland) or 01 862 3411 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection

with the product. This guarantee is in addition to your statutory rights as a consumer. If

you have any questions about these rights, please contact the retailer from which you pur-

chased the product. In certain circumstances, it is possible that your statutory rights may

offer additional or higher levels of protection than those offered under the terms of this

guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or

manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Beko Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control knobs, flaps and

handles.

• Accessories and/or consumable items including but not limited to ice trays, scrapers,

cutlery baskets, filters and light bulbs.

• Repairs necessary as a direct or indirect result of:

– Accidental damage, misuse or abuse of a product.

– An attempted repair of a product by anyone other than a Beko Approved Engineer (the

“Engineer”).

– Installation or use of a product where such installation or use fails to meet the re-

quirements contained in this guarantee or the User Instructions Booklet.

• Repairs to a product operated at any time on commercial or non-residential household

premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by

law, the Manufacturer does not accept and will not be held liable for any financial loss in-

curred in connection with the failure of any product to operate in accordance with the ex-

pected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

EN / 40

Important Notes

1. Your product is designed and built for domestic household use only.

2. The guarantee will automatically be void if the product is installed or is used in com-

mercial or non-residential domestic household premises, unless we have previously

agreed to the installation environment.

3. The product must be correctly installed, located and operated in accordance with the

instructions contained in the User Instructions Booklet provided with your product.

4. Professional installation by a qualified Electrical Domestic Appliance Installer is re-

commended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect

installation may result in you having to pay for the cost of repairing the product).

5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland

for Republic of Ireland) registered gas installer.

6. This guarantee is given in respect of products purchased and used within the United

Kingdom and the Republic of Ireland.

7. This guarantee is effective from the initial date of purchase of a new product from an

authorised retailer and will be void if the product is resold.

8. This guarantee does not apply to graded sales (where the product is purchased as a

“second”).

9. Possession of a copy of these terms and conditions does not necessarily mean that a

product has the benefit of this guarantee. If you have any questions, please call our

Call Centre on the number set out above.

10. The Manufacturer reserves the right to terminate the guarantee if its staff or represent-

atives are subjected to physical or verbal abuse in the course of carrying out their du-

ties.

11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable

basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion,

replace your product with a new product instead of carrying out a repair. Where a replace-

ment is offered, this would normally be an identical model but when this is not possible, a

model of similar specification will be provided. The Manufacturer will cover the costs and

arrange for the delivery of the new product and for the return of the old product. Any costs

related to disconnecting the faulty product and installing the replacement product will not

be borne by the Manufacturer unless previously agreed to in writing. The original guarantee

will continue to apply to the replacement product; the new product will not come with a

new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these

hours may be possible at the sole discretion of the Manufacturer but cannot be guaran-

teed. Whilst our Engineers will endeavour to minimize inconvenience and to meet requests

for specific timed appointments, this cannot be guaranteed. We will not be liable for delays

or if it is unable to carry out a repair because a convenient appointment cannot be ar-

ranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by

this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for

the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.

EN / 41

• Where a service call has been made and the engineer finds that there is no fault with

your product.

• That your product has not been installed or operated in accordance with the User In-

structions Booklet.

• That the fault was caused by something other than faulty materials, defective compon-

ents or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an in-

voice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the

costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law

and subject to the English Courts, save where you live in another part of the United King-

dom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law

and the Irish courts will have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hert-

fordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDI-

TIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by

completing the online registration form, then the standard 12 month guarantee will be extended to 24

months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Condi-

tions.

BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND

CONDITIONS

This 10 year guarantee relates to Beko products that feature the ProSmart Inverter

Motor.

The ProSmart Motor guarantee terms and conditions are in addition to our Standard guar-

antee terms and conditions detailed in the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original

purchase date. You can register by first visiting Beko.co.uk/register and by following the online instruc-

tions.

Beko Free standing appliances come with a 12 month parts and labour guarantee as stand-

ard,

Beko Built-in appliances come with a 12 month parts and labour guarantee as standard.

This is extended to 24 months, free of charge, upon registration of the appliance. When you

mart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-

terms).

To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”),

all customer and product details must be registered with Beko plc using the procedure out-

lined below.

1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated

appliances) guarantee is only effective after the expiration of the standard manufac-

turer’s guarantee.

EN / 42

2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-

dryers, tumble dryers and dishwashers. It does not cover any labour charge or any

other components of the product. In addition, it is only valid for one replacement of the

ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for

built-in appliances) guarantee period.

3. To activate your guarantee, you MUST register your appliance within 90 days of the ori-

ginal purchase date, by visiting beko.co.uk/register.

4. Customers will receive a unique reference code as proof of guarantee validation by

email or post, which must be quoted at the time of a claim being made.

5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an

authorised Beko Service Agent (the “Service Agent”).

6. Labour for the repair/replacement of the ProSmart Inverter motor is not included in

this guarantee and is chargeable directly by the Service Agent.

7. Any additional components fitted to the product at any time will not be covered by this

guarantee and will be chargeable directly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged for cash.

9. There are no alternative or additional offers to this Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard guarantee

11. The Terms and Conditions shown above are in addition to the standard terms and con-

ditions of your product guarantee. Please read and refer to such Terms and Conditions

when making any claim.

12. We may use the information you provide for marketing purposes and to analyse your

purchasing preferences. We may keep your information for a reasonable period for

these purposes in accordance with the applicable Data Protection Laws and General

Data Protection Regulations (GDPR). You can opt into this service during the registra-

tion process. Further details are available at http://www.beko.co.uk/cookie-and-pri-

vacy.

13. These Terms and Conditions are governed by the laws of England and Wales; manu-

facturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company

Registration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you

will need to have this documentation available should the product require attention under

guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to

use our online services. When you call us you may be required to input your serial number into your telephone

keypad. For help please visit beko.co.uk/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide

• The product model and serial number is printed on the Rating Label affixed to the appli-

ance.

• The Retailer (Purchased from) and Date of purchase will be printed on your purchase re-

ceipt or other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of pur-

chase is required for requesting service under guarantee.

Model number Serial number Purchased from Date of purchase

EN / 43

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instruc-

tions booklet, as a charge may be levied where no fault is found, and even though your

product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engin-

eer, without the need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry

out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your

serial number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers

01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included

in free call packages but please check with your telephone service provider for exact call

charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained

within the extended guarantee agreement document, otherwise please call us using the ap-

propriate number above, where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9710

or 01 862 3411

Send us a secure message through our online contact us form. Please visit our website,

click Contact Us and choose a product support topic from the list of options. Complete the

required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit

beko.ie/register.

When the appliance is turned off, pressing 1 and 2 auxiliary function buttons are pressed for a long time, a 3-2-1

countdown, and the total washing cycles completed on the appliance is displayed.

After the total washing cycle is displayed, the failure codes, if any, are displayed. Check the information on the screen

through the table below.

On-screen Information Cause Solution

Err Safety algorithm is run on the appliance. Wait for the writing to pass. After pressing the auxiliary function

buttons 1 and 2, check the on-screen information.

SC Your complaint is not solved during the

check. Call the authorised service agent.

E5 Pump ﬁlter may be clogged.

Clean the pump ﬁlter.

See “Draining remaining water and cleaning the pump ﬁlter”

section.

Try in spin cycle. If the issue is not resolved, call the service.

E8 The machine may not be taking in water.

• Turn on the taps.

• Make sure there is no water outage.

• Check the water inlet hose connection, if there is any folding

on the hose, straighten it.

• Clean the pump ﬁlter. See “Draining remaining water and

cleaning the pump ﬁlter” section.

• Close the front cover of the machine. Make sure that the

cover is locked.

Run the machine one more time. If the issue is not resolved, call

the service.

E29

The product has switched to self protection

mode due to a supply problem (line voltage,

water pressure, etc.).

To cancel the programme, turn the Programme Selection knob

to select another programme. Previous programme will be

cancelled. See “Cancelling the programme” section.

If the issue persists, call the service.

E17 Excess foam is present in the machine after

the completed cycle.

• Store detergent in a closed and dry location. Do not store in

excessively hot places.

• Use smaller amounts of detergent for porous laundry like

tulle.

• Use amount of detergent appropriate to the amount of

laundry and the level of stain.

• Use only sufﬁcient amount of detergent.

• Make sure you place the detergent in the appropriate

compartment.

• Run the Drum Cleaning programme with the machine empty.

See "Drum Cleaning" programme

If your machine does not include Drum Cleaning programme,

you can use Cotton 90C.

• After running a short programme without detergent, check the

machine. If the issue persists, call the service.

E18 Spin cycle is not initiated due to an

imbalance of the machine.

Check the laundry inside the machine. The amount of laundry

may not be sufﬁcient. Try by increasing the amount of laundry.

The laundry may be causing an imbalance; sort out the laundry

by hand and distribute evenly inside the appliance.

Retry in spin cycle.

E12 There may be water inside the machine.

Unplug the machine.

There may be water under the machine. Clean the water under

the machine.

Plug the machine again.

Try running a short cycle.

If the issue persists or you see water leaking from one of the

hoses, close the valves and call the service.

E27 Check the water drain of the machine. See “Connecting the drain hose to the drain” section.

E84 BLE connection cannot be established. Check it, try connecting it. See “HomeWhiz Feature and Remote

Control Function” section. If the issue persists, call the service.

1911862489_AA_EN

Specyfikacje produktu

Marka:	Beko
Kategoria:	pralka
Model:	BM3WT3741W

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